Prime at Saratoga National
Went for Valentine’s Day, food was okay. Not worth the price, wasn’t blown away. Good option for date nights or special occasions
We went for their Italian buffet - it was great and especially for the price!
Requested a seat by fireplace ….anniversary brunch, married at SNGC...didn,t happen, got stuck in back corner....next year maybe different...
Everything was very good to excellent as for the food both flavor -( But seriously, the experience was very good and we will be back. Thank you, Gary W.
Enjoyed the Sunday jazz brunch. Food was well seasoned and taste was great. Omelette station was great. Mojito was perfectly made. Only a couple minor, minor issues: 1. The BBQ salmon was a bit on the dry side. 2. The pancakes would be better if fluffier. 3. It would be great to have chicken or turkey sausage. Would definitely go again.
Waitress was very professional, but service seemed very slow considering restaurant was nit full.
My party and I especially appreciated the lower level of noise. The dining room was full, but we had no problem carrying on our conversation. Too many restaurants these days are acoustically designed to appear crowded based on the noise level. Not pleasant. This venue was just right. We could hear the music and each other, without shouting.
For the cost of the meal, I was very disappointed. We were seated right next to the kitchen even though the hostess knew that it was a special occasion. It took a total of 3 hours for us to have our meal. The seafood tower was quite pricy even though the items were for the most part pre-frozen and certainly tasted like it. Major dissapointment.
Everything was fantastic. Staff were very accommodating and asked if everything was to our liking.
Perfect. The ambiance is the best and the food and service were wonderful.
Arrived early and they were ready for us and seated us right away. Everything was top-notch, from greeting thru leaving. A perfect night to celebrate my wife’s birthday.
Daniel was absolutely perfect. New the menu inside and out and never let my wine run low. Sea bass was cooked to perfection
Brunch with kids and Grandkids. Buffet has something for everyone. Beautiful setting yet casual enough for extended family. Carving stations, interesting breakfast and lunch items.
I and my party throughly enjoyed ourselves. But I was overcharged for my daughters meal. She's 11 and they charged me the adult price which isn't applicable until age 13. Which made her meal almost triple the price. Unfortunately I didn't notice until I arrived home and I live an hour from the restaurant.
Most of the food (pasta, meats) was cold!
Waiter and waitress were amazing. Food was very good.
Great service, ambiance, nicely decorated for holidays.
We enjoyed a lovely celebration dinner at Prime. Great food and our server Danielle was phenomenal. Highly recommend.
Buffet was not ready at 4:30pm and although seated already, wait staff did not inform us when buffet ready as promised, seated in the lounge which was far too loud due in part to wedding guests from upstairs hooting and hollering over basketball game, 2 other guests making a spectacle of themselves in the ladies room, inattentive wait staff and prime rib far too rare. Also forgot little details like butter rolls. Not a good“$34.95” experience.
2 out of 4 lunches were sirloin steak done well and tough to chew when ordered medium well. Restaurant replaced one meal ( other diner did not want it replanced), and comped it and the dessert. Wait staff was very good. Fairly quiet place, good for conversation.
Pleasant attentive staff. Wine requested not provided. Fabulous desserts. Glassware from bar smelled like dish rag. Enjoyed seafood tower. $$$
Really enjoyed my dinner the atmosphere was fantastic!
The food and the service was good. My only complaint was that it was so dark the it was nearly impossible to read the menu. Needs to have a briginhter light/candle on the table or a more readable menu ex. black print on a light background
When you run out of prime rib an hour before your buffet event ends there is no excuse for this!
Although they tried to offer a replacement, beef sliced thin like London broil is no way a replacement for a nice slab of prime rib at all.
No real aplogies or adjusts came forth either.
My fourth time there and plan on many more. Cannot say enough great things about my brunch there.
Outstanding! Arguably one of best restaurants north of NYC.
We were treated very well by the staff during Restaurant Week. Even though it was a busy Friday night, we were seated right on time, with reservations, and the food was excellent. The pub steak for the 4 of us, 4 different temps from rare to medium, served just right.
The ambiance is beautiful; we were near the fireplace. Candles lit above the fireplace. Beautiful sconces and chandeliers and artwork. Thanks for the lovely evening with friends.
