Bice at The Loews Portofino Bay Hotel

4.6
1157 reviews
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$31 to $50
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Italian
An exquisite culinary voyage right to the heart of Italy awaits you amid a decor which combines Old World elegance and modern chic. Bice Ristorante offers exquisite Northern Italian cuisine, and superb service in an elegant atmosphere. Bice overlooks the Portofino Bay, offering the finest waterfront views in Orlando. We are located on Universal Studios property, and are only
3 miles from the Orange County Convention Center. The water taxi taking your guests to Universal Citywalk is steps from the restaurant.
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Private Dining

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What 1157 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
food
4.6
service
4.7
ambience
4.0
value
Noise · Quiet
87% of people would recommend it to a friend
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PD
1 review
Dined 2 days ago
Overall 4food 5service 5ambience 5

Excelent restaurant we love it!! Food was great service was amazing and ambience was beautiful highly recommended.

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T
Miami
3 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

Fantastic food and service.

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T
Miami
10 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

We went while staying at Universal for the weekend for my daughters 21st birthday and it was excellent. We sat on the patio and between the ambiance, opera singing below from a show (we just happened to be there at the right time), the food, etc it was simply a beautiful evening. Will go again but only for special occasions as it is pricey.

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PP
Philadelphia
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

FABULOUS!!!

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OT
1 review
Dined on January 14, 2019
Overall 5food 5service 5ambience 5

Excellent food!

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M
New York Area
7 reviews
Dined on January 14, 2019
Overall 3food 3service 2ambience 3

Visited this Restaurant many times before but i guess it was just an off night. The server was off (seemed that he was doing us a favor serving us) even though there was only a few tables occupied in the restaurant. The crab and shrimp pasta with lobster sauce was way below the standards of this restaurant. Usually the pasta is very good but with this dish the center filling was cool and it seemed like they just got lazy and poured lobster bisque soup over it. Not well conceived. On the other hand their signature dish ( Veal Shank Osso Bucco was good. Again usually a very good restaurant but it must have been one of those days... I will try it again.

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OT
1 review
Dined on January 13, 2019
Overall 5food 5service 5ambience 5

Food and service was amazing & the prices were not too bad at all for the over the top flavor of the food

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OT
Orlando
2 reviews
Dined on January 13, 2019
Overall 3food 4service 4ambience 5

Very disappointing evening. We made reservations for and expected a quiet piano atmosphere. Piano and pianist were present; excellent music. Three tables had very young children. Dinner at 8 expected peaceful leisurely dinner. Not close. Children were unruly, loud and full of tantrums! One in high chair screamed and yelled for over 45 minutes. Threw at least 3 dishes and numerous silverware on the floor during her loud tantrums. Staff was so diverted by these three tables other diners were left for long spaces of time without service. On leaving I expressed that since the restaurant had 2 additional dining rooms set and ready to be used management may consider at such an elegant restaurant to separate families with small children from other diners. Suggestion was met with indifference and a lame excuse of “yes it was a noisy night.

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AL
1 review
Dined on January 13, 2019
Overall 4food 5service 4ambience 5

The food was absolutely fantastic. I would recommend a little bit closer attention to service. Waiter took some time to inquire about our order and didn’t offer dessert or coffee but brought the bill instead - lost sale opportunity. He did go above and beyond by bringing a complimentary dessert for our anniversary. The carrot cake was dry and would not recommend ordering.

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c
Charleston
1 review
Dined on January 7, 2019
Overall 5food 4service 5ambience 5

Outstanding service by our waiter Tommasso..

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JM
1 review
Dined on January 6, 2019
Overall 3food 3service 4ambience 3

Very Expensive for food quality and quantity. Food is good not memorable.

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SS
Los Angeles
47 reviews
Dined on January 4, 2019
Overall 5food 5service 5ambience 5

Recommended

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JS
Orlando
2 reviews
Dined on January 3, 2019
Overall 2food 1service 4ambience 2

Manager was rude to me when I asked about the dinning area temperature, food was middle of road for price, plate presentation was lack luster as well. Overall was very disappointed and should have saved my money for Mama Della's.

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MG
Philadelphia
2 reviews
Dined on January 1, 2019
Overall 5food 4service 5ambience 5

Excellent food and service. Manager and his team are amazing!

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OT
Orlando
3 reviews
Dined on January 1, 2019
Overall 5food 5service 5ambience 5

Great service and awesome food!

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B
Cleveland
60 reviews
Dined on January 1, 2019
Overall 5food 5service 5ambience 5

This was our second visit to BICE during our recent stay at Portofino! We love this restaurant. The food is terrific and the servers are so pleasant and courteous and efficient in their work! We love to come to the Orlando area just to be able to have dinner at BICE! We will be back as soon as we can!

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AN
1 review
Dined on December 31, 2018
Overall 5food 5service 5ambience 5

Very nice restaurant, nice place and good food. Good for kids as it is an Italian restaurant. Nice view.

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MT
Caribbean
5 reviews
Dined on December 31, 2018
Overall 5food 4service 5ambience 5

We had a great New Years Eve dinner at Bice. The service was amazing and the view from the outside terrace made us feel like we were in Italy. It’s definitely on our list for a repeat visit at some point.

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OT
Houston
1 review
Dined on December 31, 2018
Overall 5food 5service 5ambience 5

Best meal we had during our vacation. Really good food and awesome service.

