Pier W

Went for an anniversary dinner and enjoyed all aspects of the experience. The piano man was excellent, catering some of the music to the Halloween season. Our server Terry was excellent, offering her expertise in recommending certain dishes on the menu. Food was outstanding, from appetizers to dessert. Definitely recommend for a special occasion!

Lived up tp the well deserved hype and reviews. Outstanding menu, presentation and taste. Oyster sampler had accompaniment notes of origination and tasting highlights. The crab legs were delightful; as was the roasted potatoes and bok choy sides. Classic baked Alaska was indeed a delight.

First time there for my wife and I. We are new to Cleveland, and wanted to go somewhere special for her birthday. The location is amazing and our waiter was great, but that’s where it all stopped being good. The hostess staff was rude and unwelcoming. The food which should be the star of the restaurant was on par with TGI Friday’s or Applebee’s (or some other mainstream chain) except I could have eaten there for 50 dollars. We spent 250 and we’re thoroughly disappointed and will tell everyone we know about our experience.

It has become a tradition observed by me and four friends to celebrate our birthdays at Pier W. We have never been disappointed in any aspect of our experience.

Thank you for the amazing service:) what a great anniversary meal!

Awesome food, excellent service...ryann (sp?) was wonderful.

Pier W is ALWAYS perfect for any occasion and is one of our favorite places. The welcoming staff is warm, friendly and attentive. The food is so fresh and deliciou... and presented beautifully. The ambiance is incomparable wth the incredible Lake Erie view. And, everything is so lovely and pristinely. ⭐️⭐️⭐️⭐️⭐️

Your person greeting guest that evening was a little bit on the rough side

Had a delicious lunch with top notch service from our server Ricky. Always know Pier W is an excellent and reliable choice for lunch.

Exceptional food and exceptional service coupled to make a birthday dinner very special. We had a vegan diner with us and there were two wonderful options - lentil cakes or veggie with homemade gnocchi. The veggie with gnocchi was absolutely outstanding even if you are not a vegan or vegetarian! The bouillabaisse, salmon and filet mignon dinners were tasty and perfect portion sizes too. We do not live in the area, but we already made reservations for our next in-town visit!

We really enjoyed our time at Pier W. We were treated like VIP'S. being seated at the best table in the house. Many thanks to all the folks who work there! Great Job!

Pier W never lets me down....the service was excellent and the food was awesome!!

Great way to celebrate our anniversary. We had a table with a beautiful view and the food was amazing

We went to Pier W for our anniversary. Absolutely loved it. The food and the service was exceptional.

The food was great. We got a corner window table with a perfect view of the lake east and west plus a winning shot at the Cleveland skyline. The service was very good and the baked Alaska was a hit.

One of the best “special occasion” meals we’ve had. Only drawback was a charity auction and after business cocktail hour taking place in the main dining area. We had to listen to the “thank you” speeches and general party atmosphere noise. But I’m sure that is not an everyday occurrence.
Five stars*

Always a delight to return to experience great food and fantastic view. We have never been disappointed. The choice of salads and fish enters keep us coming back.

The food was fantastic! Ashley was our server and she was wonderful and very knowledgeable. We also got a lovely dessert in honor of our anniversary. Pier W is one of the best restaurants in Cleveland to celebrate special occasions!

We loved this place! Everything from the exquisite food and drinks, to the amazing servers. OUTSTANDING! Marvelous view of Cleveland and the lake. My new favorite. I loved how fresh the ingredients are.

They were very welcoming at the entrance and the service was fabulous, even when we spilled our red wine on the table. The only negative was that we felt a bit invisible at the bar while having a drink before dinner, even though the crowd at the bar was light. I highly recommend Pier W for special occasions or just when you deserve a nicer night out.

Took my boyfriend here for his birthday he loved it and we had an awesome experience

Pier W was the perfect place to celebrate our anniversary. Our waitress went above and beyond to make us feel special, the food was fantastic, and the view is amazing. I can’t wait to come back!

