Austin's Grill

4.4
146 Reviews
$30 and under
Steakhouse
At Austin's, we've been cooking the old fashioned way since 1994. We start with the freshest ingredients we can find, delivered to our kitchen each day of the week. We make everything on our menu from scratch, every day. We grill over hardwood, not gas, the way that it was a long time ago. It may not be the fastest or least expensive way to do business, but for us, it is the only way. We want each meal you enjoy with us to be a memorable and delicious one; so we work hard preparing each dish to order, smoking ribs and brisket, filleting fresh fish, hand cutting steaks, preparing homemade soups daily and baking our fresh breads and desserts. Its a difference you can taste and one we hope you will keep coming back for. At Austin's, everything we do, we do because our customers deserve it. We will always insist on a level of service and quality that helps us deserve you.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
What 146 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.4
service
4.2
ambience
4.1
value
Noise · Moderate
93% of people would recommend it to a friend
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OT
OpenTable Diner
Pittsburgh
1 review
Dined 3 days ago
Overall4food5service4ambience4

Fathers day

LG
LuciG
Cleveland
3 reviews
Dined 3 days ago
Overall5food5service5ambience4

Waiter was very nice, gave us privacy but was attentive. It’s a little pricey but it was Father’s Day so it was a special treat.

OT
OpenTable Diner
Cleveland
1 review
Dined 3 days ago
Overall5food5service5ambience5

Great visit for Fathers Day! Every Visit is a lot of fun and the food is wonderful!!!

OT
OpenTable Diner
Pittsburgh
1 review
Dined 3 days ago
Overall2food3service3ambience3

We went to Austin’s for a night after visiting the wineries in Geneva. While the food was okay, the service fine, nothing was too crazy or amazing. However for just an average dining experience, the prices were astronomical. We don’t feel like the portions were big enough and it wasn’t a fancy restaurant fit for small portions high prices.

R
Roxanne
Cleveland
1 review
Dined 3 days ago
Overall5food5service5ambience5

Food fantastic, service impeccable, have been to Austin’s in Mentor several times and have never been disappointed!

OT
OpenTable Diner
Cleveland
3 reviews
Dined 3 days ago
Overall5food5service5ambience4

We love the food at Austin’s Grill in Mentor!

OT
OpenTable Diner
Cleveland
2 reviews
Dined 3 days ago
Overall4food4service5ambience5

Prices were higher than posted menu on your sight. Your menu says lobster which they did not have. Overall, a good experience.

CR
CaroleR
Cleveland
1 review
Dined on June 11, 2021
Overall5food5service5ambience5

Very pleased with our service and food choices. Our group of four all enjoyed their delicious meals.

OT
OpenTable Diner
New England
2 reviews
Dined on June 5, 2021
Overall5food5service5ambience5

Great service and great food. One of the best steaks I have ever had.

H
Honeybea
Cleveland
3 reviews
Dined on June 5, 2021
Overall5food5service5ambience5

Great location, nice atmosphere, varied food selection

a
ajay
Las Vegas
1 review
Dined on June 4, 2021
Overall4food3service3ambience3

Slow portion was a little small
Change your fry oil more or recycle daily

OT
OpenTable Diner
1 review
Dined on June 4, 2021
Overall5food5service5ambience4

The food is delicious! The staff is wonderful! My new favorite. 😁 The California Salad is a must with giant berries, strawberries, chicken, avocado 🥑 etc...! I’m in love!

JK
JeanneK
1 review
Dined on June 4, 2021
Overall4food5service3ambience4

We were a group of 6. We all enjoyed our meals - 2 got the Prime Rib, one ordered a rib eye, one had a grouper sandwich, one had tenderloin tips I think and I had the prime rib dip. All of the food was good- prime rib and steaks done as requested. My only complaint was that the service was a little slow. They were all friendly, but we had to wait for drinks a couple times.

CB
ChristinaB
1 review
Dined on June 3, 2021
Overall2food1service3ambience3

Did not love it. We went for our 10th anniversary, and we were hoping to enjoy the experience. It was our first time out to a restaurant since quarantine. The brisket tasted awful, like it had been left over for a few days. The chips with the spinach dip were soggy when fried. My husband's drink was overly strong and he couldn't drink it. Just a disappointment.

