Prasino - St. Charles, MO

Not as good as we have had in the past.

We love coming here as a couple and/or with friends. This time, we met friends here for a quiet dinner. The servers are all great and helpful. The food is beautiful and tasty. We always enjoy our evenings here, and look forward to many more.

Anniversary.

Service was impeccable. Food was delicious. Great ambiance.

The food was delicious and the service was quick and friendly. The restaurant even stayed open during a significant snow storm to serve customers with reservations.

We have been here for dinner before and have always had an amazing meal. I booked this reservation to celebrate a family birthday. Unfortunately, the restaurant called me a few hours prior to our reserved slot to inform me that the restaurant would be closing 30 mins after my slot for a few days of construction. They did offer to move us forward, so we agreed. Unfortunately, when we arrived, there was not a “dinner” menu available and our birthday guest was disappointed. While I can appreciate the need to close the restaurant to begin their renovations, a few “days” notice would have been much more helpful so that I could have had a chance to reschedule the celebration. Utilizing OpenTable, seems that it would have been easy enough to get a communication or alert out.

We love Prasino and there isn’t anything we would change except the noise level. It is very difficult to hear and carry on a conversation so we feel a bit rushed to leave so we can talk. We are not old or hard of hearing.

We had wings for appetizers, and then ordered pork steak and the prime burger with horseradish. Service was excellent and food was delicious.

Our server Josh was so attentive. I am on a rather restrictive eating regimen and he offered to ask the chef for substitutions. Everything was prompt and delicious.

We have eaten here several times before. I like that they have a daily special menu for variety, they serve basically healthy food, includes vegan& gluten free items on thier menu.

Food was just ok for the price. This is our second visit to this location with expectations of another great meal, however we were not nearly as impressed as our first visit.

Prasino has a great menu and something for everybody, including our picky daughter who has to be gluten free! Everything we ordered was delicious! Especially loved our tuna tartare on won ton chips - beware it's spicy! Our waiter in the bar area was great, forgot his name, but have had him before.

Enjoyed lovely meal New Years Eve!

NYE. Pre Fixe menu, however their web site didn’t indicate that only specific options would be served.

They do have a kids menu but no fries to go with a burger?

Disappointed yet food was good

Disappointing New Years Eve dinner. Shrimp starter was soggy and bland. Main course Halibut was completely ruined with the watered-down tartar/arugula sauce that covered everything. The ham was dried out. The carafe of wine was a joke, barely enough for two glasses filled 1/8 full, overpriced.

We have always been happy with our experience at Prasino's. However, NYE was a completely different experience. My food was cold (but tasty) but our service was horrible. In fact, I would say our server was almost hostile. When asked for a glass of ice, he didn't bring it until the meal was over. When one of our party of 6 ordered a beer, he didn't bring it for a long time, and then said it was because the bar didn't get it for him (the rest of the party got their drinks). His attitude ruined the dinner, unfortunately, and then we had to tip him 20% because we had a party of 6. We did complain to the general manager on the way out. He said the server would be spoken to, but did not apologize. Most unfortunate.

Good food and service

Loud and busy! We loved the food and great service...super food and delicious options...

We had reservations. They said it would be a few minutes if we wanted to wait at the bar. After 30 minutes I checked back and they had forgotten us. Other than that, the food and remaining service was good.

Great food and everyone seemed happy including staff.

Restaurant was half full yet it took 20 minutes from being sat to have our order taken.

Received our egg dishes and promised toast was almost ready. We had to flag down a random server to check on our toast 10 minutes later. Finally came out but we’d already finished our meals.

Pork sausage wasn’t fully cooked, server came by twice to ask if we needed more coffee but didn’t ask if everything was okay even thought my plate was off to the outside of the table with the cut up sausage, very pink, sitting there, and basically ran off.

The last three visits the service was poor - bringing us soup with no silverware, forgetting the salad altogether yet charging us for it.

Not once, during the latest visit or past two, did any employee apologize.

The food isn’t good enough to excuse such poor service.

Love the menu, service was wonderful and they have plenty of drink options for those avoiding alcohol along with their large wine list. Beautiful place. Never been disappointed by my meal there!

Had a wonderful dinner with my parents and 2 friends.

They have something for everyone and great appetizers too.

Great service!

We dined Christmas Eve and our table for 6 was ready right on time.
Everyone enjoyed their meals and the kitchen was fast even though they were busy.
My Dad even suggested coming back so new fans here.

Xmas eve lunch. It was very nice. Got to visit a lot without feeling rushed. Food is always good.

Very loud and bright. Surprised that a 20% gratuity was added for 6. Server was challenged. My appetizer came with my entree. Service and ambiance did not match the price.

Took over 45 to get our apps
And over 1h 39 to get dinner

Always a great experience.

Prasino has wonderful food! I had a chicken pasta dish and my husband had mahi-mahi. I don't really like seafood, but I tried some of the mahi-mahi, and it was delicious. It's worth the price you pay. The service was good. We will definitely go back.

The only thing better than the food was the personality of Karri our waitress. She suggested items for us to try and was friendly and quick. Great place to eat.

The food was good and the menu will make everyone happy; however, we had terrible service. It took 45 minutes to get our drinks served, our waiter never came back to fill up the water on the table, and one of our plates never came. No one apologized for the wait or missing one of our meals. We had two kids at the table, and we were never offered a kids menu. We also overheard one of the waiters offering specials to the table next to us, but we’re never told of any. It will take convincing to visit this restaurant again.

The food was delicious. The service was just so so. The guy and girl hosts were not very good. They were unfriendly and claimed they didn't have my reservation when I had emails showing I had one. They eventually found it. There was no apology for the trouble and then there was no table available for us. Once we got back there the service was ok. Our waitress was ok but not very friendly or attentive. If it weren't for the good food the experience wouldn't have gotten 3 stars.

Prasinos is our favorite special spot for unique occasions. Food and service are top-shelf quality.

Fabulous service and very good food. Apps were ok, nothing spectacular but the fish dish was outstanding and the steaks looked great!

Our server was friendly and speedy. The food was delicious!

I made reservations and stated we were celebrating two of our daughter's birthdays but that point was never mentioned by the hostess or server.

That being said the server was very accommodating and had personality.

It was a Sunday night and the crowd was slim...thus there was minimal noise. The beet salad I ordered was light on flavor. The presentation was spot on...this time of eight previous time I ordered it...was just bland. (It happens)

Some confusion relating to gluten free items but service staff did error on the side of caution- which was appreciated. Delicious food! Fabulous generous drinks. Little noisy but festive none the less. Overall - can’t wait to repeat.

Ate here once about a year ago and it was pretty good. Last Friday, we waited about 30 minutes for our drinks to arrive and 45 for our app. My steak wasn’t trimmed properly (I was a meat cutter for years, so I know), and they came out after 30-45 minutes after my Wife ordered to tell her that they couldn’t make her sushi roll and that she needed to pick something else out. No Managers checked on us, and when I asked about the poor service with the server, he owned it, but didn’t offer to even take a drink off the bill. I expect more from a restaurant of their calibe. Definitely won’t be back.

Food is excellent! Our service was lacking though. We had a hard time getting drinks and server was very lax, not checking on us very often.

Great service first of all. Food was very good but the flavors were very subtle, wish there was a little bit more. Had a bottle of chardonnay which was a little pricey but overall we had a great experience.