Pier W

It was my girlfriend’s birthday and the staff was so friendly and the food was delicious!

Five stars, always five stars! The food, service, atmosphere & view make this one of our favorite restaurants in Cleveland.

The food was outstanding and our server was outstanding.. of course the view was wonderful

Great as usual.

Have been to Pier W in the past and have always been very pleased with the service and food. This past Wednesday, 9/19, must have been a very off night for the kitchen...at least I hope that is all that is going on. Clam chowder was spot on...hubby enjoyed a selection of mussels. Dinner was very disappointing. I ordered the crab stuffed shrimp over a potato mash and my husband ordered the scallops over pasta carbonara. The shrimp were awful. Terrible after taste and way overcooked. The crab stuffing was very fishy. My husband enjoyed the scallops and the flavor of the pasta but the pasta was overcooked and sticky. We were offered a complimentary dessert as it was our anniversary and we did enjoy the creme brulee. To their credit my dinner was removed from the bill without my having to ask and Teri, our server, was wonderful. We were so disappointed, though, as it was our anniversary and for us to go to Pier W is a special treat as it is on the expensive side. We will give them another shot in the future and hopefully won't be disappointed.

The Amish chicken plate was wonderful!
I would return just for that!
We had a great Anniversary!
Our server was outstanding!!!

Beautiful view! Great Atmosphere! Great food and staff!

Loved my dinner here! Everything was perfect. The filet mignon was delicious I would get it again and again. The view is spectacular and the service was great.

Our server Jessica was terrific in every way. She made our romantic evening special. A big shout out to her

First visit - everything lovely.....we shall return!

Amazing service and food! Best king crab ever!! Brought us out a special dessert for our anniversary and made sure we were by the window. The view was amazing too! We will be back!

Perfect place to create wonderful memories! Consistantly exceptional service. The city skyline view and lakeview can't be beat.

I was pretty have with my dining experience overall. My only complaint is that i wish our table was more solid, it was kinda wobbly.

Our waiter never brought us bread, so we had to ask after our meal arrived. We didn't get refills on our empty water glasses for 20+min. The hostess gave us anniversary menus, and wished us well, but our server never did. Beautiful venue and view, but the lack of authentic fine dining service was quite disappointing.

We came for our 5 year anniversary and arrived 1 hour early with plans to grab a drink or two before our reservation. Even though the restaurant was very busy, the wait staff and management assisted us in getting seated within a few minutes, and with an amazing view of Lake Erie and downtown Cleveland. Food and drinks were great, as usual. View was even better. Still one of Cleveland’s best restaurants.

As always Pier W exceeded our expectations. A wonderful place for that special occasion dinner. Its been in our top two for many years.

Best calamari and lobster bisque I’ve ever had in my life and the best view in the entire Cleveland area. Truly a treat

Salmon and roasted veggies were great, calamari was not the best I've ever had, walleye was fair, pierogies weren't great, I expected the mashed potatoes to have more flavor, dessert was the best part. View of the lake is gorgeous and overlooks the city, but I expected the beach to be cleaned up at least in the vicinity of the venue. Our server was great, but we were waiting a while for her to initially appear. We had asked to move from a booth to a table and the original waitress was very accommodating, but we watched as she was quickly chastised for having allowed us to move.

Beautiful scenery inside and out. Good food, great happy hour, the bartender is on top of everything.

Outstanding food. I had blackened grouper and it came with an avocado salsa and was on peruvian mashed potatoes...the flavors came together so well and it came out very hot. It was amazing. My wife had king crab legs...the portion was massive, so naturally I ate some too...She and I both loved them. Unfortunately our service was not good. We weren't even greeted for 10 minutes after being seated. We were told by our waitress that she had been switched to us due to a large party, so she didn't know she had our table. She also said that group was the reason our food took so long. We were there over 2 hours... another table near us came in 20 minutes after us and was gone at least 30 minutes before us...they had a full meal and dessert. Was excited for my first visit there and left disappointed in the service experience.

