Excellent attention, environment and extrodionary food.
Slow Tuesday night, the bread came out cold, when questioned, was told that's how it's intended... I asked to have it heated through, it was good bread, shame it was delivered chilled We order apps beef tartare and arancini. The tartare was totally pickled with capers, you tasted nothing else. Honestly, nothing but capers. The arancini was done right, we just preferred it with marinara not mint, can't fault them for that. We got their signature saltimbocca pork scalipini. Zero saltimbocca could be discerned. Like zero. We also got the scallops and pork belly. The scallops we're completely over salted when accompanied by naturally salty pork belly and fried and seasoned sun chokes... Way too much. We did say something to the waitress and the chef came over to talk to us. We relayed our feedback and he asked if we wanted something else, we asked that he choose. He sent over a snapper and black barley that was absolutely spot on. Bravo for fixing a miss and actually reading your guests and reacting. Moved to 4 stars for the effort.
Primo is Italian, Primo is very well staffed. Everyone in our service was friendly, courteous and more than willing to make our evening great.
Both orders had special requests not on the menu, or swapped and added. Everything was wonderful. I had their Bolognese and subbed the Papperdelle pasta, it was magnificent. Well portioned, full of flavor.
Will definitely revisit Primo. Hat's off to the Chef and staff.
We live in NJ & we were vacationing in Florida. We’ve been to Primo many times and it is one of our favorite restaurants. Food is always delicious and service is exceptional.
Excellent food, service was great, will definitely be back
Food and experience were fine. My wife scallops for oversalted, my pasta was a little undercooked. The bread was nothing great. The service however was really good.
Food was outstanding! Get the fish!!! They also had some good drinks worth trying as well. Knowledgeable servers as well.
The restaurant is beautiful. The food is just fair and it’s relatively expensive. Our waitress was very good.
Cheese plate is very good! Wide selection of wines.
Everything was exceptional!
Fabulous service and ingredients; and food that was out of this world. We had Thomas as a waiter and he was very professional, along with others on his team. All worked as a team to make our night. The creativity with the 63 degree celcius egg and the desserts were phenom. Also loved the grilled peach wrapped in proscuito as an amuse bouch.
Very nice place with great service. The cheese platter appetizer was fantastic! Every dish we ordered was delicious.
Our meal was delicious! The flavor combinations were beautifully put together. We enjoyed this meal from beginning to end. The appetizers were each complex and delicious in their own way. The meatball and polenta appetizer was seasoned to perfection and my favorite. Our meals were packed full of flavor and memorable. The dessert was divine! Our service was exceptional. The staff was attentive and very knowledgeable. This was a great dining experience. We will dine here again!
Went to Primo's for a birthday celebration. Wonderful atmosphere, great food and service.
This was my third time here. I make it a point to eat here each time I stay at the Marriott or the Ritz. Upscale Italian food but won't break the bank. I strongly suggest making reservations in advance, as this place fills up pretty quick. Their wine selection and cocktails are impressive.
They did not give me my points for my dining. I had a reservation for two. We just flew in. My associate was having problems at airport so we were not sure if she would make it. I was hungry since I had been up since 4:30 traveling and no food. I guess they decided to penalize me instead of offering great service. I am at hotel for 5 days wit 8 people and I will not bring them there.
Brandon was outstanding and as usual, the food was amazing.
Both of our entrees were exceptional. Jody, our server was right on with his recommendations and the wine pairing he suggested. Pricey but we will be back for sure!
Our food was not very good except for our dessert that was excellent. We were one of two tables in the restaurant and still service was not great! The server spilled a drink with ice and just left it there for my daughter to clean up. I would never eat here again!
dinner took a little longer than normal to arrive. Other than that it was excellent!
This is always a great restaurant. The service is exceptional. The food is tasty and locally sourced.
I visited this restaurant a few years back and toughly enjoyed it. (I have only just returned to this area) Unfortunately on this last visit, the smell of old cooking oil or fat was very off putting, and seemed to linger on your clothes, it is no longer the upmarket restaurant I remember, the choice of menu, being meatballs, burgers and pizza do not justify the that label. However our server was very pleasant and efficient. I will not be in a hurry to revisit this restaurant.
I was staying at the Grand lakes resort on vacation and thought that I would try one of my favorite restaurants - Primo !
It did not disappoint - another outstanding dinner experience !
I enjoyed it so much that we went back and had dinner there the next day !
Great experience! The food and service was amazing!
I had dinner with family and found the food was of good quality and there was a nice selection of wines. I found this restaurant frankly overpriced considering the service, noisy atmosphere and location.
My wife and I really enjoyed our 9th Anniversary dinner. The waiter was great, very attentive and personable. They have a very limited selection of menu items ( 1 fish, 1 seafood, 1 meat, 1 chicken, etc.). A little inconsistent on the pricing and very expensive. $11 for a basic salad, $22 for lobster and pasta, and $44 for veal shank. We brought our own special bottle of champagne and were certainly expecting a corkage fee of $15. We were VERY displeased with a $25 corkage fee. That is way out of whack for less than 2 minutes of the waiters time. The restaurant would still get their profit margin on a $15 corkage fee. We would not go back anytime soon. We would recommend it but would caution about the prices.
It was our second time eating here. First time everything was spot on. This time the mushroom bisque lacked flavor other than the large fosr of truffle oil. Veggie pasta was way too salty.
The food was excellent and the server was extremely accommodating to my daughter who has Celiac.
Resort restaurant, nicely designed. Food was unremarkable, excellent service.
Food was amazing, great service, great wine list. You are paying a resort premium which is fine, the food quality and service justifies the price, just does not earn a 5th star for value.
Worth every penny. Food was supreme,service the same.
Excellent food. Need to dim the lighting though. Very bright in dining room.
Lots of children in the restaurant but it is an Orlando hotel with shuttles to Disney world so understandable
Great service. Nice atmosphere. Upscale dishes steered towards average taste buds. Should have been much better considering the reputation
This was our second time
Visiting within a month since
Time was AMAZING! However, we were a bit disappointed. The service was pretty bad. The restaurant was not busy and service and food were SLOW!! Too slow. We were not
Impressed with the fried gnocchi. They brought us out some free appetizers because they knew they were slow and we didn’t understand why. Needless to say, we got our food so late we took it home. A little disappointed.
Dining at Primo was an excellent end to our vacation at the JW Marriott. The food was delicious, unique, and reasonably priced. Our waiter was highly attentive and provided efficient service. Moreover, the ambiance was quiet and managed to integrate class and comfort. I would highly recommend making reservations in advance. My husband and I look forward to dining at Primo the next time we are in Orlando.
Great service and good food. A tad pricey, but was worth it for our special occasion.
Vacation- good food but limited menu.
Practically no pasta on the menu.
More pasta dishes will help this menu
Dining at its finest. The food here is magnificent! The service is amazing. Food arrives timely and not on top of each course. Each dish is like an explosion of flavors in your mouth. When I visit Orlando, it is one of the first restaurants at which I make a reservation. Highly recommend it. It is a bit pricey, but well worth it.