Americano Restaurant - Hotel Vitale

4.3
808 reviews
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$30 and under
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Italian
Americano is designed to encourage a communal dining and imbibing experience. We suggest starting with a few bites for the table alongside some selections from our crafted cocktail menu or distinctive wine list. From there, our menu offers the opportunity to taste a bit of everything or enjoy a traditional full entree. Our question to you is, "How would you like to dine?"

Please note that a limited menu will be provided for parties of 12 or larger. To book a private space or to make a reservation for a large party on the patio, please email americanorestaurant@hotelvitale.com.
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What 808 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.1
service
4.4
ambience
3.9
value
Noise · Moderate
80% of people would recommend it to a friend
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L
San Francisco
83 reviews
Dined on July 27, 2019
Overall 2food 2service 3ambience 2

I hadn't been to Americano in more than 2 years. In that time it has gone from an elegant restaurant to a tourist pizza joint. The tomato and burrata salad was lovely but the main courses were fair at best and fairly expensive.

OT
San Francisco
1 review
Dined on July 26, 2019
Overall 1food 1service 1ambience 2

Food too salty, waiter forgot to bring a dish, pricey for poor quality and poor service!

LW
1 review
Dined on June 29, 2019
Overall 4food 4service 5ambience 4

Very limited menu, but quality was high. The deviled eggs were incredible. The wine was very good. And the service was incredible. The flavor of the main dishes was very good with very fresh ingredients. The quantity was less than I was expecting. I didn’t expect truck driver portion sizes, but the description of the item suggested that there was more to the dish than it contained. The limited menu would leave some dinners wanting

KP
1 review
Dined on June 17, 2019
Overall 1food 2service 1ambience 2

Restaurant did not provide request for a view and gave us table in back room

V
San Francisco
7 reviews
Dined on June 8, 2019
Overall 3food 2service 3ambience 4

The menu was pretty limited. We asked for salads because there was none on the menu. I had a green salad that was bitter and tasteless. My husband had the Caesar which was ok. The pizza was thin and pretty good. The ambience is great but the food only ok. Oh and the wine price list is way over the top expensive over three times the cost of the same bottle at a store. Most restaurants charge double.

DB
Los Angeles
1 review
Dined on June 7, 2019
Overall 3food 3service 3ambience 3

Average food, limited menus, novice service

Price to quality ratio out of line

MM
1 review
Dined on June 5, 2019
Overall 5food 5service 5ambience 5

Great spot for work lunches, especially if the company is paying.

OT
San Francisco
6 reviews
Dined on May 22, 2019
Overall 5food 5service 5ambience 5

Great lunch express options. Fast, quality, and good!

R
San Francisco
10 reviews
Dined on May 14, 2019
Overall 1food 2service 1ambience 2

I had a reservation and showed up early to get our table. I was seated by the hostess and sat there for 30+ minutes before anyone ever came over to take our order. My friend had to get up and go ask the hostess to send a waiter - even though a bunch of them walked past us and we tried to make eye contact and wave them down. Finally, 45 minutes after being seated we were able to put in our order of both food and drinks. No one ever came over to check in and see if we liked our drinks (or wanted a second one) and if we liked our food or wanted to order additional items. Truly TERRIBLE customer service even though it was very expensive. Good luck getting repeat customers.

LL
Seattle
6 reviews
Dined on April 21, 2019
Overall 3food 3service 2ambience 4

Went for Easter brunch, it was mediocre. Manager or like person brought the coffee to the table, spilled it, no apology or attempt to even clean it up. The food was mediocre, service minus the manager was good and the menu was very limited. Price is too much for the quality. If you are going to order anything go either blueberry pancakes or avocado toast. Also note they hit you with 20% grat.

I can say, if you come here after work for happy hour in the summer the place is bomb!

B
San Francisco
76 reviews
Dined on April 13, 2019
Overall 4food 5service 4ambience 3

Best pizza in SF. LOUD bar crowd after work. Would like to see a bigger red wine list.

B
San Francisco
76 reviews
Dined on April 12, 2019
Overall 5food 5service 4ambience 4

Best pizza in SF. LOUD bar crowd after work. Would like to see a bigger red wine list.

