Benihana - Chicago

4.4
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958 Reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. The new 8,814 square-foot restaurant is located at 875 North Michigan Avenue, inside the John Hancock Center. Guests looking for the iconic Benihana dining experience can be seated at one of 22 teppanyaki tables. The restaurant also features a sushi bar, cocktail lounge and outdoor patio where guests can enjoy fresh sushi options or vibrant cocktails while enjoying the lively atmosphere of the Magnificent Mile.

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What 958 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.3
service
4.3
ambience
4.1
value
Noise · Moderate
80% of people would recommend it to a friend
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KM
KellyM
1 review
Dined on March 14, 2020
Overall2food3service2ambience3

Expensive and food was just ok. Had the hibachi chicken and it was overcooked and chewy. The only vegetables served were zucchini, and onions. Mushrooms we served with the meat

Benihana - Chicago
Responded on March 18, 2020

Kelly, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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OT
OpenTable Diner
Chicago
2 reviews
Dined on March 14, 2020
Overall5food5service5ambience5

It was my mothers birthday dinner and the service was exceptional as well as the food fantastic, Erick our chef was amazing !!! He did such an amazing job and made our time there extra special ensuring our food was delicious and also making sure on several occasions that we were ok !!! Beat service ! BEST FOOD!!! And plus we were also given a beautiful picture as a souvenir which we will cherish deeply i thank everyone who we came across at this Benihana everyone was just marvelous and kind !!!

OT
OpenTable Diner
Chicago
1 review
Dined on March 7, 2020
Overall5food4service5ambience4

The staff wade extremely friendly and food was wonderful as usual!

Benihana - Chicago
Responded on March 18, 2020

Your feedback is appreciated. We will be sure to share your kind words with the team.

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DT
DesireeT
Chicago
3 reviews
Dined on March 7, 2020
Overall5food5service5ambience5

Better portion would help

Benihana - Chicago
Responded on March 18, 2020

Thank you Desiree, for your feedback! On behalf of the Benihana team, we are happy to have provided you with a 5-star experience!

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A
Angel
Detroit
1 review
Dined on March 7, 2020
Overall1food1service1ambience1

They was So rule I would never recommend this place and no one!!!

Benihana - Chicago
Responded on March 11, 2020

Angel, With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
Chicago
1 review
Dined on March 7, 2020
Overall5food5service5ambience5

It was very nice

Benihana - Chicago
Responded on March 18, 2020

Thank you for your feedback! Come back soon!

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OT
OpenTable Diner
1 review
Dined on March 6, 2020
Overall5food5service3ambience5

Food was awesome!! My nieces had a great time for a 1st time experience and my daughter enjoyed her birthday.

Benihana - Chicago
Responded on March 18, 2020

Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family.

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DP
DakarahP
1 review
Dined on March 6, 2020
Overall4food5service2ambience2

Food was EXCELLENT, server just needed reminders about what his job consisted of smh. Also we were rushed out

Benihana - Chicago
Responded on March 18, 2020

Thank you so much Dakarah for your feedback, we hope to see you back again soon!

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LT
vipLynnT
San Diego
8 reviews
Dined on March 3, 2020
Overall5food5service5ambience4

Fun with good food... Ardis did a wonderful job! And so was our server. Thank u for the wonderful time with my friends

Benihana - Chicago
Responded on March 18, 2020

Awesome Lynn! We are happy you enjoyed the Benihana experience! Come back soon!

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AL
AlciL
New York Area
8 reviews
Dined on March 1, 2020
Overall5food4service5ambience5

Colorful partying ambiance where you’ll never walk alone...master cooks giving kids a great show...tender meat and that awesome fried rice unbeatable!

JS
vipJSan
Cincinnati
5 reviews
Dined on March 1, 2020
Overall2food3service1ambience2

Overall, the experience was ok. The food was what to be expected, however, the service was terrible. Never got drink refills, they forgot to bring out extra food we ordered, and the portions weren't really divided up equally. There were vegans at our table so they ended up getting a lot of the vegetables (which is fair) but there should have been more to compensate for that. I really wouldn't go back to this location or if you're eating there because you're in the area - there's so many other places to go where you'll get better service and value for what you'll pay for. See photo of my side of vegetables. I barely had any.

