Wonderful ! Can’t wait to go back!

Great table by the window with a perfect view of Cleveland. Check in was flawless and they gave us a special “Anniversary” menu which was a nice touch. My Swordfish was perfect but my wife’s Halibut was over cooked. Overall, we live this place because of the atmosphere, service, normally great food quality and the unique view.

We had a GREAT time! Food, atmosphere, the Staff, everything was wonderful!

This was my second time dining at Pier W and the thing that stood out to me the most was the excellent serving staff, especially our waitress. The view, atmosphere and the food were all excellent.

Delicious!

Great experience for my anniversary!

We went here to celebrate my promotion at work and I loved the view of ththe waves crashing beneath us on the day we went and the weather was bad. The halbut two-ways was amazing, and I would definitely recommend the crab cakes as an app.

Wedding Anniversary

Food was great as always but service was just mediocre. Have had excellent service the several times my wife and I have dined at Pier W but not this time. Seems like our server had too many tables and couldn't serve well. We will be back, however, because nothing beats Pier W as the best restaurant in northern Ohio.

Larry Schroeder

Get the oysters and lobster bisque!

Wonderful experience! Great service by Michael. Loved the views as much as the food!
Lisa and family

Now that our days are longer, we get to enjoy the scenic view even longer as we enjoy fabulous food and pleasant surroundings. Our guest was very impressed which is why we keep coming back to Pier W.

Excellent. Food was great and the view is just beautiful.

Birthday, forgot the green beans on one plate after asking for them still didn't receive them everything else was good

All in all the restaurant was amazing BUT I Was told I could not add pasta to Italian seafood stew known as seafood bouliabasse by a longtime tenured server! then I was told I could add it in my self at the table ..? Myself I’m a prefix fine dining server and I have never told a guest no or to do anything them selves seeing as how I was serving them: other than that I will go back but won’t be sitting at said servers table.

Entrance was cool. Door is above the restaurant and you walk down into the building which is cast out of the cliff making a great view. Had live piano music as you walk up top the buffet of incredible brunch foods. Can't wait till my next visit back.

This was the first time I visited Pier W. It met all expectations and exceeded many.
It was pretty crowded on Sunday afternoon; but other than that...."What a beautiful restuarant".

Everyone was friendly and courteous. My waitress was extremely helpful. We loved it and will be back.

The food, service and view are exceptional. The only downfall is the close quarters of the table seating. You’ll be really familiar with the tables around you by the time your meal is over. Especially with the up and down during self serve brunch. Other than the close seating, everything else is great. Will definitely be back.

Amazing! the food was great, the service was great! elvis was the best waiter we have had in a while.

Great food (diverse menu allows all to find something they like) in a beautiful environment.

Best service I’ve ever had in Cleveland

This is a delightful place for any and every occasion. The food is excellent, the waite staff is wonderful and I enjoy myself every time I go here.

Best restaurant in NE Ohio hands down. Nothing compares atmosphere wise and the food is always above average as well!

Pier W offers a terrific view of Lake Erie. Window tables are first come first serve. Our reservation was at 5:00 (when they started seating for dinner) and we were able to sit by the window. The food came out very quickly. All the food was tasty, although the appetizer portions were small, so order several--the clam chowder was in a cup smaller than a coffee cup. Will go again for sure!

Always delish. We had Amos as our server - great addition to the night.

Great from start to finish

Our waitress gave poor recommendations and brought out a plate that looked like something from Long John Silvers. Don't order the Walleye.

We celebrated a retirement with food that was better than the view and we had the best table next to the front window. Pier W makes a special occasion extraordinary!!
So just imagine how wonderful a routine lunch could be.

Pier W is a gem here in Cleveland - with views of Lake Erie and Downtown Cleveland. Service is fabulous and the food was exceptional - we celebrated a Sweet 16, they had special menus and even brought a Birthday cupcake! Good Bar Scene too.

Wine list is great
Awesome lobster bisque.
Service was perfect and not too quick

The biggest and most impressive brunch in town. The view cannot be beat.

I've been to Pier W many times (5-6 times) but I haven't been there in probably 25 years because I've moved out of town. I have always had fond memories of Pier W for dinners and ambiance. I have been working to bring my family for Easter brunch for several years and have always made the reservation too late and they were full up. This year, I called in early January when they first opened the reservations for April 1st and got a 12:30 reservation.
We were seated at a table by the window facing downtown and we were very pleased.
Two things seemed different (and I grant that I'm 25 years older now): first, the tables are very close together and moving between them is not comfortable. The other difference I noticed was the bustle. I believe that a fine dining experience is characterized by the ease and grace of the movement of the staff. Many of the employees seemed harried and rushed. Our service was very good. I'm describing the atmosphere more than the personal contact.
Pier W is a very nice restaurant and the food and food choices were very good to excellent. If they removed a table and divided the work load among one more employee, it might help the atmosphere feel more elegant. For the price, I think the customer deserves elegance.

Everything was perfect especially for our first time going. Our food was excellent! I would definitely recommend this restaurant to everyone!

Excellent service by Shawn! Good great and he was on top of everything that made evening special

So good ! I asked them to have a bottle of champagne waiting at the table and they did it was perfect!

Food, service and atmosphere was spectacular! I always enjoy dining at pier W

Main course was good but lacked in presentation. Dessert was inedible chocolate cake was hard and tasted old. Not worth the money there are many other great restaurants can live without the view.

Worth it. Food was amazing.

Have always loved this special venue with breathtaking views of the city. Food was amazing- both my wife and I had a great experience. Wait staff was friendly and attentive.

Fabulous view, great food and the wait staff was super friendly!