Pier W

Fantastic service by Jessica. Great table location. Thanks for making my girlfriend’s birthday so special.

We dined at Pier W for our 39th. anniversary. Our meals were delicious (Amish chicken and cedar plank salmon). We added a mixed green salad and crab stuffed shrimp too. Red velvet creme brûlée for dessert was perfect. Our server, Terri was excellent! The view of the city was beautiful. Pier W has an extensive wine list and a wide selection of beers and cocktails. We enjoyed the piano music throughout dinner. We were happy we chose Pier W for our anniversary celebration.

The meal was amazing and we could not get enough of the view of downtown Cleveland!

Service, food, wine, view of Lake Erie and Cleveland all excellent.

Our table was ready on time, would have liked a window table but we were close enough to see a rainbow starting near the rock hall, unfortunately I can not recall our servers name but she was most attentive. Both our meals were fantastic. My wife had never been to Pier W before and we will most definitely be back.

My family took me here as a special dinner for my law school graduation. The food was delicious and the service was excellent. The view was impeccable and the overall pace of the dinner was very enjoyable. Highly recommend for that special occasion or for just a superb dining experience!

Table had perfect view of the lake. Food was prepared precisely as requested and excellent.
Restaurant was crowded, but not noisy.
Plan to return next year as we do every anniversary.

Another delicious Sunday brunch at Pier W. We were celebrating our friends 40th Wedding Anniversary. It is always a perfect place to enjoy the views, the food, the service and the company. Pier W has never disappointed. One of our favorite places!

Our waiter was Sam! Excellent service.

Pier W is always excellent. From the view to the dinner, service, wine list and desserts, you can't go wrong with the seafood at Pier W. We eat here two or three times per year and we've never been disappointed.

The food was great, Sean our waiter was excellent and as always, great views.

Unless you get a table by the window the restaurant is just OK. Small and tables close together. Food was delicious, but mine was served lukewarm. Service was very good

My husband was so impressed with the service, food, and ambiance! He had never eaten at Pier W before. I would also like to note that our server Rachel was outstanding! We plan on bringing his sister to dine at your restaurant. His sister is the caretaker for their mother, and this outing will brighten her day.

Excellent food and good service considering it was very busy. The bar is pretty loud and was very crowded, but it is a firstrate restraunt.

First time having dinner, food was great, atmosphere was welcoming and relaxing, had an awesome view, service was excellent! Will be back again

Stunning view, with very friendly and helpful service.

Restaurant was overwhelmed. Food was awesome but took a little time to get out our salads from placing orders.

Did not experience any of the discourteous or uncaring treatment mentioned in other reviews. From the hostess station to our server the exchanges were polite and professional. The portions sizes for the entries we ordered were larger than expected (based on previous reviews). However, the presentation and flavor of the food was average and should have a WOW factor based on the prices (which are 5-star fine dining prices). I feel the entree's have an added $12-$15 per plate for the view. My experience was 3-star food with 4-star service and 5-star prices. It's like they're selling the view, not the food. I may go back but will read reviews for the previous 6 months to see if anything has changed.

This was our anniversary dinner. Food was excellent. Service was great until we had to ask for an extra napkin three times with no apology.
I had two gift cards. One from Pier W and another of a similar amount from Mastercard. The server used the MasterCard first and then left $28.60 on the Pier W. When I brought it to her attention, she said “Oh well, you can come back and spend it at Happy Hour .” $28.00 doesn’t go very far for anything at this restaurant. I ended up giving her the entire amount as a tip which is what she was trying to get anyway.

Had the pan seared Walleye. Good and service was great!

Two of our group ordered Salmon Salad, Medium, however it was very fleshy and we had to have it recooked. The lettuce in the salad did not look fresh. There were two birthdays that had been put into the reservation, however it had to be requested again. We were at the endo f the lunch period and when we asked a waitress if we should leave, she responded "I'm not supposed to say that. Have a nice afternoon." It was the most disappointing meal I have had at your establishment and we were celebrating birthdays.

Have been dining at Pier W for years now and it's always been a treat. Food is always good, service is very accommodating, and the view is always wonderful. I had some special dietary considerations and your kitchen willingly changed some items for me that I could definitely eat. We'll be back soon!

Pier W always meets or exceeds our expectation. One of the best restaurants for any occasion in Cleveland!

Seafood is tough to make excellent so far from the ocean, but it was decent and the setting is very nice.

Beautiful setting on the lake with an excellent wine selection.

The restaurant is beautiful for a romantic dinner on the water.

The view, food and service was outstanding. This was a birthday celebration for my sister and I couldn't have chosen a better place to take her.

An amazing experience with an even better view. The staff brought out desert for our anniversary!!!

Food and atmosphere were as always great but the whole evening was spoilt by the waitress plonking the check down on our table when we were half way through our desserts. We had been planning on coffee and liqueurs. This is not the experience I expect from this restaurant.

Everything was outstanding. My husband said his dinner was one of the best meals he has ever had.

Pier W has become our go to place for important celebrations such as birthdays and anniversaries. We have also gone to their Sunday brunch. We have never been disappointed. The food is terrific and the wait staff is excellent - giving just the right amount of attention without hovering. We will be going back again!

Always a great meal and great time. Place never gets old

Relaxing waterfront dining retreat and five-star service

Food here is always delicious and never fails to satisfy me.

Excellent service and food.
One of my favorite restaurants.

The best tasting fish dishes around. Absolutely fabulous.

The food was excellent as always. Service was great as well.

Great food & service! Loved the oyster Rockefeller’s!

It was all as great as expected for Mother’s
Day brunch.
Our seating was for 2 pm and the piano was music to my ears.
Last seating is 2:30 pm and disappointed that is when music stopped.
So if you really really love piano music,
Check the piano times.
Kids through 12 have special pricing but
With our 10 yr old grandson being 5 foot,
He was mistakingly charged full adult price.
He had no complementary alcohol
And just ate a small plate and 2 cookies.
We really love this restaurant and have already reserved for my husbands upcoming
Birthday.

Pier W is the greatest place to enjoy a great meal and enjoy the view!!!
The first place that I take family or friends for a special meal is
always Pie W!