BAIA

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1. V

   Vish

   Hawaii

   1 review

   1.0

   1 review

   Dined 1 day ago

   overall1food2service1ambience3

   The food was cold and dry. Server did not acknowledge the problem with drink. Taste was good, ambiance was nice but the food and drinks were not great for the price you are paying.

   Report
2. PR

   PamelaR

   1 review

   4.0

   1 review

   Dined 1 day ago

   overall4food3service4ambience4

   To no fault of the restaurant, we showed up for an early dinner at 5:15 on July 4th. We were seated at a lovely booth upstairs (and it's really a nice space). About 10 minutes later, a random, yet organized, group (with a van) of whom I can only describe as drunk and very scary came through the downstairs entry way and began screaming profanities at a level I have never experienced. Even my friends that live locally were alarmed (especially after the day's violence in Chicago) and they started telling me to get under the table... Anyway, about 5 mins later the "hooligans" were pushed out and we remained speechless at our table. Bless the sweet wait staff who pretended nothing happened, but my one friends was standing up immediately and asking questions. They continued to serve us (with no comps) and though I ate, I tasted nothing... I could not get out of there fast enough. Bottom line, I have no honest review of this restaurant...

   BAIAResponded todayHi Pamela.... We are so sorry about the interruption, that was definitely a first for us! We hope to see you again soon. Forest

   Report
3. T

   Tiffanyxm

   San Francisco

   48 reviews

   vip
   3.0

   48 reviews

   Dined 2 days ago

   overall3food3service5ambience3

   BAIA is the first Vegan restaurant we have tried. We loved the idea of plant based menu but overall, the experience was not meeting our expectation. The service was very good. The food came fast. We had Garlic knots. It was ok. I do not know if it was overbaked. The bread crust was so tough to cut but I like the marinara source. Arancini was good. Mysticanza salad needed more flavor of salad dressing. Ravioli was excellent flavor. We love it! It was a small portion but we think it was enough for one person. Risotto funghi was ok but I did like mushrooms in it. One big mistake we made was we ordered dessert called Fragola which was strawberries, kinako shortbread. It was totally disappointment. The big shortbread was so hard. The spoon cannot make dent out of it. You need knife to cut through. We had to ask for knife after tried to eat it. Do not recommend. By the way, some people mentioned the ambience was good but this is not the case for us. We was sit the first floor by the window and you would not escape the view of mental illness people on the street. At some point, my husband was worried the person would break the window. This is nothing restaurant can do but I would ask to sit upstairs if you go.

   BAIAResponded 1 day agoHello, Thank you so much for the review! We use guests feedback to improve service and food, we are always improving the menu and overall experience. Please reach out to me directly the next time you plan on dining with us and I will make sure that you are well taken care of. Thanks again Forest

   Report
4. B

   Bhaze

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   I got the lasagna and it was amazing! The flavor was perfect, the ricotta was made with macadamia nut, which I had only had cashew as a nut cheese before-I loved everything about it. I had espresso with the ganache torta for dessert to end a tasteful evening.

   Report
5. C

   Cheers

   San Francisco

   4 reviews

   vip
   2.0

   4 reviews

   Dined 3 days ago

   overall2food2service2ambience3

   I wanted to like this restaurant. But most is the food was disappointing. Grilled asparagus appetizer was served cold and had been pickled. The 4 of us were left with a strong vinegar taste after each bite, so we didn’t finish it. Margherita pizza was okay. Mafaldine was waterlogged and tasteless. Lasagna - Dense, tasteless and we should have been warned that the portion could feed 2 or 3 adults. Ravioli. Could have been the best dish of the night, but a strong vinegar aftertaste was off putting. Milanese was so so. Texture similar to falafel, but less flavorful. The side of spaghetti it come with was strangely tasteless. Place was busy. So many better dining options nearby. The 4 of us will not be coming back to Baia.

   BAIAResponded 1 day agoHello, Thank you so much for the feedback, it would appear we missed the mark on this one. I would love for you to give us another shot, if that's possible please reach out to me directly and I will make sure that you are well taken care of. I'll send my email in a private message. Thanks again, Forest

   Report
6. EM

   ErinM

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   overall3food1service2ambience3

   The stone fruit salad at $16 is one small cut up plum with barely some greens thrown around it. The quality of food has really decreased as the popularity of the restaurant has surged.

