Bice at The Loews Portofino Bay Hotel

4.6
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1386 Reviews
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$31 to $50
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Italian
An exquisite culinary voyage right to the heart of Italy awaits you amid a decor which combines Old World elegance and modern chic. Bice Ristorante offers exquisite Northern Italian cuisine, and superb service in an elegant atmosphere. Bice overlooks the Portofino Bay, offering the finest waterfront views in Orlando. We are located on Universal Studios property, and are only 3 miles from the Orange County Convention Center. The water taxi taking your guests to Universal Citywalk is steps from the restaurant.
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Daily 5:30PM - 6:45PM

What 1386 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.6
ambience
4.1
value
Noise · Moderate
87% of people would recommend it to a friend
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OT
Atlanta
2 reviews
Dined a day ago
Overall4food5service4ambience5

Love the location. Loved the food. Enjoyed kids menu for my son and grandson.

OT
Miami
1 review
Dined on January 19, 2020
Overall5food5service4ambience4

Best option for Italian food near the park.

OT
1 review
Dined on January 18, 2020
Overall1food1service1ambience1

My experience was really bad!
The atendent was REALLY bad and the food was also bad

LZ
San Francisco
4 reviews
Dined on January 18, 2020
Overall3food5service1ambience4

The service left a lot to be desire for the price of the restaurant, after our main course we had to wait 45 minutes for the dessert menu, then they brought the bill which had a place to charge to our room at the hotel, we waited for about 15 minutes since our waiter did not come back my husband filled it out and signed, as we walked out the waiter ran after us and told us it would take too long if we charged it to the room that we needed to pay with a credit card, which we did but why didn’t he explained that from the beginning when he gave us the bill!!!!

M
Atlanta
73 reviews
Dined on January 17, 2020
Overall3food3service2ambience3

Had looked forward to the dinner but from welcome to

OT
New York Area
1 review
Dined on January 16, 2020
Overall5food5service5ambience5

Sitting on the veranda overlooking the plaza with the bonus of catching the opera singers made for a spectacular evening. My wife’s gnocchi was nearly identical to her very Italian grandmother’s homemade gnocchi. She loved it. My veal piccata and it’s sides was delicious. All in all we had a wonderful dinner.

AL
Chicago
2 reviews
Dined on January 15, 2020
Overall5food5service5ambience4

Outstanding meal during our stay at Universal Studios! If you are looking for an upscale evening after a day at the parks , this is for you. The service was impeccable, the food outstanding. It is pricey, but worth it. We sat outside so had a quiet meal, but inside it's a little louder. Overall, a wonderful experience!!

H
Washington DC
1 review
Dined on January 15, 2020
Overall5food5service4ambience4

The food is delicious! This is our 2nd time in Orlando in 6 years and we always seek out Bice when we visit. Best Italian ever!

AC
London
14 reviews
Dined on January 11, 2020
Overall4food4service5ambience4

Had been stood up by a date and so consoled myself by heading to this restaurant at very short notice. Uber drivers can be confused about location - tell them it is at the Loews Hotel. Just 'Bice" and you might be in for a long ride!

Lots of seating was available when I arrived at 19.45 - I guess being a resort and FL most folk eat early. I sat at the bar next to the piano which was being played extremely well. There is also regular and outdoor seating with nice views.

Excellent atmosphere even though quiet. Only one Gavi on offer but it was most acceptable. Nice, varied menu. I had lobster bisque which was excellent although ordinarily I like mine with a shot of dry sherry.

Followed with rib end stuffed large ravioli in a creamy sauce which was clearly made in house and to die for. Very rich so just be aware it is more filling than it at first appears.

OT
1 review
Dined on January 9, 2020
Overall5food5service5ambience5

Excellent location and meal. Prices are high but there are reasonable options available.

F
Miami
2 reviews
Dined on January 8, 2020
Overall2food3service1ambience3

Emotionless inattentive server. There was a more pleasant interaction with the food runner. Food was ok. Could have gotten the same at a lesser billed restaurant.

OT
Los Angeles
1 review
Dined on January 6, 2020
Overall4food4service5ambience4

The food was good though we were not accommodated upon requesting an appetizer because the main entrees were already in process in the kitchen- make sure you order all aspects of your meal upfront. The highlight of the experience was our server- Edwin. He was great in getting out our daughter’s meal quickly and was just engaging overall and wonderful with her.

