- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Sanitizer or wipes provided for customers
- Limited number of seated diners
- Distancing maintained in common areas
- Waitstaff wear masks
Waiter was very nice, gave us privacy but was attentive. It’s a little pricey but it was Father’s Day so it was a special treat.
Great visit for Fathers Day! Every Visit is a lot of fun and the food is wonderful!!!
We went to Austin’s for a night after visiting the wineries in Geneva. While the food was okay, the service fine, nothing was too crazy or amazing. However for just an average dining experience, the prices were astronomical. We don’t feel like the portions were big enough and it wasn’t a fancy restaurant fit for small portions high prices.
Food fantastic, service impeccable, have been to Austin’s in Mentor several times and have never been disappointed!
We love the food at Austin’s Grill in Mentor!
Prices were higher than posted menu on your sight. Your menu says lobster which they did not have. Overall, a good experience.
Very pleased with our service and food choices. Our group of four all enjoyed their delicious meals.
Great service and great food. One of the best steaks I have ever had.
Great location, nice atmosphere, varied food selection
Slow portion was a little small
Change your fry oil more or recycle daily
The food is delicious! The staff is wonderful! My new favorite. 😁 The California Salad is a must with giant berries, strawberries, chicken, avocado 🥑 etc...! I’m in love!
We were a group of 6. We all enjoyed our meals - 2 got the Prime Rib, one ordered a rib eye, one had a grouper sandwich, one had tenderloin tips I think and I had the prime rib dip. All of the food was good- prime rib and steaks done as requested. My only complaint was that the service was a little slow. They were all friendly, but we had to wait for drinks a couple times.
Did not love it. We went for our 10th anniversary, and we were hoping to enjoy the experience. It was our first time out to a restaurant since quarantine. The brisket tasted awful, like it had been left over for a few days. The chips with the spinach dip were soggy when fried. My husband's drink was overly strong and he couldn't drink it. Just a disappointment.
We were in a booth, separated by plexiglass from another booth. Tables were socially distanced. Our server was very friendly and we did not have a long wait for food. The food was excellent. We will return to this restaurant.
Our first visit! Prime rib and steaks were great. Really enjoyed french onion soup - large serving with LOTS of cheese, onions and very flavorful broth! Asparagus was cooked perfectly - obviously fresh and no charring! Server was very good! Would recommend.
Quality of food has gone downhill since they first opened. Food is setting on the line too long and you can tell. Hard, dry lobster Mac and cheese...I ordered a “nice dinner salad” and the lettuce was turning. I see that they are busy and that’s great but if you don’t have enough staff to wait on the customers, then don’t seat that many patrons at one time. This has been a problem the last 3 or 4 times we have gone in. Probably going to be awhile before we go back...it’s just not like it was when it first opened.
Love the food. Always get the seating I request. We go here often. Ordered a meal for mom to go and she said it was one of the best meals she ever had. Veggies were fresh and tasty and tenderloin tips were awesome.
Food was too salty and otherwise tasteless. Lobster mac and cheese had fat floating in it. Atmosphere was so noisy that conversation was difficult.
This was our first time eating here. The service was fun and great. We were celebrating our anniversary and the food did not disappoint. Our filet’s were done to perfection. Our drinks were yummy. Really everything was perfect. So perfect that we can’t wait to go back
Our first time at this location. Very nice. Food was very good and our server was very Attentive and informative. We will be back soon.
We enjoyed our meal. The server was ok, but we did ask her a question about the size of the onion soup. She was not very specific (it was VERY large), and had we known how big it was, we might have reconsidered our choice. Otherwise, the food was good, and we will return.
We had a very nice experience and an outstanding meal. The Austin cut steak was outstanding. I will have another one the next time we go.
Food is a little on the expensive side, but so worth it
Nice addition to the Mentor lunch scene. Will return.
We go to Austin’s almost every week for dinner, so I want this to be constructive criticism...
We had a party of 7 people for my mother’s 63rd birthday. I have boasted about Austin’s for months now, so I was so excited for my family to eat here. When my mother and my father arrived about 15 minutes early, the hostess would not seat them. She asked if they could sit at the bar and have a drink while they waited. The hostess said there’s no room, so my mother asked again if they could be seated (the restaurant was not busy and she could see our table had already been set up), and they hostess again said “no”, so my parents waited in their car.
When I arrived, the hostess sat me immediately and I texted my mom to let her know where we were seated (I had no idea she had already been in the restaurant and told she couldn’t sit down).
All of the food was good except for the Lobster Mac and Cheese that I ordered. I’ve had it before and it is usually very creamy, fresh, and very yummy! This time it was obvious my food had been reheated. It was not creamy at all and extra hot as if it had been microwaved too long. Again, I don’t want to criticize Austin’s because we will be back again, but I hope they can work on a few things. I’ve worked in the food service industry for 25+ years and I can tell when food is fresh as opposed to reheated.
My brother and father had strip steaks that they said were very good, my mother and fiancé had fajitas, and my son had pork chops. All of these dishes looked and tasted great!
Lastly, I ordered a Nice dinner salad with honey lime dressing, which I realized when we left that I never received but probably paid for...
We enjoyed our visit
Service was excellent
Food was good
We definitely will return
I went for Mother’s Day with my don daughter in law and grand kids snd food was average service was horrible.
Good food. Good service
Jordan was awesome
Everything was amazing
Went to celebrate Mother’s Day with my wife. Food was okay, service was good but no ambiance what so ever and it was on
the pricey side for what you got. Probably will not return as there are much better restaurants in Mentor, Ohio.
This is a good neighborhood eatery. We had friends meet us there for dinner and they all were pleased with their entrees. I ordered the sea bass special and found it uneatable. It was a terrible piece of fish in presentation and especially in taste. I chose not to say anything since we were with company but the waitress should have asked since it was clear I barely touched it. I will go back but will just stick to the tried and true.
Great time and food at Austin’s in Mentor.
Great for special celebrations. Would recommend to friends.
Great place to dine at, food and service is always good. Extremely clean and very comfortable.
To dark inside need better lighting Service was great and prime rib was as good as the Austin’s in mayfield
Love the food, our server was wonderful! Will be back!
Poor service. Table under a huge fan impacted food temp and chilled the atmosphere. Food was ok but not worth the value.
Drinks were good... went to have cocktails, a business consult and something light to eat. Our server was very pushy and persistently trying to get our dinner order, rudely interrupting our conversation each time, personally I think trying to get off work (get your priorities in order...) after being told the first two times that we hadn’t even looked at the menu yet was back at our table within 3 minutes... Food was okay for a diner but this ain’t no freaking diner folks... this is “Austin’s Grill” I’ve never had a bad time at Austin’s Steakhouse but this experience was appalling and the food was a total disappointment in comparison to Austin’s Steakhouses value
Austin's Grill is rated 4.4 stars by 146 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.