   BAIAResponded 1 day agoHello, Thank you so much for the feedback. The stone fruit salad is one of the new menu items, so reviews like this help us perfect it. Thanks again! Forest

   Report
7. L

   Lglj

   San Francisco

   6 reviews

   vip
   2.0

   6 reviews

   Dined 4 days ago

   overall2food2service4ambience4

   What was lacking in quality was made up in quantity. It was so uninteresting and so uninspiring. If I want vegan, I'm sticking to Millenium (now in Oakland).

   BAIAResponded 1 day agoHi, Thank you for the feedback, we are always improving. If you are willing to give us another shot, please reach out directly and I will make sure you are well taken care of. Thank you Forest

   Report
8. MA

   MarkAnthony

   San Francisco

   9 reviews

   vip
   5.0

   9 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   Delicious elevated Italian comfort food! Attentive service. And Plant Based so you can bring your meat eating friends.

   Report
9. s

   sfo123

   San Francisco

   64 reviews

   vip
   1.0

   64 reviews

   Dined 5 days ago

   overall1food1service1ambience2

   Very slow service. Ordered a pizza artichoke, spinach,kale, and potato. I only saw potato on the pizza. They told me the artichoke was ground into the sauce and they forgot the spinach and kale. To their credit they compted the dish.

   BAIAResponded 1 day agoHello! Thank you for the feedback and I am sorry that we fell a bit short this time. I will check with the chef on this, we are always striving to do better. Thanks again, Forest

   Report
10. BF

    BarbaraF

    San Francisco

    149 reviews

    vip
    4.0

    149 reviews

    Dined 6 days ago

    overall4food4service5ambience3

    Food is excellent....even for people like us who are not vegan or vegetarian. And you can't beat the location if you're headed for the symphony, the opera or the ballet!

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11. c

    celestea

    San Francisco

    1 review

    3.0

    1 review

    Dined 6 days ago

    overall3food4service2ambience3

    Servers were slow in responding to needs of extra plates and checking on us Had window open and was very drafty. Ask for it to be closed and took 15 minutes to do so. Later it was opened again and too cold to stay

    BAIAResponded 1 day agoHello, Thank you for the feedback and sorry about that! We are always looking for ways to improve, I hope you will give us another shot sometime soon. Forest

    Report
12. B

    Baboo

    San Francisco

    1 review

    1.0

    1 review

    Dined 6 days ago

    overall1food2service1ambience4

    We arrived in plenty of time to dine and get to the Orpheum Theatre. After taking our drink order, the waiter disappeared. We had to send others hunting for him o we could place food order. We were now nervous about the time. Cesare salad was wilted, had tons of soggy croutons and was drenched in garlic. Lasagna was not heated through and had to be sent back to kitchen. We spoke to the manager and thought he would at least comp a dessert for all the problems. The desert shortbread was like a hockey puck and we were charged for it! We paid and raced unhappily to the theatre.

    Report
13. JN

    JamesN

    Miami

    4 reviews

    4.0

    4 reviews

    Dined 6 days ago

    overall4food5service5ambience5

    A wonderful experience! My only critique concerns the bright spot lights on the central chandelier which were shining brightly in my face at our table on the second floor. If those were adjusted, everything would be perfect!! Thanks.

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14. N

    Netta

    San Francisco

    22 reviews

    vip
    1.0

    22 reviews

    Dined 7 days ago

    overall1food1service2ambience1

    Dreadful and tasteless food. Filthy dessert menu. Would not return.

    Report
15. D

    Dora

    San Francisco

    51 reviews

    vip
    5.0

    51 reviews

    Dined on June 26, 2022

    overall5food5service5ambience5

    Ceasear salad was just right and our pasta dishes very tasty. Excellent cocktails too!

    Report
16. KR

    KathyanneR

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on June 25, 2022

    overall5food5service5ambience5

    The only area which needed attention was the restroom. Everything else was perfect! Food, service, ambiance and experience were all perfect.