PM
New York Area
40 reviews
Dined on January 3, 2020
Overall5food5service5ambience5

Delicious Northern Italian/Continental cuisine is a charming and romantic setting!

JM
Washington DC
1 review
Dined on January 1, 2020
Overall5food5service5ambience5

New Year’s Day

OT
Los Angeles
1 review
Dined on December 29, 2019
Overall5food5service5ambience5

Fantastic meal from beginning to end.

JW
1 review
Dined on December 29, 2019
Overall5food5service5ambience5

If you’re gluten free, this is a fantastic place to go. The servers were very knowledgeable about the menu and happily consulted with the chef as needed. Everything tested “clean” for being gluten free with our Nima gluten tester. We had a lot of choices and the pasta was some of the best we’ve ever had.

LR
Miami
22 reviews
Dined on December 28, 2019
Overall2food1service3ambience4

My veal Milanese was a greasy pounded breadstick with no meat apparent in the breaded whatever and my companion’s lasagna was devoid of meat as well.
Compared to my last visit - a disaster. Real garbage.

JN
Charlotte
58 reviews
Dined on December 26, 2019
Overall5food5service5ambience5

Wonderful experience at Bice! We were very well taken care of during our dinner. The food, service and ambiance - beautiful view of the harbor - we’re off the charts. Highly recommend for fine Italian dining. We were a bit underdressed from our day at Universal but didn’t feel judged or treated differently., so kudos to the entire Bice staff.

S
Tampa
12 reviews
Dined on December 25, 2019
Overall3food2service3ambience5

Beautiful restaurant however food was mediocre and dessert was served before they cleared dirty dishes. Do not reccomend lasagna-inedible.

SF
Miami
11 reviews
Dined on December 24, 2019
Overall4food5service4ambience4

Food was good. Server was attentive. And I guess you should know in advance...

“The kitchen” wants you to decide on your main course and order them at the same time as your appetizers.
“The kitchen” also will not serve one of their pastas with the sauce of a different pasta that they offer.

I imagine there is some hospitable way to say this stuff, but our server did not know what it is, and I don’t really care for this type of rigidity when visiting a hotel outpost in Orlando. We’re not in Milan, and frankly, I’ve never experienced anything like this at the Palm Beach location.

Bice at The Loews Portofino Bay Hotel
Responded on January 3, 2020

Ciao! Thank you for joining us on Christmas Eve. Every dish served at BiCE Orlando is prepared to order. We have a very small kitchen so on one of our busiest nights of the year Chef wants to make sure that everything is perfect. To ensure this smooth service he requests that special orders are limited to dietary requirements. We hope that you will join us another time and we will be happy to offer different sauces. Please accept our apologies if this was not explained cordially. Happy New Year!

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f
Chicago
3 reviews
Dined on December 24, 2019
Overall5food5service5ambience4

We enjoyed a single vineyard Barbaresco and had a wonderful meal for Christmas Eve.

Bice at The Loews Portofino Bay Hotel
Responded on January 3, 2020

Felice Anno Nuovo! Thank you for joining us Christmas Eve. We are happy that you enjoyed your wine and evening. Please join us again soon. Your BiCE Team

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L
Dallas
2 reviews
Dined on December 23, 2019
Overall3food3service2ambience4

Overpriced for the quality of service and attention. We spent over $400 on dinner and we wouldn’t mind spending the money if what we get in return is quality service, which this restaurant fell very short on. The food, service and atmosphere make an experience. It fell short on two out of the three.

OT
New York Area
1 review
Dined on December 17, 2019
Overall1food3service1ambience3

Staff was rude, food was expensive and mediocre. When my mother and I had already paid our over $200 bill for three plates of pasta and a salad, we were asked to leave because my one year old was starting to get fussy. It was 7pm, we had already paid and finished dessert and were getting ready to leave. I was appalled by how unnecessary this treatment was. If the restaurant has an issue with children and/or noise, we should have been seated outside - or perhaps they shouldn’t operate within a theme park. We’ve dined at Bice many, many times over the years but unfortunately will not be going back.

OT
Hawaii
3 reviews
Dined on December 14, 2019
Overall4food4service5ambience3

The food and service were very good. We sat close to the piano, which made it difficult to have a conversation. Overall, a very nice experience.

