Food was just average. Nothing special or memorable.
Love the food here. Had a little problem with the promptness of the waiter, but was well satisfied at the end of the meal.
Service great. Quick. Food came quick too. Tables too close together, though. My chair leg and person at next table got crossed. Food decent (fish special) but nothing of note and overpriced
As usual the food and service was great. Great pasta dishes and on a cold evening a seat near the fireplace makes the evening more wonderful!
Enjoyable dining experience
This has been the second time of late that at this restaurant service has been subpar. About a month ago we experienced terrible service with attitude. This time I really cannot blame the wait staff which were really slammed and I guess this also impacted the kitchen. Very long waits for both courses. However this is becoming common place even in upscale restaurants like Azzurro and of the last 6 times we have eaten out at least 3 had this issue. I am suspicious this is the result of under staffing especially with respect to wait staff. The food as usual was excellent and we will go back for sure - but if you go do not expect a quick or well paced meal - and maybe that is the new norm. Also do not expect to have a conversation at Azzurro - noise level has been an issue at this location ever since it was the Butlery and regulars know and expect that.
I have dined at Azzurro a number of times and have never been disappointed. Every friend or coworker who has joined me has always been impressed. The food is delicious and service is outstanding (ask for Jarrod).
Great local place in the west end....only downside to the night was that it was evidently prom night which meant majority of tables were large groups of teenagers which diminished the normal peaceful ambience....staff handled well and food was great as always
Dined during a high school homecoming gathering of Collegiate students. The boy's attire certainly added to the atmosphere! Dinner was great and the service was outstanding. Rubin, as usual, was front and center.
The food was bland. That’s really the heart of it. Not bad but not particularly good. I wouldn’t go back.
I love Azzurro! Food and staff are great! I've never had a bad meal here and it's always got a friendly ambiance.
We had a very enjoyable lunch. Thanks for helping us to create nice memories for the birthday celebration. The food was delicious.
Azzurro is our go-to spot when someone comes in from out of town. We love the quality of the service, the high caliber of the food, and the elegant, yet relaxed setting. The other night Mary served us beautifully and was so patient with us ~ especially with my Dad who is hard of hearing. The staff go above and beyond and oftentimes anticipate your needs. Very classy place with yummy food.
Service and the food outstanding as always. Tortellini Azzuro was excellent!
Due to the fact I have been going to Azzurros for many years, I am fortunate to know many of the staff and that makes the dining experience most enjoyable. My wife and I had a very nice evening.
Service was great. We had no complaints there. The food however was greatly lacking. I ordered chicken risotto, which was a special. The chicken was overcooked and the dish had a fishy taste overall. My husband ordered another special which was rockfish, salmon and another fish that I cannot remember. The rockfish was gray in color and did not taste good. The salmon was tasty. I expect the house special to be above expectations. There was absolutely nothing outstanding about any of our dishes.
Sad and disappointed
Very broad food menu with a lot of options. Food and service was incredible. Would highly recommend and will be going back to try more entrees.
Our first visit was not what we expected for what we paid for our meal. The soup appetizer was potato & leek and it was cold - got the veal and the lobster stuffed ravioli and both were cold - potatoes with the veal was cold and the broccoli was hard. Ravioli was cold as well. Now, the DESERT was OUTSTANDING. The service was wonderful and the ambiance was beautiful - for those 2 reasons I would recommend this restaurant to a friend but for the food no. We will try one more time coming there to eat - maybe we were just there on an off nite.
Lunch was awesome! I met a great friend that I hadn’t seen in over a year he was friendly, professional, patient ;-) as we talked for a while before ordering, will be back!!!
I have been an occasional patron of Azzurro for many years. The atmosphere is delightful but on this occasion the food was disappointing. We both had the specials of the day and while good, they were not of the outstanding quality that the restaurant and the price would have suggested. They were out of the wine we ordered as well. The service was outstanding however.
The salmon was the best ever! My guests and I loved eating outside!
Was there for lunch and we are never disappointed! Always a perfect place for an elegant lunch or dinner.
Last several times we have been in they have been out of major menu items and favorites such as lasagna. Walk-in cooler failure. Risotto half cooked even after sending back once. Clearly someone is not minding the store. Sad because this used to be well-managed but has been going down gradually and has just about hit rock bottom!
Surprised that some good wait staff is still around because it must be very embarrassing for them to face the customers.
Good food & nice ambiance. Server was attentive but it did seem to take a little for my cocktail arrive after ordering. It wasn't too busy of a night so perhaps that's why I was pleasantly surprised to find the noise level not nearly as loud as other reviews mentioned. Overall - it was a pleasant experience.
Consistently good food and wonderful service. One of my favorite restaurants!
Service was slow. Temperature was too warm. Food was very good
Good food and service, nice wine selection, good portions for the price of the meals.
My tortellini- a favorite was disappointing. Peas were hard and dry and the overall dish wasn’t as flavorful- missing a pinch of nutmeg? My friend LOVED the veal with cognac cream sauce. I had a taste- fabulous! I’ll be back.
No food and service were excellent. There was not a dish we ordered we didn’t enjoy. It will definitely be back soon.
We really enjoy sitting on the patio and it was much quieter there than it is inside. We shared a salad and the waiter had the kitchen split it for us, which was nice. Our entrees were all delivered correctly. Our leftovers were delivered wrong, so that we got our friend’s very expensive lobster pasta special and his wive’s chicken, and they got ours, which was frustrating. We were also given the wrong checks, and both wer upside down! The dinner was good, but not as good as usual. We’ll still try it again, since it is a favorite of ours.
As always, a most pleasant dining experience. Look forward to returning.
I would go here only for a salad and drinks. pasta was gummy and overcooked ...The fish was not fresh
and had a funny color. Great room, help was ok but Chef needs to buy an Italian cookbook.
2nd time on the patio that no server acknowledged our existence for more than 15min in a not busy environment...same excuse ‘I’m sorry I didn’t realize that you were my table...’ #hospitality? ... vibe likely comes from management
Great food. Noise level is always too loud. Can not hear the person across from you
I had the beet and mixed green salad with no dressing as I do not like sweet dressings, which accompanied this salad. The salad was very good. I enjoyed sitting outdoors. I prefer northern Italian cuisine and find the offering at Azzurro American Italian, with a southern Italian leaning. I do like the Caesar salad with salmon.
Food was good. Abundant pasta. Our waiter was not attentive and had to be waived at to get service.
Service very slow. Very noisy. Hhhhhhhbbbbbhhhhhbbb
Hi, Damien. This is Ruben from Azzurro's. I am sorry to hear about the slow service during your visit. If you wouldn't mind, I'd like to gather more information in order for us to correct this issue. Please feel free to email me at RN24398@gmail Thank you!
We all really enjoyed our dinner. Pasta
I LOVE Azzurro! The food is superb and the ambiance is relaxing. The waitstaff is attentive. Need I say more?
The best Italian in Richmond!