Paladar Latin Kitchen & Rum Bar
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Sanitizer or wipes provided for customers
- Limited number of seated diners
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Chipotle Black Bean Soup
Lime crema, scallions, cilantro
1st time here, food and drinks were good. We will be coming back.
The meal and service were awesome, until I went to pay. I had made the reservation using my $50 rewards credit. I showed/gave them my phone with the digital credit card information. After several attempts, they could not get it to work. The manager kindly called the help desk, who then wanted to talk with me. He said he had no idea why it wasn't working other than the bill was $101 and the card was for $50. I said I knew that and had given my credit card to cover the difference. He then said it was an open table issue and there was nothing he could do to help. Not only did I then have to pay for the whole meal, I was completely embarrassed for how your service was not available and work as it was proclaimed. I have used open table for over 10 years, but will quit immediately if this issue is not resolved. I want an apology and to be able to use the card at the next place I want. This was not acceptable.
Had questions about all the rum choices and a gentleman explained them all clearly so we could make the right choices. He didn’t steer us wrong! Food was exceptional, atmosphere was lively but room was quiet so conversations were easy. We’ll be back soon!
The food was good, as was the service. The waitress mistakenly charged us the dinner price for our lunch entrees. I noticed it and she quickly corrected. An overcharge on a bill always keeps me from giving a 5 star rating.
Very good and very welcoming. The burgers are incredible and so are the tacos. The queso is a must get.
The food was great but the service was beyond bad.
Launch my friend
Food was a little heavy. Also, they changed some recipes, not for the better.
Great service and still worth going.
The food here is very good most of the time, but there is some inconsistency. This time the stew was excellent, but the Cubano sandwich was cold. It shouldn’t be.
They had also confused the mango and black tea pitchers, but corrections were made when we let them know. Our server was very good.
Service was just so disappointing. The server ignored us for some 30 minutes and used the excuse of being bust with only one other table...Just sad. Then our order was not filled correctly
The staff is personable and friendly, and the service is excellent. The food is tasty with a range of nutritious options. It’s one of my favorite places to meet friends for lunch.
Good not good. Do u have a new cook?
GREAT FOOD. GREAT SERVICE.
We had a nice experience. Service was slightly slow, but our server was very pleasant & helpful. Excellent appetizers & dessert, & entrees were good as well.
The service was great, the food was outstanding, and the atmosphere was relaxing! I can't wait to go back!
Service was exceptional! Out first time there. Received great suggestions! Appetizers, mojitos and Main Dishes wee all perfect!
Service good, food and drinks poor quality....overall disappointing
Good food ; excellent service .
We had a very nice meal, we were able to talk and catch up.
There was only one waitress, she looked tired, and her patience and manners were not the best, but we understand that everyone is having a hard time right now.
Such a wonderful gem that we have here inside of Cleveland. I find it strange when the server has you hold onto your dirty silverware in between courses I would think a restaurant like this could afford to bring more silverware better than putting my silverware that I did nacho on a dirty table. Server was outstanding extremely attentive food was delicious it was all wonderful I wish you had heat outside you have a lovely patio
Great food and service. Nice outdoor dining area.
The guacamole was so very salty. Asked for replacement and didn’t receive.
Fantastic service and food. Love it.
Perfect night out on the patio for Latin food and mojitos!
lunch al fresco. Black bean soup paired with cubano sandwich was just fine. Very attentive server.
Ate outside on a beautiful evening. Food fair as usual. Guacamole flavorless and chips soggy. Otherwise I guess I’d give the food a solid B.
Not enough staff working, apparently had many people out. No one’s fault, but it caused service to be slow.
The restaurant opened half an hour late due to staff shortages. Not a surprise at the moment. The food was delicious and different. The Mimosas were excellent, particularly with the peach compote!! The server we had was helpful, efficient and informative.
Paladar seems to be better staffed than most restaurants I have been to as of late. Food and service were great.
Always a nice experience. Great staff.
Good food and loved that they had a kids menu. Taco's you may also get in a lettuce wrap.
Wonderful patio setting by their big fountain. Loved their Brazilian Sangria!
Delicious dinner with great service!
Paladar is always a great place to catch up with a friend or date night. Had dinner with a good friend and we had a great time. Victor, our waiter, was fantastic! He was fun, courteous, very knowledgeable of the menu, and provided excellent service. It was my friend’s first time there so she wasn’t very familiar with Latin cuisine. Victor was patient and helped her choose a meal that she truly enjoyed.
The Happy Hour here is great! Lots of choices for a good price.
I’m a frequent diner at Paladar and will continue to be one 👍🏽
Nicole C is the best server, she makes the experience of eating out so delightful!!
Very good food and service! Different unique menu, highly recommend!
Our server was excellent, and the food so delicious as always. A great experience which is consistent for Paladar. One of my family’s favorite spots.
Great service and food!
Brunch food was very good. Excellent service. The only negative was the mojitos were very weak.
The guac and tacos were unseasoned and cold and the restaurant smelled of stale disinfectant. We didn’t even finish the meal… really unfortunate because I have thoroughly enjoyed this place in the past.
Paladar Latin Kitchen & Rum Bar does offer delivery in partnership with Uber Eats. Paladar Latin Kitchen & Rum Bar also offers takeout which you can order by calling the restaurant at (216) 896-9020.
Paladar Latin Kitchen & Rum Bar is rated 4.4 stars by 2445 OpenTable diners.
Paladar Latin Kitchen & Rum Bar does offer gift cards which you can purchase here https://paladarlatinkitchen.com/gift-cards/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.