Pier W

4.9
7740 Reviews
$31 to $50
Contemporary American
Join Us for Lunch, Dinner and Brunch - We Missed You!
We are happy to announce that Pier W will be taking reservations for Lunch, Mon-Fri from 11:30am to 2:30pm, Dinner ,everyday, from 5:00 pm-9:00 pm and Brunch on Sundays from 9:30am to 2:30pm. The health and safety of our guests and employees is a top priority, therefore, we will seat a limited number of guests at a safe distance, offering a limited menu to ensure an enjoyable dining experience. Our entire staff is strictly adhering to guidelines established by State Health Officials and the Ohio Restaurant Association “Restaurant Promise” by continually cleaning and sanitizing the restaurant including tables, chairs, all surfaces and restrooms. Masks are required upon entry for service. We ask that upon entering and walking through out the restaurant that you wear a mask. Thank you.



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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
What 7740 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.9based on recent ratings
4.8
food
4.8
service
4.9
ambience
4.6
value
Noise · Moderate
99% of people would recommend it to a friend
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T
Trip
Cleveland
3 reviews
Dined a day ago
Overall5food5service5ambience5

We absolutely loved it!! Celebrating a birthday and everything was perfect!!!!

MH
MarissaH
Cleveland
1 review
Dined a day ago
Overall4food4service5ambience5

Beautiful location on Lake Erie. Mixed drinks were disappointing, but wine was great. Also did not love the fish special, which I was greatly looking forward to. Gave a free dessert because we were celebrating!

S
Sarah
1 review
Dined a day ago
Overall5food5service5ambience5

The entire experience was wonderful. All of the waitstaff were so polite and genuine. Truly my only complaint was that one of the three appetizers we ordered was a bit small in quantity for the price! All three were delicious, we LOVED our entrees, beverages and dessert was fabulous!

OT
OpenTable Diner
1 review
Dined 2 days ago
Overall5food5service5ambience5

Great experience!

HB
HaroldB
Columbus
11 reviews
Dined 2 days ago
Overall5food5service5ambience5

We had our first weekday off work in many months. We decided to go to the Rock N Roll Hall of Fame, followed by Pier W. Unfortunately we also tried to go to Pier W over our week off over July 4th weekend and all times for reservations were booked for over a week-so PLAN AHEAD. The food, service and ambience are perfect for a romantic diner. The only caveat is that dinner for 2 was $168.00. Plan ahead and enjoy !

OT
OpenTable Diner
Cleveland
2 reviews
Dined 2 days ago
Overall5food5service5ambience5

Well you would think this experience would warrant a less than 5 stars but after the entire experience it should be a 5+ review. The evenings events started off w/ my 6yr old not liking his grilled cheese. He’s a super picky eater. The server eagerly switched it out w/ some buttered noodles (which weren’t on the menu). Then the server accidentally over pours a water glass which due to the laws of gravity and liquid causes water to land right in my sisters purse. The server who now appears devastated and super apologetic begins to laugh at our reaction and us making jokes at the situation. Lobster bisque arrives. TO DIE FOR! If you get anything there definitely get this. Main course arrives. 1 white tail stuffed shrimp and 2 filet. We cut our filets and they both appeared to be well done. They willingly cooked us new ones. As they were cooking the manager came to speak to us. He explained that all filets appear well done in the restaurant because of the lighting and windows w/ the lake outside. Really strange, right? It was a nice conversation and polite but we thought a weird excuse. I even said if they’re cooked correctly please bring them back as we will eat them. He insisted on new steaks. The new ones arrive. We cut. They appear well done. We pull out our cell phone lights and just as he said they were cooked correctly. It was like magic. So if you order a filet use a light before sending it back. Now to dessert. A chocolate cake. My one bite and there is something not hard or creamy on my tongue. I pull out what appears to be a small think rubbery item. Come to find out from that it was a gelatin that they use between layers to hold everything together. Lol! If it was going to happen that night it was going to happen to our table. Creme brûlée is amazing. So 5 stars because no matter what happened we weren’t jerks about it and the staff bent over backwards to make our experience above 5 stars. Thank you Allison & her manager for a great time w/ great food.