    Report
17. DN

    DavidN

    1 review

    2.0

    1 review

    Dined on June 24, 2022

    overall2food4service1ambience2

    I'm 69 years old and this was one of the worst service experiences in a restaurant I've ever had. My wife agrees so it's not just me. The waitress walked by our table seven times (we counted) and totally ignored us each time. Nothing. We had to ask a buss boy just to have water poured. The waitress screwed up the wine order and brought the wrong glass of wine to my wife (well into the dinner already). OMG. I should have tipped much less than I finally did. She was not rude, just incompetent and bewildered.

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18. m

    mermaida

    San Francisco

    30 reviews

    5.0

    30 reviews

    Dined on June 24, 2022

    overall5food5service4ambience4

    huge pasta portions, excellent sauces, and amazing vegan cannoli

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19. OT

    OpenTable Diner

    Las Vegas

    6 reviews

    5.0

    6 reviews

    Dined on June 24, 2022

    overall5food5service5ambience5

    Wonderful experience. Had a reservation and was seated right away. Our server was attentive and helpful with the menu. The food & drinks were fantastic! A great way to begin our night at the Opera. Will be visiting again.

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20. KM

    KimberlyMHM

    San Francisco

    28 reviews

    vip
    5.0

    28 reviews

    Dined on June 22, 2022

    overall5food5service5ambience5

    Delicious food... thank you.

    Report
21. BT

    BubblyTofu

    1 review

    5.0

    1 review

    Dined on June 21, 2022

    overall5food5service4ambience5

    The atmosphere was beautiful! It was cozy and dark. The waiters/waitresses were doing good. We weren’t check on but maybe twice. Me and my friend had to ask 3 times for service from another waiter where then he had to transfer our requests to our main server. Overall the servers were super nice and seemed to enjoy their work environment. The food was DELICIOUS! Me and my friend split a HUGE pizza and a salad and we both paid $20 a piece. The price was very reasonable for the amount of food you get. We even had leftovers. The presentation of the food was beautiful as well and I highly recommend eating here!

    Report
22. C

    Conor

    1 review

    5.0

    1 review

    Dined on June 20, 2022

    overall5food5service5ambience5

    Great food, good portion sizes. The lasagna was great!

    Report
23. OT

    OpenTable Diner

    San Francisco

    1 review

    3.0

    1 review

    Dined on June 19, 2022

    overall3food3service1ambience2

    Food was ok, but the service was really bad… first time… won’t come back for sure

    Report
24. S

    Stepmark51

    San Francisco

    1 review

    4.0

    1 review

    Dined on June 19, 2022

    overall4food4service5ambience5

    The receptionist was kind enough to let me in without changing my reservation time and the number of patron in the party. she quickly found me a table and was very accommodating.The waiter was very punctual and efficient at peak hour. The food is average at best: the tortellini dish only has five or six tortellini and the mozzarella stick is good but not spectacular.

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25. CC

    CathleenC

    Central Coast

    1 review

    2.0

    1 review

    Dined on June 19, 2022

    overall2food1service4ambience5

    Very disappointed in the food. Just awful. It was my birthday and the bill was close to $200 for my husband and I. Milanese was tasteless and had no capers despite menu saying it was lemony with capers. So very disappointed.

    Report
26. OT

    OpenTable Diner

    San Francisco

    23 reviews

    vip
    4.0

    23 reviews

    Dined on June 19, 2022

    overall4food4service5ambience4

    Food was very good. We were in a bit of hurry and our server tuned in immediately and was very helpful and proactive. Next time we’ll make it more leisurely. Thank you.

    Report
27. R

    Rick

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on June 18, 2022

    overall5food5service5ambience5

    Delicious authentic Italian food at reasonable cost

    Report
28. M

    Mahana

    San Francisco

    39 reviews

    vip
    2.0

    39 reviews

    Dined on June 18, 2022

    overall2food1service1ambience4

    BAIA is a work in progress but seems to moving in the wrong direction since we first ate there. It is located in a beautiful space occupied for many years by Jardiniere. Unfortunately the lighting is so intense as to require sunglasses. Tables on the mezzanine level are oddly spaced to so much so that you feel you are joining the party above (or below) you. Salads arrived before the appetizers and the pasta accompanying the only meat dish seemed to be a tortellini from Costco.

