Pier W

Excellent meal and service. And can’t beat the view!!

We were celebrating at an engagement and Pier W was the perfect place! The food and service is always outstanding. We had the best table with a beautiful view. Everything was perfect. Thank you for such a memorable evening.

Absolutely excellent service , ambiance and food!

Women’s restroom hadn’t been serviced in sometime. Otherwise experience was great.

Not only was the food so delicious, our server was so attentive & friendly. Can't wait to come back. Have already recommended Pier W to several people.

We were celebrating a Wedding Anniversary with our daughter and son-in-law, and our server, Ricky made it special. He was personable, friendly, knowledgeable about the food and spirits, and he did not rush us. My husband and I dined at Pier W on a regular basis, and the experience is always different depending on who our server is for the evening. I was so relieved that our experience was a pleasurable one thanks to Ricky!!

The prices on the menu are out of touch ! But I knew that going in, so I wasn't surprised. I'll start off with the lobster bisque. There was one small piece of lobster in my bowl. The server assured me that it had small chunks of lobster in the soup. There wasn't any. I ordered the small fillet med. well. Had to send it back bc it was undercooked. The twice baked potato was very dry ! I was hoping they offered a regular baked potato, but they had a standard set as to what came with each dish. I wish they offered a small salad with the dinner, but it was al a cart .
As far as our server goes....there was just something about her that didn't work for me. She seemed to rush us with our choices. Maybe it was just me.....
So on a whole, I wouldn't go back for sometime.

Excellent! From service to food, everything was fantastic. The tuna & cobia special was outstanding. And the peanut butter torte is one of the best desserts I’ve ever eaten.

A great dining experience. The view off the lake and skyline were amazing. Only second to the view of the "full moon" we were blessed with the evening we were there. The waiter we had was vert attentive, helpful, timely and thoughtful. A great experience.

Our favorite place for that special occasion dinner. Amazing as always. The view of the city at night was stunning. The soft piano in the background adds that special touch to a perfect evening.

Service was great and food delicious! Of course looking out over the lake always beautiful! Will definitely go back!

Anniversary

Wonderful food, restaurant, service, and ambiance!

The atmosphere in terms of architecture and view is one of a kind and great! We felt that the room needed sound control materials installed. It was very difficult to hold a conversation across the table with the chatter of all the other guests. In addition, there was a pianist playing. While I appreciated the music it was loud enough that it was no longer ambiance and became additional noise to overcome and tune out to concentrate on conversation. This was all around 7:15pm

The speaker in the main entrance needs replaced as it is crackling and the sink in the men's room was a trickle and made hand washing take longer than normal.

I would return though, the food was excellent.

Perfect!!! It was a birthday celebration for my girlfriend. We arrived early in hopes of good seat near the window. We had a few drinks at the bar, then Julia, the hostess, was able to accommodate us in less than 10 minutes. We sat at the best table & view in the house. We were immediately greeted by Billy, our waiter, who was informative, cordial & fun. All a great combination for a waiter. We ordered a double lobster tail meal & the surf and turf which were done perfectly & tasted remarkable. Then the show started. We originally had this spectacular view of downtown which was quickly replaced by a thunderstorm. The lightning & clouds rolling in off the lake made for a great show. To top it off we were then provided with a complimentary desert of our choice & a birthday cheesecake for my girl. After settling up our bill we walked outside to get to our car & the rain had stopped at the perfect time. It couldn’t have been scripted better. Julia & Billy played an essential roll in our experience. Highly recommended.

We had a fabulous evening dining on delicious seafood and yummy desserts! Service was fabulous as well. Thank you for a delightful evening!!!

Amazing meal, amazing service, just a great place to go for a great dinning experience.

Everything was mostly fine. Clam chowder was delicious. The lettuce in my chopped salad was a bit tired...lots of brown pieces.

Everything at Pier W as perfect. A truly memorable dinning experience !
Our wait staff headed by a most gracious lady were superb. After fifty years, Pier W is still here - elegant and outstanding!

