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Benihana - Chicago, IL

4.4
1282 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. The new 8,814 square-foot restaurant is located at 875 North Michigan Avenue, inside the John Hancock Center. Guests looking for the iconic Benihana dining experience can be seated at one of 22 teppanyaki tables. The restaurant also features a sushi bar, cocktail lounge and outdoor patio where guests can enjoy fresh sushi options or vibrant cocktails while enjoying the lively atmosphere of the Magnificent Mile.

Support Benihana - Chicago, IL during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 1282 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.3
service
4.3
ambience
4.2
value
Noise · Moderate
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HP
vipHenriP
Chicago
17 reviews
Dined 2 days ago
Overall5food5service5ambience5

Excellent service and delicious meal.

SA
StephanieA
1 review
Dined 4 days ago
Overall5food5service5ambience5

Our chef Luis was so engaging and funny, it was our first time going and we will definitely be back the food was spot on delicious. We enjoyed the whole experience.

VC
VanessaC
1 review
Dined 4 days ago
Overall4food5service3ambience3

The food and wait staff were amazing. Some of the courses weren’t prepared together so some of the food got cold — fried rice.

KB
KiyahB
1 review
Dined 5 days ago
Overall1food3service1ambience1

Service was poor and professionalism needs improvement! Food was not upto par

Benihana - Chicago, IL
Responded 2 days ago

Dear KiyahB We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
OpenTable Diner
1 review
Dined 5 days ago
Overall5food5service5ambience5

Birthday it was my 1st time here and I really enjoyed myself and I will be back

TM
TekelaM
1 review
Dined 5 days ago
Overall4food3service4ambience5

The chef was ok but I have seen better on other occasions. He wasn’t exciting enough like the chef was on my previous visit. The food still tasted good.

OT
OpenTable Diner
1 review
Dined on September 15, 2021
Overall5food5service5ambience5

It was great location for a first date. Most definitely will be coming back.

KP
KarimPatron
1 review
Dined on September 14, 2021
Overall5food5service5ambience5

Excellent Restaurant and easy way to do reservation

e
elizabethb
1 review
Dined on September 14, 2021
Overall1food1service1ambience1

Waitress burnt the food service was not good at this location

Benihana - Chicago, IL
Responded on September 15, 2021

Dear elizabethb Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
OpenTable Diner
Chicago
8 reviews
Dined on September 11, 2021
Overall4food3service4ambience4

Pretty quick check-in. Slight wait to be seated. My issue would be the service wait. From the time we are seated, it took may an hour before the chef started to cook. That’s unacceptable. They took our drink order and I had 3 refills before the food started to be cooked. That can be a lot better. Food is good.

Benihana - Chicago, IL
Responded on September 15, 2021

Dear Guest Thank you for your feedback! Come back soon!

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OT
OpenTable Diner
Chicago
2 reviews
Dined on September 10, 2021
Overall5food5service5ambience5

It was excellent

TP
TashaP
1 review
Dined on September 8, 2021
Overall4food5service5ambience4

Had a really nice time! Used my Birthday Coupon and still received top notch service! Food and staff were great! Only thing missing was my hot tea that came with my meal. Other than that, I enjoyed my experience!

MP
MiaP
Chicago
1 review
Dined on September 6, 2021
Overall4food5service5ambience5

The Teriyaki Chicken is very good along with their Hibachi Rice. The chefs are remarkable and entertaining as well! This is my third time going and I will continue to go. The food is really great and fresh! I truly love the Yum Yum sauce!

RS
RidwanS
1 review
Dined on September 5, 2021
Overall5food5service5ambience5

I would suggest for you to add a place for tip% in receipt not just the automatic gratuity for group. Thanks.

ER
ERIKAV
Miami
5 reviews
Dined on September 5, 2021
Overall4food4service4ambience4

I completely forgot how of a great deal Benihana is! We went there with my family to have lunch for my dad’s and I was able to find a reservation right away! Once we checked in with the hostess, we did have to wait like 10 minutes but once we were seated, both of our waiters introduced themselves and we started with some drinks. Cocktails were not good; however, that’s the type of restaurant where is better to stick to wine or beer just to be on the safe side. Once we ordered our entrees I had completely forgotten that each entree came with a soup, salad, shrimps and rice (you can change the steamed rice to fried rice for $5). Since my entree was vegetarian, the chef was nice to prepare my food prior the others and even make the fried rice without egg for me. The chef showed us his cooking skills and obviously the show was worth it! We were so full by the time the actual entree was serve but it was all delicious.

TB
vipTinaB
Chicago
13 reviews
Dined on September 4, 2021
Overall5food5service5ambience5

My family celebrated our sister 67th birthday and we really had a great time. The service and food was delicious.

