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Been to Autograph many times. Usually excellent, however, went to dinner there Saturday evening and not good, Actually, not good at all. Food was mediocre at best, and way, way overpriced. I am in the process of telling my friends how disappointing Autograph was.
Every year I celebrate my husband's birthday with his twin brother and wife. We always try to pick a new place. This year it was my turn to decide. I heard great things about Autograph on WMMR and they certainly did not disappoint. Not only did they seat us in the room I requested but there was a note waiting for the birthday boys on the table...wishing them a very Happy Birthday! That was the first time I ever saw that happen. They went the extra mile to write a handwritten note. Very sweet!
The meal was delicious...had the wedge with the most incredible bacon and the veal Milanese. Yum!
Ended the dinner with the BEST ice cream sundae.
Will definitely go back again!
Second visit to Autograph Brasserie (after trying it for the first time last month). Both visits were great. I love the atmosphere and the comfortable seating options. it's a great place for a dinner when you want it to feel special but not "over the top". I do wish that there were just a few more vegetarian-friendly options, however, as it would be nice to feel a bit more accommodated in that regard - two in our family are meat-eaters, two are not. That said, I am sure I will be back, as the overall experience has been exactly what I like (good wines, professional service and great dessert!) in a nice dinner out.
Every meal here is wonderful. I love the menu and the service is impeccable.
Great menu selection. Good parking. Great atmosphere!
Much too loud! Will not come back for business again!
Service couldn’t have been better. Food was ok.
Service was excellent and the food was very good. Decent wine selection and the booth we sat in gave us good privacy/protection from bar noise. The atmosphere is hip and decorations are certainly unique, consisting of autographed photos of famous people.
Excellent food and excellent service!
This was the perfect first date. The ambiance was extremely classy. Upon entering you are greeted by staff who were friendly but seemed a bit rushed and frazzled. The interior decor was stunning. The electric blue velvet chairs were so eye catching and fabulous to the touch. I was extremely pleased and pleasantly surprised. Rebecca was amazing and very friendly. She welcomed us and was very informative about our choices whether or not we craved sweet or savory; she was speaking my language. I ordered the Belgium waffle with truffle fries and he had the strawberry cheesecake french toast with eggs and the chicken apple sausage. I don't drink, but i indulged in a delicious mimosa which surprisingly didn't have an effect on me whatsoever. Will be back again for a girls day out with my Queens.
We had a reservation but had to wait 30 minutes to be seated. We have been there several times before and the food was great but for some reason the food was not good this time.
25 minutes of delay on our reservation to get a table near the door it was freezing
The food was cold and our service was fair. Not as great as the last time we were there. Disappointing.
Seemed like they were understaffed. Our server practically ignored us and most patrons around us. Food was good but cold. It took forever for any food or drinks to come to our table. Each time we asked for something, it took forever. Suffice it to say, we won’t be going back.
Based on some of the other reviews posted around the same time that we dined, it looks like perhaps Autograph was understaffed or had another unexpected issue that caused multiple people to report on delayed seating / service / cold food, etc (we experienced the same & posted a lukewarm - no pun intended - review). Since then, a manager has reached out to me via OpenTable to ask for more feedback and to apologize for the atypical experience.
I really appreciated how Autograph responded / handled my feedback - it showed they truly valued the feedback given in this forum. Because of this, I will look forward to trying them again for a weekend dinner / better paced experience.
Excellent Food, service was a bit slow - but it was a Saturday night at 6ish and the place was packed.
Felt very rushed by wait staff. Food was ok, but not great for the price. Have been 2x for Brunch and much better servcie and food.
Delicious lunch ( 5 times), pleasant and efficient waitstaff, and alert host and hostess. Love the booths.
This is one of favorites! The food and service are excellent without being pretentious. We love how patrons feel comfortable wearing nice jeans or getting a little fancier with their attire.
Services was delightful and everyone was happy!
Fabulous birthday lunch made even more special by our excellent server, Scott!
We were all impressed with the beautiful dining room, attentive service and the presentation of the delicious food. We also appreciated the variety of choices on the menu.
Always have a great meal here. Brunch and happy hour is exceptionally good!
Great restaurant that prompted a return visit. Great flavors and presentations. Nice drink selections. If I had one complaint, the food could be warmer. Servers are spot on due to constant management engagement. Great place!
Server was very attentive, everyone was very nice. The food was amazing and quick to come to the table.
Wonderful time here! All the food was delicious, enjoyed our waitress Stephanie, she had some great menu suggestions
NEAT AND UNIQUE ECLECTIC DECOR. FOOD WAS VERY GOOD, EXCELLENT SERVERIVE FROM OUR WAITER AND ATTENTIVE MANAGEMENT STAFF. LOVE THE BAR WITH ALL THE MUSICAL INSTRUMENTS.
Wonderful cuisine, attentive service, great atmosphere
Autograph is one of mg favorite lunch spots on the Main Ljne because of Brent! He makes every meal so very special and he is attuned to every detail. Brent is a great conversationalist and always two steps ahead. An absolutely wonderful lunch was had by all!
Omg! What a great place that I just discovered!!! Very cosy and state of art interior design and caring staff. I had short rib toast together with butternut squash soup and salad. All of them were simply amazing. The place is pricy but good quality never comes without a price. One of my favs so far in PA! Cannot help mention that, i was asking for combo lunch menu, which is 19usd in their menu. In the check, i was charged 22usd without any explanations. And i didnt have any extras!
My friend and I had a wonderful brunch experience, great food and service with fun mamosas. Beautiful atmosphere.
Great food, great ambiance! Can't wait to go back with my friends super soon!
A great place for dinner. Will definitely be back.
I am generally a big fan of Autograph, but we were a little disappointed with our experience last Saturday. First, the good points -- the butternut squash soup and tuna tartar appetizers were excellent. But the meat for the short rib entrée was both a little skimpy and tasted more like pot roast than short rib. Additionally, my wife has a gluten allergy and the waitress offered to substitute asparagus for potato on the side, but when the check arrived, there was a $2.00 charge for the substitution which had not been disclosed in advance.
Great meal at Autograph! Jailhouse salmon delicious!! Great service and fun dining experience. Ask for booth in quiet cozy spot near front desk! Private little booths made conversation easier to hear 4th time there and each time was great!
It took over 15 mins to get seated from our reservation time. The hostess stand was a complete mess and people were everywhere waiting to be seated. Both our appetizers and entrees took forever to come out. The service was very lacking. The waitress rarely ever came to our table and was not attentive in the least. I was also served my entree with no silverware, they started clearing plates before others were done eating and never came by to refill waters.
Would not go back. Very underwhelming.
Menu selection needs to be increased
A nice place for a somewhat more expensive dinner. Great food and lots of pics to amuse yourself with.
My family and I went for my birthday. Immediately our server looked annoyed when she realized that we had kids with us. The children were behaviors the whole time we were there and were not screaming or acting up so there shouldn’t have been a reason for her to be annoyed. The food was great and the overall restaurant was lovely! However, we brought cupcakes to celebrate with. Immediately when we walked in the door the server took them from us without saying a word, then when it was time for our check we were charged a fee for the cupcakes. We brought it up to the manager and she said “well I’m sorry you feel that way” and then walked away. Luckily she did take the fee off our check but she did not seem happy at all. If we had known there was a fee initially we would have brought the cupcakes back outside and ate them after we were done. Overall, good food but poor customer service.