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Everyone was helpful, the food was amazing! I’ve been there several times and each time the experience is awesome! I would recommend them for a date night, girls night or just to get out and enjoy a great environment, drinks and food!
First, we had difficulty with the reservation. Received multiple calls to confirm and when I returned the call no one seemed to know what was going on. I even received a call to confirm AFTER checking in and WHILE I was sitting at one of their tables waiting to order. The food was pretty tasty. The service was just okay. Assigned waitress did not check on us as frequently as we would have liked so we depended on another server to help us. The band was great but had problems with getting the sound right.
Traveling through on a road trip. Such a great experience! Food was excellent and so was the staff! We will return in future travels! ♥️
Worst chicken ever..Old and dry..horrible pasta with cheese..
Love this place. Food great for a great price. Service was wonderful. Server made us feel very welcome. I will be back at least twice a month. Love the live band.
We had a blast, nice atmosphere. The food was awesome.
Nice environment and very friendly host. I will go again
Delicious ! The chicken and waffles were perfect. The service was efficient and friendly.
The food and atmosphere was great! We made reservations and got seated right away.
We got what we expected. Our mom enjoyed her early birthday celebration. She enjoyed the live music almost as much. The food, however, was pretty good. The service was very slow. I tipped the waiter because he thought enough to bring to go drinks. Also, my reservation time on the table was wrong. I request 530 pm for 6 people. Instead, the label on the table shows 6pm. The hostess took her time seating us.
We went for an early Valentine's dinner and will not go back for ANY occasion.
1. The band was so loud that you could not hear each other across our tiny table, so we moved to the "patio" area. Noise level was much improved, but then we ran into the "smoke 'em if you got 'em" crowd. But it was fun to watch people coming and going.
2. There was not much on the menu that wasn't fried. We knew this in our heads, but the reality of a huge plate of friend pork chop (him) and oysters (me) was overwhelming. We took a box home but ended up throwing it away.
3. Service was quite good, with just the right balance of attentiveness.
4. Won't go back - the gambling ambiance was just too depressing.
Yes, I love going to BB Kings and my family love live music. I will definitely recommend anyone to BB Kings.
I would not recommend a large group. My party arrived at 8 pm. We place food orders around 815-820 pm and did not receive food until 10 pm. Which only gave us an hour to eat and enjoy music since our reservation time ended at 11pm. There was no cover charge at the door, however I was charged for a cover charge in my contract.
Food service was slow. Expected faster service due to not being crowd at the time. One of my guest didn't receive entree when others did. Guest had to wait 20 plus minutes.
A 20% tip was automatically added for a six person party.
Great food service and entertainment!! Enjoyed the music and the atmosphere.
Worst thanksgiving day dinner ever. Waiter was horrible and unfamiliar with menu. Appetizer, side salad and entrees were brought out together. Had to ask the waiter to clear the table of the dirty dishes. Asked for sweet tea , he brought unsweetened tea - his response since they all set together by each other I thought they all were sweet. Ordered the shrimp ave grits - he told me that the shrimp were fried and so was the okra - shrimp were grilled and okra was like in a shrimp creole sauce. Grits had no taste whatsoever. WAiter never came by yo refill drinks, waiter stood at the table while my husband signed the check. Horrible service. Will not return.
I am very disappointed with the experiences I had at thid restaurant. The first night, they messed up my order. Once I got up to the room to eat, I realized that I paid $25.00 for 1 small piece of catfish, 4 shrimp a few oysters and a half of container of fries. I must admit the Cajun Carbonara Pasta was really good. The next night, my family and I had reservations at the restaurant (we were in town for a family reunion). When I got down, I was advised there was a $7 cover charge per person. When I made the reservation, it was not indicated on the confirmation or during the process. When I asked to speak with a manager, she was so unprofessional, I didn’t even wast my time with a debate. My family and I ended up going to another establishment and had a wonderful time. We were treated with respect and the customer service was great. I can’t say the same about BB King’s. What a waste and a total let down. If I could give it a zero, I would.
We had our reception there when we got married .. Love coming here .. The music is great and the people are awesome.. Recommend for anyone who comes to Montgomery to stop there ..Food is to die for
Nice clean atmosphere and great quality of food and service!
this was my first time attending and my fiance' and I LOVED it. I have recommend that my girlfriends have a "Girls Nite Out" there as well. THANK YOU and Kuntry Funk was GREAT!
First visit really enjoyed the entertainment. The food was good.
