Ostra at Mokara Hotel & Spa
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Fabulous food, service, and ambiance with consideration for our need to get to the theater on time. We were even treated to a free creme brûlée to share. We have had dinner here several times and always had a great experience.
The restaurant was not busy at all and we were constantly looking for our server. It took nearly 15 minutes to get water and then my daughters had to wait longer to get their drinks. The experience was awful over and a waste of money for Mother’s Day. I’m very disappointed and will never recommend this place.
Hi Angela, I left a message on your voicemail. If you have a moment to discuss your experience, please send me an email at michael.nahat@omnihotels(dotcom) or feel free to call me at 561.248.2981. Thank you, Mike Nahat
Visited on a Sunday afternoon given the positive reviews. Very disappointed. I had a party of four. We ordered appetizers and entrees. The appetizers, ceviche and calamari. The appetizers lacked flavor. Ceviche had a chunky creamy textured that was bland and only saved by a few scattered slices of jalapeños. Calamari, nice portion, but no seasoning. For the entrees, redfish tacos. The fish was well prepared, but the taco as a whole just didn’t have that authentic traditional blend of mild heat and freshness you expect with a fish taco in San Antonio. The side of pickled carrots was a pleasant surprise though. It helped make up for the blandness of the taco. However, the service was on point, the receptionist was very accommodating and the server was attentive. Both were very professional and friendly.
Was there for lunch alone. Had the calamari and seafood tower. The calamari has a weird batter, like grainy, but the sauce was great. The seafood tower was delicious.
Jayjia, Thank you for the review! We appreciate the 5 stars, and hope to see you again soon. Regards, Mike Nahat
Great venue on the Riverwalk. Service and food were great! We had the Scallops and Salmon for entrees. Both were very well prepared and tasty. Staff was attentive and we ate outside, so the atmosphere was great!
Elinstow, Thank you for the review! I appreciate you taking time to provide us with feedback. We look forward to seeing you next time. Regards, Mike Nahat
We love Ostra and Nicolas was a wonderful servicer. We will request him on our next visit.
Thank you for the review! We appreciate the high rating! Best, Mike Nahat
Ostra has become my regular go-to for a great meal and relaxing evening. Has yet to disappoint. May try to squeeze in one more meal if the weather permits. Recommend the outdoor seating whenever you can.
adshijw, Thank you for the kind words and the 5 stars! We look forward to taking care of you again soon. Best, Mike Nahat
Another great meal at ostra. Great service.. knowledgeable staff. Good food. Relaxing experience.
Thank you for the review! I appreciate the 5 stars, and hope to see you again soon. Regards, Mike Nahat
The ceviche was amazing and 100% different than any ceviche I have ever had. I also had the blackened red fish that was super yummy.
Thank you for the review! We appreciate the 5 stars. Regards, Mike Nahat
The food was nice and very tasty. Also here they have gluten-free options and are helpful to explain. The service and staff is friendly. The only problem we experienced is with the necessary cutlery for certain food has to be asked for. My wife had lobster tail and this came in the shell without that the meat was cut loose! They had a steak knife present which was completely unsuited for the job. So the tail had to go back to the kitchen. Further it was OK.
Jonnys, Thank you for the feedback. I remember speaking with you and your wife, and glad that you, generally, enjoyed your experience and stay. Regards, Mike Nahat
We love this place SO much! If you get a table outside, it is right on the Riverwalk. The location is incredible. The food is delicious. We already have plans to come back in a few weeks. Great place!
KarenB, Thank you for the review! I appreciate the 5 stars. Hope to see you again soon. Regards, Mike Nahat
We enjoyed our dinner here for the most part. Earlier in the day we had some good cocktails at the bar and returned later for dinner. The food was delicious and nicely presented. Our server did a fine job. The restaurant was nice and quiet, which is harder and harder to find. Our only critique was that it was very cold; we observed other diners also trying to bundle up and requested the AC be adjusted. We were told it had been turned off, but that the vents blowing cold air would not shut off any time soon...seemed strange. We were offered a blanket! So, I suspect the AC wasn't adjusted or could not be for some reason. Offering diners a blanket is not the solution to an uncomfortably cold room. Sitting outside is an option, but the Riverwalk crowd in this area does not support the upscale ambiance we were looking for. The temp factor was an unfortunate downside to an otherwise enjoyable dining experience.