The food is always good here and service. Unfortunately for us, they sat us next to a wedding group for their rehearsal dinner. It ended getting fairly noisy and we just felt uncomfortable. The restaurant staff should have closed that whole area off to the public. There were plenty of other tables for them to seat us at. Not sure why they sat us there. But it ended up kind of ruined out very rare evening out.

Upon arrival, we were disappointed to see that the outside patio was closed for a private party. We were dining to celebrate two birthdays and wanted to take our picture again with the city in the background as we had a couple of years prior. We enjoyed the two filet dishes that we ordered, but the snapper special was just fair and the service was quite slow. Overall, not our best experience at Pier W.

Our waitresswas very knowledgeable and i wouldsay overall outstanding

Long Drive from Beachwood

We love this location and restaurant. However, this is not a venue for babies and toddlers. Why young parents and grandparents think this is ok is beyond me. It is distracting at best but at the worst it ruins everyones' meal.

We had an amazing time, just what we were looking for to celebrate our anniversary! Not only was the food phenomenal our server was also! Can’t wait to go back! Great place to eat dinner & watch the sunset!

Our server was wonderful, my lobster bisque and filet were fantastic.

The overall experience was very nice. Excellent food and service. The only disappointment was that we were not seated in closer proximity to the waterfront view. We had made a special request to do so but were seated about the level in closest proximity to the waterfront view even though we noticed their were empty tables for two much closer to the water during our whole stay. Our reservation was for a Monday evening and we were wondering if staffing issues caused us not be seated at the empty tables.

Overpriced for a small portion of mediocre food. The service and atmosphere was awesome. Beautiful view.

A Birthday surprise for me and glad we went. Service was very good, as was the lunch menu. Good sized lunch portions too. Appreciated the Birthday Desert on the House. Excellent Gin & Tonic. Terrific wine list. Let’s not forget to mention the outstanding view. All together makes it a very special lunch and celebration. Thanks!!!

Our party was given a very nice booth with a great view of the lake. The service and choice of entrees was very good and the presentation and quality of our meals were also far above average. The server seemed knowledgeable about the specials, although she did read the desciptions instead of memorizing them. Ambience was quite good. I would definitely recommend Pier W to a friend.

Food was great and our waiter, Ricky, was very helpful and thoughtful.

Perched over Lake Eirie, great views, and great seafood perfectly prepared.

Generally I don't do/write reviews, so I will just say everything was great except for the weather but that was also an excellent experience for the lakefront of Lake Erie, of how it can be

Great food, magnificent view! Would definitely recommend it to my family and friends!

Great food, wonderful friendly service all with an outstanding view

I ordered the cedar plank salmon, it was the best fish I have ever eaten. It melted in my mouth! The rosemary potatoes and seasonal vegetables were also amazing! I would highly recommend Pier W to any seafood lovers! The view of the lake is breathtaking and the ambiance is heightened by the live piano player.

We were very happy with all aspects of our trip to PierW. My wife had the Walleye and I had the filet, both were great!

This reservation was made well over a month in advance. The request was made for a window table. I called a couple days before to confirm a window table was possible and was told it was no problem. The evening of our dinner they were unable to accommodate. We were not seated at the window. Less than 10 minutes after we were seated, a window table opened and they say a party of 2 that had not requested a window table (we asked them). If they had asked us to wait we would have been more than happy to wait a few minutes for the window table. Also our server was not very good. She was very slow and while she came to check on us frequently after our food arrived, it took far too long for our orders to be taken. Lastly, we were celebrating a birthday. The cupcake provided for the person celebrating was absolutely terrible and should be removed from the “menu.” We ordered 2 other desserts that were great but that cupcake was unacceptable for a restaurant of your caliber.

The food was the most amazing food I have had at any restaurant. Calamari was amazing, crab cakes, lobster bisque, steak and lobster tail... everything was amazing.

The salad was not very good; comparing it to the other food that came out.. the salad could have been a little more dressed up.