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OT
1 review
Dined on December 30, 2018
Overall 5food 5service 5ambience 5

Great service and pretty restaurant

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N
New England
7 reviews
Dined on December 30, 2018
Overall 3food 4service 2ambience 2

I’m not sure what you’re looking for. The hostess who sat us was quite rude. We had to wait to be at knowledged by our waiter, and when we finally were acknowledge we placed our drink orders. He then came back and took our food orders and our salads and appetizers were out before our cocktails had come. This kind of set the pace for the entire meal. The restaurant, though not full, was very loud and the noise level made it a better choice to dine with friends or family then it was for a date.

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CL
Memphis
2 reviews
Dined on December 29, 2018
Overall 5food 5service 5ambience 5

They made us feel special. This is a very classy place. I enjoyed that it was not crowded and I could speak with my co diners.

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OT
Detroit
1 review
Dined on December 29, 2018
Overall 5food 5service 5ambience 5

amazing food and service

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B
Cleveland
61 reviews
Dined on December 29, 2018
Overall 5food 5service 5ambience 5

BICE is one of our favorite restaurants! Whenever we are in the Orlando area we make sure to visit this restaurant! We even ate there twice this visit! The food is terrific and the service is wonderful! We will be back...for sure!

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X
1 review
Dined on December 28, 2018
Overall 5food 5service 5ambience 5

Out best meal at universal! I would recommend this for a special occasion. A little pricey but worth it for a great meal.

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BM
Orlando
3 reviews
Dined on December 26, 2018
Overall 5food 5service 5ambience 5

As always wonderful food, wine and service. We had a great time

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BC
Detroit
1 review
Dined on December 26, 2018
Overall 1food 1service 1ambience 3

To whom it may concern,


We have always stayed at your hotel and this year we waited and you were booked for the Holiday so we stayed at Royal Pacific .
I still wanted to have dinner at Bice because we love your hotel! But our exsperiance was awful.. our waiter took forever to bring our drinks and we all felt like he didn’t even care to wait on us. This was Christmas and it was supposed to be special and it was far from it! Also the food was not good at all ! At this point we just wanted to be done!!! I think you need to have a meeting with you employees how to serve their customers.

Sincerely , Barb Cebulski

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AL
Tampa
3 reviews
Dined on December 25, 2018
Overall 4food 5service 5ambience 4

TOP NOTCH FOOD AND SERVICE. THE WAITER WAS EXCELLENT AND OUR FOOD WAS NOT RUSHED AND IT WAS A VERY PLEASANT DINNING EXPERIENCE. SOME OF THE BEST SERVICE WE HAD IN A LONG TIME INCLUDING OTHER RESTAURANTS OF SIMILAR PRICING. FOOD QUALITY WAS SUPERB AS WELL.

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MI
Orlando
5 reviews
Dined on December 25, 2018
Overall 3food 2service 4ambience 3

Food not great at all

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AM
1 review
Dined on December 25, 2018
Overall 5food 5service 5ambience 5

Wonderful food and service! Thank you Bice Testaurant at Portofino Resort. We dined inside with a lake view, and went on the Romantic terrace for dessert. Maître D so accommodating. Fined on Christmas Eve. It was Beautiful!

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BC
Tampa
2 reviews
Dined on December 24, 2018
Overall 4food 4service 5ambience 4

Very nice food, pretty view, exceptional service. Only problem we had...outside heaters weren’t working, and we had to move inside.

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JC
San Francisco
1 review
Dined on December 24, 2018
Overall 4food 5service 3ambience 5

Our waiter was very professional but I constantly felt like I needed to get his attention to get something. Maybe he had too many tables that night. He was super friendly and very knowledgeable. I will be back.

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BM
Orlando
4 reviews
Dined on December 22, 2018
Overall 5food 5service 5ambience 5

Great food, service, wine and cocktails. We loved it

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LI
Naples
9 reviews
Dined on December 20, 2018
Overall 5food 5service 5ambience 5

Great food and service!

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SA
Miami
6 reviews
Dined on December 20, 2018
Overall 5food 5service 5ambience 5

I have been at The Bice in Universal Studios Orlando several times and all I can say is that every time my family and I enjoy the excellent food and outstanding service from all personnel, is so nice how remember our name, the wine and the food we like. They make us feeling so specials ! Our server Stefano De Stefani is the best server we have had at any restaurant ever. We want to say thanks also to Mario always so nice. Thanks and we hope to see them soon again. Thanks again.

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BJ
Orlando
1 review
Dined on December 20, 2018
Overall 5food 5service 5ambience 5

Great from beginning to end!Loved everything!Service was impeccable

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SA
Miami
5 reviews
Dined on December 19, 2018
Overall 5food 5service 5ambience 5

I have been at The Bice in Universal Studios Orlando several times and all I can say is that every time my family and I enjoy the excellent food and outstanding service from all personnel, is so nice how remember our name, the wine and the food we like. They make us feeling so specials ! Our server Stefano De Stefani is the best server we have had at any restaurant ever. We want to say thanks also to Mario always so nice. Thanks and we hope to see them soon again. Thanks again.

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OT
New Orleans
1 review
Dined on December 17, 2018
Overall 1food 1service 2ambience 1

This is a rather expensive restaurant with arguably inedible food. Do not eat here, big chains are safer.

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OT
Tampa
4 reviews
Dined on December 14, 2018
Overall 5food 5service 5ambience 5

Had two kids (6 and 11) that LOVED the kids menu. Steak and truffle potatoes were amazing!

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OT
Birmingham
1 review
Dined on December 8, 2018
Overall 5food 5service 5ambience 5

Fantastic from start to finish!

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