RW
vipRWM1906
Cleveland
137 reviews
Dined 2 days ago
Overall5food5service5ambience5

Our friend treated us to dinner at Pier W last Wednesday night. We had 5 PM reservations with a request to be seated at one of the tables at the front of the restaurant to enjoy the fabulous views of Lake Erie and downtown Cleveland. We arrived early and were checked in by the hostess. We were the second party called at 5 PM and were seated at one of the tables next to the front windows. Our server arrived promptly thereafter and took our drink orders and explained the menu. After our drinks arrived, our orders were taken and we enjoyed the view over our drinks and tasty bread.

Our appetizers arrived in good fashion followed by our entrees that were beautifully presented and were piping hot. My lobster pappardelle was delicious with plenty of lobster meat, tender pasta and a smooth and creamy sauce. The other two entrees--cedar plank salmon and crab-stuffed gulf shrimp--received rave reviews from the other two members of our party. Desserts were scrumptious--two of us enjoyed the raspberry chocolate torte with ice cream while the other person enjoyed the creme brulee.

Another outstanding meal at one of Cleveland's best restaurants! We are lucky to live in the adjacent Winton Place condominium building, so we dine frequently at Pier W. Thank you!

J
Joseph
1 review
Dined 3 days ago
Overall5food5service5ambience5

Always an outstanding experience from the start! We'll be back soon

MG
vipMarilynG
Cleveland
12 reviews
Dined 3 days ago
Overall5food5service5ambience5

Dinner was wonderful and they even gave us a slice of complimentary cake for desert to celebrate our anniversary

MS
MS610
1 review
Dined 4 days ago
Overall5food5service5ambience5

I expected the toilet paper to be better quality. The restaurant it’s self and location are beautiful. The service was great food was amazing, I did feel
Like the portions could have been a little more based on price, but I understand the type of restaurant is not for quantity it’s for
Quality and the quality was great, I’m just a fatty and like to eat too much

AW
AnthonyW
1 review
Dined 5 days ago
Overall3food5service5ambience5

Food and service was excellent. Yet why was my bill 177.17 but I have two pending charges one for 195.00 and another for 206.00. This is causing issues with my account. This is unacceptable!!!

j
johnt
Cleveland
18 reviews
Dined 5 days ago
Overall5food5service5ambience5

A long-time classic that remains a classic! Whenever my wife and I desire seafood, we have a choice ... sushi or cooked? If cooked, we head to Pier W. The restaurant has a classic view of Lake Erie and the Cleveland Skyline, a nicely appointed bar, a well-trained staff, and despite some cutbacks in the menu due to staffing challenges due to the Pandemic, a manageable selection of classic dishes available on any given night.

Now if they'd just bring back my wife's favorite appetizer, the Oysters Rockefeller, Pier W would be perfect.

M
Mack
1 review
Dined 5 days ago
Overall5food5service5ambience5

Incredible food extremely knowledgeable and friendly staff, our server picked out the best wine I’ve had in years to go with our smoked salmon!! Extremely talented live musician playing the piano!
And the view of the lake was top notch

KK
KevinK
1 review
Dined 6 days ago
Overall5food5service5ambience5

Had a great service, people were friendly and nice too!

AD
AshleyD
1 review
Dined 6 days ago
Overall5food5service5ambience5

Wonderful experience and the food was amazing. Excellent service.

RM
RuthM
1 review
Dined 6 days ago
Overall5food5service5ambience5

It was our 50th wedding anniversary. We were treatd like we were the only patrons there. We had a wonderful experience which made our special day one we will remember.

B
Brittany
Cleveland
1 review
Dined 6 days ago
Overall5food5service5ambience5

We loved it so much! We cannot wait to come back for another date night

BS
BradleyS
1 review
Dined on July 16, 2021
Overall5food5service5ambience5

If you’re trying to impress your woman this is your place.

JD
JulesD
Cleveland
1 review
Dined on July 14, 2021
Overall5food5service5ambience5

Terry I believe was server’s name, she was awesome and very kind. Amazing service and food was fantastic.

OT
OpenTable Diner
Cleveland
1 review
Dined on July 14, 2021
Overall5food5service5ambience5

Celebrated wife & daughters Birthdays…we had an awesome window table. Sam our server took very good care of us and the evening could not have gone better!

OT
OpenTable Diner
Cleveland
2 reviews
Dined on July 13, 2021
Overall5food5service5ambience5

Great setting. Great service. Excellent menu. Outstanding bouillabaisse

CB
ColB
1 review
Dined on July 13, 2021
Overall4food4service4ambience4

My husband and I celebrated our 30th wedding anniversary at Pier W. The hostesses and servers were friendly and attentive. My husband enjoyed his filet and I loved the flavors in the lobster pappardelle. The atmosphere was nice and featured views of Lake Erie and piano music.

