We really wanted to give Passarelle another try! Unfortunately we had the same experience as our last visit. The waitress was overworked, therefore service was slow. I ordered the trout, not inexpensive, and it was truly tasteless. My husband said his burger was “just okay”. The restaurant is in a beautiful location and the staff has always been friendly. We won’t return!
Delicious and perfect al fresco dining
Extremely disappointed in our meals. Other than the setting, there was nothing very good about our visit. Service was very slow and inattentive. We both ordered "brunch" items which were edible - after we sent the almost raw bacon back to be cooked (and got it back almost burnt) - but certainly not tasty or interesting.
I ordered the French Toast whick must have been cooked hours before. It was limp and just sitting in a pool of syrup. My friend had the Passerelle breakfast with undercooked eggs. The bacon should never have made it as far as our table. It was clearly barely warned and not cooked but had not only made it out of the kitchen, but the server saw fit to serve it.
Since our waitress was mostly absent, we finally managed to get the bacon taken back but it was then returned almost burnt we were almost done with the rest of our disappointing meal.
We will not go back.
I've been here for brunch several times, and have always been pleased. The menu is quite good (excellent croque monsieur) and the views of the Reedy River Falls from the patio are unparalleled. I'm writing a review now because of a particularly good visit. I reserved a table on OpenTable several weeks in advance of Father's Day with a special request for a Falls view. When I arrived, I was pleasantly surprised to find that, despite a large and growing crowd of customers, they had kept open for us a table with a perfect view as requested. Combined with the typically-good food and service, my dad and I had a special Fathers' Day brunch. I wanted to single out this occasion because of the excellent customer service -- I feel like it is increasingly rare for restaurants to pay special attention to little requests like this one.
Our go to place in downtown Greenville. Celebrating our 35th anniversary. Food and service are always great. Best outdoor dining experience when you are overlooking the falls. The menu has been tweaked, I’ll miss the lemon ginger bourbon fizz.
Thank you for your feedback. We appreciate you spending your special day with us. We look forward to seeing you soon.
Very dog friendly. Wonderful view. The food was very delicious. Too bad escargot was on shortage!
Hi James! Thank you so much for your feedback. We are so happy that you enjoyed the food at Passerelle. We hope to see you again soon!
Thank you for your review Katherine!
Passerelle is the perfect place to meet a friend for lunch or enjoy a low-key dinner. For me, the best experience is dining on the patio perched by the Reedy River; ask for a table as close to the river as you can for prettiest views and the sound of flowing water. The menu focuses mostly on French comfort foods, a tad heavy for summer, but some lighter options are available including a delightful tuna nicoise. I recently ordered the Mussels Passerelle appetizer. The mussels were perfectly prepared and plentiful enough for an entree. Service can be unpolished, but is friendly and unhurried.
We ordered the mussels, they were cooked perfectly but I thought the sauce was a little bland. The croque
Madam was delicious! Eat outside there are plenty of umbrellas for shade, so beautiful! Inside is very plain looking.
Thank you for your review LakeWylie77. We do apologize for the bland mussels; they are a crowd favorite at Passerelle and I assure you that they are typically very flavorful. We would love for you to return and try them again very soon. Thank you for your business and your feedback. We look forward to serving you again very soon.
Super cute place!
Thank you for your feedback!
The location of Passerelle overlooking Falls Park on the Reedy River during good weather is an excellent place to dine. The food was uniformly good (crab cakes, and trout), with some very good pastries for dessert. Service was enthusiastic, if inexperienced (he was new to the staff), but I have no complaints. Cocktails were a mixed bag, with the French 75 very good, and the bourbon Old Fashion not so great (use simple syrup, not plain sugar in the bottom of the glass). Overall a very pleasant experience, with reasonable prices.
Celebrating a friend's birthday. Food was very good. Music was too loud
My wife and i love the food and the location only complaint i have is they allow people with their dogs to eat on patio i was at a table and the next table was 4 dogs i didnt like that part
Incredible. From service yo apps, to wine, and entrees, everything was perfect. Thank you for such a great experience.
Hi Alana! Thank you so much for your feedback. We are so happy that you enjoyed your experience with us and we look forward to seeing you again very soon.