DT
DomT
1 review
Dined on September 4, 2021
Overall3food4service2ambience5

The chef appeared to be under the influence of something or super new. He forgot multiple parts of our order and was cooking things in a weird order. I’m a regular and I know what the experience is like. I was with 2 additional guests who were first timers and was super disappointed. The chef didn’t do any of the usual Benihana tricks except spinning the egg in the grill. There was no fire, smoke train, or little games with the kids at the table.

Benihana - Chicago, IL
Responded on September 9, 2021

Dear DomT We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
OpenTable Diner
1 review
Dined on September 1, 2021
Overall5food5service5ambience5

Everything was perfect we loved the experience

OT
OpenTable Diner
Chicago
2 reviews
Dined on September 1, 2021
Overall5food5service5ambience5

My birthday

OT
OpenTable Diner
Atlanta
1 review
Dined on August 31, 2021
Overall3food5service4ambience4

La comida fue muy buena, el problema fue que cuando llegamos (éramos 4)la recepcionista antes de saludar nos pregunta si estamos de acuerdo en pagar de manera obligatoria 18% de propina! Muy mala estrategia además no se si sea legal. Si hay gente que no les deja la propina suficiente no es problema de los demás. La propina debe basarse en un buen servicio y no puede ser obligatoria o qué pasa si el servicio no es bueno. Que la primera impresión de un restaurante sea esta me parece un grave error, no se quien sea el responsable de esta política pero es la primera ves que me pasa. Con esto la experiencia nos dejó dudando de querer regresar.

Benihana - Chicago, IL
Responded on September 2, 2021

Dear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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PZ
PatrickZ
Chicago
1 review
Dined on August 30, 2021
Overall5food5service5ambience5

Food was great, chef cooked food swiftly and with cleanliness.

O
Omes
Chicago
1 review
Dined on August 29, 2021
Overall3food3service4ambience4

Food quality of food didn't taste well. The veggies had a smell to them. The over quality and price was very expensive. The Chef Alfonzo did a great job and kept us entertain.

Benihana - Chicago, IL
Responded on August 31, 2021

Dear Omes On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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O
lauraO
Chicago
3 reviews
Dined on August 27, 2021
Overall3food3service2ambience3

The server never cleaned off any of the dirty dishes and they built up from each course. The restaurant was NOT busy so that was not the reason which left just poor service. The food was over cooked.

Benihana - Chicago, IL
Responded on September 3, 2021

Dear lauraO On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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l
viplsperry
Washington DC
2 reviews
Dined on August 25, 2021
Overall1food1service2ambience2

The cook was not as engaging and entertaining as others have been. Most people enjoy the “show” the cooks put on while cooking, but I honestly forgot that he was standing there. The food was also very bland.

Benihana - Chicago, IL
Responded on August 27, 2021

Dear lsperry On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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YA
YaameenA
1 review
Dined on August 24, 2021
Overall1food5service1ambience1

Hi, yesterday we went for dinner to celebrate my friend’s birthday. I had the reservation to be seated outdoor but due to the weather we have been seated on hibashi table with other people. I asked the waiter if they going to cook the food where we are setting because i have health issues and I can’t breath the fumes coming out from the cooking process otherwise I’ll pass out. He said no they are not going to use it. Our appetizer and drinks came we started eating, we had sushi and my friend was waiting for her soup and all the sudden they turned the hibashi stove on and started their work process. I asked the waitress to move us to another table because of my health issues and she made sound like I’m refusing to set with other people and everyone started looking at me. We left the table and went to the hostess to ask for another table and she freaked out and made a seen like it was our responsibility to figure out where to set and not make it worse on other customers, which didn’t make any sense!!! We finally were seated by the main door but we had to wait for our plates to be brought back from the previous table. The waitress said they can’t do that because it’s under another team and they asked us to pay for that and wait for a new order ~30 min. We addressed the issue to the hostess and she wasn’t willing to accommodate our request so we lift. The waitress followed us to outside and asked us to pay for what we had which was ridiculous!! We walked away with too much regret of coming to this place. I knew if i didn’t have a foreign accent they wouldn’t treat us like this. I have been living in Chicago for the last 10 years of my life and never had such an awful experience where i felt discriminated against.

Benihana - Chicago, IL
Responded on August 26, 2021

Dear YaameenA On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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TB
vipTriBeCaGirl155
New York Area
123 reviews
Dined on August 22, 2021
Overall3food2service1ambience2

This was a disappointment. My husband was on crutches due to an accident. Although we arrived on time, we were made to wait 25min before we were seated. The food is expensive & definitely not worth the wait or price.