OT
OpenTable Diner
Cleveland
1 review
Dined on May 29, 2021
Overall5food5service5ambience5

We were in a booth, separated by plexiglass from another booth. Tables were socially distanced. Our server was very friendly and we did not have a long wait for food. The food was excellent. We will return to this restaurant.

EK
EmilyK
Cleveland
1 review
Dined on May 29, 2021
Overall5food5service5ambience5

Our first visit! Prime rib and steaks were great. Really enjoyed french onion soup - large serving with LOTS of cheese, onions and very flavorful broth! Asparagus was cooked perfectly - obviously fresh and no charring! Server was very good! Would recommend.

JO
JessiO
Cleveland
6 reviews
Dined on May 28, 2021
Overall2food2service1ambience4

Quality of food has gone downhill since they first opened. Food is setting on the line too long and you can tell. Hard, dry lobster Mac and cheese...I ordered a “nice dinner salad” and the lettuce was turning. I see that they are busy and that’s great but if you don’t have enough staff to wait on the customers, then don’t seat that many patrons at one time. This has been a problem the last 3 or 4 times we have gone in. Probably going to be awhile before we go back...it’s just not like it was when it first opened.

LR
LauraR
Cleveland
4 reviews
Dined on May 28, 2021
Overall5food5service5ambience5

Love the food. Always get the seating I request. We go here often. Ordered a meal for mom to go and she said it was one of the best meals she ever had. Veggies were fresh and tasty and tenderloin tips were awesome.

JU
JUDYK
Cleveland
1 review
Dined on May 23, 2021
Overall3food1service4ambience1

Food was too salty and otherwise tasteless. Lobster mac and cheese had fat floating in it. Atmosphere was so noisy that conversation was difficult.

DE
DebbyE
1 review
Dined on May 22, 2021
Overall5food5service5ambience5

This was our first time eating here. The service was fun and great. We were celebrating our anniversary and the food did not disappoint. Our filet’s were done to perfection. Our drinks were yummy. Really everything was perfect. So perfect that we can’t wait to go back

OT
OpenTable Diner
Cleveland
1 review
Dined on May 21, 2021
Overall5food5service5ambience5

Our first time at this location. Very nice. Food was very good and our server was very Attentive and informative. We will be back soon.

DP
vipDP68
Cleveland
55 reviews
Dined on May 15, 2021
Overall4food4service3ambience3

We enjoyed our meal. The server was ok, but we did ask her a question about the size of the onion soup. She was not very specific (it was VERY large), and had we known how big it was, we might have reconsidered our choice. Otherwise, the food was good, and we will return.

EL
EdLovesSteak
Cleveland
1 review
Dined on May 14, 2021
Overall5food5service5ambience5

We had a very nice experience and an outstanding meal. The Austin cut steak was outstanding. I will have another one the next time we go.

MP
MarkP
1 review
Dined on May 14, 2021
Overall5food5service5ambience5

Food is a little on the expensive side, but so worth it

DP
vipDP68
Cleveland
56 reviews
Dined on May 12, 2021
Overall5food5service5ambience4

Nice addition to the Mentor lunch scene. Will return.

JO
vipJessiO
Cleveland
7 reviews
Dined on May 11, 2021
Overall2food2service4ambience5

We go to Austin’s almost every week for dinner, so I want this to be constructive criticism...

We had a party of 7 people for my mother’s 63rd birthday. I have boasted about Austin’s for months now, so I was so excited for my family to eat here. When my mother and my father arrived about 15 minutes early, the hostess would not seat them. She asked if they could sit at the bar and have a drink while they waited. The hostess said there’s no room, so my mother asked again if they could be seated (the restaurant was not busy and she could see our table had already been set up), and they hostess again said “no”, so my parents waited in their car.

When I arrived, the hostess sat me immediately and I texted my mom to let her know where we were seated (I had no idea she had already been in the restaurant and told she couldn’t sit down).