B
San Francisco
16 reviews
Dined on April 9, 2019
Overall 5food 5service 5ambience 5

Generally a typical fancy hotel restaurant. Very stylish, some typically Bay Area quirky art (pictured of people on the ceiling). Prices are high — $20+ for pizza and pasta dishes, upwards for mains. Wine glasses between $12-17.

But food was surprisingly tasty. Crust on flavorful pizza was delightfully light and chewy. Noodles, yes, the noodles themselves were perfectly prepared and delicious, and so was the sauce. Dessert very nice.

Best of all though was the wine. I do mind paying near bottle prices for glasses but less so when the flavor of each of our wines was characteristic yet imaginative. A joy to the palate. I will definitely visit again. Great service.

J
San Francisco
2 reviews
Dined on April 8, 2019
Overall 3food 3service 4ambience 4

Colleague had a big in her food.

e
Sacramento
1 review
Dined on March 31, 2019
Overall 3food 5service 3ambience 4

Went for a birthday weekend getaway and heard about a great patio for dining so decided to make a reservation. Didn’t need one for a Sunday evening as they didn’t serve in the dining room. The food was delicious but very sparse. Ordered a pizza and bolognese dish that combined we thought could be shareable but wasn’t. In terms of overall value, I wouldn’t recommend going there exclusively for the food - there are a lot of competitors who offer more at similar price point but probably a good spot for cocktails after work hours for a local.

OT
San Francisco
5 reviews
Dined on March 21, 2019
Overall 4food 3service 3ambience 3

Staff seemed off that day. Party of 10. One of our meals was clearly forgotten. But typically love having work lunches here. Old Fashioned’s with grilled cheese.

AB
San Francisco
6 reviews
Dined on March 19, 2019
Overall 5food 5service 5ambience 5

We had a lunch meeting at it was right in the middle of the heart of San Francisco. The parking access was very easy to find. The process with the reservation was very easy on OpenTable. I was very pleased with the interior design and the set up was very clean. The server was very knowledgable of the menu and very helpful. The cook did an amazing job with each meal that it was very well presented and indeed great taste. I was very pleased with the experience and would recommend this location for any other business dining.

TG
1 review
Dined on March 8, 2019
Overall 4food 4service 5ambience 4

Our meal at Americano was very good. We had a really good thin crust pizza and delicious salads. The service was excellent and they have a nice wine list. The bar area is noisy but quieter in the dining area so we could have a conversation. It looks like a nice place to grab a drink after work. Bonus was valet parking so we did not have to drive around forever looking for a parking spot.

E
New England
3 reviews
Dined on March 1, 2019
Overall 5food 4service 5ambience 5

Great breakfast spot for a large group. Menu had something for everyone. Table was comfortable with a fantastic Bay Bridge view. Service was on point! Highly recommend.

H
San Francisco
10 reviews
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

It was nice I liked it and your staff were great.

Good work

CL
Naples
1 review
Dined on February 10, 2019
Overall 5food 5service 5ambience 5

Excellent experience...service and food. Highly recommend.

RH
New England
5 reviews
Dined on January 29, 2019
Overall 4food 4service 5ambience 4

Service was great. Food was good. The only negative was that we were there for dinner and being dark outside, we couldn’t see anything. I was hoping to see the bridge and the water. Probably would have if it would have been over lunch.

BS
San Francisco
6 reviews
Dined on January 25, 2019
Overall 5food 5service 5ambience 5

Fabulous bartender Adam ! Great service , food & cocktails.

R
San Francisco
12 reviews
Dined on January 23, 2019
Overall 5food 5service 5ambience 5

Friendly, good service, delicious, but short menu for lunch.

JM
San Francisco
4 reviews
Dined on January 21, 2019
Overall 3food 3service 4ambience 3

Good but nothing impressive. The food was decent but the falcon was average

OT
San Francisco
1 review
Dined on January 20, 2019
Overall 5food 5service 5ambience 5

Excellent service, lovely space, delicious and promptly served food. It’s such a great place!