Great food and service, we all tried something different and no one was disappointed. Despite rainy weather, we were able to sit outside.
Hi JanLyn. Thank you for your review. We strive to make sure that every guest has a great experience with us and we are so pleased that you enjoyed your time here. Please come back and dine again soon.
Great location, mussels, trout and wine selection. Very nice place to entertain out of Towners.
Hi Chef. Thank you for your feedback. We hope to see you again very soon.
Good food and located close to the peace center if you’re dining before a show.
Hi Jim! Thank you for taking the time to leave us a review. We are so pleased that you enjoyed your experience with us and look forward to seeing you again soon!
Took an of town guest to dinner at Passerelle Bistro Saturday evening - and he(we) were SOOOOO impressed. Lily, our waitress, was extremely friendly and efficient. We shared the olives and crab cakes as appetizers - FABULOUS! There were three of us, and we each had a different item for our entrée - Lamb Shank, Trout, and Shrimp en Cocotte. EVERTHING was delicious. For dessert, the other two in my party shared the white chocolate coconut cake and the dark chocolate mousse - they loved them BOTH. I choose a glass of the sauternes dessert wine, also VERY good. All in all, a VERY good showing for this restaurant and for Falls Park - you can't beat the view from this restaurant.
Hi mrsTJS! Thank you so much for dining with us and taking the time to leave us such a wonderful review. We are so pleased that Lily took great care of you and that you enjoyed your meal. We want to make sure that every guest that dines with us has an exceptional experience. We appreciate you very much and can not wait to see you again. Please come back and visit very soon.
A very professional managed & efficiently run restaurant! We were very pleased with the Great food, superb spirits and outstanding service at this French eatery! We will be returning soon to this establishment! Highly recommended!
Hi Richard. Thank you for taking the time to leave such a great review. We appreciate your time and your business. We are so happy that you enjoyed the food and drinks with us. We look forward to serving you again very soon.
Great outdoor seating overlooking the waterfall
Thank you for your feedback.
Great experience. Attentive and friendly waitress.
Thank you for your review.
The lavender creme brulee is outstanding! And the view is like a dream for outside seating. Service was quick and kind. We had a wonderful anniversary dinner here and will be back!
Hi KaitlynH! Thank you for taking the time to give us a review. We are thankful for you business and so pleased that you enjoyed your time with us. We look forward to serving you again.
Nice little French Bistro on the River. Limited menu but the food is well prepared. A bit pricey but the location is wonderful.
Thank you for your review bobbyV. We loved that you dined with us and enjoyed it. We appreciate you taking the time to give us your feedback.
All I can write is Outstanding! I am still loss for words. What an experience. The lamp shank was perfect and the trout was suplime. The waiter was attentive and charming. No doubt when we come back to visit Greenville SC, our first stop will be Passerelle Bistro.
Thank you for your review. We cannot express how happy we are that you enjoyed your meal with us. We strive to make sure our guests have a great experience and it is lovely to hear your feedback. We look forward to your return.
Passerelle never fails in food quality and service. The red wine sangria was excellent and the mussels in white wine sauce never disappointment.
Thank you for your review SouthernOne72. We appreciate your time and business. We hope to see you again soon for some sangria and mussels.
Excellent experience. They accommodated us on the patio with our two dogs. Brought water bowl for them. Excellent food. Overall a great experience and would definitely eat there again. Convenient to the park and great for people watching as well. The patio was a popular spot cause the inside was minimally busy. The patio was definitely the hot spot.
Hi Vandygirl! Thank you for your review. We are so pleased that you enjoyed your experience with us and look forward to you joining us again very soon. On your next visit be sure to ask what dog treat we have available. Thanks again!
Ordered the traditional egg breakfast w eggs to be poached. Unfortunately they were served cold, almost chilled in fact. Returning them took quite a good bit of time, and the replacements? Cold again. Aside from that the food was great, croissants, bacon and delicious sausage helped make up for me getting cold eggs.
Hi Localyocal. We are so happy that you dined with us and took the time to write a review. I do apologize for the temperature on your eggs. We have spoken with the kitchen staff on the importance of sending out hot food to every patron. We hope that you return soon to give us another chance. Thank you and we look forward to serving you again. Chef Jen.