All of the food was good except for the Lobster Mac and Cheese that I ordered. I’ve had it before and it is usually very creamy, fresh, and very yummy! This time it was obvious my food had been reheated. It was not creamy at all and extra hot as if it had been microwaved too long. Again, I don’t want to criticize Austin’s because we will be back again, but I hope they can work on a few things. I’ve worked in the food service industry for 25+ years and I can tell when food is fresh as opposed to reheated.

My brother and father had strip steaks that they said were very good, my mother and fiancé had fajitas, and my son had pork chops. All of these dishes looked and tasted great!

Lastly, I ordered a Nice dinner salad with honey lime dressing, which I realized when we left that I never received but probably paid for...

PS
PhyllisS
Cleveland
2 reviews
Dined on May 9, 2021
Overall5food4service5ambience2

We enjoyed our visit
Service was excellent
Food was good
We definitely will return

LW
vipLaraW
Cleveland
6 reviews
Dined on May 9, 2021
Overall3food3service2ambience3

I went for Mother’s Day with my don daughter in law and grand kids snd food was average service was horrible.

OT
OpenTable Diner
Cleveland
1 review
Dined on May 9, 2021
Overall4food5service5ambience3

Good food. Good service

OT
OpenTable Diner
Charleston
1 review
Dined on May 9, 2021
Overall5food5service5ambience5

Jordan was awesome
Everything was amazing

OT
OpenTable Diner
Cleveland
1 review
Dined on May 9, 2021
Overall4food3service4ambience3

Went to celebrate Mother’s Day with my wife. Food was okay, service was good but no ambiance what so ever and it was on
the pricey side for what you got. Probably will not return as there are much better restaurants in Mentor, Ohio.

H
vipHospitality
Naples
45 reviews
Dined on May 8, 2021
Overall4food2service4ambience4

This is a good neighborhood eatery. We had friends meet us there for dinner and they all were pleased with their entrees. I ordered the sea bass special and found it uneatable. It was a terrible piece of fish in presentation and especially in taste. I chose not to say anything since we were with company but the waitress should have asked since it was clear I barely touched it. I will go back but will just stick to the tried and true.

OT
OpenTable Diner
Cleveland
1 review
Dined on May 7, 2021
Overall5food5service5ambience5

Great time and food at Austin’s in Mentor.

AS
AnnS
Cleveland
1 review
Dined on May 7, 2021
Overall5food5service5ambience5

Great for special celebrations. Would recommend to friends.

R
Roey
Cleveland
2 reviews
Dined on May 6, 2021
Overall5food5service5ambience5

Great place to dine at, food and service is always good. Extremely clean and very comfortable.

PH
PatH
Cleveland
1 review
Dined on May 1, 2021
Overall4food5service5ambience3

To dark inside need better lighting Service was great and prime rib was as good as the Austin’s in mayfield

R
Roxanne
Cleveland
2 reviews
Dined on April 30, 2021
Overall5food5service5ambience5

Love the food, our server was wonderful! Will be back!

RZ
vipReneeZ
Cleveland
8 reviews
Dined on April 30, 2021
Overall5food5service5ambience5

Wonderful!!!!!

Report
CF
CFB1
Pittsburgh
2 reviews
Dined on April 28, 2021
Overall2food3service2ambience2

Poor service. Table under a huge fan impacted food temp and chilled the atmosphere. Food was ok but not worth the value.

BT
BigTastey
Cleveland
1 review
Dined on April 24, 2021
Overall1food1service1ambience2

Drinks were good... went to have cocktails, a business consult and something light to eat. Our server was very pushy and persistently trying to get our dinner order, rudely interrupting our conversation each time, personally I think trying to get off work (get your priorities in order...) after being told the first two times that we hadn’t even looked at the menu yet was back at our table within 3 minutes... Food was okay for a diner but this ain’t no freaking diner folks... this is “Austin’s Grill” I’ve never had a bad time at Austin’s Steakhouse but this experience was appalling and the food was a total disappointment in comparison to Austin’s Steakhouses value

FAQs

Austin's Grill is rated 4.4 stars by 146 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.