Daughter and granddaughter were here from Dayton. Really special day. Super ambiance, super food, super service.

Elvis was our waiter and has been in the past. He's the kind of staff member that makes a great restaurant. Keep that man, he's a gem. Also the piano music was very fun, the musician is another asset to the establishment. An overall wonderful dining experience for our visiting friends from Santa Fe NM.
Thank you !!
Keith Berr

We had a fabulous time on our anniversary. They made sure we had a table near the window so we could enjoy the view of downtown Cleveland. Thank you. The food was outstanding. The service was excellent. We will go again.

An all around perfect experience the service exceeded all expectations everyone there is so genuine and my girlfriend and I had an amazing time food is great as well

Quick dinner to catch up with a friend...we so enjoyed the meal and the table with a view of the city.

Our server, Rianne, was exceptional...knowledgeable, friendly and helpful. She added to our experience in a very positive way!

My partner and I hosted my brother and sister-in-law from Wisconsin (on their way to their winter home in South Carolina) for dinner this past Thursday evening. We were seated close to the front windows for the lovely view of the lake and downtown Cleveland, greatly enhancing our dining experience. Our server was attentive, courteous and professional, proving excellent service. Our meals were beautifully presented and we have a relaxing and enjoyable dining experience like we always do. We are now looking forward to hosting my nephew's partner from Raleigh, NC, for dinner at Pier W in early November, a favorite restaurant of his as well. Thank You.

Unbelievable view along with great food and a very friendly and likeable waitress. No disappointments here. The waitress, Rachael, was very knowledgeable of the items on the menu and was able to guide us towards some great selections. The atmosphere was quite and roomy and the rest of the staff were helpful,polite and professional.

It was a 2 hr. drive and well worth it. The food was very good and the presentation was top shelf. The service was great, our waitress was very helpful and made you feel at home. We are planning on bringing family members there for special occasions . The view was outstanding. We look forward to seeing the view at night.

Beautiful interior setting, great view and excellent service. Food remains, "pretty good."

Wonderful view, food, and service!! It was great for a birthday!!

Professional, delicious, special occasion place for us.

Everything was excellent, the services, the food, the hospitality....I enjoyed myself definitely will be back..

We celebrate my birthday. The food was great, service was awesome and had a great time. Thanks

Best seafood I’ve had in a long time and if it isn’t the best in Northeast Ohio, I’d like to know what’s better.

We were disappointed with our last dining experience at Pier W & do not plan on returning. Our intention was to celebrate our 28th anniversary with a romantic, special dinner, however we found it to be less than average. Pier W is an hour away for us, so we left our home in plenty of time to make our 8:30 p.m. reservation. However, after running into an unexpected detour, I called Pier W but the person who answered the phone said she could only hold our table for 30 min. Fortunately, we arrived at the restaurant at 8:32 p.m. We were barely acknowledged by three people at the host desk, and one host, Adrianna, told us that our table was not ready and directed us to have a seat in the lounge. There was no apology. A few other couples were waiting as well. It took about 15 min for the bartender to acknowledge us. Finally, after ordering a drink, I excused myself to the ladies room. As I passed the host station, I asked Adrianna where the ladies room was located, & she directed me in a tone that sounded annoyed. When I returned, she was in the lounge, leaning over the bar talking to the bartender. I later learned from my husband that she told the bartender that she "lost" some guests, and after some discussion, the bartender realized that she was talking about us! Apparently, she didn't remember what we looked like and couldn't pronounce our last name. We were then disappointed to then be seated in a table at the back of the restaurant without a view. (You cannot request a table with a view at Pier W) Our server was very nice & the food was good, but VERY rushed. Our entrée arrived before we were finished with our appetizer, & dessert came out the minute we were finished with dinner. This evening that was supposed to be special for us felt very ordinary & certainly not worth the hour drive. I encourage Pier W to consider positioning more professional staff to welcome guests, & to train their servers to provide a more relaxed fine dining experience.

Anniversary

Excellent all around. Beef ribs were delicious! Great wine list.