Artisan - West Hartford

4.6
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471 Reviews
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$31 to $50
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American
ARTISAN celebrates the theme of craftsmanship, combining 18th Century classic Scandinavian design with New England-inspired farm-to-table seasonal cuisine, artfully prepared by Executive Chef and Partner Frederic Kieffer.

PLEASE NOTE THAT THE OUTSIDE IS FIRST COME FIRST SERVE BASED ON THE RESERVATION TIME.
What 471 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.3
service
4.7
ambience
4.1
value
Noise · Quiet
90% of people would recommend it to a friend
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London
6 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

Everyone in our party loved the food - the salads were delicious; the Chatham cod was perfect; the chicken scrumptious; our daughter's pasta also memorable. The flavors were distinct, complex and delicate. The service was super. The room is beautiful - love that mural. And we could hear each other! Altogether a great experience.

SC
New England
10 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

What a great experience - perfect place for a birthday or anniversary celebration

m
1 review
Dined on October 4, 2019
Overall 5food 5service 5ambience 5

thanks to the artisan gang for fabulous dinner 2 nights in row during trinity parents weekend...
especially appreciative of the lovely staff that was able to adjust to a group that was larger than expected!!
can't wait to get back there!!!

OT
New England
1 review
Dined on October 4, 2019
Overall 3food 2service 2ambience 5

It was fine.
Bar was hectic and service slow but drinks were unique and good
Entre underwhelming and service mediocre. Pretty setting.

BF
Savannah
3 reviews
Dined on October 4, 2019
Overall 5food 5service 5ambience 5

Beautiful place. Great menu. Fast courteous service. Only negative, too quiet, needed low volume music playing for more ambiance.

JR
New York Area
1 review
Dined on October 2, 2019
Overall 5food 5service 5ambience 4

The food was exceptional. The staff was attentive. They acknowledged our anniversary and made it very special. We can’t wait to go back.

OT
New York Area
9 reviews
Dined on September 29, 2019
Overall 3food 3service 1ambience 2

Brutal service, waiter didn’t follow up with us on anything and everything took long to arrive even though there were only a few others at the restaurant. Forgotten food on the entrees. I normally eat here for dinner and the service and food are always great, this was my first and last brunch experience. The burger I ordered didn’t even taste fresh, won’t be back for awhile.

OT
New York Area
2 reviews
Dined on September 28, 2019
Overall 2food 4service 2ambience 4

The service was very slow.

KA
1 review
Dined on September 28, 2019
Overall 3food 2service 2ambience 4

Food was not hot
One entree was undercooked and was not edible - not removed from check
Service inattentive

OT
New York Area
4 reviews
Dined on September 28, 2019
Overall 5food 5service 5ambience 4

Always a treat to go to Artisan especially in the summer. Sitting outside next to the garden is special. Finally, Olivier, the Manager always takes special care of us. His service and personality are
exceptional !!!

J
New England
34 reviews
Dined on September 27, 2019
Overall 4food 5service 2ambience 5

Our server was nice but pulled by the manager to cover the outside dining half way thru our meal and we had no service to complete our dining service. We called this to the attention of the manager and he had no interest in overseeing it table since he was short staffed due to an outdoor wedding. Although the food was exceptional as always the lack of god service and mediocre customer service made the evening just adequate. It was disappointing.

OT
New England
3 reviews
Dined on September 22, 2019
Overall 5food 5service 5ambience 5

Outstanding! We live right in town and felt transported to Italy sitting outside. Impressive all around, and very reasonably priced considering the quality of food/service.

OT
New York Area
4 reviews
Dined on September 16, 2019
Overall 4food 4service 4ambience 4

Very nice evening. Friendly and attentive service. Food was fresh/local and creatively prepared. Best outdoor dining in West Hartford.

FF
New York Area
15 reviews
Dined on September 16, 2019
Overall 5food 5service 5ambience 5

We had a delicious relaxing late lunch on the patio. Service and food were excellent! It was a beautiful afternoon and the patio is just lovely!

BN
New York Area
5 reviews
Dined on September 15, 2019
Overall 2food 2service 1ambience 5

Service was non-existant. Went for brunch got 1 cup of coffee had a 30 minute wait for our order..severs stood around and ignoring my wave. I finally got up and approached the group to get a coffee refill. An extra side order of toast($3) consisted of 1 slice of bread. Over easy eggs overdone, bacon greasy, left over hash browns. Would never return.

KK
New England
6 reviews
Dined on September 13, 2019
Overall 4food 5service 3ambience 5

Beautiful ambiance, delicious food!

JS
1 review
Dined on September 13, 2019
Overall 5food 5service 5ambience 3

Excellent lunch on the patio! Food was great, as always and the patio is gorgeous!

r
New England
8 reviews
Dined on August 31, 2019
Overall 3food 3service 2ambience 4

We've been to Artisan a number of times, but this is the first time we sat in the patio. The surroundings were lovely, but it was very loud; the music playing in our dining area clashed with the music playing at the wedding reception on the adjacent lawn and it was unpleasantly noisy. Service was eager and personable, but very disorganized. We had 3 different servers ask if we wanted water, if we wanted drinks, etc. and there was confusion over our orders. The food was delicious, but overpriced.

