First visit. Excellent service and food was awesome!

Twin lobster tails were amazing and affordable. Service was excellent.

The waitress, was wonderful, food was great, everyone was super!

The lobster roll was the best I ever had! Better than on Nantucket or Martha’s VIneyard. Not kidding. My colleague had the walleye because he was from out of town. It was the freshest fish he’s ever tasted. We will back!

Pier W: Fantastic service, great views, delicious food.

OpentTable: I wrote a nice succinct review & opentable wants it longer - Why do they make these be so long? ... Come on - now I'm at 50 character min - Not cool opentable you are messing up Pier W's review.

We had a wonderful meal for our anniversary last night. The ambience and the service were epicable. Today my husband informed me that his business partner attempted to purchase a bottle of wine for us for our anniversary dinner over the phone. He was informed that we do not have a reservation, while in fact we had two reservations under our names. Due to restaurant policy, he was not able to do this. He was informed that instead the restaurant would provide us with a complimentary dessert. We never received this desert. However, it appear that this desert was delivered to the people at the table who were also celebrating their anniversary. This is very disappointing.

My scallops were over cooked and the sauce to my pasta was extremely oily and curdled. Very disappointed especially being my first time there.

Was a good experience except that my dinner companion received the scallops instead of the blackened grouper she had ordered. She didn't wan't to complain because then we would have to wait for the order to be redone and we were going to a meeting following dinner. Besides that it was pretty good.

Two friends and I were celebrating one of our birthdays. I will say that, if you make a 5:00 p.m. reservation and you get to Pier W 20 minutes early (they seat the restaurant tables right at 5:00 p.m. but the bar happy hour is open and really hopping before that) you get one of the best tables because it's right at the windows overlooking Lake Erie and with a great view of downtown Cleveland. Excellent wine selection and the seafood is flown in fresh daily. Two of us had a wonderful trout dish covered with pistachios and served with asparagus and with an excellent honey lavender sauce. The birthday girl had halibut and loved it as well. We were there on a Monday night and by the time we left the place was packed so make certain you make a reservation beforehand.

We love the view and the ambiance. The food was exceptional and the wait staff was attentive. Did I say the view is fantastic?

Fabulous, as usual! I would recommend this restaurant to any of my friends, and even people I don’t even know.

Excellent all over !

This is my wife and I 6th time here for our 6 year wedding anniversary, we come every year. Just a great place over all, really enjoy coming here!

This gem possesses a gorgeous view overlooking Lake Erie and downtown Cleveland, with a romantic ambiance, excellent food, and courteous staff. Pier W also has a rich history, which our waitress was delighted to share with us. Every part of our meal was superb; fresh and sustainably sourced Halibut and scallops, bacon that was cured in-house, handmade pasta, and a delicious Austrian wine that paired wonderfully with our entrees. Truly an essential experience for anyone in the Cleveland area, whether a lifelong local or a tourist in town for the first time.

Excellent our Favorite 😎

Amazing restaurant with a gorgeous view. My crab stuffed shrimp and my boyfriends filet mignon were excellent. We had a wonderful evening celebrating his birthday with friends. Our waitress was very knowledgeable and took great care of us. We will definitely visit again. Thank you Pier W!

Bad experience prior to Dining. Got there early to have a drink at the bar and it was over an hour wait just to get in the bar.

Excellent meal and service. We got an unlucky break with a loud rehearsal dinner taking up a big part of the restaurant. Any other day and this would have been a stellar experience.

Friends visit from Brazil

Unfortunately, this was not the best dining experience we've had recently. For the second time in a row our table was not ready when we arrived. When they attempted to seat us it was in a small booth. Two of us are over 6 feet tall and in the 250 pound range. We were finally seated at a table next to the kitchen exit. My wife chose Pier W for her birthday dinner as we have had a connection to the restaurant going back nearly 30years. My wife's dinner came out cold and my short ribs were tough . To be fair, the appetizers were good as were the desserts which the manager comped due to the delivery of a cold dinner to my wife. Our server was also very nice and helpful. We had a similar experience back in February for our anniversary. Two strikes and we're not sure there will be an opportunity for a third. We have always taken out of town guests to Pier W as an example of a great Cleveland restaurant. Given our recent experiences we won't be doing this in the future. Truly unfortunate.