Excellent food with a spectacular view! Sam, our waiter was excellent, and so were the rest of the staff.
Their lunch menu is varied with many excellent choices..and did I mention the view?

The food and service are always great here. The view is outstanding!

Celebrated special events and the whole experience added to our festive mood. Informed the restaurant of special event and everyone went out of their way to make sure we had a wonderful experience. As always, the food was delicious and the view is amazing. We will be back!

Our waiter Sean was fabulous. They should have more waiter's like him.

The restaurant is beautiful, waitress was wonderful and the food was delicious. I do have to comment that we did not feel special at all when I had specified multiple times how important this night was. In my reservation I mentioned it being my boyfriends birthday and requested the best server and table. I called and confirmed my reservation and reminded the hostess on the phone how important this night was and how I would like a great table. Her response was cold and she said “well window seats are first come first serve.” I asked her why they took reservations when the best seats couldn’t be reserved. She just replied that every seat in the building had a good view and we would be “fine”. When we arrived (10-15 min early) for our reservation, they took us to a table that was in the corner. A very secluded corner. My boyfriend asked to be moved and the hostess said “well you can have the spot in that corner by the rocks” and disappointed he said never mind. I was extremely embarrassed. This was my first time here and I specified multiple times how important it was to have a good table. When we arrived early, the hostess should have seen the notation on my reservation and offered us to sit at the bar while we waited for the best seat. I would not have minded a short wait for a table with a perfect view. Instead she brought us in, sat us down in the corner and went on her way. The waitress was great and very informative and kind. No complaints there, just super annoyed and embarrassed that I spent well over $200 for a dinner and had to sit in the corner. I will be back for the food but I won’t be back on a special occasion because it clearly doesn’t matter what you request in your reservation. Extremely disappointing.

Our very favorite seafood restaurant. The service and food are first class and the view is exceptional. We are usually in town around our wedding anniversary. We make a point to visit Pier W. This year's visit was exceptional thanks to the special attention provided by Maribeth and our server Rachel.

My husband and I celebrated my birthday at Pier W. The service and food were exceptional! The view of Lake Erie and city of Cleveland was breathtaking. I highly recommend Pier W.

Our favorite place for a special occasion or any other time. We can count on having a great meal with excellent service. The views are awesome.

We went to Pier W to celebrate my husband and I's anniversary. It was such an amazing experience! There was a beautiful pianist playing live music, the food was phenomenal (I ordered a halibut dinner entree and my husband got a lobster parpadelle pasta dish) and the view was breathtaking overlooking Lake Erie with the CLE skyline off to the distance.

Always a lovely dining experience at Pier W. We thoroughly enjoyed our evening.

My wife and I celebrated our 8th wedding anniversary at Pier W. The food and service was great!

Great food, service, and food.

Dining at Pier W is not a meal...it is an experience. I loved the ambiance, the view, the service, the food....and every minute of my lovely visit to this wonderful venue.

Absolutely amazing time. Food, service, and views were unbelievable. Noise levels are low, acoustics in there are perfect. Since we got engaged that night, Pier W will always hold a special place in our hearts.

We had relatives visiting from out of town and wanted to go someplace special. The Pier W did not disappoint. Our server was excellent and the supporting staff was too. Food and drinks were high quality as expected. We have never been disappointed when we’ve eaten here. Thanks for all you do.

Pier W is one of my favorites. Food is always fantastic. Service is excellent. Thank you for a great lunch!

It was a perfect night. I brought my husband for his birthday. He had never been there before and everything was great. The happy birthday on the menu was a small thing that meant a lot. Our waitress was friendly and informative. The view by the window was amazing. I could not have asked for a better experience. And, of course, the food was wonderful. We will be back.

Great views and great waitress. One fish dish awesome other was overcooked. Oysters were perfect. A great experience.

Exceptional server

Pricey, but worth it. Best view in town. The Halibut special was to die for. We'll be back.

Outstanding as always. It continues to be our favorite restaurant in Cleveland.