Benihana - Chicago
Responded on March 6, 2020

J, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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TM
TiffanyM
1 review
Dined on March 1, 2020
Overall5food5service5ambience5

I came her for my birthday. I never been to Benihana before. I had a reservation, but I still had a long wait. Once we got our table the experience after was amazing!! I loved the chef and the tricks! The food was delicious, I was so puzzled on how the chef knew how much seasoning to add to everybody food! The staff sung Happy Birthday to me! I will definitely go again.

Benihana - Chicago
Responded on March 18, 2020

Excellent Tiffany! We wish you a Happy Belated from the Benihana team! Come back soon!

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A
Alidahl
Chicago
1 review
Dined on February 29, 2020
Overall2food5service2ambience3

We were sat 45 min after our reservation and then waited another 30 min before our orders were taken. The white rice didn’t come until after the meal and they forgot to give us ice cream that came with our meal.

Benihana - Chicago
Responded on March 6, 2020

Alidahl, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
OpenTable Diner
Las Vegas
2 reviews
Dined on February 29, 2020
Overall5food5service5ambience5

Great experience as usual

Benihana - Chicago
Responded on March 11, 2020

On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

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OT
OpenTable Diner
1 review
Dined on February 28, 2020
Overall5food5service5ambience5

Thank you so much!!!

Benihana - Chicago
Responded on March 11, 2020

Thank you for your feedback! Come back soon!

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OT
OpenTable Diner
Chicago
3 reviews
Dined on February 28, 2020
Overall5food5service5ambience5

Great experience and food!

CT
vipChicagoTim
Chicago
51 reviews
Dined on February 28, 2020
Overall5food5service5ambience5

Benihana is back! It took quite a while for us to feel the desire to come back regularly, and it always seemed they needed to work a few kinks out—but I think they’ve become one of our “go to” places once again.

We were loyal regulars at the old Superior Street location for years, but the service at this new Hancock location was uneven—but not anymore! Our server Meiting definitely offered the quality attentiveness that the old Benihana was known for. And the chef preparation and food quality were top notch. We were at a table with a family celebrating a birthday, and the interaction between these family members (with young children) and staff was certainly one of those special Benihana moments!

Kudos to the management, Meiting and the entire staff who waited on us. We will be back—and very soon!!

Benihana - Chicago
Responded on March 11, 2020

Wonderful Tim! On behalf of the Benihana team, we are happy to have provided you with a 5-star experience!

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CB
CynthiaB
Chicago
4 reviews
Dined on February 27, 2020
Overall5food5service5ambience5

Great fun for a birthday dinner!!!

Benihana - Chicago
Responded on March 11, 2020

Awesome Cynthia! We wish you a Happy Belated from the Benihana team! Come back soon!

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ST
StefanoT
1 review
Dined on February 26, 2020
Overall4food5service2ambience5

Everything was excellent, but after paying we were leaving the restaurant when our waiter stop us demanding that we should give her a larger tip because it was enough for her (we left 15% before she stopped us)

Benihana - Chicago
Responded on March 11, 2020

Fantastic Stefano! We are happy you enjoyed the Benihana experience! Come back soon!

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AC
AustinC
1 review
Dined on February 26, 2020
Overall4food4service4ambience4

..s jjgdddghh ghhh ughhh ughh. Cfff. CFC. Got. Hi vfdd. Ffffgg. Bh

Benihana - Chicago
Responded on March 11, 2020

Thank you for your feedback! Come back soon!

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s
susana
1 review
Dined on February 26, 2020
Overall5food5service5ambience5

Chef and waitress were amazing. Thank you definitely will be back

Benihana - Chicago
Responded on March 11, 2020

Thank you Susana, for leaving us positive feedback, come back soon!

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EG
EliG
1 review
Dined on February 22, 2020
Overall5food5service5ambience5

When came in and was seated right away. Sever was very attentive. Overall it was a good experience.

Benihana - Chicago
Responded on March 6, 2020

Excellent Eli! We are happy you enjoyed the Benihana experience! Come back soon!

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OT
vipOpenTable Diner
Chicago
13 reviews
Dined on February 21, 2020
Overall5food5service5ambience5

Whenever I visit this particular location I always ask for Yavet. Always top notch service with him. Thank you!

