We are happy to announce that Pier W will be taking reservations for Lunch, Mon-Fri from 11:30am to 2:30pm, Dinner ,everyday, from 5:00 pm-9:00 pm and Brunch on Sundays from 9:30am to 2:30pm. The health and safety of our guests and employees is a top priority, therefore, we will seat a limited number of guests at a safe distance, offering a limited menu to ensure an enjoyable dining experience. Our entire staff is strictly adhering to guidelines established by State Health Officials and the Ohio Restaurant Association “Restaurant Promise” by continually cleaning and sanitizing the restaurant including tables, chairs, all surfaces and restrooms. Masks are required upon entry for service. We ask that upon entering and walking through out the restaurant that you wear a mask. Thank you.
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colossal gulf shrimp with classic horseradish cocktail sauce
I had the fluke special and it was superb.
We had another delicious dinner at Pier W last Friday night, seated near the front of the restaurant where we enjoyed lovely views of the lake, downtown Cleveland, and a spectacular lightning show, thanks to strong thunderstorms rolling through Lakewood as we dined. Our server was attentive, courteous and professional, taking excellent care of us. She reviewed the specials and assisted with picking a wine to go with our entrees. Our courses were delivered in a timely fashion, nicely presented. The generous entrees were piping hot and included delicious sides. Desserts were sinfully wonderful, and it was great to be back at Pier W after being absent for many months. Proper COVID precautions were taken by Pier W, and we felt safe with no worries. We look forward to another dinner at Pier W in the near future. Thank You!
Great food great service, the one lady at the door was kind of annoying but other then that service and food was great
Beautiful views and the service and food are excellent! You can’t go wrong here!!!
Pier W continues to excel as one of the finest restaurants in Cleveland. Their food, preparation and service makes this a first choice for fine dining.
Fantastic food, service, and ambiance - highly recommended!!!
Food. Atmosphere. Service. All amazing!
We dined at Pier W for our anniversary dinner. We had a table near the large windows overlooking the lake and cityscape. It is a gorgeous view. We both had the surf and turf. The filets were tender, but slightly overcooked. We requested medium rare. They were more toward medium. The table next to us was asked to cut into their steak to check the temperature, and I feel received a little better experience than we did. I'm not sure if they were regulars or just the difference in the wait staff. Lobster tail was average. It was also served with a twice baked potato that sat on top of a piece of bread. That was a little confusing to me, but I just didn't eat the bread. I ordered a caesar salad to start. It was average, but pricey at $10 for just lettuce, cheese, dressing, and croutons. We had creme brulee for dessert which was good. They also brought us chocolate covered strawberries for our anniversary. Overall, a great experience, and we will return. A neat restaurant, but be prepared to spend some $$$.
I just didn’t care for the server, at the buffet table- they were slow and not Attentive when you came up to the tables- I know the COVID 19 is why you can’t serve yourself - but I will not be going back until this brunch is back to normal.
Brunch was delectable. Seafood, mimosas, salads, waffles and much more. Excellent customer service and great ambiance.
We were expecting greater variety of food options, especially considering the price. We enjoyed the view.
Excellent place for date night.
We were 5 in our party, and we loved the experience. One person thought the crabmeat on the gulf shrimp was strong. Service and ambiance were excellent.
Best seafood restaurant in Cleveland and also the best view of the skyline!
Outstanding food and service. Great view of Lake Erie and Downtown Cleveland.
This is our special occasion place. Everything is excellent. Pretty pricey, though. $45 for Sea Bass a bit much.
Great food and great service. I would highly recommend!
We were seated quickly, our table had a view of the city and we were not even by the window. Our waitress Ellen was very knowledgeable about the menu, and gave some great suggestions. We really enjoyed our visit to Pier W, and made reservations for Valentine's day. It is a great place to celebrate an event.
The food, view, service, and live piano music were amazing!!!
It has been a while since we had been there. Food excellent, service outstanding, Covid precautions in place.
The food and service were perfect as usual. We told them we were coming for a special occasion. They seated us next to the kitchen and the piano player. The piano was so loud that we had to use ear plugs....the kitchen had equipment running that sounded like grinding ice....and no view to the outside. They were full so no chance to move. Hopefully next visit we’ll draw a better table....
One of the best restaurants around Cleveland. Food, service and atmosphere are always perfect.
Took my wife there for our anniversary. Highly recommended! Complete seafood menu (COVID time, so maybe it was scaled back, not sure), but I had a difficult time deciding! It has a breathtaking lake view, the service was outstanding, and the atmosphere was perfect. We will be back for sure.
This is our go to place when craving an amazing meal!
The food was amazing.. and so was the service!
Outstanding service! Delicious menu! Fabulous view! Need I say more
Great food and service. Never disappointed going to Pier W. Server was exceptional.
Never a disappointment!! Always have a great experience at Pier W!!
Wonderful restaurant beautiful scenery and food was excellent the customer service was excellent everyone was polite and fast I recommend it for all ages
Great place, I will return again soon. Food was great.
Since this was our first visit and it was our anniversary I was hoping we would get a table near the window or at least with a view of the city. We ended up with our backs to the window looking at the interior of the restaurant. That was my only issue with this experience. Everything else was top notch!
Our server, Rachel, was so nice and helpful! The food was amazing and we felt very safe with the covid precautions that Pier W has in place. Overall, great experience!
Outstanding food, ambiance and amazing service. The staff is very pleasant and attentive. Kudos to the chef
After all these decades, still the finest dining experience in Midwest.
The last time I was at Pier W must have been about 20 years ago. In all that time it hasn't lost one bit of its charm or wonderful food. We went for brunch to celebrate our Anniversary & it was wonderful. If you love seafood I don't think they can be beat. Beautiful atmosphere & the food was incredible. Highly recommend!
It's definitely a little more expensive than most, but the quality of the fish is unmatched and it is has always been cooked perfectly. Service has always been top notch. A little bit noisy but not so much that you can't have a private conversation.
I have been bringing my fiancé here for years. We don’t get out often so when we do, we make sure we go somewhere special. I have never had a bad experience... until this past Saturday. The hostess was great, the barmaid was wonderful. Our drinks were delicious but once we were seated at our table things changed very quickly. We were brought water and told our server would be with us shortly. We waited over 28 minutes until someone came to our table. 4 waiters looked at my fiancé as they passed and no one came by to see why we hadn’t been served but people sat after us were. It was for my fiancé’s birthday and there she was, crying at the dinner table as her favorite restaurant because she felt that we were being profiled. She felt like it was her fault and she ruined dinner because she wasn’t dressed fancy enough. She even questioned if it was because she was the only person of color in the restaurant. Or because we are gay.
We ended up speaking with the manager and getting a wonderful waiter, Sean. He was kind, took responsibility. Honestly, he went above and beyond to try to turn things around for us. My steak was way under cooked but I didn’t even care because Sean was so wonderful.
As for everything else, it was the worst restaurant experience I’ve ever had ending with my fiancé crying at the dinner table on her birthday feeling like it was because of her that we were treated so poorly.
First time at Pier W for my husbands Birthday. Amazing view, food and staff. Will definitely be back again. Thanks for an excellent experience.
Always enjoyable to eat at Pier W. The highlight was our server who was so very accommodating and friendly.
Pier W offers takeout which you can order by calling the restaurant at (216) 228-2250.
Pier W is rated 4.8 stars by 7165 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.