OT
San Francisco
4 reviews
Dined on January 11, 2019
Overall 2food 3service 1ambience 2

Indifferent maitre'd and waitstaff. Had to find my own table as maitre'd was busy socializing with kitchen.
Wanted a quiet corner table for business meeting; they lied and said it was reserved...remained EMPTY during my entire breakfast meeting. Waited forever for waiter to acknowledge me for water and drinks/menu...had to go up to maitre'd to ask for service.

FM
San Francisco
40 reviews
Dined on November 30, 2018
Overall 1food 1service 1ambience 1

Made a reservation 2 days before a business lunch only to get there and discover that they were closed for renovations....

B
San Francisco
76 reviews
Dined on November 23, 2018
Overall 5food 5service 5ambience 4

The bartenders provide excellent service for drinks, wine, and food. The pizzas here are some of the best this side of the Mississippi. Italian sausage is good with a little spiciness. The cheese burger is very generous in size with good flavor and plenty of juicy tenderness, bun is house made. French fries are fresh and crispy.

OT
San Francisco
1 review
Dined on November 22, 2018
Overall 5food 5service 5ambience 4

Excellent Thanksgiving dinner!

a
San Francisco
4 reviews
Dined on November 14, 2018
Overall 5food 5service 5ambience 5

This has been my go to for offsite meetings and meals. It is casual but nice, busy but not too loud, and has options for most dietary requirements.

OT
San Francisco
15 reviews
Dined on November 10, 2018
Overall 4food 5service 5ambience 4

Very nice, something for everyone except for the noise (which was a birthday celebration (and they all wanted to become hearing impaired)). Food was exceptional (dessert was good, didn't rise to level of mains or apps).

OT
Washington DC
2 reviews
Dined on November 9, 2018
Overall 5food 5service 5ambience 5

It can be hard to find restaurants in San Francisco that are quiet enough and refined enough to have a pleasant business meal. Americano is perfect, with service that was attentive but not intrusive, thoughtful menu, convenient location, and good food. I'd highly recommend the private room for a group of eight to twelve.

BM
Las Vegas
8 reviews
Dined on October 30, 2018
Overall 4food 4service 2ambience 5

Good location, good food. Service is really slow.

j
San Francisco
4 reviews
Dined on October 26, 2018
Overall 4food 5service 5ambience 4

Food was great, as was the service. It was pretty noisy, mostly coming from the bar area.

OT
1 review
Dined on October 25, 2018
Overall 5food 5service 5ambience 5

Excellent food, service, and ambiance.

JH
1 review
Dined on September 15, 2018
Overall 2food 2service 4ambience 3

I probably will not go back to Americno. It clearly is not what is used to be. I told the bar server I wanted to try one of the drinks on the drink menu, minus one of the ingredients. He informed that could not be done because the drink was already pre-made in a batch! Well, call me old fashioned, but I always thought a bartender could mix a drink of any kind, as long as the ingredients were on hand--which they were in this case. Then, the martini I ordered definitely did not come in a chilled martini glass--the drink was warm. Given what they charge for a drink, both of these instances are not ok with me. The dinner was ok, but not the high quality I have had there in the past. The pork chop was over cooked. There was no type of carb, such as bread, with the entre. nor was bread even offered. Again, that just isn't the service I want for the amount they charge. SF has a lot of restaurant alternatives, and until I know Americano ups its game, I will go elsewhere.

BM
Las Vegas
8 reviews
Dined on September 13, 2018
Overall 5food 4service 4ambience 5

Great location, a big expensive, service is a bit slow. Food is very good.

SM
San Francisco
22 reviews
Dined on August 13, 2018
Overall 5food 5service 5ambience 4

Great location and excellent service. Lunch menu is limited, but good food.

SS
San Diego
1 review
Dined on July 28, 2018
Overall 2food 2service 2ambience 2

The entree selection was small and the food choices were not to our tastes. The worst part of the meal was that the staff repeatedly came by and removed our dishes and silverware before we were finished. They took away our bread oil and we had to ask to replace it. They also brushed the tabletop several times while we were eating. The room service breakfast was also a joke. We ordered two meals, they only brought one, and when they brought the second breakfast, they forgot the silverware. Overall, the Americano Restaurant was the worst dining service that we have ever experienced.

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