Big Easy Westfield Stratford City

Sort by

Filters

1. s

   stacyh

   London

   1 review

   1.0

   1 review

   Dined 2 days ago

   overall1food1service1ambience2

   Terrible food and service. I would not recommend. Not worth the money at all. Big Easy in Chelsea is much better.

   Report
2. B

   Bluebell

   London

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Lovely night out for a leaving do ! Great food and vibe .

   Report
3. GT

   GeorgiaT

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Great food, excellent service and generous portion sizes

   Report
4. DG

   DeniseG

   London

   3 reviews

   3.0

   3 reviews

   Dined 6 days ago

   overall3food3service4ambience4

   Had the lobster and prosecco meal deal for £25. Hardly any lobster and nothing provided to help dig out the sparse meat apart from a steak knife. Good job we paid extra for chips or would have still been very hungry

   Report
5. MJ

   MoyaJ

   1 review

   1.0

   1 review

   Dined on September 24, 2022

   overall1food1service2ambience1

   The service wasn’t great. The food was horrible, the pork ribs, beans and coleslaw tasted like they had gone off and the food was also cold.

   Report
6. JW

   JohnW

   Berkshire

   1 review

   4.0

   1 review

   Dined on September 24, 2022

   overall4food5service4ambience5

   Food quality fantastic, plenty of space around table and service ok, only issue came when ordering coffees at end of meal, non available as they had no milk, it was 1400 on a Saturday!

   Report
7. AR

   AliceR

   London

   1 review

   3.0

   1 review

   Dined on September 23, 2022

   overall3food1service5ambience4

   Food was bland and overpriced. My partner and I both got ill within 30 mins of our meal after paying over £100 for the food. Extremely disappointed, won’t be returning.

   Report
8. G

   Georgia

   London

   1 review

   1.0

   1 review

   Dined on September 22, 2022

   overall1food2service1ambience2

   Staff really need training, extremely slow service, nobody seemed to know where the wine was held, there was no wine opener behind the bar and then none of the staff knew how to open the bottle so we had to teach them. The staff were friendly when you could find them but just didn't really have a clue - food was good but service was just terrible, training is needed asap

   Report
9. BL

   BarneyLondon

   London

   14 reviews

   5.0

   14 reviews

   Dined on September 21, 2022

   overall5food5service5ambience5

   Very nice eve. Reseated us with no issue. Service was very attentive. Food was nice and tasty and the drinks v good - house red was good.

   Report
10. M

    Mads

    Cambridge

    3 reviews

    5.0

    3 reviews

    Dined on September 20, 2022

    overall5food5service3ambience5

    food was absolutely stunning and cocktails were strong and delish, the frozen ones are the winners for us, service was slow in my opinion, it wasn’t busy and there were a fair amount of waiters and waitresses, but we didn’t really mind. so yummy can’t wait to go back!

    Report
11. JH

    JmeH

    London

    2 reviews

    5.0

    2 reviews

    Dined on September 20, 2022

    overall5food5service5ambience5

    Had a really good time with my son the food was amazing and where we sat was perfect for us definitely be coming back

    Report
12. GA

    GlenA

    London

    1 review

    5.0

    1 review

    Dined on September 18, 2022

    overall5food5service5ambience5

    Brilliant night and the birthday girl loved it 😊💓

    Report
13. J

    Jacqui

    Birmingham

    5 reviews

    4.0

    5 reviews

    Dined on September 18, 2022

    overall4food4service3ambience4

    Bbq food was all good. Service was ‘patchy’ - some very upbeat, some hesitant.