Our server was horrible. It took 30 minutes after ordering to get our 1st drink, and we had to ask another server who got them for us. Then our server hurried us to order and then hurried us to close our check. The food was great, the music was great, and every other member of the staff was very helpful. We kept having to go to the bar for more drinks. Having been to the Beale St location, this was disappointing
The absolutely worse dining experience since moving to Alabama. From the time walking into the establishment to leaving thru the same door or attempt to leave thru the door. First hostess was confused about the reservation and left station to go in the back kitchen area. We then were seated and greeted within a couple minutes, here is where it went downhill. We ordered alcohol drinks. The establishment may have had 4 tables that had customers sitting at tables. Our waitress took the drink order and left. She passed our table several times over the next 20 minutes and once in passing said our drinks are coming. Finally after waiting 20 minutes she came to take our food order. We asked about our drinks and she said she would check on it. At the 30 minute mark I flagged down the manager and told her we were still waiting on our drinks. She immediately went to the bar and returned with our drinks. Our food came shortly after. The food was good. The waitress was in getting our check to us, but was slow collecting our card. Customers sitting next to our table was very upset on how long it was taking for the same waitress to collect their card. So the last encounter at this establishment was leaving thru the entrance. Just as we reached the very outside of the entrance were stopped in our tracks and ordered to turnaround and exit thru the gift shop back door. We were physically outside of the doors when this happened. They had set up a podium and made us turnaround to walk back thru the restaurant and go thru a door that dumps you into the gift shop and then exit thru the gift shop front door. I was disgusted at this point and just wanted to leave the premises as fast as I can. I will never recommend this restaurant to anyone and may go out of my way to tell people in advance to never go to this place. That is a shame for the Windcreek Casino to be in business with this restaurant.
Some of the food was ok. Shrimp platter wasn’t good. Chicken and waffles was good. Shrimp and grits was ok. Michael McDonald was supposed to perform. No performance ever took place. Reservation wasn’t needed. The restaurant was basically empty. Service was ok. Not sure I’d go back.
Reservations didn’t matter?? No onion rings!! Wings were ok. Live music was soulful, nice vibe! The wait for our food was not so good, but the servers were great!
$7 dollar cover charge that was not mentioned when reservations were made very poor slow service appetizers came out after whole meal was finished ordered 2 drinks from the bar that I never received just poor poor service with a manger who could care less
Made a reservation for 10:30 pm and was told upon arrival that the kitchen closes for the night at 10:45 pm although it shows the restaurant doesn't close until midnight daily. For this reason, we had to make a to-go order and then wait 20-30 minutes for the food. Food was delicious just wish we could've experienced the restaurant.
While the entertainment was amazing...we waited 2 hours for our food, we didn't receive refills, and the waiter said they were out of ribs while we watched plates of ribs come out after placing our order. Being a server in the past, I wouldn't have ANY complaints if the restaurant was packed, but it wasn't. My party was very disappointed as this was a birthday celebration for my Aunt. With that being said, "Labor of Love" did a wonderful job on the entertainment.
Great place for date night or Ladies Night Out. Great location and free valet parking.
The food that we recieved was terrible..gumbo not on point..my cousin ordered fried oysters they were cold..I wanted to bring my family to a nice establishment his mom had just passed sat they buried her his birthday was that day he is currently in Afghanistan...I wanted to do something nice for him..he didnt like it at all please do better with your service and food..get it together..you establishment should be packed everyday not just for events.
It took a few requests to get our reservation checked in with Open Table; the hostess seemed confused about how to do it, and the waiter kept 'forgetting' to do it. The live entertainment ended about 5 minutes after we arrived, which was disappointing.
Glad our table was on the outside patio. Inside the music was way way to loud with too much bass.
It's was our 30th Wedding Anniversary and we at 4 time at B.B. King. It was great!
Food mediocre, at best. Food orders were incorrect, some food arrived cold. Fried seafood was hard and overfried. On the plus side, our server was great and worked very hard for our large group.
It was good except the drink being spilled on our table
The place is great, but we had a reservation and still had to wait in line. Host was telling people they could sit wherever if they found a seat. The server had too many tables but did well to meet our expectations. It could be better, but was good enough overall.
Should get rid of amateur night. Worse than bad karaoke. We were only there for one night. May have been better other nights.
Whether I would recommend depends a great deal upon the friend. I would definitely recommend it to younger friends; not so certain about elders. The music and the people at the table closest to ours were very loud. No Blues numbers were played while we were there (about 2 hours). I was disappointed because of the music genre and because it was loud, but the younger people in my party seemed to enjoy the music. All except one of us enjoyed the food.
This was my first time at BB King and I can say my husband and I really enjoyed ourselves.