One of our favorite places to go for special occasions......birthdays, anniversaries, New Years Eve. The atmosphere, food, service and view are wonderful!

Certainly one of the top restaurants in CLE, not because of the fantastic view of the lake with downtown in the distance, though that is a real plus, but because of the beautifully prepared fresh seafood dishes, the great ambiance and the impeccable and welcoming service. the crab cakes, lobster bisque, Walleye and salmon were all exceptional.

The food was excellent, and presented well. Our only issue was we this. My wife and I ran across multiple stories about how Pier W was one of best places to view fireworks. We felt really lucky when we snagged an independence day reservation. Even more so, when we were seated with a perfect downtown view.

We soon found out that they were closing at 9pm , additionally several employees even said you wouldn't be able to see from there. Seems questionable.

Anyway, that aside, the food was delicious , and now we know for next time. Looking forward to trying the brunch sometime.

Amazing quality of food.

Our anniversary go-to restaurant. Wonderful food, outstanding service, and great views of the lake and downtown.

VERY good food! Service was excellent but a little too casual. Felt at times like I couldn't move because the waitress was like right up against me. All in all it was a great experience and worth the food.

Outstanding. Our server Jamie was excellent. Food was delightful.

Excellent service, tremendous views of Lake Erie! Outstanding cuisine every time!
I had the special - grilled swordfish and my wife had the crab stuffed gulf white shrimp over golden mashed potatoes. My swordfish was absolutely awesome and her shrimp was great!
Pier W is our favorite special event restaurant in Cleveland!

Great meal... with a table that overlooks the lake and the downtown Cleveland skyline!

The food and service were phenomenal. We always love going to this restaurant!

A/C sucked. Interior was tired. Food was ok, but not great. Server was attentive but not great. Nothing about this place lived up to the mistique that people think when they hear Pier W. Some Clients had shorts on! Not so much a Cleveland gem. Maybe 40 years ago.

You are paying for perfect seafood. Service is appropriately timed and excellent. One of my favorite spots for a special dinner with my wife, and there happy hour is awesome as well

Had some amazing meals over last 6-8 years and felt chef was one of best in Cleveland. All three of us disappointed in service and presentation of meals. One sent back because of way too much salt on fish. Food was lukewarm and looked like it was sitting in the kitchen for a long time . Orders were incorrect. Total meal took way too much time. Has the Chef Changed in the last 5 years?

Excellent meal, from soup to dessert. We look forward to celebrating our anniversary at Pier W every year.

I called for a reservation. They had none. OT had 3. I booked through the OT app and the reservation was honored without question.

The food was overall very good. Main meal was excellent. Salad was ok, too much dressing. We did not receive any bread until our meal arrived and we requested some bread. By the way bread was ok at best. Pier W used to have the best rolls in town hands down, their current bread is not so good. Overall the atmosphere was excellent and food was good but we felt very rushed—I had not even received my drink order or appetizer and the waitress was pressing us to place our main order. I thought it was unusual and a change in the restaurant’s philosophy. The only reason I say that is that we are probably the most efficient, least leisurely diners we know, and I almost never feel rushed since we are not the type to unduly linger. So my recommendations are to cool it with the emphasis on throughput and go back to your old dinner rolls. That’s all. By the way, this may be the first and probably last restaurant review I provide—So I’m not usually inclined to provide feedback other than through my return business.

We have been here before and the food was not as good as in the past. The service was great and the view was awesome.

The entire experience was excellent. We drove from Pittsburgh, it was worth the drive, we will definitely be back. We had the perfect sit. Thank you Kevin for the excellent service.

Sam was outstanding! Professional. knowledgeable,friendly,polite,cheerful, mature manner but very caring! You could tell he was a veteran employee! made our experience of celebrating my husband's 75th Birthday memorable!

Great service as always. Went early (5pm) to secure a window seat facing the lake. Great views of downtown Cleveland. Server Elvis was helpful and courteous. Great attention to detail. Great wine selection. Lobster dishes were excellent. Delicious deserts. Highly recommended.