    Report
14. EM

    ErkanM

    London

    4 reviews

    4.0

    4 reviews

    Dined on September 17, 2022

    overall4food4service5ambience5

    The steak was good great. The only thing I would say is the outside tastes a bit charcoaled. Overall a really good meal

    Report
15. Y

    Yasmin

    1 review

    2.0

    1 review

    Dined on September 17, 2022

    overall2food1service5ambience3

    Atmosphere was nice and staff were nice however we didn’t barely touched our food was basically £100 down the drain. It is not often there’s food that I genuinely cannot swallow from the taste because it’s making me gag but their beef brisket had that affect on me. Partners chicken was barely seasoned, ribs were just extremely fatty, neither of us even ate a quarter of our meal. Disappointed. Would ever go again for cocktails and atmosphere definitely not food.

    Report
16. OT

    OpenTable Diner

    London

    5 reviews

    3.0

    5 reviews

    Dined on September 17, 2022

    overall3food2service2ambience3

    I only eat here because they now have a halal menu. Why they didn’t have one from the beginning I don’t know. It’s in East London. Makes zero sense not to have one. I came here with my Dad. It wasn’t a great experience. The mocktails have no description and when you ask staff what ingredients are in the drinks, none of them seem to know. I’ve been here twice and had different staff looking after the section I sat in and neither of them knew. They had to ask a bar manager or whoever he was. My dads meal came with a non alcoholic drink which he let me have. I then ordered a mocktail. My dad ordered his drink but it never arrived. When I asked where it was, we were told that I had my dads drink. My dad ordered an alcoholic drink and I’d had half of it. I don’t drink any alcohol and I had driven. How do you mistakenly give someone an alcoholic drink? I asked to speak to the manager and complained. Turns out, the waiter was wrong and my drink was the mocktail I ordered and the drink my dad ordered hadn’t even arrived because the waiter didn’t put the order through. When my dads main meal arrived, which was lobster, nobody gave him the utensils he needed to crack the lobster. He was left struggling with a steak knife and fork. Right at the end of his meal, someone came and put the correct items on the table next to my dad but it was pointless because he had almost finished his food. The waiter seemed to think we were stupid and said they were always on the table. No they weren’t. They were literally handed to my dad minutes before he finished his meal. I ordered a steak from the halal menu. It was meant to be thin and sliced but it wasn’t. It was one thin piece of steak. It was also dry and tasteless despite the description stating it would have a hot and spicy rub on it. I took one bite and decided I didn’t want anymore because of the taste. The waiter simply told me that this is how it comes. I wasn’t impressed. The steak was removed from the bill.

    Report
17. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 16, 2022

    overall5food5service5ambience5

    Great service and great food.

    Report
18. MS

    MariaS

    1 review

    3.0

    1 review

    Dined on September 16, 2022

    overall3food3service2ambience5

    We are regulars at this place and we always like to come at big easy. We have been to Canary Wharf branch as well, however we love it at this one because the live music is much better. Issues: we did asked for the starters and mains to come all together ( because we want to eat all of us together) some of us did not get starters so it makes sense why we wanted the food to come all togethe. It came starter first and main after. The mussels before was really good, this time the sauce was really no taste, compared to last time. Some of us are eating and other stood there and look at each other. No check back on us if the food is ok or not( either starters or mains) The bread from mussels was soggy, and seems off. The lobster 🦞 tasted off. We ate there before and was outstanding. The waitress TOOK MY DRINK without asking if I finished!!! I have to ask someone to come and clean our table!! I’m not seeking discounts or anything like that, just giving heads up for management to sort out the service! Because we are definitely not coming back again!!!

    Report
19. NB

    NadiaB

    1 review

    3.0

    1 review

    Dined on September 16, 2022

    overall3food3service2ambience2

    The food was cold the drinks where small for lunch. The best food and service is at canary wharf.

    Report
20. MK

    MichelleK

    London

    1 review

    5.0

    1 review

    Dined on September 15, 2022

    overall5food5service5ambience3

    Our waitress and all staff were amazing. Made the whole experience fantastic

    Report
21. I

    Irek

    1 review

    4.0

    1 review

    Dined on September 13, 2022

    overall4food5service4ambience5

    I would not like to be seated in the middle table as other were available, thats the only thing that made me unhappy on the day. I prefer corner table, the other one after request from our side was perfect :)

    Report
22. SK

    SairishK

    1 review

    5.0

    1 review

    Dined on September 12, 2022

    overall5food5service5ambience5

    I would recommend going in the afternoon, if you want a quiet time. The food was delicious. Staff was very professional. If you want halal food, they have a separate halal menu which I thought was very considerate.

