Angler & Ale at Hawks Cay

Angler & Ale at Hawks Cay reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. k

   kent

   Key West36 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome as usual. We love Keisha, the best waitress
   

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2. OT

   OpenTable Diner

   Greater Boston7 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Got seating as last table after 12 hours of travel and no food. Thank you to Rebecca and the manager. Great and fast service. Delicious Caesar salad and a smash burger. Truffle fries yummy. You saved two weary travelers. We will return during our visit.
   

   Angler & Ale at Hawks CayResponded 3 days ago

   Thank you for the perfect review! We are so glad we could provide delicious food offerings and excellent service after a long travel day. Truffle fries are also our favorite, and we are happy you enjoyed them. It was a pleasure having you here, and we hope to welcome you back to Angler and Ale for another stellar dining experience in the future. Sincerely, Hawks Cay Resort Management
   

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3. P

   Patricia

   Detroit2 reviews

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   First time visit. Menu choices very limited. Food was good, slightly overpriced. Bread not included. Drinks (margaritas) were sour. Ambience was nice. Server was friendly, but did not check on us. Overall, will not plan to visit again.
   

   Angler & Ale at Hawks CayResponded 3 days ago

   Dear Patricia, Thank you for your feedback. We understand that your experience was not ideal, and we apologize for any frustration it caused you. Please know we will share your concerns with our team to seize all improvement opportunities. Although your first impression was not great, we would hope you'll consider giving us another chance to go above and beyond for you in the future. Sincerely, Hawks Cay Resort Management
   

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4. N

   Noreen

   Philadelphia3 reviews

   5.0

   Dined on May 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All five of our party were very, very happy with our meals. From appetizers to dinners, the food was hot, fresh, delicious, and it came out quickly. Our waitress was friendly, and the view was awesome. Go check out the tarpon and other fish off the docks below. It is resort expensive, but you won't be disappointed with the food quality here. We will be back for sure.
   

   Angler & Ale at Hawks CayResponded 6 days ago

   Dear Noreen, Thank you for your review and kind words. We're thrilled to hear that you and your party enjoyed the meal, from appetizers to dinner, and that our service and views enhanced your expectations. We appreciate your feedback about the pricing and are glad you found the food quality worth it. It was truly our pleasure having you here, and we look forward to welcoming you back soon. Sincerely, Hawks Cay Resort Management
   

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5. P

   Paula

   Louisville15 reviews

   4.0

   Dined on May 7, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was a great dinner! We sat on the deck overlooking the marina….I’d definitely recommend sitting outside if the weather is nice. Our server, India , was a delight and her recommendations were spot on. The Fisherman’s Pasta was AMAZING! I needed an extra piece of the seared focaccia to absorb the tasty sauce…delicious! We would definitely go back again, and would request India.
   

   Angler & Ale at Hawks CayResponded 7 days ago

   Dear Paula, We're thrilled to have earned your positive praise! Thank you for dining at Angler and Ale. It's always a pleasure learning when our culinary offerings hit the spot - The Fisherman's Pasta is indeed a must-try! We'll also let India know of your kind words, as she absolutely deserves the recognition. We can't wait to welcome you for another delicious meal soon. Sincerely, Hawks Cay Resort Management
   

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6. R

   Rhonda VIP

   Phoenix4 reviews

   2.0

   Dined on April 28, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   Just not good!! Very disappointed!! I will have to say the lobster appetizer is good. I would go for a drink and an appetizer, and that would be it.
   

   Angler & Ale at Hawks CayResponded on May 9, 2025

   Dear Rhonda, Thank you for your feedback. We're glad our lobster appetizer stood out and appreciate your suggestions. Your comments will help us improve, and we'd be grateful for another chance to impress you. Sincerely, Hawks Cay Resort Management
   

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7. L

   Lynn

   Coastal Georgia1 review

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was fabulous! They did an amazing job cooking our fish that we caught that day. The waitress was friendly and went out of her way to make sure everything was perfect. We will be back!
   

   Angler & Ale at Hawks CayResponded on April 30, 2025

   Dear Lynn, It’s so wonderful to hear that your fresh catch was cooked just right. We're glad your server helped make the meal feel extra special, and we can’t wait to welcome you back to Angler and Ale for more great food and warm hospitality. Sincerely, Hawks Cay Resort Management
   

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8. M

   Mary

   Charlotte2 reviews

   1.0

   Dined on April 20, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Didn’t listen to our request for view. Very over priced, the food and drinks were nothing to brag about.
   

   Angler & Ale at Hawks CayResponded on April 23, 2025

   Dear Mary, Thank you for sharing your feedback with us. Providing a memorable, exceptional dining experience is a top priority, and we regret falling short during your visit. We appreciate your feedback regarding pricing, the seating request, and food and beverage quality and will share them with our team. We hope to have the opportunity to welcome you back for a much-improved dining experience in the future. Sincerely, Hawks Cay Resort Management
   

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9. M

   Melanie VIP

   Charleston1 review

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   There is a limited menu and some items are very expensive. The specials were extremely overpriced. Our waitress was terrible. From start to finish. She forgot to get everyone’s drinks, just walked away. Never refilled our waters, and basically just left us. We waited way to long to get our checks. We had to have the manager take them and run our credit cards. I would not recommend this restaurant.
   

   Angler & Ale at Hawks CayResponded on April 23, 2025

   Dear Melanie, Thank you for your recent visit and for sharing your experience with us. We regret that your dining experience did not meet expectations. As we continuously strive to improve the guest experience, please know your valuable feedback has been shared with our team. We hope you'll consider returning for a more enjoyable dining experience the next time you're in the area. Sincerely, Hawks Cay Resort Management
   

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10. M

    Megan

    Baltimore1 review

    3.0

    Dined on April 18, 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Didn’t love it - limited menu options and the service was not great. For example, son spilled his water / there were no servers nearby so we cleaned it up ourselves, put the ice into empty bowls (which had not been cleared) and had to hunt a server down to replace our napkins etc. there are so many other good options in the Keys.
    

    Angler & Ale at Hawks CayResponded 7 days ago

    Dear Megan, Thank you for sharing your thoughts. We appreciate you taking the time to provide feedback, as it helps us continue refining the guest experience. We're always looking for ways to enhance our service and hospitality, and your input plays a valuable role in that. We'd certainly love the opportunity to welcome you back soon and provide a visit that meets and exceeds your expectations. Sincerely, Hawks Cay Resort Management
    

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