First class experience all the way. Great friendly staff and excellent food. Highly recommend.

Great food and experience as always. However, the downtown location does not have the same exclusive feel as the westheimer location. Multiple people wearing baseball hats, t shirts, and jeans which takes away from the “upscale” feel. I have never seen this at the westheimer location so was surprised that it was acceptable.

Pappa's Bros. downtown is always a wonderful experience. The service is top notch, the ambiance is a wonderful, experience and the food cannot be beat. Our go-to restaurant when celebrating!

Amazing food and service! Would definitely come back!

Need Better Service!
The serving of the food was way off !!!

We enjoyed a nice 5-course New Years Eve menu at Pappas Steakhouse. Class ambience with a 5-star customer service!

Philip was a great waiter. The young lady that helped us in the bar area was excellent as well.
Would have preferred a 3 course option (4 courses is a lot of food!) but no complaints.

Excellent meal and a great NYE!

New Years Dinner

New year eve dinner

The food was fantastic! Everything was perfect!

New Year’s Eve-very disorganized-

Everything was awesome atmosphere and service was awesome and food superb

Front dining room should only be for parties of 4 +. My wife and I couldn't hear each other from 2' apart. Her birthday dinner. Disappointed.

Christmas Eve was the occasion. I was looking forward to hearing Christmas carols on the piano but no pianist. So that was understandable with all the Covid. We all had steak. Mine was the petite filet. It looked like it had been tenderized with the backside of a knife. I requested medium rare and it was medium. But who wants to complain on Christmas Eve. We all thought they were overly salted and peppered. Really slay and peppery. So the steaks were a disappointment. Papa’s has traditionally been my favorite steak.

The service was flawless & the steaks were delicious. We will definitely return.

Steaks were not as good as they normally are. They seemed very bland

Honestly it was terrible. The noise level was so out of control we couldn’t have a conversation. The waiter was not attentive. The food was not prepared to our asking (steak was very undercooked). The Brussels were so salty we couldn’t eat them. I wouldn’t got back. Hard pass on this place.

We decided to do a special dinner with special friends in advance of Christmas and they had never been to Pappas Brothers Steakhouse. With a bit of luck, we were seated in a smaller dining area in the back of the restaurant which made conversation so much easier than if we had been in the main dining room. Our waiter, Isaac, was perfect as he would check on us just the right number of times rather than hovering over us or not checking back. Our steaks were all prepared as we requested as well as the sides. Our friends enjoyed the Creme Brulee' and we sampled two other wonderful desserts. So much food so we each had some to take home and savor over the Christmas weekend. Well worth the trip into downtown Houston and am looking forward to our next visit.

Overall was good. My only issue was with our server. His attitude was very arrogant and at times condescending. Members of my party were not accustomed to fine dining and the experience was new to them, they were made to feel ashamed and embarrassed at times with his crude tone and expectations. Not everyone can have the privilege of experiencing fine dining enough times to warrant the knowledge of the experience. It was my gift to them to be able to experience such a wonderful meal and it was contaminated with our servers conceited attitude. I expect during a $700 meal to be treated with genuine kindness.

Outstanding !

Great restaurant! Food was outstanding. Only thing we didn't care for was where they seated us. We were right next to where they go in and come out of the kitchen so it got a little loud and crowded........not the greatest ambience.

It was a busy night and food was slow coming out. Drinks were not as good as Galleria location. Food was amazing

First time at Pappa’s steak house and we decided to go there for our anniversary after hearing great things about it. The food wasn’t anything short of amazing but we waiting over 45 minutes to get our meal. The restaurant mood setting was great but we we’re very disappointed with our service.

Anniversary dinner. Was very clean and waitress was so helpful. Manager say us and super nice and helpful also

Steak had too much fat.

Das Essen und der Service sind sehr gut. Lediglich die Lautstärke erinnert an ein Bahnhofsrestaurant.

Recommended steak cut and wine were good. However, the steak was overcooked. I ordered medium rare, but the center was on the done side of medium, and the ends were medium well, dry and grainy. Sad ending to a prime cut of beef. I was hosting a new employee on a welcome dinner, so didn't complain. Everything was too heavy on the salt, including the steak, the brussel sprouts and lobster mac-n-cheese side dishes. I was actually shocked, as my previous experience with this restaurant was great (different location). Will not return to this location any time soon.

Great evening. Extraordinary service and food. With that said, decibel level of the room was on the loud side making it somewhat difficult to speak with other guests.

Wedding Anniversary

The manager was very accommodating. We didn't like where we were seated and he was able to get us different seating.

I guess because of the holidays they were just packed and did not have enough staff. Normally they are absolutely excellent, but this time we had to wait 45 minutes after our reservation for our table and waiter was missing quite often. The food was very good, just normally papas is outstanding, they were just good tonight.

Wonderful evening with wonderful service & food!!

Waited an hour past our reservation time. Cold potatoes, steaks over done. Do your self a favor and go to the westheimer location it’s far better

Food was excellent. Amazing wine list. Unfortunately, service was not up to snuff tonight. Sat at table for close to 30 minutes with no waiter. Flagged down waitress only to be told she was not our waitress. She returns 5 minutes later and says there was a mix-up and that she was our waitress. She took our drink order. Waited another 10+ minutes for drinks to arrive.

Fantastic Energy, First Class Service and the Food Was Fantastically Delicious!!!

An American steakhouse that still delivers...what a relief. Thank you!

Great food and a great time!

Food was very good. Would go back.

I enjoyed the food very much. I ordered a 12 oz filet mignon medium rare. It was so juicy and tender. I will definitely be coming back.

Dinner with wifey before the Ballet. Service was excellent. Evening was perfect.