Pacci Italian Kitchen & Bar

Sort by

Filters

1. R

   Roswell

   Atlanta

   8 reviews

   3.0

   8 reviews

   Dined 7 days ago

   overall3food3service2ambience4

   Food was nothing extraordinary. Quite bland. Portions are large, but who cares how much you are served when the food is mediocre. I find it very hard to believe a chef was on duty the night we ate there. Basics dishes were completely tasteless and over cooked.

   Report
2. A

   Alessio

   1 review

   1.0

   1 review

   Dined on May 9, 2022

   overall1food1service3ambience3

   besides the fact that apples, onions and mushrooms don’t belong on a plate of pasta anywhere, charging $32 for it like it’s Nobu is actually insane. it was disgusting. I’m Italian and grew up in Italy and know what actual, quality italian food tastes like. I do feel bad for the people who work there because it’s not their fault the management doesn’t have a clue what real italian food has been built on. The highlight of my night was getting gelato down the street lol

   Report
3. JH

   JohnH

   New England

   3 reviews

   2.0

   3 reviews

   Dined on May 7, 2022

   overall2food1service4ambience5

   They forgot the salad dressing on two salads. That was quickly remedied. Everyone was disappointed in their meals. Service was great.

   Report
4. s

   switters

   Orlando

   18 reviews

   vip
   4.0

   18 reviews

   Dined on April 25, 2022

   overall4food4service5ambience4

   We enjoyed a very good meal. The golden beet carpaccio was outstanding.

   Report
5. DS

   DavidS

   Milwaukee

   12 reviews

   3.0

   12 reviews

   Dined on April 22, 2022

   overall3food1service4ambience5

   Nice space and vibe. Food was bland and overpriced for the quality. This place needs a new chef.

   Report
6. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on April 22, 2022

   overall5food5service4ambience5

   A really nice Italian restaurant. Attached to a hotel, so now kinda wanna stay there. Great food. The wild boar braised ribs were great.

   Report
7. J

   Jennifer

   1 review

   1.0

   1 review

   Dined on April 21, 2022

   overall1food2service2ambience3

   The food was nothing above subpar. The charcuterie board was served on a regular dinner plate with a bunch of blue cheese and nuts piled into a teepee. I’ve never had a charcuterie board that poorly presented. The bread with my salad was not edible. Our wine was never brought without reminders. The sever picked his nose twice while talking to us. My friend’s wine was completed dumped into her pasta and we had to go to the bar to get another glass.

   Report
8. OT

   OpenTable Diner

   Charleston

   1 review

   5.0

   1 review

   Dined on April 15, 2022

   overall5food5service5ambience5

   Perfection.

   Report
9. s

   shiloh78

   Raleigh

   8 reviews

   2.0

   8 reviews

   Dined on April 10, 2022

   overall2food2service5ambience3

   Food is overpriced. Staff is friendly and courteous but they don’t change out silverware after courses and you have to make your own to-go container for your leftovers. Portions are too big. Whipped feta starter was delicious.

   Report
10. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on April 9, 2022

    overall3food4service2ambience2

    The hostess was not very friendly. We had a reservation and then she tells us the table is beside the live music. I am deaf and explained it would not work. She did not try to help at all. The next table was also by the singer and she said that was all they had and we explained again. We finally got a table at 8:30pm!

    Report
11. BT

    BradT

    Los Angeles

    55 reviews

    vip
    3.0

    55 reviews

    Dined on April 6, 2022

    overall3food5service1ambience1

    It’s a hotel lobby restaurant - 5 maybe 6 red wines on the menu, non of them Italian ironically. Understaffed. Denny’s vibe but with great food.

    Report
12. OT

    OpenTable Diner

    New England

    2 reviews

    vip
    2.0

    2 reviews

    Dined on April 3, 2022

    overall2food2service5ambience4

    Brandon was awesome. The decor was quintessential Savannah. They really shouldn’t seat people near the book shelf. You are basically in the traffic flow to the hotel elevator on one side and the bathroom on the other. I have never had chicken Marsala that has a deep fried crusty consistency

    Report
13. SF

    SavFoodie

    New York Area

    9 reviews

    5.0

    9 reviews

    Dined on April 2, 2022

    overall5food5service5ambience5

    Whipped Feta blew us away and was the beginning of an excellent meal.

    Report
14. JP

    JayP

    Savannah

    7 reviews

    4.0

    7 reviews

    Dined on March 31, 2022

    overall4food5service3ambience5

    This is our 4th time at Pacci. Chicken and veil Marsala were very good. Shrimp scampi was just ok. Arugula salads were crisp and delicious. Service was lacking. Only one server for the entire restaurant. Sign of the times, I guess. Overall, I nice experience.