    Report
23. A

    Arthur

    1 review

    2.0

    1 review

    Dined on September 11, 2022

    overall2food4service1ambience4

    We’ll start with a positive, the food was great and so we’re the cocktails. But the service was very poor, for a place that is absolutely full of staff no one seems in any rush. We’d booked a table but we’re waiting for ages before anyone felt any urgency to come and seat us. A very strange atmosphere when it came to the front of house staff!

    Report
24. SL

    SachaLaPhoenix

    London

    3 reviews

    3.0

    3 reviews

    Dined on September 11, 2022

    overall3food1service4ambience3

    I usually Love Dining at Big Easy this time it was my first visit at the Stratford Branch. Lobster, Chips and Mojito is my favourite along with my daughter. But this time the 2lb Lobster had an awful taste. Like it wasn't fresh or boiled in water that had some odd flavour. I tried my daughter's Lobster too and it also had that awful taste which she also noticed. Unfortunately I didn't want to make a fuss as it was my birthday meal..but for the price of our entire meal I didn't think it was worth it. Was very disappointed also as my chips were missing so had to catch one of the staff to remind them. The best Big Easy I've visited is Covent Garden and Canary Wharf.

    Report
25. OT

    OpenTable Diner

    London

    1 review

    2.0

    1 review

    Dined on September 11, 2022

    overall2food2service3ambience2

    Compared to my experience at Canary Wharf a few years ago today was not as enjoyable.

    Report
26. ML

    MaxL

    1 review

    2.0

    1 review

    Dined on September 10, 2022

    overall2food4service1ambience4

    Love big other big easy restaurants but had a bad experience here. The food was very tasty but service was terrible. It felt like we were being ignored and had to ask multiple times before getting anything. Orders came up wrong (although quickly rectified). Asked for a takeaway box twice before eventually going to the bar to get someone to help us. Just felt disorganised. Disabled toilet had no loo roll (easy to miss but the reaction to me pointing it out felt condescending, I found a staff member who immediately turned to my partner to ask what I wanted). We will still go to other big Easy’s but not this one.

    Report
27. AP

    AmyP

    London

    1 review

    2.0

    1 review

    Dined on September 10, 2022

    overall2food2service1ambience1

    Such a shame as food was nice but was extremely disappointed with the customer service at this restaurant. Got a jug of water with no glasses, my friend had a glass of water with plastic in it and then the wrong type of alcoholic drink was ordered by the waitress. There were also delays in getting served on a day which was not busy at all. I will not be coming here again

    Report
28. RS

    RS15

    1 review

    3.0

    1 review

    Dined on September 10, 2022

    overall3food4service2ambience4

    Food was nice but service was poor, very expensive for what it was.

    Report
29. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on September 10, 2022

    overall1food1service1ambience1

    Not the best unlimited brunch....would not recommend. Food is limited as us the drinks most allow you to change this one doesn't. Husband wanted a wine and was told you can't change from beer to wine. Food was room temp at least not great. Also service charge for table of 4 when we didn't see our waitress again to get last drink before our 2 hrs were up. Wouldn't recommend

    Report
30. C

    Courtney

    Cumbria

    1 review

    1.0

    1 review

    Dined on September 8, 2022

    overall1food1service1ambience1

    Booked a table as a treat for our anniversary (we went to the Kings Road on our first date 6 years ago). Upon arrival the front of house staff finished their conversation before greeting us, we were then shown to our table which had a torn up serviette under to stop it wobbling. The place felt a bit 'grubby', my serviette on the table was dirty and I was missing a fork. We were willing to just overlook this and ask for a clean serviette and new fork when we placed our order. However after over 25mins of waiting no one had come to our table to take our order,despite the fact we were obviously waiting to order and the two serves in our area came past several times avoiding eye contact.The restaurant didn't seem overly busy and and this point we decided to leave. When we left the two women at front of house were chatting again, perhaps they could help out the servers so people werent left waiting as there was no one waiting to come into the restaurant. Could only rate the food 1 star as we were unable to try it. We were extremely disappointed with this visit.