Benihana - Chicago
Responded on March 6, 2020

Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

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GC
vipGourmetClub
Chicago
9 reviews
Dined on February 21, 2020
Overall3food3service2ambience2

This is a great place to take children for the entertainment value but plan on going home smelling like a deep fryer.

Benihana - Chicago
Responded on February 25, 2020

Thank you for leaving us an in depth review of your experience on today’s visit. Your comments and suggestions will be shared with our team to improve the guest experience.

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D
Doug
1 review
Dined on February 16, 2020
Overall2food4service1ambience2

Poorly managed hostess table. Arrived 10 minutes early for our 7:00 reservation. We did not get seated until 7:50. After an hour of being seated, we still didn’t have any food. Chef was definitely skilled, but by that time It was too late. Poorly managed. We have too many other great options in Chicago to waste our time with this type of service.

Benihana - Chicago
Responded on February 25, 2020

Doug, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
vipOpenTable Diner
Chicago
1 review
Dined on February 16, 2020
Overall1food4service1ambience4

Seated at 6:35 and didn’t get chef to our table until 8:05 to begin cooking our food. Server never came by for drinks the last hour plus of our dinner.

Benihana - Chicago
Responded on February 25, 2020

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
OpenTable Diner
Chicago
1 review
Dined on February 16, 2020
Overall4food3service5ambience5

It’s been over 30 yrs since we’ve been to Benihana, we had a great time and the food was very good. I’ll have to make sure I don’t wait 30 yrs to come back

Benihana - Chicago
Responded on March 2, 2020

On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

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FT
vipFunTimes
Chicago
2 reviews
Dined on February 15, 2020
Overall5food5service1ambience5

Not sure the point of having a reservation for 7:30 and not getting seated till 8:20. I can understand 15-30 mins. But that’s just ridiculous.

Benihana - Chicago
Responded on March 2, 2020

Thank you so much for your feedback, we hope to see you back again soon!

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OT
OpenTable Diner
Chicago
1 review
Dined on February 15, 2020
Overall3food4service2ambience4

Service was slow - we had a reservation and still made us wait almost an hour.

Benihana - Chicago
Responded on February 19, 2020

On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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TW
TinaW
1 review
Dined on February 15, 2020
Overall3food4service2ambience3

We were celebrating my birthday which was relayed at the time of the reservation. Our reservation was for 7PM. We arrived approximately @ 6:45PM. We checked in and were told it would be a moment. We sat at the bar, ordered drinks and waited. Were sat at out table approximately one hour after our reservation time. Our sever was not very friendly and was actually quite irritated with not only our table but other staff that was working around her. She constantly rolled her eyes. After our meal we paid and left. After she dropped off our check to us, that was the quickest she returned was to pick up our cash. I never had someone come over to wish me happy birthday as the other tables had. And my food order was wrong. Unfortunately this was not a great experience.

BK
BriaK
1 review
Dined on February 14, 2020
Overall1food1service2ambience1

Very upset about my first time experience. Chef kept getting our orders wrong, my food was nasty and cold. Prices are crazy for the very little food they give you. I was told over the phone that parking was free. When I asked the manager before I left he said no it’s not free. I pay for parking but then when I got to the gate to get ready to put my ticket in the gate came up. So I paid for parking and didn’t have too. I spent $80 for two ppl. We got a simple meal and was charged that much for little food. Hamandas give you way more food and they prices are not crazy. When I went to hamandas I spent $70 and that was for food and two drinks!! I’m very disappointed with this place especially since it was my first time.

Benihana - Chicago
Responded on February 19, 2020

Bria, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
OpenTable Diner
Chicago
1 review
Dined on February 14, 2020
Overall1food3service1ambience3

Valentine’s Day

Benihana - Chicago
Responded on February 19, 2020

We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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e
vipexcellent2dineat
Chicago
15 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

The seating I had was by the sush bar

Benihana - Chicago
Responded on March 2, 2020

We are happy to hear that you enjoyed the dining experience!

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JL
JimLewis
Chicago
5 reviews
Dined on February 14, 2020
Overall2food3service3ambience1

The restaurant wasn’t very clean, service was very slow waited 1 hour before cook came to our table. They were 30min behind on my reservation. We were also paired at a table with very rude people at our table and considering the value Wu’s house is much better food for similarly cost and a much cleaner experience.

Benihana - Chicago
Responded on February 19, 2020

Jim, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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AN
AngelaN
Chicago
1 review