Pier W

4.8
7565 Reviews
$31 to $50
Contemporary American
Join Us for Lunch, Dinner and Brunch - We Missed You!
We are happy to announce that Pier W will be taking reservations for Lunch, Mon-Fri from 11:30am to 2:30pm, Dinner ,everyday, from 5:00 pm-9:00 pm and Brunch on Sundays from 9:30am to 2:30pm. The health and safety of our guests and employees is a top priority, therefore, we will seat a limited number of guests at a safe distance, offering a limited menu to ensure an enjoyable dining experience. Our entire staff is strictly adhering to guidelines established by State Health Officials and the Ohio Restaurant Association “Restaurant Promise” by continually cleaning and sanitizing the restaurant including tables, chairs, all surfaces and restrooms. Masks are required upon entry for service. We ask that upon entering and walking through out the restaurant that you wear a mask. Thank you.



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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
What 7565 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.8based on recent ratings
4.8
food
4.8
service
4.9
ambience
4.6
value
Noise · Moderate
98% of people would recommend it to a friend
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JL
JudyL
Phoenix
3 reviews
Dined a day ago
Overall5food5service5ambience5

Just perfect as always!

HR
HollyR
Cleveland
1 review
Dined a day ago
Overall5food5service5ambience5

Excellent service and food. Had a wonderful evening.

B
Buffie
Cleveland
21 reviews
Dined a day ago
Overall5food5service5ambience5

One of the best meals I’ve had in the Cleveland area, beautiful views!

SF
StevenF
Cleveland
6 reviews
Dined a day ago
Overall5food5service5ambience5

Excellent food and service

LN
vipLizN
Cleveland
38 reviews
Dined 2 days ago
Overall5food5service5ambience5

One of the top restaurants in all of Cleveland. Best food, service and definitely best view.

SM
StevenM
Cleveland
1 review
Dined 3 days ago
Overall5food5service5ambience5

They seated us at a great table looking out at the lake and the cityscape. The server was attentive and our drinks, appetizers and food came out at the perfect cadence. Food was delicious, and the special birthday cake for my girlfriend was an excellent touch.

DB
DonaldB
Cleveland
1 review
Dined 4 days ago
Overall5food5service5ambience5

Always an excellent experience. We go to Cape Cod every year and the swordfish special was as good as on the cape! Cooked to perfection. Also, love the view of the city.

KM
KingM
Cleveland
1 review
Dined 5 days ago
Overall5food4service5ambience5

Good food, excellent customer service! Looking forward to returning

M
Miamimi
Cleveland
5 reviews
Dined 5 days ago
Overall2food1service3ambience3

This used to be our favorite go to restaurant. It was, at one time, the epitome of a high end special occasion restaurant. But no more! The last 3 times we've eaten there, the food has been terrible. This time, Mother's Day for brunch, was especially disappointing.
The entire brunch setup was confusing and unwieldy. Because of Covid, you could not serve yourself, and several of the servers were inattentive. Some were stingy with their portions. My husband asked for a slice of bleu cheese and was given one about the size of a quarter. My chicken, which had good flavor, was cold, as was my tortellini. The tortellini was also tough and chewy. The mussels were ice cold, rubbery, and inedible. My husband complained and our waiter brought us a bowl of fresh ones. They were delicious. All in all, it was a bad experience. A repeat of Thanksgiving. We won't return anytime soon.

CW
ColleenW
Cleveland
1 review
Dined 6 days ago
Overall4food5service3ambience4

Thought the restaurant was nice, food was great, but the service was so so. Coffee and water were slow to be filled and silverware was also slow to be replaced.

I would come back.

C
Catherine
Columbus
2 reviews
Dined 6 days ago
Overall5food5service5ambience5

Brunch buffet is still open. Done very well within COVID guidelines.

OT
OpenTable Diner
Cleveland
1 review
Dined 6 days ago
Overall5food5service5ambience5

Mothers Day

MK
MadelineK
Cleveland
1 review
Dined 6 days ago
Overall3food3service2ambience5

We booked our reservation online weeks in advance. We were taking engagement pictures and headed to dinner straight after, so our reservation was for 8:30. Online I remember them saying to call if you were going to be late. We were going to arrive right on time, so I called to make sure they knew we were still on our way. The hostess was very nice but let us know that the kitchen closed at 9pm. So when we got there we were seated right next to the kitchen. The view of the lake is terrific! The resuturant is beautiful. But sitting next to the kitchen was like being put in the corner. Our server was not as attentive as we would have liked. We were ready right away to order, so we could get food. We asked for a desert menu, but by the time the waitress returned, it was already after 9pm. Luckily she did get us dessert and the peach cheesecake was to die for. The entree was decent, in my opinion not worth what I paid for it. I was disappointed by our experience because it looked so great and seemed like if we had come earlier, we would have been treated better.

LT
LindaT
Cleveland
4 reviews
Dined 6 days ago
Overall5food5service5ambience5

This is a great restaurant to celebrate a special event. Beautiful view of the Cleveland skyline. The food was exceptional nd the wait staff couldn't have been better.

S
vipSuzanne
Chicago
8 reviews
Dined on May 7, 2021
Overall5food5service5ambience5

Birthday celebration... Food exceptional and Rachel was attentive and engaging!! Lobster bisque was to die for.... both our meals were perfection... the Halibut and Swordfish! Wow!! Would highly recommend !!

J
Johnny
Cleveland
7 reviews
Dined on May 7, 2021
Overall5food5service5ambience5

Amazing meals as always. Best view in Cleveland.

AM
AmandaM
Cleveland
1 review
Dined on May 7, 2021
Overall5food5service5ambience5

Dinner at Pier 2 is always excellent! Delicious food and wonderful service. Always love our time there! They are so thoughtful for special occasions as well! Would very much recommend!