    BAIAResponded todayHello, Thank you for the feedback! I am sorry that we seemed to miss the mark here, The next time you plan on dining with us please reach out directly and I will make sure that you are taken care of. Forest

    Report
29. TK

    Travel3Kids

    London

    8 reviews

    4.0

    8 reviews

    Dined on June 17, 2022

    overall4food4service5ambience5

    Atmosphere and service were excellent. Drink menu is varied and fun with lots of options. The menu had lots of options from salads, to pasta to pizza. Our appetizer and desert were very good but we were a little disappointed in the Milanese entree. Still overall a very good experience and we hope to return to try other options.

    Report
30. C

    Clbmission

    San Francisco

    9 reviews

    vip
    3.0

    9 reviews

    Dined on June 17, 2022

    overall3food5service2ambience4

    The cuisine at this restaurant is the best vegan cuisine I have had anywhere. The appetizers and the entrees were flavorful. The only drawback was the quality of service. Our waiter was okay but the bus person was in great need of training. The entrees were brought to us before they cleaned the table and we had to assist in clearing the plates out, It was kind of dumb. Hopefully their service will improve.

    Report
31. SB

    SarangB

    San Francisco

    11 reviews

    3.0

    11 reviews

    Dined on June 17, 2022

    overall3food3service5ambience5

    Service was good. Beet cocktail was delicious. Food was ok. Portions were decently sized but flavor wasn’t out of this world for the price point. Overall I appreciate that the restaurant exists but think it’s expensive and not incredibly delicious. (I’m a vegetarian).

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32. JB

    JamieB

    San Francisco

    171 reviews

    vip
    3.0

    171 reviews

    Dined on June 15, 2022

    overall3food3service3ambience3

    Great location for pre-show. Weird menu and slightly offhand service. this is unfortunate since it is a good location.

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33. PZ

    PayalZ

    Los Angeles

    2 reviews

    3.0

    2 reviews

    Dined on June 15, 2022

    overall3food3service2ambience4

    The waiter didn’t pay much attention to our table. Long wait just to order food. Very slow service

    Report
34. C

    Coolloon

    Minneapolis

    29 reviews

    5.0

    29 reviews

    Dined on June 15, 2022

    overall5food5service5ambience4

    First time. Ordered multiple appetizers and split a lasagna ente between 2 people. Ate nearly everything. Absolutely delicious and visually appealing. This from a carnivorous foodie!

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35. OT

    OpenTable Diner

    San Francisco

    2 reviews

    4.0

    2 reviews

    Dined on June 13, 2022

    overall4food4service3ambience5

    Great ambiance. Food was tasty but not healthy at all. I found that it was not a veggie forward experience, relying instead on pasta, bread, and sauces. Lots of opportunities for improved service. For example, the waiter never checked in on us, and when things came there was nowhere to put them because the table hadn’t been cleared. Also, service was slow. We were there for two hours.

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36. DL

    DennisL

    San Francisco

    11 reviews

    vip
    2.0

    11 reviews

    Dined on June 12, 2022

    overall2food3service1ambience3

    This was my second time here in recent weeks. The first visit was underwhelming but felt compelled to give it another chance as I so enjoyed the restaurant when it was Jardinee. Well, this second visit was very disappointing. Despite the reservation it took 10 mins to get seated and then it was a good 10 mins before anyone else approached the table. The service was incredibly slow, the menu was out of some items even though we were there at 12:30pm! I will not be in a hurry to return anytime soon.

    Report
37. S

    Sannizay

    San Francisco

    17 reviews

    vip
    4.0

    17 reviews

    Dined on June 12, 2022

    overall4food4service5ambience4

    Wonderful service, tasty food before our symphony concert. We will be back

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38. OT

    OpenTable Diner

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on June 12, 2022

    overall5food5service5ambience5

    This was my first experience, after hearing about it from a friend. Absolutely delicious! So good that it will be our go-to place, whenever we are in the area. Close to BART and still offers outside dining. I am not vegan, but would most likely choose this for everyone! Pastas and pizzas are offered gluten-free, which is nice for my GF friends.

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39. JN

    JillN

    Los Angeles

    64 reviews

    5.0

    64 reviews

    Dined on June 12, 2022

    overall5food5service5ambience5

    We enjoyed dinner and got to the SF Jazz only time

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40. MR

    MarkR

    San Francisco

    5 reviews

    vip
    5.0

    5 reviews

    Dined on June 12, 2022

    overall5food4service5ambience5

    I didn't realize it was non-dairy and vegetarian, but what we ordered was good.

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