    Report
15. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on March 27, 2022

    overall2food2service2ambience2

    Expensive for not much food

    Report
16. OT

    OpenTable Diner

    Dallas

    2 reviews

    3.0

    2 reviews

    Dined on March 25, 2022

    overall3food4service3ambience4

    Good FOOD buy very slow Service

    Report
17. AP

    AliP

    Western NC

    2 reviews

    1.0

    2 reviews

    Dined on March 20, 2022

    overall1food1service1ambience1

    I hate to say this…but I dined at Pacci about 3 years ago and had such an amazing experience. Perfect service, ambiance, food and wine. I’ve been dying to come back ever since. I made a reservation for my partner and I to celebrate our anniversary. It was our first night in town and we got dressed up and we’re excited for dinner. Everything went wrong from the moment we walked in. There was no host, we stood there for about 7 minutes before a server spoke to us and sat us. We didn’t get greeted for about 10 minutes. We ordered the meatballs and they were cold in the center and very dry. We then ordered entrees (roasted chicken and chicken Marsala) and when they came out they were both mediocre at best. We asked for the bill and decided to just order Chinese takeout at our air bnb. The server kindly took all the food away and also only charged us for the wine. It was just a bummer! They didn’t even mention our anniversary or anything, it was very loud and clearly very short staffed.

    Report
18. GC

    GeoffC

    New England

    2 reviews

    4.0

    2 reviews

    Dined on March 20, 2022

    overall4food4service4ambience4

    Food and staff were great. We sat at the bar. Food came out a little slow but no big deal.

    Report
19. DS

    DuaneS

    Omaha

    15 reviews

    vip
    5.0

    15 reviews

    Dined on March 13, 2022

    overall5food5service4ambience5

    Great service and food.

    Report
20. AD

    AnthonyD

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on March 12, 2022

    overall5food5service5ambience5

    Visiting from NJ. Food and service were excellent!

    Report
21. OT

    OpenTable Diner

    Charlotte

    2 reviews

    1.0

    2 reviews

    Dined on March 12, 2022

    overall1food1service1ambience3

    First, the gentleman host was wonderful! He warmly greeted us and kindly listened while we provided similar content as this review. The service was very slow but it seemed as though the only had two servers. I sadly understand the times we are in. The food was so, so, so incredibly disappointing! We ordered three apps for our table- the whipped feta, the burrata, and the charcuterie. The whipped feta was topped with a mound of warmed olives. There was no “whipped” consistency to the cheese- it was runny soup. The burrata was just, ok. The charcuterie was a joke! The presentation was on a dinner plate and consisted of 4 cubes of cheddar cheese, capicola and salami slices, cornichons that were the size of peanuts, jam, mustard, water crackers, and a mountain of mixed nuts (dumped in the middle of the plate). Our entrees were served room temp and all dishes lacked salt. The tortellini was bland and felt microwaved. The shrimp scampi lacked all seasoning and is an embarrassing showing of shrimp in a southern, coastal town. The osso buco meat was cooked perfectly!! However, the polenta and okra, again, lacked seasoning and flavor. I am usually weary of hotel restaurants but this was so bad; so disappointing. Our bill for three sub par apps, 4 half eaten, depressing entrees, and 4 adult drinks was $272! Again, the employees were very nice and I feel like the kitchen staff is doing their best but, this restaurant needs a full overhaul. The Savannah food scene is too impressive to waste your time and money at Pacci’s. Go elsewhere until a new culinary team is hired and/or trained properly.

    Report
22. NC

    NCtraveller

    Charleston

    1 review

    4.0

    1 review

    Dined on March 11, 2022

    overall4food5service4ambience3

    Incredibly flavored and well portioned food. We had to wait a little to be served and receive our food but the manager personally addressed this and made the situation good! Overall it was a very good experience, particularly because of the manager and our server.

    Report
23. RC

    RobertC

    Savannah

    1 review

    4.0

    1 review

    Dined on March 11, 2022

    overall4food5service4ambience4

    Heard amazing things about the place and their bread but wasn’t served any while waiting for entree

    Report
24. OT

    OpenTable Diner

    London

    26 reviews

    3.0

    26 reviews

    Dined on March 6, 2022

    overall3food3service4ambience4

    Nice ambience, starter caeser salad was good,chicken was over cooked,chocolate tort okay, meal acceptable but underwhelming.

    Report
25. PU

    PaulU

    Jacksonville

    2 reviews

    vip
    4.0

    2 reviews

    Dined on March 6, 2022

    overall4food1service3ambience3

    We were so disappointed. Both of our dishes were totally bland. We tried to make them pop with Parmesan cheese. Still missed. Other than that, it’s a beautiful room and the bartender made delicious martinis! I hope you can improve your dishes. We love the location and the ambiance.

    Report
26. OT

    OpenTable Diner

    Cleveland

    7 reviews

    vip
    2.0

    7 reviews

    Dined on March 5, 2022

    overall2food1service2ambience3

    The server was preoccupied and did not pay attention to detail at all. My wife’s chick Marsala was very dry, she took a couple of bites. The server took it off the check but said nothing like oh so sorry, do you want something else. My gnocchi was the same, very dry. I had a couple of bites, but never complained.

    Report
27. s

    sivana

    Atlanta

    2 reviews

    5.0

    2 reviews

    Dined on March 4, 2022

    overall5food5service5ambience5

    Great food and nice variety , beet carpaccio was amazing and so are the tortellini and Gnocchi . Location is great. The cocktails was only their weakest part.