CD
New York Area
1 review
Dined on August 31, 2019
Overall 2food 5service 5ambience 5

We would not recommend based on this recent visit. Food and service was excellent, but if you’re dining with many couples, restaurant will not provide separate checks to each couple. Very bewildering as we have requested other restaurants to do so and they all are very accommodating. We like to ensure each couple pays their fare share and provide appropriate tip. Having to decipher a bill especially after a few cocktails makes the experience work and not pleasure. Plus we were comped a birthday dessert and the bill appeared to subtract the item, but in tallying the total, the amount was indeed charged. This is a deceitful practice- Having you believe you received something when you didn’t. We do hope the managers get proper training in customer care so that servers do not suffer the consequences of poor administration practices.

OT
New York Area
2 reviews
Dined on August 30, 2019
Overall 5food 4service 4ambience 5

Birthday of a friend, beautiful night in their garden area which is stunning

NB
New England
26 reviews
Dined on August 29, 2019
Overall 5food 5service 5ambience 5

Outstanding as usual.

SD
New York Area
3 reviews
Dined on August 27, 2019
Overall 5food 5service 5ambience 5

Excellent food, excellent service! Perfect place for drinks and dinner and celebrate a special occasion.

TK
New York Area
11 reviews
Dined on August 27, 2019
Overall 4food 5service 3ambience 4

The food was outstanding; the service felt rushed. People kept trying to take our plates away when we weren't finished, which was irritating. And we were there on a Monday night, so it wasn't like tons of people were waiting for our table.

But the food was most excellent, as were the artistic cocktails, so I will return.

D
New York Area
14 reviews
Dined on August 26, 2019
Overall 5food 5service 5ambience 5

Artisan has a great team, the food great and the atmosphere is amazing.

NC
New York Area
20 reviews
Dined on August 25, 2019
Overall 4food 4service 4ambience 5

Fall days are coming, nice outside.

CT
New York Area
1 review
Dined on August 24, 2019
Overall 3food 4service 4ambience 3

It was way too cold in the restaurant

LS
New York Area
18 reviews
Dined on August 21, 2019
Overall 5food 5service 5ambience 5

Amazing food. Perfect cocktails. An A+ experience

RN
New York Area
2 reviews
Dined on August 18, 2019
Overall 5food 5service 5ambience 5

Great food and drinks. Rally nice place. Definitely recommend.

DB
Atlantic City
1 review
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

We thoroughly enjoyed our evening at Artisan. The food was very tasty, the service was wonderful and you cannot beat the atmosphere. We are sure to be back!

BA
New England
13 reviews
Dined on August 9, 2019
Overall 5food 4service 5ambience 5

Patio was a delight!
Nicole is awesome

B
1 review
Dined on August 5, 2019
Overall 5food 4service 4ambience 5

Beautiful relaxing evening to visit and catch up with old friends. Food delicious but you need some less expensive entrees and with the cost of entree should at least come with sides or salads. Also need some reasonably priced wines per glass. 15 per glass way too high. The meal was delicious and prepared perfectly but a tad overpriced.

LS
Orlando
2 reviews
Dined on August 4, 2019
Overall 5food 5service 5ambience 5

Fabulous brunch. The seafood chowder was the best I’ve ever had. Highly recommend!

NC
New York Area
20 reviews
Dined on August 4, 2019
Overall 5food 5service 5ambience 5

Great service.

OT
New York Area
2 reviews
Dined on August 4, 2019
Overall 5food 5service 4ambience 5

The food and specialty cocktail drinks were incredible!! We started out with the apple french toast as our appetizer — to die for! So delicious! One of the best steak and eggs I have ever had. Will absolutely be coming back!

c
New York Area
7 reviews
Dined on August 3, 2019
Overall 3food 3service 3ambience 3

It was a so so experience. We had gone to the theater and the show ran late, so we were 15 minutes late, and only had a half an hour before the kitchen closed. Then the outside area was shut down as per town ordinance, but we went inside where they said they would be open, and the crowd drinking outside came in too, but they shut the bar despite the obvious business. I don't drink but my gf does, and she was disappointed along with many other people. Seemed like an odd choice for a business.

OT
New England
1 review
Dined on August 2, 2019
Overall 5food 5service 5ambience 5

Out waiter was outstanding.... the only thing better than that was our seat next to fresh flowers.

BA
New England
13 reviews
Dined on August 2, 2019
Overall 5food 5service 5ambience 5

Overall- An Excellent Experience!!

l
1 review
Dined on August 1, 2019
Overall 4food 3service 3ambience 5

Their menu is not that big and dishes are very small. For the price that you pay it's going to cost at least $50 PP to leave that restaurant feeling full. Their bread is amazing! And I like how their options are seasonal. Definitely a place for a special occasion

OT
New York Area
3 reviews
Dined on July 29, 2019
Overall 5food 5service 5ambience 5

First time at Artisan. Food was quality. Great Service. Drinks good. Beautiful environment. Will return.

OT
Phoenix
19 reviews
Dined on July 29, 2019
Overall 5food 5service 5ambience 5

Artisan continues to be one of best dining experiences in the area, with consistently great food and an excellent wine list served by very friendly and attentive staff in a beautiful venue.

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