MH
MargaretH
Cleveland
1 review
Dined on May 5, 2021
Overall5food5service5ambience5

Everything was perfect. We enjoyed the views, the food, the service the kindness of the entire staff. We will definitely be back again.

LF
LaoluF
Chicago
8 reviews
Dined on May 5, 2021
Overall5food5service5ambience5

Great experience! Lovely views of Lake Erie at sunset, piano playing familiar melodies, all paired with delicious food. Perfect date night/birthday dinner

RW
vipRWM1906
Cleveland
136 reviews
Dined on May 5, 2021
Overall5food5service5ambience5

We had yet another lovely dinner at Pier W Wednesday night. We arrived just before 5 PM in the hopes that we would be seated at the front of the restaurant, but the lone table for four already had been seated, even though it was not yet 5 PM. That was disappointing. However, we still were seated at a table that still afforded good views of the lake and downtown even though we were seated at the back of the lower level of the restaurant. The service and food was outstanding. Our server took excellent care of us--he was attentive, courteous and professional. Our appetizers--the shrimp cocktail and salad--were delicious and nicely presented. The entrees were served piping hot and beautifully presented. My crab-stuffed gulf shrimp, roasted asparagus spears and garlic mashers were a gourmet treat! The crème brulee was a perfect ending to the dinner. We look forward to our next dining experience at Pier W in the near future.

OT
OpenTable Diner
Seattle
10 reviews
Dined on May 5, 2021
Overall5food4service5ambience5

Moms birthday she enjoyed every bite, We can’t wait to go back this summer.

CA
CaroleA
Cleveland
1 review
Dined on May 4, 2021
Overall5food5service5ambience5

It had been a few years since we had been there, but it was always one of our favorites. When my husband's birthday came up that was where he wanted to go and it did not disappoint.

MN
MarcN
Cleveland
1 review
Dined on May 4, 2021
Overall4food5service3ambience4

Food was excellent, little pricey, service was a tad slow and could have been more attentive. Loved the piano, wish it was playing the whole time I was there...

ML
MalloryL
Cleveland
5 reviews
Dined on May 4, 2021
Overall5food5service5ambience5

Beautiful view, delicious food!

RD
RonD
Cleveland
1 review
Dined on May 3, 2021
Overall5food5service5ambience5

Excellent service, delicious food, outstanding view!

LE
LisaE
Cleveland
1 review
Dined on May 2, 2021
Overall5food5service5ambience5

This was our anniversary dinner. Food, drinks, server...all awesome! Can't wait to return.

SL
StephanieL
Cleveland
1 review
Dined on May 2, 2021
Overall5food5service5ambience5

Perfect place for a special occasion. Fairly priced and lovely location with outdoor patio.

h
hawkdawg
Cleveland
3 reviews
Dined on May 2, 2021
Overall5food5service5ambience5

Loved it it was a beautiful day service food was great

OT
OpenTable Diner
Cleveland
1 review
Dined on May 2, 2021
Overall5food5service5ambience5

Anniversary

OT
OpenTable Diner
Cleveland
1 review
Dined on May 2, 2021
Overall2food2service5ambience5

Service and atmosphere great. Really Disappointed with food selection. It was very vegetarian like and pretty boring to be a buffet brunch. I expected a larger variety as far as carbs and healthy choices. I’ve had better brunches that were cheaper. This wasn’t worth $50 a person. I like Pier W but I won’t be back for brunch.

AJ
AndrewJ
Cleveland
2 reviews
Dined on May 1, 2021
Overall5food5service4ambience5

Overall, I would have to say that my girlfriend and I had a great dinner to celebrate her birthday. We’ll definitely be back.

FS
vipFoodiesinSevenHills
Cleveland
58 reviews
Dined on April 30, 2021
Overall5food5service5ambience5

We had not been there in 20+ years. We plan on going again at the end of this month with the couple we went there with 20+ years ago to celebrate their 35th wedding anniversary. The live music brought back memories and the food and service was excellent!

m
vipmarkh
Cleveland
10 reviews
Dined on April 30, 2021
Overall5food5service5ambience5

Excellent food great staff , Awesome experience Thank you

L
Larry
Cleveland
1 review
Dined on April 30, 2021
Overall5food5service5ambience5

Great food & service. Is an upscale restaurant, but will still return!

TP
TimothyP
Cleveland
7 reviews
Dined on April 29, 2021
Overall5food5service5ambience5

Great food great view
!

OT
OpenTable Diner
Tampa
1 review
Dined on April 29, 2021
Overall5food5service5ambience5

Excellent waiter, excellent food… The perfect ambience. A beautiful view of the lake.

OT
OpenTable Diner
Pittsburgh
1 review
Dined on April 29, 2021
Overall5food5service5ambience5

April 29,2021
Anniversary

Had a wonderful table even though it was too cloudy to actually see much of the lake. Our waitress was wonderful. Her name is Ellen. Food could not have been better. Highly recommend and will definitely be back.

C
Cher
Cleveland
8 reviews
Dined on April 29, 2021
Overall4food4service4ambience4

Lovely dinner, beautiful view and enjoyed the piano music! Hope you open for lunch soon!

RM
RonM
Cleveland
5 reviews
Dined on April 28, 2021
Overall5food5service4ambience5

Pier W is excellence in Cleveland. Well established with wonderful views of Cleveland and the Lake Erie.

MS
MichaelS
Cleveland
1 review
Dined on April 28, 2021
Overall5food5service5ambience5

A very pleasant and delicious dining experience, as always.

FAQs

Pier W offers takeout which you can order by calling the restaurant at (216) 228-2250.

Pier W is rated 4.8 stars by 7565 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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