Benihana - Chicago, IL
Responded on September 3, 2021

Dear TriBeCaGirl155 On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

Report
LI
LILIANAR
1 review
Dined on August 21, 2021
Overall5food5service5ambience5

THE FOOD WAS EXCELLET IT HAD A GREAT FLAVOR AND TEXTURE I HAD STAKE, RICE AND NOODLES AND EVERYTHING WAS COOKED PERFECTLY. I WILL GO BACK AGAIN SOON.

TP
TashaP
Chicago
3 reviews
Dined on August 21, 2021
Overall4food4service5ambience4

Need more servers; server was nice and doing her best

N
Netta
1 review
Dined on August 17, 2021
Overall5food3service5ambience3

It was great the cook was great so was the workers

Benihana - Chicago, IL
Responded on August 19, 2021

Dear Netta Your feedback is appreciated. We will be sure to share your kind words with the team.

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GC
GloriaC
Chicago
1 review
Dined on August 16, 2021
Overall1food1service1ambience1

Service was extremely slow and there wasn’t a lot of people there so we couldn’t understand why. The food was mediocre at best. For what we paid we expected better service and better food. Wouldn’t go back or recommend.

Benihana - Chicago, IL
Responded on August 18, 2021

Dear GloriaC On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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OT
OpenTable Diner
Chicago
1 review
Dined on August 14, 2021
Overall5food5service5ambience5

It was my birthday and Benihana made me feel special. The food was outstanding and the service and atmosphere was really great as well. I enjoyed my visit and I would love to come back some day!

B
Boomtail64
1 review
Dined on August 13, 2021
Overall5food5service5ambience5

Fantastic. 5 stars across the board for me. Will definitely return.

OT
OpenTable Diner
Chicago
2 reviews
Dined on August 10, 2021
Overall4food5service4ambience4

Overall we had such a good time for our 1st date night in well over a year! Our chef Erick was awesome and the waitress was so sweet and attentive considering how many tables she was attending too!
My 'complaint' is more that we had a reservation for 815pm but, it appears they wait to have enough people to fill a table before seating you so we waited about 30 minutes before getting seated, no biggie in the big picture. Also, while ALL staff had on masks which is amazing, there is definitely no social distancing of patrons! We felt okay as we are vaccinated but, not sure I would take our child here right now. Overall, so much fun

OT
OpenTable Diner
Chicago
3 reviews
Dined on August 10, 2021
Overall5food5service5ambience5

Fantastic!

S
Schrambo
Minneapolis
9 reviews
Dined on August 10, 2021
Overall2food4service1ambience1

Our reservation was at 4:45pm I called at 4 to ask is we can push it to 5:15pm they said no but we had a 13 minute grace period. We got there at 4:53pm and waiting until 6pm to get seated. When seated we waited another 15 minutes at the table before anyone came and asked us for our drink order.
We were not happy by this point as our chef was underwhelming. Knowing what the potential entertainment factor was.
We all said we will probably never go to a Benihana’s again.

Benihana - Chicago, IL
Responded on August 11, 2021

Dear Schrambo On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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JL
vipJLDK
Chicago
12 reviews
Dined on August 8, 2021
Overall3food3service3ambience3

We have been loyal customers before the pandemic and ordering during COVID. This was our first time back and unfortunately it was not the quality or consistency we have known. The soup was like water, our steaks were dry and the rice was extra peppery. For such an expensive meal/experience not sure we will be returning soon.

Benihana - Chicago, IL
Responded on August 9, 2021

Dear JLDK on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

Report
NG
NicoleG
Chicago
1 review
Dined on August 8, 2021
Overall5food5service5ambience5

Celebrated my sister’s birthday. Had a great time! Server was attentive and the chef who cooked our food really put our experience together. Food was AMAZING. Had the 6 course meal, everything was spot on. Never got our hot tea that comes with the meal though, maybe he assumed we didn’t want it.

OT
vipOpenTable Diner
Chicago
1 review
Dined on August 6, 2021
Overall1food1service1ambience1

Hour and a half wait to get food that was sub par

Benihana - Chicago, IL
Responded on August 9, 2021

Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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SP
ShannonP
Chicago
1 review
Dined on August 5, 2021
Overall5food5service5ambience5

Drinks were tasty. Chef was active. Food was great.

PA
PedroA
1 review
Dined on August 4, 2021
Overall5food5service5ambience5

Benihana is an excellent place if you visit Chicago.
Great food & Great Service.

FAQs

You can order delivery directly from Benihana - Chicago, IL using the Order Online button. Benihana - Chicago, IL also offers delivery in partnership with Postmates and Uber Eats. Benihana - Chicago, IL also offers takeout which you can order by calling the restaurant at (312) 780-3110.

Benihana - Chicago, IL is rated 4.4 stars by 1282 OpenTable diners.

Benihana - Chicago, IL does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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