17 River Grille

17 River Grille reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. N

   Nancy VIP

   Cleveland20 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tricia was a good server. She responded to our requests.
   

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2. V

   Virginia

   Cleveland5 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Beautiful table by the falls. Really good food. Only issue was the Benedict, eggs and steak both overcooked. But in general delicious. Attractive atmosphere, great service and everyone there was polite and friendly.
   

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3. K

   Kate VIP

   Western NC13 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   This restaurant used to be nice. My daughter requested to go here for her birthday. What a massive let down. We were sat on the patio and had to walk through the rain to our table. The staff turned off the heaters and the temperature outside was 45 degrees. The food was meh at best. People were dressed like they rolled off of a sofa without a thought for their attire. What a shame this place is a dump compared to what it used to be. If you want to come here in a hoodie straight from a college dorm this is the spot. If you are looking for a nice meal look elsewhere.
   

   17 River GrilleResponded 1 day ago

   We're really sorry to hear about your experience at 17 River Grille. It's clear that we didn't meet your expectations and for that, we sincerely apologize. We pride ourselves on our hospitality and it's disappointing to know that we fell short this time. We understand that the temperature was not to your liking and we're sorry for that as well. Your feedback is invaluable to us as we strive to improve. We hope you'll give us another chance to make it right.
   

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4. OT

   OpenTable Diner

   Cleveland1 review

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Fabulous. Be sure to take that 3/4 stick of butter off the top of the biscuits as soon as they are set on the table. It’s too much and ruins the biscuits! I’m not sure why they do that!!
   

   17 River GrilleResponded 4 days ago

   Thank you for taking the time to leave us such a fantastic review! We're thrilled to hear that you enjoyed your dining experience with us. We appreciate your feedback about our biscuits, and we're sorry to hear that the butter affected your experience. We'll certainly take this into consideration as we continually strive to improve our culinary offerings.
   

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5. w

   william VIP

   Cleveland95 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful dinner outside on the patio. The food was absolutely wonderful. The grilled artichokes are an added plus. It’s a really neat place to be on the patio as some people will come and actually bring their dogs. Often times we walk into town with our stroller and our little puppy And they welcome us there. Our waitress was phenomenal. This is truly a gem in the center of town.
   

   17 River GrilleResponded 5 days ago

   Thanks for visiting us, William! We're thrilled to hear that you had a wonderful dinner on our patio and enjoyed the grilled artichokes. It's always a pleasure to welcome our guests and their furry friends. Your kind words about our food, service, and value mean a lot to us. We're grateful for your feedback and look forward to your next visit to 17 River Grille!
   

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6. H

   Haley VIP

   Richmond4 reviews

   4.0

   Dined on April 27, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   I think the price is fair for the food we had. I would say overall the food was fine. Not running to come back but would go back if in the area. The draw is obviously the falls but the ambiance was a bonus.
   

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   17 River GrilleResponded 5 days ago

   Thank you for your feedback and for choosing 17 River Grille. We're always striving to provide an exceptional dining experience and your comments help us in that pursuit. We hope to have the pleasure of serving you again in the future.
   

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7. R

   René

   Richmond2 reviews

   5.0

   Dined on April 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful location! Good place for business meetings, be sure to reserve lower level as the view of the falls is amazing. Food and wait staff was great.
   

   17 River GrilleResponded on April 27, 2025

   Thank you so very much for taking the time out to leave such positive feedback. We are thrilled that we provided such a great experience for you and we hope to welcome you back soon! Cheers!
   

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8. B

   Betty

   Cleveland1 review

   5.0

   Dined on April 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time there! Wow ! Decided to try lunch on a beautiful day. The view was amazing. After reading previous reviews, my husband and I decided on the turkey sandwich and the 17 burger to split! Can’t go wrong with either! Great portion, delicious food, did not disappoint. The shrimp appetizer was fabulous! Fair pricing! We will be back.!! Wish we had room for dessert!
   

   17 River GrilleResponded on April 24, 2025

   Hey Betty, Wow! We're thrilled to hear that you chose 17 River Grille for your first visit. It's great to know that you enjoyed our views and our menu, especially the turkey sandwich and the 17 burger. We're sorry to hear that you couldn't try the dessert but we'll make sure to make it up to you in the future! Thanks again for your kind words and we can't wait to serve you again on your next visit.
   

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9. A

   Alison VIP

   Mississippi19 reviews

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great place to eat in Chagrin Falls. Wonderful view, food, and service. I continue to be disappointed that there aren’t more gluten free options.
   

   17 River GrilleResponded on April 23, 2025

   Hi Alison, thank you for taking the time to share your experience at 17 River Grille. We're thrilled to hear that you enjoyed the view, food, and service. We also appreciate your feedback about the lack of gluten-free options. We're continually working to expand our menu and your input is invaluable in this process. We hope to welcome you back soon.
   

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10. R

    Richard VIP

    Cleveland26 reviews

    5.0

    Dined on April 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Very good service, comfortable seating, nice views.
    

    17 River GrilleResponded on April 23, 2025

    Thanks for the feedback, Richard! We're thrilled to hear that you enjoyed your experience at 17 River Grille. Our team works hard to ensure a comfortable and enjoyable dining experience, so your kind words mean a lot to us. We look forward to welcoming you back soon!
    

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