MS
MikeS
1 review
Dined on July 12, 2021
Overall5food5service5ambience5

We have been here many times. Great atmosphere and food. Service was excellent, and we will be back. A+++.

P
Pumpkin
1 review
Dined on July 11, 2021
Overall5food5service5ambience5

I see why people keep coming back for good food, service, and ambiance!

AT
AaronT
1 review
Dined on July 11, 2021
Overall5food5service5ambience5

I went there for dinner the food was awesome the service was great definitely would recommend it

DG
vipDinerGal
Atlanta
29 reviews
Dined on July 11, 2021
Overall5food5service5ambience5

As always, fantastic food, service and ambience. Always a great choice for a special occasion.

BS
BillS
1 review
Dined on July 11, 2021
Overall5food5service5ambience5

Sunday brunch has everything you could want to eat. From prime rib carving station to oysters and eggs.

RY
RalphY
1 review
Dined on July 11, 2021
Overall5food5service5ambience5

Great service and remarkable food every time. Looking forward to going back.

MS
MattSmith
1 review
Dined on July 10, 2021
Overall5food5service5ambience5

Outstanding! From start to finish it was unbelievable! I wish I could remember our servers name but she was five star as much as the food was! Will definitely be back!

DT
DanielT
1 review
Dined on July 10, 2021
Overall5food5service5ambience5

Took my girlfriend here for her birthday and we had a really nice time. Dinner, drinks, and service was great! The lobster bisque was amazing.

F
Fuzzy
Cleveland
1 review
Dined on July 10, 2021
Overall5food5service5ambience5

Great food, great atmosphere. Great for a special occasion.

JM
JimM
Cleveland
1 review
Dined on July 10, 2021
Overall5food5service5ambience5

The food selection was great. The views were epic. Great wine selection.

t
thomasv
1 review
Dined on July 10, 2021
Overall5food5service5ambience5

Pier W is a excellent experience for special occasions which I enjoy whenever I go

c
vipcarolen
Cleveland
4 reviews
Dined on July 10, 2021
Overall5food5service5ambience5

It was great we have not been there in over 30 years we had an absolutely fabulous table what a great view of the lake and we were hosting a couple that has moved back to Cleveland from Atlanta the food was fabulous and our server was excellent thank you so much for a wonderful time

RS
RickS
1 review
Dined on July 9, 2021
Overall5food5service5ambience5

Amazing atmosphere with an iconic Lake Erie view from your table. Highly recommend. Best Crab Cake I have ever had ...food was stellar. Service was on point to give us by far one of the best dining experiences to date. Way to go!!

JA
JasmineA
Cleveland
2 reviews
Dined on July 8, 2021
Overall5food5service5ambience5

Yesterday was my first visit to Pier W and it was amazing! I enjoyed the architecture as well as the soothing view of the lake as well as being able to view downtown Cleveland. My server's name was Chloe and she was sweet! Had lobster bisque and the Pier drink! Will definitely go back and highly recommend to a friend!

B
Brian
1 review
Dined on July 7, 2021
Overall4food4service3ambience5

Was a nice evening, staff were perfectly nice but nothing above or beyond. The food was good. This is a typically more expensive restaurant and lived up to that (mostly based on buying a bottle of wine).

I would recommend this place as a very nice place to dine in the Cleveland west side area.

DC
DonnaC
1 review
Dined on July 7, 2021
Overall5food5service5ambience5

This was our 36 anniversary celebration and the staff was so pleasant from made our day special. We will be celebrating there again. Thank you to all the wonderful staff. The Crosby’s

AF
AF2018
Cleveland
4 reviews
Dined on July 7, 2021
Overall5food5service5ambience5

Birthday and friends gathering. Excellent meals. Excellent service.

WR
WesleyR
Cincinnati
2 reviews
Dined on July 6, 2021
Overall4food4service3ambience4

Pierogies were a tad on the doughy but not bad. Ran out of water once but overall the service, food and ambience were good!

FAQs

Pier W offers takeout which you can order by calling the restaurant at (216) 228-2250.

Pier W is rated 4.9 stars by 7740 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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