This place continues to demonstrate a level of sophistication rarely encountered in upstate New York. Back from several years ago, I'd decided to return for Saratoga's Restaurant Week. The friendliness and promptness of the waitstaff remains impeccable. There was never a need to have to ask for more water. The meal began with a very tasty Parkerhouse Bun smothered in rosemary-infused olive oil...and then another :-). The highlight of the meal was the starter...perhaps the richest, most delicious and satisfying cream mushroom soups I've ever had. My choice of the Apple & Sage Stuffed Chicken Breast was good, but I thought the chicken could have been more tender, and the stuffing vegetables cooked through more. The potatoes inside the perimeter of the slice of squash was an interesting touch, but I think I might've been happier had I chosen the salmon entree. For dessert, the Maple Pot de Creme was nice, but the the compote had a smokiness which I found off-putting. Something more simple like a cranberry-orange jelly would have been a better way to go. On the upside, a deliciously-sweet sparkling moscato with dinner definitely helped save the day. The cappuccino with dessert was average. This remains a great place for special occasions...however, the dinner menu is severely limited during the cold months.
We love eating at the National ! Always top notch!! Service is impeccable as is the food😊
Food is always perfection. Its pricey but worth it. We did fixed price special $30. Included appetizers. 3 great main meal choices and dessert
It was a perfect date night ! The service was spot on and we were not rushed while we sipped on our martinis. We were both pleased with what we ordered and enjoyed lingering over coffee and dessert. Looking forward to coming back soon!
From the second we were greeted by the valet until he said good night everything was totally five stars. Our hostess, server, and all the waitstaff were beyond pleasant. Our food consisting of soup, salad, entrees and dessert were all prepared and presented perfectly. The specialty cocktails were mixed fantastic and the wine list is phenomenal. I really cannot say enough about Prime and it easily ranked in the top five Saratoga Springs area restaurants. I was looking forward to our next visit before we were out of the parking lot.
Poor food quality for the price. Been there many times. Probably the last.
We have dined at Prime many times and I want to give the usual 5-star rating, but this time I cannot. As always, the food was excellent, but this time the ambiance was not up to par. There was a party going on in the private room (wide open to the main dining room) in the back. People/children walking to and from the room constantly and lots of noise. Staff was carrying a large tower of chairs (stacked about 6 ft high) through the main dining room to the private dining room during our dinner. Couldn't these chairs have been stacked in the private room ahead of time? Servers seemed a bit harried (I observed one server actually running through the dining room.) and this wasn't the quiet seamless service that we have always experienced at Prime. Something new at Prime since our last visit... Anyone ordering steak was asked to cut into the middle of their steak with wait staff watching over to make sure that it was cooked as ordered. We understand the reason, but it seemed a little tacky to us. Suppose someone wanted to wait a moment before cutting into their steak? It could have just been that particular night, but we just weren't as impressed with the service as we have been on previous visits. Food was great, but not the calm and relaxing anniversary experience that we had looked forward to. Hoping for a better experience next time.
very sub-par wedge salad, average at best filet (semi-warm) and formless not very tasty spinach.
We visit the restaurant in the summer for outside patio seating and usually have good experiences. This dinner, however, was below average for ANY reputable restaurant and certainly not worth the 200.00 bill for 2.
Great way to celebrate the end of the week. Delicious dinner prepared by chef Jason Saunders and team. Great service by the entire Mazzone staff. We took advantage of the weekend Porterhouse special. Yummy, especially the coconut cream pie.
buffet style so serve yourself which is fine but the food was cold when it was supposed to be hot. might have had something to do with it being 40 degrees out side and 50 people opening up the door every 30 seconds for a bridal party or something and the food is right in the hallway when you walk in. the waitress we had completely forgot our drinks
Absolutely amazing. Chris our server was too notch.
Sunday brunch at Prime is a special occasion. There are so many things right about this venue and the food, that I hate to carp about the few missteps. However, I will have to think my return because of the following: Irritation #1, they seemed to be thinly staffed in dining room. Wait staff was clearly told to pay more attention to making sure napkins were correctly (re)placed when patron left seat to get more food, than to offering coffee and beverage refills. I had a mixed drink, iced tea and had to flag someone down to get coffee. They never offered to refill my iced tea or coffee. However, every time l left my seat, my napkin was refolded when I returned. Waitstaff supervision need to rethink it's priorities. I really don't care if my napkin is folded, but I do want hot coffee with my dessert. Second irritation: I was looking forward to the roast beef. I went to the carving station twice and both times the beef was extremely rare and there was no well-done, or even medium-done, beef available. I settled for salmon, which was very good, but not what I was looking forward to. Really! Not everyone wants bloody beef.