Bertucci's - Timonium

Reseñas de Bertucci's - Timonium de comensales del restaurante. Basadas en valoraciones recientes.

1. OT

   Comensal de OpenTable VIP

   Baltimore5 reseñas

   3.0

   Comieron en 25 de marzo de 2024

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 3

   The overall experience was okay. We didn’t get a great welcome when we arrived; however, the server was very nice. The dinner was average and then to top it off there was a bird flying around inside the restaurant.
   

   Bertucci's - TimoniumSe respondió el 28 de marzo de 2024

   We're sorry to hear that your overall experience at Bertucci's was lackluster and for any inconvenience caused by the bird flying around inside the restaurant. We understand the importance of providing a comfortable and enjoyable dining environment for our guests, and we regret that we fell short of your expectations in this regard. Please contact us at bertuccis.c om/contact-us with the Bertucci's location, your name, phone number and the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.
   

   ¿Te fue útil?

2. S

   Scott VIP

   Baltimore20 reseñas

   5.0

   Comieron en 24 de febrero de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Improved and attentive service. Food quality has always been great.
   

   Bertucci's - TimoniumSe respondió el 28 de marzo de 2024

   We're thrilled to hear about your positive experience with our improved and attentive service at Bertucci's! Providing excellent service and maintaining high food quality are top priorities for us, and we're glad to know that we met your expectations in these areas. Thank you for your kind words!
   

   ¿Te fue útil?

3. BH

   BobH76

   Filadelfia4 reseñas

   2.0

   Comieron en 5 de enero de 2024

   1. Global 2
   2. Comida 1
   3. Servicio 5
   4. Ambiente 4

   I wouldn’t recommend ordering anything but the pizzas and the meatballs. Everything else was dry and way over cooked. I think the wings we ordered were the worst I’ve ever had.
   

   Bertucci's - TimoniumSe respondió el 7 de enero de 2024

   We are sorry to hear this! Please contact us at bertuccis.c om/contact-us with the Bertucci's location, your name, phone number and the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.
   

   ¿Te fue útil?

4. k

   keithc

   Baltimore120 reseñas

   2.0

   Comieron en 25 de diciembre de 2023

   1. Global 2
   2. Comida 2
   3. Servicio 2
   4. Ambiente 3

   Food was burnt twice and when sent back was told fryer was set at 400F, which was irrelevant since the temperature could stay the same, but cooked for less time. Server never removed dirty dishes during meal. However, manager did promptly remove the burnt items from the bill.
   

   Bertucci's - TimoniumSe respondió el 27 de diciembre de 2023

   We are sorry to hear this! Please contact us at bertuccis.c om/contact-us with the Bertucci's location, your name, phone number and the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.
   

   ¿Te fue útil?

5. DA

   DoloresA

   Baltimore6 reseñas

   5.0

   Comieron en 25 de diciembre de 2023

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   I love their pizza. My latest was thin crust, light tomato sauce with several cheeses, prosciutto, arugula, and drizzled with balsamic. Perfection.
   

   Bertucci's - TimoniumSe respondió el 27 de diciembre de 2023

   Thank you for dining out with us! We appreciate you sharing your experience and look forward to serving you again.
   

   ¿Te fue útil?

6. ST

   StanT VIP

   Baltimore11 reseñas

   1.0

   Comieron en 26 de noviembre de 2023

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 2

   Very disappointed! The salad was comprised of the parts that most people throw away. We watched as the pizza sat on the counter for 15 minutes, and when we told the waitress, she promised that they would bake a new one. However, in plain view, the cook just threw it back in the oven, so what we got for our money was leftovers. And then, half the pizza had almost no ingredients, and was full of pop-up bubbles. A shame, this place used to be wonderful, but now, we won't be back.
   

   Bertucci's - TimoniumSe respondió el 30 de noviembre de 2023

   We are sorry to hear this! Please contact us at bertuccis.c om/contact-us with the Bertucci's location, your name, phone number and the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.
   

   ¿Te fue útil?

7. l

   landsgub

   Baltimore13 reseñas

   2.0

   Comieron en 18 de marzo de 2023

   1. Global 2
   2. Comida 2
   3. Servicio 3
   4. Ambiente 3

   Food was ok, not as good as pictures on the menu. Kid’s menu showed baked Mac and cheese but came unbaked and a soupy mess. Not as good as last time I was there a few years ago.
   

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8. F

   Foodie25

   Baltimore15 reseñas

   5.0

   Comieron en 11 de marzo de 2023

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Celebrated a birthday there. Our server was very nice and helpful. The pizza was great. Nice crust, flavor, topping choices and cooked well. Drink choices were good. Liked the wine and beer selections. Both chicken dishes (piccata & parmigiana) had nice flavor and were big portions. The lasagna didn’t have much meat inside which made it too full of cheese and sauce. Main dishes took long to come out but was not an issue for us. We were not in a rush and wanted to enjoy a not rushed dinner experience. We enjoyed our dinner.
   

   ¿Te fue útil?

9. JF

   JaniceF

   Baltimore1 reseña

   2.0

   Comieron en 20 de febrero de 2023

   1. Global 2
   2. Comida 2
   3. Servicio 5
   4. Ambiente 3

   Our selected dishes were poorly executed and savorless. The ingredients on my brick oven pizza were unevenly distributed and the crust on one side was severely burnt. The pasta noodles that layered the top of the Mac-n-Cheese were not only under cooked, but scorched by high flames or heat, as well. And, some of our chicken wings were still covered with feathers. Maybe, the cook was having an off day. But, their wait staff were amazing! They were attentive, friendly, and personable!
   

   ¿Te fue útil?

10. D

    Dewey VIP

    Baltimore7 reseñas

    5.0

    Comieron en 17 de febrero de 2023

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    We were pleased with the quality and preparation of our food. Our server, Dwayne, was very attentive and stopped by our table often to make sure we had everything we needed. He went out of his way to make our meal an enjoyable experience.
    

    Bertucci's - TimoniumSe respondió el 19 de febrero de 2023

    Thank you for your kind words about Dwayne! We strive to provide world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!
    

    ¿Te fue útil?