SS
Miami
5 reviews
Dined on December 14, 2019
Overall5food5service5ambience5

We took our 7 and 9 year old daughter to universal and stayed at the hotel. We did not want the loud, kitschy city walk restaurants so we went to Bice. This was our second time there and for the second time they treated my entire family like royalty. The food is amazing, ambiance is peaceful and quiet with piano music but good for families too, and they made my 7 year old’s birthday memorable. I highly recommend Bice for fine dining while visiting the theme parks.

G
New York Area
2 reviews
Dined on December 8, 2019
Overall5food5service5ambience5

Wonderful, for a special night out. Everything was perfect! We will be back.

k
Orlando
7 reviews
Dined on December 1, 2019
Overall5food5service5ambience5

So much fun
The food is wonderful

J
Philadelphia
9 reviews
Dined on November 30, 2019
Overall5food5service5ambience5

Had a fantastic dinner at Bice. This place has a real charm about it from the decor to the piano player who serenades all of those dining inside. The food was excellent, as was the Sangria. Our waiter Ishmael was outstanding. He was very friendly and made some great recommendations without and was attentive the entire night. It made our last night at the resort special. Highly recommended.

JW
1 review
Dined on November 30, 2019
Overall5food5service5ambience5

Food, service, location, were all great. We dined with a party of 6 and tried everything from the steaks to scallops to the lasagna. Everything was great.

l
Miami
42 reviews
Dined on November 29, 2019
Overall4food3service4ambience5

Food was decent but overpriced for the quality. The restaurant is beautiful and overlooks the bay in center of hotel. Ask for a table outside for best views or by a window.

OT
Orlando
1 review
Dined on November 29, 2019
Overall5food5service5ambience5

Great as usual!

V
Atlanta
5 reviews
Dined on November 28, 2019
Overall5food5service5ambience5

My brother and I enjoyed dinner here for Thanksgiving. We both ordered the Thanksgiving special and loved it. Way more turkey than expected, and a super value at $34 a plate. We also shared a pasta, home-made and delicious and the Nutella dessert which was great. The decor was fantastic, no bad table in the house. The hostess was wonderful to accommodate our requests for a water-view table. The server Ishmael was top-notch, a 10 for sure. Highly recommend for a holiday meal or special occasion. If we had stayed one more night in Orlando, we would have returned for dinner again. That's how much we enjoyed!

G
1 review
Dined on November 28, 2019
Overall2food2service5ambience5

Very expensive for good quality. Portions were large but the food just wasn’t that great tasting especially for the price. Beautiful building inside and out great ambience.

MZ
Orlando
1 review
Dined on November 28, 2019
Overall5food5service5ambience5

The BICE Orlando team not only provide excellent food and dining but excellent service as well. We enjoyed our visit which is more of an experience then just going out to dinner! Thank you BICE!

SA
Miami
6 reviews
Dined on November 26, 2019
Overall5food5service5ambience5

Great. Thanks excellent service and food. Thanks to our server Tomaso . Saul & family

FD
Orlando
10 reviews
Dined on November 24, 2019
Overall5food5service5ambience5

We had a lovely dinner. Wait staff excellent. Food wonderful. Pomegranate Martini especially excellent. Our favorite restaurant always.

CC
San Francisco
1 review
Dined on November 23, 2019
Overall5food5service5ambience5

This is the second time we have dined at Bice. Our first experience was exceptional so we wanted to go back again. My only issue was since we weren't staying at The Portofino Hotel, we paid an incredible parking amount to park at the hotel. Perhaps we should have brought it up at the restaurant but didn't think of it at the time.

OT
Denver
2 reviews
Dined on November 23, 2019
Overall3food2service4ambience4

Mediocre food.

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OT
1 review
Dined on November 16, 2019
Overall5food5service5ambience5

It was our anniversary and also the place of our first date. They waiter was very accommodating and they even brought us a nicely decorated dessert to commemorate the special occasion.

TS
San Francisco
1 review
Dined on November 16, 2019
Overall4food4service5ambience5

When my husband and I wish to dine at an elegant restaurant without leaving Universal grounds, this is our preferred choice. This is our fourth time dining at Bice and we never leave disappointed.