    Report
28. W

    Wdarnell

    Jacksonville

    4 reviews

    vip
    2.0

    4 reviews

    Dined on February 27, 2022

    overall2food2service1ambience3

    First time visiting Pacci, we were really looking forward to trying it. Upon walking in, we waited at the desk for about a solid 5 minutes before being acknowledged, not because there was a line but because no one stopped to acknowledge us. Appetizers were the high light of the experience, went downhill from there. We had to retrieve the water pitcher from the server station to fill our own waters not once, but twice. Once the main courses arrived, both dishes - sweet potato gnocchi and tortellini with pesto were so bland. They didn’t even look enticing, pale in color and no seasoning. We won’t be back.

    Report
29. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on February 21, 2022

    overall1food1service1ambience3

    We made reservations prior to dining in. As we walked in, we were excited to eat here. The decor was nice and it looked like a great place to eat. While waiting at their “hostess stand,” nobody acknowledged my family. We arrived at 750 and our reservations were for 815. Somebody finally talked to us at 810. So we waited 20min before anyone talked/ looked at us. The hostess/waitress cleaned up our table plus put the new glasses of water down. Then finally sat us down around 820. We sat for another 20min, nobody acknowledged us again. So we left because we had our 7 year old daughter ready to eat. The menu looked great, but sadly we weren’t able to get to try it.

    Report
30. DH

    DebH

    New York Area

    6 reviews

    vip
    5.0

    6 reviews

    Dined on February 19, 2022

    overall5food5service5ambience5

    Excellent service and food

    Report
31. SM

    SamM

    Savannah

    2 reviews

    5.0

    2 reviews

    Dined on February 15, 2022

    overall5food5service5ambience5

    We stopped in for a weekday dinner and had a lovely dining experience. The staff was friendly and attentive. We actually forgot to grab our leftovers and the waiter ran outside to bring it to us. The food came out promptly and exceeded our expectations. All of the menu items that we tried were thoughtfully prepared. We will definitely be back soon.

    Pacci Italian Kitchen & BarResponded on February 25, 2022

    Sam, thank you for dining with us, as well as taking the time to give us a great review. As a team, we are continuing to grow and improve our standards and we're happy to hear we've accomplished that. Keep an eye out on the menu and we are working on some updates and enhancements!

    Report
32. CC

    ClintC

    1 review

    2.0

    1 review

    Dined on February 15, 2022

    overall2food1service5ambience4

    Menu stated catch of the day with risotto but it was just rice with no discernible flavor/seasoning.

    Report
33. JS

    JanS

    Philadelphia

    2 reviews

    3.0

    2 reviews

    Dined on February 15, 2022

    overall3food2service3ambience4

    Drinks, appetizer and salad were great! Our server didn’t tell us they were out of scallops until I ordered it. Mind you it was a 7:15 reservation and we were surprised to hear they were out of something already. Our server also did not know the answers to a question about the fish of the day. He was friendly and respectful but seemed new and unpolished. The entrées were only so-so. Unfortunately I would not recommend this restaurant to my friends or family.

    Report
34. i

    ivan

    1 review

    5.0

    1 review

    Dined on February 15, 2022

    overall5food5service5ambience5

    Very nice ambiance and great food presentation. Good for a gathering of friends or intimate date

    Report
35. OT

    OpenTable Diner

    Atlanta

    1 review

    2.0

    1 review

    Dined on February 15, 2022

    overall2food1service4ambience2

    Food was a little below average. Service was really good. The esthetic doesn’t feel like what you would expect from a place called “Italian Kitchen”

    Report
36. C

    Cathybob

    Savannah

    45 reviews

    vip
    2.0

    45 reviews

    Dined on February 14, 2022

    overall2food2service3ambience2

    They did not have ice tea. And the cheesecake that I ordered was frozen.

    Report
37. j

    jawdoc

    Savannah

    5 reviews

    5.0

    5 reviews

    Dined on February 5, 2022

    overall5food5service5ambience5

    We have had a party of eight which they accommodated us very well they had live music which was just the right volume and he was great the staff took great care of us they have wonderful cocktails and the food was right on point would highly recommend it for both the atmosphere the entertainment food and the service

    Report
38. AW

    AnthonyW

    Chicago

    4 reviews

    5.0

    4 reviews

    Dined on January 29, 2022

    overall5food5service5ambience5

    Our server Carter was GREAT !!! Our dinner was delicious. My wife enjoyed her birthday very much

    Report
39. OT

    OpenTable Diner

    Atlanta

    1 review

    3.0

    1 review

    Dined on January 26, 2022

    overall3food1service3ambience3

    The food was bland and un impressive. Went to dinner on a Tuesday evening. Unfortunately the service was slow as they only had one person on staff. Server was attentive after waiting for 15 minutes to order drinks. Overall the food was not great and over priced.

    Report
40. MT

    MovingToBluffton

    Charlotte

    6 reviews

    4.0

    6 reviews

    Dined on January 16, 2022

    overall4food5service4ambience4

    Good was great! They had an acoustic performer doing live music also

    Report