LisaS, Thank you for the review! I apologize for the cold restaurant! I've worked with my engineering team to try to address the AC issue. Thank you for the feedback, and hope to see you again soon. Regards, Mike Nahat
I was very excited to try Ostra given the reviews and location. Unfortunately, I was disappointed by another low value, unimpressive food, tourist trap. To their credit, we had very good service and the ambiance was excellent. I ordered the whole Mediterranean sea bass, which was small, bony and modestly prepared for the price. Our raw oysters has obviously been quickly (and sloppily) shucked with many broken edges (and shell fragments in the oyster) which significantly took from our enjoyment of what were otherwise top-notch (and delicious) Pacific NW oysters. I think a strong look at the menu to give a combination of filling (hearty) options paired with flavor-focused clean seafood would really encourage me to give Ostra another chance. Given the location and attentive staff, there is no reason this venue shouldn't be 5-star. Good luck!
AlanB, Thank you for the review. I'll pass along your feedback to my culinary team. Regards, Mike Nahat
This restaurant is right on the river walk. It's about location. Given the prices, the food is a little better than mediocre. The food and service are fine but go for the atmosphere.
DennisM, Thank you for the review. We appreciate the feedback. If you have any further details in how we failed to impress on both food and service, please let me know. Regards, Mike Nahat
Top place in SA period. Combination between great location a great food. The service was also remarkable
Ianou76, I agree! I appreciate the time it took to provide with this review! We hope to take care of you again soon. Best, Mike Nahat
I typically avoid restaurants in hotels, especially for breakfast, as they tend to have really bad buffets. Many times hotel restaurants are only there as a stopgap measure, the quality of food and service is typically poor.
I also tend to avoid restaurants that are on the Riverwalk in San Antonio. Many of them are kitschy, bland, and cater to tourists who are looking for cheap drinks, cheeseburgers, and chicken tenders.
Ostra Is the complete opposite of the above. My wife and I went there for breakfast based on reviews on yelp and we were not disappointed. A fantastic breakfast menu that had all the classics you want… Plus some really fun takes on local flavor. The service was outstanding, the hang on the Riverwalk was chill. No bad music blasting, or circus like atmosphere so many river walk restaurants have… All in all an absolutely fantastic experience. Next time we are San Antonio we will be going back to check it out for lunch and or dinner…
EricF, Thank you for the great review! We appreciate you taking the time to give us this awesome feedback. We hope to see you again soon. Regards, Mike Nahat
It is always a pleasure to eat at Ostra; the food and service are outstanding. What we like most about it is that we have access to the freshest seafood in the country. It is nice to be offered tab or sparkling water when you sit at your table. The wine list is outstanding.
JohnP, Thank you for the 5 stars! I appreciate you taking the time to provide us with this feedback, and hope to see you again soon. Regards, Mike Nahat
Great dining experience
Thank you for the review! We appreciate it! Regards, Mike Nahat
Great food, great service, amazing views. My husband and I are locals and felt like we were on a nice get-a-way date. We will def be back when we’re craving oysters again.
NANCYR, Thank you for the review! We appreciate it! Regards, Mike Nahat
Thank you! We appreciate the 5 stars! Regards, Mike Nahat
Great restaurant on the river walk. Good food and service.
PattiJ, Thank you! We appreciate the 5 stars! Regards, Mike Nahat
Nice place to sit and watch passersby on riverwalk. You can have happy hour with oysters or dinner. Breakfast was good too.
FamousJemez, Thank you for the review! If there was anything more we could've done to earn that 5th star, please let me know. Regards, Mike Nahat
Good not great.
Thank you for the review! If there was anything more we could've done to earn that 5th star, please let me know. Regards, Mike Nahat
Lovely restaurant along the Riverwalk, with excellent service and delicious food. The fish entrees are great! Ostra is several notches above the standard chain and Tex-Mex fare that dominates dining options on the Riverwalk.
Thank you MargieB! We appreciate the 5 stars, and hope to take care of you again soon. Regards, Mike Nahat
This is the 3rd time I have been to Ostra. The food has always been exceptional along with service. Since I live on Houston St. the location is great for me. I will be back that is for sure. The prices are a bit high for me, but that Is downtown!! Truly, I enjoy eating her and I would do it more often, but I feel it is a special occasion place.
