Akira Back- The Ray Hotel

Akira Back- The Ray Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Rachel VIP

   Atlantic City2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience from the food & cocktails to the service. Eman was very knowledgeable and gave great recommendations. We will definitely be back! Plus the outdoor atmosphere is beautiful!
   

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2. M

   Michael VIP

   West Palm Beach1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had our anniversary there last night - April 27. Our server was fantastic. Extraordinary service.he was courteous, kind, and very knowledgeable about the menu. Dining out was fun. Thanks Eman!
   

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3. M

   MH VIP

   West Palm Beach37 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   I have high hopes of this place, having heard good things about the food and the interior decor. Unfortunately, I was disappointed. The food was mediocre and expensive for what it was. The server was overzealous zealous and gushing.. the decor leaves a lot to be desired.
   

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4. J

   John

   New York City17 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A beautiful restaurant and bar with a very professional staff. We received excellent service at the bar as well as our table. We enjoy it every time we go.
   

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5. L

   Lilly

   West Palm Beach1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’ve been here many times and the service is always outstanding. Our server Eman was easily the best part of our experience! Extremely knowledgeable of the menu and very attentive.
   

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6. C

   Christina VIP

   West Palm Beach38 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is delicious and our server was fantastic.
   

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7. OT

   OpenTable Diner VIP

   West Palm Beach1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jose was a great host. He gave us awesome recommendations and my husband and I loved it! We will definitely be back.
   

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8. M

   Mark

   Tampa12 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If you want fine dining, good vibe and service, this is it. Michelin star isn’t just an accident. Eman was spectacular, walked through the menu, best recommendations. We basically let him direct the meal and it was absolutely perfect. Ask for him and enjoy your night.
   

   Akira Back- The Ray HotelResponded 5 days ago

   Thank you so much for your kind words! We’re thrilled to hear you enjoyed the full Akira Back experience—from the food to the vibe and service. It means a lot to us that you had a memorable evening with us. We’ll be sure to pass your compliments along to Eman—he’ll be so happy to know he made your night extra special. Letting him guide your meal was a great choice! We can’t wait to welcome you back soon.
   

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9. G

   Gary VIP

   Washington DC61 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Been here at least 5 other times and the food was definitely not too good tonight. Very tough octopus which they made another order which was better but still tough. The tuna sashimi was fishy tasting. Maybe it was just an off night.
   

   Akira Back- The Ray HotelResponded 5 days ago

   Thank you for being a loyal guest and for taking the time to share your experience. We’re truly sorry to hear that your recent visit didn’t meet the high standards you’ve come to expect from us. We appreciate your feedback on the octopus and tuna sashimi — it’s valuable in helping us maintain consistency and quality. We’d love the opportunity to make it right on your next visit. Please feel free to reach out to us directly if you'd like to share more details or allow us the chance to personally ensure a better experience next time. Thank you and we hope to welcome you back soon.
   

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10. J

    Jerzy

    Toronto1 review

    3.0

    Dined 6 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4

    Staff is too keen to make you informed. They treat customers like they never seen Japanese restaurant. Similar to other high-end restaurants, emphasis is on service rather than on food (food is quite good, although not exceptional). Other area to improve is extraordinary tips for spending an hour in restaurant I paid $80 tip. Probably managers of corporation earn this kind of money as people working in this restaurant.
    

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