    Report
31. R

    Ringo

    London

    1 review

    5.0

    1 review

    Dined on September 8, 2022

    overall5food4service5ambience5

    Welcome was friendly waiters were helpful and charming and the ambience was good food was good and yes I would go there again and tell my friends me and my wife did enjoy the experience

    Report
32. SR

    StefanR

    London

    1 review

    5.0

    1 review

    Dined on September 8, 2022

    overall5food5service5ambience5

    Great food and friendly & helpful staff! I would go here again!

    Report
33. LA

    LisaA

    London

    1 review

    2.0

    1 review

    Dined on September 3, 2022

    overall2food2service5ambience3

    Busy area and vibrant. Food was ok but expensive for what it was

    Report
34. ZR

    ZaraR

    1 review

    1.0

    1 review

    Dined on September 3, 2022

    overall1food1service4ambience2

    After visiting Big Easy Canary Wharf I was really looking forward to the Stratford branch. However, this was a big mistake!! In Canary Wharf my partner and I ordered the Brisket which was superb, very tender, full of BBQ sauce, and the portion size was huge! BUT in Stratford the brisket was three thin dry slices. NOT worth the £19.50 each charge, it was like they were rationing. I made a complaint to the manager and she said ‘the executive chef has instructed us to present the brisket in this way’ she then said ‘oh you must have ordered the ribs in Canary Wharf’ which I found very rude, because I would remember what I ordered thanks!

    Report
35. NU

    NicquiUnique1

    London

    3 reviews

    3.0

    3 reviews

    Dined on September 3, 2022

    overall3food4service2ambience4

    The food arrived without my salad I had to chase it up 5x also to get the correct cutlery to eat the Lobster and additional drinks for the unlimited weekend brunch. The service was slow and staff were miserable. I prefer Canary Wharf and Kings Road restaurants

    Report
36. JH

    JasminH

    London

    1 review

    4.0

    1 review

    Dined on September 3, 2022

    overall4food4service4ambience3

    Good food and server was nice. We went for the bottomless brunch and they could have been more attentive with providing drinks

    Report
37. C

    Claire

    London

    3 reviews

    5.0

    3 reviews

    Dined on September 3, 2022

    overall5food5service5ambience5

    Requested to be sat in a corner out the way as had my 3 month old son with me, sat in a lovely corner near the changing which was perfect for us. Slight mix up with food order, but no big deal, great food none the less.

    Report
38. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on September 1, 2022

    overall4food4service5ambience4

    Ordered from the £10 express lunch menu. Good value for money and decent sized portions. Food arrived hot. Slushies were tasty with a good amount of alcohol. Had the voodoo wings, chicken tenders and the smokehouse burger with chips. Wasn’t a fan of the voodoo wings sauce but it was a large portion. The burger was juicy and the chips were crispy, fluffy inside and hot. Service was great. Staff were attentive and we didn’t have to wait for anything. Great experience. Would recommend for a quick lunch.

    Report
39. IH

    IanH

    1 review

    2.0

    1 review

    Dined on August 31, 2022

    overall2food3service4ambience3

    Even if you have a confirmed booking, you queue for 20-30 minutes. Unacceptable.

    Report
40. R

    Rubbish

    1 review

    1.0

    1 review

    Dined on August 31, 2022

    overall1food1service1ambience1

    Sat for 25 mins and no one came to serve us - so we left Rubbish!

    Report