Annam, Thank you for the 5 star review! We appreciate the feedback, and look forward to taking care of you again soon. Regards, Mike Nahat
We didn’t have reservation. But the outdoor patio was pretty empty and we (two) asked for a table outside. We were told they were only seating reservation and had to go inside and we did. However, I opened my Open Table App and could see that they had plenty of open rest. So I made a reservation for 5 min later and requested a table outside. I waited 5 min went back to check in and they were shocked. At that point the Mgr walked up I explained what happened and we were given a table outside immediately. While we were there there was at least 15 tables were no one was seated. Bad Host. Great food, cocktails and servers!
PeggyC, Thank you for the feedback. I appreciate the time you took to let us know where we missed. I'll pass along your comments to my team for improvement. Thank you, Mike Nahat
Nice and quiet on Riverwalk. Seafood gumbo perfect. All dishes were very good but maybe bit pricey but on Riverwalk it was good.
Thank you GeneG, I appreciate the review, and I wish we could've done more to earn that 5th star. Regards, Mike Nahat
Pretty setting on River walk with outside seating . Our water was pleasant but lacked knowledge of wines and food . Pasta was partly undercooked . Salmon was bland . Chocolate mousse cake was low on chocolate content / flavor despite being Valhorna. Price of wines by glasses are an embarassing joke.Go for a bottle.
karelr, Thank you for taking the time to provide us with this review. I am disappointed to learn that you had very poor experience in my restaurant, and I apologize that we were unable to impress. I've passed along your feedback to our culinary and service teams to address these areas. Again, thank you for your feedback. Best, Mike Nahat
The seafood and service is as we expected up to the restaurant standards. Good ambiance and suitable for a business dinner meeting.
Thank you AnQore! We appreciate the 5 stars! Mike Nahat
They didn’t have a table for us. We waited quite awhile for a reservation I booked over a month ago.
BarbaraL, Thank you for the review. I appreciate you taking the time to provide us with this feedback. We had a very busy night and, as a result, we were sitting reservations 5 minutes late. I understand the frustration you may have felt during your dining experience as a result, and I apologize for the delay. Again, thank you for the review. Mike Nahat
We live in Dallas. Always a favorite spot to stop when we visit San Antonio. Great food. Ambiance. And the service is always spot on. Thank you, Nicholas for making our experience memorable. We’ll be back!
PXdiner, Thank you for taking the time to write this review! We appreciate the 5 star review, and hope to see you again soon. Best, Mike Nahat
Food did not taste fresh. Really "fishy" taste and smell. The cheeseburger was the best thing our table ordered. When asked to be moved due to neighboring restaurant smokers, wait staff refused to help us relocate. Had to request from manager. New server polite however unable to anticipate needs. Had to ask for everything....refills, salt/pepper, check, etc. Forr this price point we would expect fresher food and outstanding service.
kerib, Thank you for taking the time to provide us with this feedback. My sincerest apologies for the poor experience. I've sent you a private note so that I can follow up with the service team appropriately. Best, Mike Nahat
The food was great as was the service. Always a pleasure to visit!
Jeff, Thank you for the 5 stars! I appreciate you taking the time to provide us with this feedback. We hope to see you again soon. Best, Mike Nahat
It was by far one of the best meals we’ve had in a long time!
Thank you for the review! Mike Nahat
Very good food, great service, we had reservations at 7pm arrived at 6:50 and were seated right away.
We chose to eat outside. It was a cool night and the restaurant had torch heaters which made it very comfortable. Our waiter was very attentive and helpful. We would eat here again.
Recommended by Grand Hyatt and Ostra did not disappoint. The service was excellent (Mike) and all he good superb! Can’t say enough about what a wonderful evening it was!
Thank you for the review! We appreciate the high rating! Mike Nahat
The food was ok but but not worth the price ... the Yard House has a better kitchen than this place
ManuelG, Thank you for the feedback. We'll be able to use this as a training tool for our culinary team to improve upon. Regards, Mike Nahat
We were so excited about eating at Ostra , but the food was a major disappointment! The host ,server, atmosphere were so nice ! The host gave us a great table w/view of the Riverwalk ! Our salads were average tasting and were served in hot bowls and my Mom’s fried shrimp was soggy and French fries cold and had a bad texture .My fish was very average . They did adjust the bill , but was surprise a manager never followed up w/us.
The servers and host were very enjoyable, but the food was mediocre, especially for the price. This seems to be expected on the Riverwalk, though. The seating outside was nice and a good spot to people watch.
Thank you for the feedback. I'll pass it along to our culinary team. Regards, Mike Nahat