Our favorite al fresco dining experience in Greenville.
Thank you for your review Laura. We look forward to seeing you again soon!
The service was extremely slow and the tables were too close together. The food was mediocre. All in all, we were disappointed.
Hi lynnedn. Thank you for dining with us. We apologize for your dining experience with us. We definitely want every customers to have timely service and wonderful food. We are so sorry that your were disappointed. We would love for you to give us another try. Thank you for taking the time to leave a review and we would love to see you again very soon.
Outside seating was outstanding. Service and food were good but not exceptional. Would certainly go again.
Thank you RMA125 for your feedback. We hope that you return very soon.
So reliable. Thank you!
Thank you for your feedback. We hope to see you again very soon.
Have tried Passerelle four times and I want to love it, but the food and service just do not deliver. The burger was flavorless and my wife’s steak was cold. One of the prettiest spots in Greenville, but the food is worse than Ruby Tuesday’s.
So much potential. So disappointing.
Hi Bobby. We apologize for your experiences with us. We strive to make sure that every guests has a wonderful experience and leaves happy and full. We would love for you to return and give us another try. We appreciate you taking the time to try us and to leave a review.
We love going here because of the food and location. The staff is always great but this Sunday, for Mother's Day, they went above and beyond! Their head chef made a personalized cake to celebrate my first Mother's Day, a day that we've been waiting to celebrate for 4 years. Have always loved this place, and they just proved again why they're one of the best in Greenville.
Thank you, Sara. It was a pleasure having you dine with us for Mother's Day. We are so pleased that you enjoyed your experience. Thank you for taking the time to leave a review for us and we look forward to seeing you again very soon.
Passerelle is one of the nicest restaurants I've eaten. The ambiance is great. Next to falls park. Dine outside next to a beautiful park. Servers are friendly and helpful. Food is just delicious. The charcuterie was delicious. Could have used as slice of pate. Steak fritters prepared perfectly. Trout was very fresh. Just off main street. Wish I could go more often. Very good
Hi JINX! Thank you for your detailed review. We strive to make sure every guest has a great experience and are so pleased that yours was nothing less. Thank you for dining with us and we can't wait for you to return!
Nice selection of excellently prepared food and accompanying wine list. Daniel was an outstanding waiter.
Hey Bassethound! Thank you for dining with us and taking the time to leave a review. We appreciate you and look forward to seeing you again.
We celebrated our Anniversary here. Our table was on the patio on a gorgeous Friday night. The food was wonderful. We both had the trout - which was outstanding. The creme brulle for dessert was silky smooth and delicious.
Hello Maritar. Thank you so much for your feedback. We are so pleased that you enjoyed your experience with us and look forward to seeing you again very soon.
The food was exquisite. Our server was nice. However, he charged us for products we didn’t ask for. For example, we ordered a cocktail featuring a South Carolina bourbon (we are bourbon lovers and we were very excited to try something with this cocktail), but he replaced it with a very common bourbon and upcharged us $3.50 per cocktail to do so...he never asked if we wanted a different bourbon other than what was stated on the menu. All in all, we were charged $12.50 more than we were expecting. As delicious as everything was, this kind of shady practice puts a bad taste in our mouths.
We are so pleased that you dined with us and enjoyed our food. We do sincerely apologize for the mix up in over charging you. We definitely do not practice that kind of business and would love to refund you the $12.50 immediately. We strive to make sure every guest has an outstanding experience with us and would love to make it up to you. We would love to have you dine with us again very soon. Thank you for your feedback and this issue will be researched and corrected immediately. Thank you.
Laura was our server again and she absolutely knows the menu and great suggestions. She is fantastic and always makes us feel like family.
Thank you for returning, Ray. We love that Miss Laura makes you feel warm and welcome while you are dining with us. We hope you join us again very soon and don't forget to request Miss Laura.
Outstanding experience! Requested an outside table through OpenTable app, they had one ready for us and one of the best locations on the patio, overlooking the river. Beautiful! Wait staff (waiter) was very knowledgeable and helpful with excellent service. This is the second time I’ve been here, both times consistently excellent. Thank you!!
Thank you very much for your business and your review. We are so pleased that you enjoyed your experience with us and hope to see you again very soon. Thanks again!