Pier W

It was fantastic!

Our Server was Allyson. She was just great!
Brunch choices were plentiful, loved the seafood option
Beef was a little too well done for my taste.
Piano added to the festive atmosphere.
We come every December to celebrate my daughter’s birthday,a lot of fun every time!

Great way to spend our 18th Anniversary. Our server was amazing. She introduced us to the Peach Moscow Mule.... I’m a changed man. 😂😂😂😂

Fantastic meal! Excellent service. Beautiful setting! Thank you for a lovely evening!

Amazing restaurant.
Excellent food and service!

Had a great time everyone was so satisfied and service was great

got there right at 5, only a few tables had people, waitress took forever to even take drink orders. also, food was lukewarm and it took forever to come out so it felt like the waitress left it sitting for a while.

This place is absolutely wonderful for any occasion

Excellent food we had lentil cake and lobster pasta and both were excellent, tomato bruschetta was great. Excellent service and great ambiance.

Great food and even better service. Beautiful views

Waited more than 5 minutes for wait staff to come to table. Did not introduce himself. Took drink order, with me pointing to & saying my selection of Dunham Riesling, from the White wine section. Spouse & I had same thing. Sometime later, waiter brought 2 glasses of CHAMPAGNE & zipped off. It took a while to get his attention, & of course I was unable to call him by his name, he didn't give it! His response to error was, "There may have been misunderstanding." When I told him order was 2 glasses Dunham Riesling, he was sheepish, as he realized HIS mistake. He did recover nicely by returning full champagne glasses to us saying, "I'll let you enjoy these while I get your wine."
Later, when entrees arrived, I had to ask for lemon wedges for our fish. That request was filled in timely manner.

FANTASTICO

Just had their Sunday brunch... great food and service.

The food did not live up to the price. My daughters entree was too sweet. My entree was cold. The desserts were not good

What can I say, It's Pier W, one of the finish places to eat in the Cleveland area, first it has a lock on location, very little comes close, sitting on a bluff on the lake over looking the city, magnifique. The service was top notch, and the food was fabulous. My wife and I enjoy fine dinning often and Pier W is at the top of our list. Enjoy everyone.

Celebrating a birthday, food and service were excellent. Our table was ready at the reserved time with no waiting. The piano added just the right ambiance. It was the perfect place to celebrate during the holidays.

One of the hostesses at the front desk was not welcoming at all. Also there was a heater behind the hostess stand and it was blazing hot in the waiting area. Really no seating so it was awkward and uncomfortable while waiting for our seats. Our reservation was for 6:30 and we were about 10 minutes early but unfortunately had to stand and wait until 6:40 to be seated.

FORTUNATELY the food and service during our meal was amazing and it made the overall experience great.

Great view of the lake. Service was fantastic! Food was great!

I thought for the cost of the dinner the value just was not there. The food was less than stellar, nothing specifically wrong, but when you’re paying over $150.00 for a dinner for 2 I would expect the meals to be memorable.

I wouldn’t recommend anyone to this restaurant.

Excellent atmosphere. Our server was pleasant and friendly. Food was awesome. Pianist was great !!

This is normally a top notch spot but we hit our server on an off night. To be fair the place was packed. It was a very special night for us- my hubby’s 50th and our server was slow to come to table, slow with drinks and refills, never told us specials and forgot my dessert coffee. Nothing huge but lots of little blips that took away from relaxing into a fabulous meal. She was very pleasant and
perhaps was juggling too many tables and not able to deliver on service.

"I love the relaxed feel of this place – like a comfortable dining room in a friends home. IM definitely going back

Pier W is our "go-to" place for special occasions, such as anniversaries and lunch with friends. The decor reminds me of the dining room of a cruise ship, with huge windows overlooking the lake. The wait staff is cordial without being over-bearing. The fish is freshly prepared and all of the meals are so delicious. My friends have been here for happy hour and have said that it is wonderful!

The salmon is the best! The restaurant was very busy, but our server was great and did not miss a step. The view is amazing, even on a dreary day.

Sunday Brunch with everything you expect and everything delicious.

Friends engagement

Wonderful atmosphere and service overlooking Lake Erie. Great sea food as well as the pork chop.
Romantic. Ambience. Just fabulous.

Ambiance, service, food were all excellent. Do not need fifty characters.

One of our favorite places and never disappoints

Great location, food & atmosphere. There was live piano music on Saturday night. Just don't check your hat with your coat! When the coat check girl brought my coat back, I told her I had a hat also. After she went back to find it, I put my coat on & found my hard felt fedora, stuffed in my sleeve! It is not a flexible crusher hat, although it was certainly crushed. That put a damper on an otherwise pleasant evening.

Love this restaurant, food and service have always been good for us. Menu and pictures are online, its such a neat restaurant the way its on a cliff and your lakeview.

Once again, great atmosphere, phenomenal food, and an amazing view. The short ribs are always amazing!

Food was delicious. Priced reasonably. Great ambiance

Go-to place for special occasions or with people from out of town. Wonderful food and service, with a great view of downtown over the lake.

Great good - great service and nice wine list
A little pricey but seafood always fresh and
Service always excellent
Good wine list

Excellent service, food and view!

Had the best table in the restaurant, corner window seat with a spectacular view.
Food was outstanding, couples with RYANNE our server, who is really top notch . Made our fine dining experience wonderful - our favorite restaurant.
Food , ambiance, location and service cannot be outdone !!

Our server was very caring and pleasant to work with.

This was the first time we went to Pier W and actually had some items from brunch that were not top notch. My daughter and I had the Eggs Benedict it was hard on the bottom and raw in the egg couldn’t eat it. My daughter tried again and still couldn’t eat it. There were a few other things this way but that one stuck out in my head, because I love Eggs Benedict and couldn’t eat it. Oh my daughter also said the prime rib was off. We were there for my hubbys birthday. He had the seafood and said everything was great in that regard. But the amount of empty dishes on brunch buffet is unacceptable and our server didn’t check on us enough, had to look for her, unacceptable for this price bracket.

I've frequented Pier W several times and have always loved it but on this occasion was somewhat disappointed.

While treating my son to dinner (who was home from the military), we immediately noticed that the water glasses had a strong fishy odor, which forced me to order the mango iced tea. The iced tea wasn't sweet at all and tasted mainly like cardboard (from the straws).

We also had to wait approximately 10-15 minutes before being seated even though we had reservations. We noticed three other parties waiting as well.

On a more positive note, our waiter was extremely friendly, attentive and helped to make our dining experience more pleasurable.