Afternoon Tea at Hilton Cambridge - Lounge Bar

Le recensioni di Afternoon Tea at Hilton Cambridge - Lounge Bar delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. Z

   Zaina

   Devon2 recensioni

   3.0

   Visitato 7 giorni fa

   1. Complessivo 3
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 1

   When I originally made this booking, there was a lovely picture of an afternoon tea sat outside by the water however when we arrived at the Hilton, it was a very cold city looking in industrial building, our afternoon tea was served in the lounge bar. I think there might have been only one other table occupied. There was absolutely no ambience to the room and no atmosphere although the food was fantastic I could not find any fault with the service, I would not return here again for an afternoon tea because of the lack of ambience, I also had to request the reception staff to clean the toilets as every single one was dirty. The view from the restaurant looked to be a better place to have the afternoon tea served. I would put this feedback to the Hilton for future service.
   

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2. I

   Ivan

   Londra1 recensione

   1.0

   Visitato il giorno 30 marzo 2025

   1. Complessivo 1
   2. Cibo 3
   3. Servizio 1
   4. Atmosfera 2

   They served me a dirty tea pot , after I complained about it. They gave me a small tea pot. Waiter couldn’t communicate in English . Instead of loose leaves tea they offered a tea bag. Poor selection of teas. I booked to have afternoon tea in bar area but they place me in restaurant one. Substandard service!
   

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3. D

   David

   Cambridge1 recensione

   2.0

   Visitato il giorno 13 dicembre 2024

   1. Complessivo 2
   2. Cibo 4
   3. Servizio 1
   4. Atmosfera 1

   Despite booking afternoon tea for 1pm and arriving on time we weren’t welcomed or approached by anyone in The Piano Bar for 10 minutes. There was no one around and we were left standing in the Piano Bar. Eventually we saw a gentleman and we made ourselves known and that we had booked afternoon tea. We were seated and told we’d need to wait a few moments. The gentleman returned shortly afterwards and stated he had 1 table left for our afternoon tea. There were 4 other people in the Piano Bar seated at tables so it wasn’t busy. My wife and I felt really disappointed that despite booking we were made to feel lucky to get the last table. I very nearly left at this point but I knew that my wife’s treat would have been totally ruined. We decided to stay but vowed we’d never use the Cambridge Hilton again. The quality of the sandwiches etc were good and the service was just adequate in the end. Unfortunately the whole experience wasn’t as I’d hoped and the £60 price paid wasn’t value for money.
   

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4. L

   Lisa

   Cambridge1 recensione

   5.0

   Visitato il giorno 25 novembre 2024

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Amazing service and high quality food. The table was set out with white table cloth and candles. The staff were very helpful and reassuring about my allergy and where double checking everything.
   

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5. J

   Julia

   New York2 recensioni

   5.0

   Visitato il giorno 24 settembre 2024

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 4

   extraordinary! good service and exquisite cakes and sandwiches.
   

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6. K

   Katie

   Cambridge1 recensione

   5.0

   Visitato il giorno 1 settembre 2024

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 3
   4. Atmosfera 5

   Our afternoon tea was amazing. The sandwiches, scones and cakes were all beautifully made and delicious. The lounge bar was lovely. We went around lunchtime on a Sunday and it was really quiet and peaceful. The only minor negatives were the staff weren’t really on the ball, like it took ages to get their attention and giving us strawberry mousse but no spoons! It was also a bit irritating that at £25 per head (adult or child) it only included tea, but not soft drinks for children so we had to pay for those separately. Anyway, overall we’d recommend it and we’d go back again.
   

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7. D

   David1 VIP

   Hawaii48 recensioni

   5.0

   Visitato il giorno 22 dicembre 2023

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   The Festive Afternoon Tea was better than advertised. A reserved table awaited us along with the manager and his staff. They helped us to decide on what tea we wanted, and it was brought out promptly. Not long afterwards, the sandwiches, scones, and sweets followed. The presentation was breathtaking and they tasted even better. The staff was friendly and attentive to our every need. This Tea service was truly a special event and I highly recommend it.
   

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8. SS

   SefS

   Birmingham3 recensioni

   2.0

   Visitato il giorno 11 novembre 2023

   1. Complessivo 2
   2. Cibo 1
   3. Servizio 3
   4. Atmosfera 2

   Very Quiet, was the only couple having afternoon tea and it arrived late (around 30 mins after sitting down), however, the waitress gave us complimentary Prosecco for it. The sandwich were ok but nothing wowed us, we had to spit the egg sand which out but the ham and cheese wrap was delicious. Scones were dry and the desserts was nice but very weird flavours. The brownie like dessert and the hot chocolate was the best thing. It didn’t feel like a Hilton standard of food but waitresses were lovely and helpful.
   

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9. DA

   DAVIDB

   Norfolk/Suffolk3 recensioni

   3.0

   Visitato il giorno 28 ottobre 2023

   1. Complessivo 3
   2. Cibo 2
   3. Servizio 3
   4. Atmosfera 3

   Compared to afternoon tea at nearby Browns, which costs the same, this was not value for money. Only two identical scones, and a modest amount (I counted eight) of thinly sliced sandwiches. Also some miniature cakes. The service was pleasant and friendly and I tipped the waiter accordingly. When I'd finished my pot of tea, the waiter brought me a second pot at no extra charge. But the same generosity needed to be extended to the meal itself. There was simply not enough food for two adults.
   

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10. OT

    Utente OpenTable

    Cambridge1 recensione

    1.0

    Visitato il giorno 10 luglio 2023

    1. Complessivo 1
    2. Cibo 2
    3. Servizio 3
    4. Atmosfera 1

    Totally misleading venue main photo! 😖 The hotel is NOT by the river as its photo on open table shows! We were in a large lounge on the first floor and windows overlook a road! We expressed our disappointment. Food was okay, the staff were very polite, but didn’t make up for the total lack of atmosphere… I had invited my friend to an afternoon tea by the river and we didn’t get it ☹️
    

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