Osteria Pronto

4.3
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1161 Reviews
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$30 and under
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Italian

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About

Fresh-made pasta, fresh seafood, slow-cooked meats and Neapolitan pizza are the traditional comfort-food classics that Italians have been roasting, baking, curing and making in their own kitchens for generations. OP Italian is a revitalized concept that is making the classics new again, all in a modern setting. With an open-kitchen concept and lively wine bar, OP Italian combines the past and present to serve good food to good people.

What 1161 People Are SayingWrite a review
Overall ratings and reviews
4.3based on recent ratings
4.2
food
4.3
service
4.3
ambience
4.0
value
Noise · Moderate
85% of people would recommend it to a friend
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C
Indiana
3 reviews
Reviewed on January 3, 2020
Overall5foodserviceambience

Food and service did not disappoint. Can't wait to go there again. Their lasagna and take of tiramisu were outstanding.

DT
Indiana
1 review
Reviewed on September 3, 2019
Overall5foodserviceambience

They are most famous for their meatballs. They are out of this world great. Great menu, food is fabulous, service is outstanding.

OT
1 review
Dined on April 6, 2019
Overall5food5service5ambience5

The food was wonderful and the service amazing.

M
Las Vegas
9 reviews
Dined on February 28, 2019
Overall5food5service5ambience5

Food was great but you should offer more organic options.

H
Indiana
93 reviews
Dined on February 22, 2019
Overall3food3service4ambience4

nice place for lunch.
the food is OK and the service attentive and quick.

h
Indiana
112 reviews
Reviewed on February 20, 2019
Overall5foodserviceambience

New iteration of this restaurant makes it worth your visit. Simple dishes done very well including home-made pasta (you can really tell). Get the Montalchino wine - a bargain and so fine. We enjoyed the Zeppoles for dessert. The changes are a major step up.

L
Indiana
16 reviews
Dined on February 16, 2019
Overall2food1service5ambience5

I’ve been eating at Osteria Pronto regularly since it opened. The new OP Italian has literally left a bad taste in my mouth and I doubt I’ll ever be back. No free bread, the menu has changed, along with the flavors of the food. The prices have increase, but the food hasn’t. Very sad to see one of my favorite restaurants take a turn towards the wrong direction.

BI
Indiana
1 review
Dined on February 16, 2019
Overall4food4service5ambience5

Great service, and the food was good. Luckily we came early, so it wasn’t overcrowded

EC
1 review
Dined on February 15, 2019
Overall5food5service5ambience5

Our server was very attentive and kind. The food was brought to us promptly and was very tasty.
Overall great great service and atmosphere.

a
Cincinnati
1 review
Dined on February 15, 2019
Overall3food3service3ambience3

Disappointed in the new menu. The old menu was fantastic and we were looking forward to it. New menu is just so-so and very limited.
Service was good but not knowledgeable. Seemed to be many new employees that didn't know the menu well.
We had to slow the server down a bit as they tried to rush us.

OT
Indiana
3 reviews
Dined on February 14, 2019
Overall5food5service3ambience5

Valentine’s day

CD
1 review
Dined on February 14, 2019
Overall5food5service5ambience4

Delicious food, great place. Highly recommended. Must try their meat balls appetizer.

OT
1 review
Dined on February 14, 2019
Overall5food5service5ambience5

Amazing cooks and food! Waiter was very energetic and help set mood

CH
1 review
Dined on February 10, 2019
Overall5food5service5ambience4

My original reservation was for 8 PM, and when we needed to come earlier, they could not have been nicer about getting us a table. Jasmine was a very personable and efficient server. Food was good!

Osteria Pronto
Responded on February 16, 2019

CarylH, Thank you for dining with us and taking time out of your day to leave us a review. I am glad you enjoyed your dining experience and your service from Jasmine. Also wanted to let you know that I will share your review with the entire team. Have a good rest of your weekend, Patrick Dugan General Manager - OP Italian

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OT
New York Area
3 reviews
Dined on January 31, 2019
Overall1food1service2ambience2

Food was poor and tasteless.

Osteria Pronto
Responded on February 16, 2019

Good morning, Thank you for dining with us and taking the time to leave us a review. I am sorry that you did not enjoy our food and was wondering if you could provide me some feedback as to what you order and ways to improve the dishes your had. If you have the time please feel free to reach out to me. Have a good rest of your weekend, Patrick Dugan General Manager - OP Italian

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OT
Nashville
5 reviews
Dined on January 30, 2019
Overall1food1service1ambience3

The food was horrible. It was cold, over cooked, not as described on the menu. We were 5 people and we all said the same thing.
The hotel recommended this as a “high end Italian restaurant” their definition of high end is very different than ours. It was horrible.

Osteria Pronto
Responded on February 16, 2019

Good afternoon, Thank you for dining with us and taking the time to leave us a detailed review. I'm sorry that you did not have a pleasant dining experience. I wanted to let you know that I will share your review with our culinary team in an effort to improve our quality of food. Have a good rest of your weekend, Patrick Dugan General Manager - OP Italian

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DH
Louisville
14 reviews
Dined on January 30, 2019
Overall4food4service4ambience4

I visited for dinner recently and had their Spicy Italian Sausage Rigatoni which was very good. Service was attentive and the atmosphere was nice. Only down side was that bread does not come with the dish--garlic bread must be purchased separately--not good.

TS
San Antonio
2 reviews
Dined on January 30, 2019
Overall2food2service3ambience3

Overpriced and altogether underwhelming. Three of us ordered a "restaurant favorite," the short rib gnocchi with gorgonzola sauce. The sauce had little flavor and the short rib was all fat. It was like eating an expensive but less impressive version of kid's mac & cheese. Our server was good, although the hostess, the actual service itself and overall vibe of the place was very much an "I don't care" attitude.

Osteria Pronto
Responded on February 16, 2019

TriciaS, Thank you for dining with us and taking the time to leave us a review. I am sorry that you did not enjoy the short rib gnocchi. Wanted to let you know that I have passed your comments onto our Executive Chef so that he may develop the dish a little more. I appreciate the feedback. Have a good rest of your weekend, Patrick Dugan General Manager - OP Italian

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EL
Chicago
13 reviews
Dined on January 27, 2019
Overall3food3service3ambience4

Friends had slow service at lunch the day before but commented that the food was tasty so we tried it for dinner. Very pleasant team but we were two of the only customers in the restaurant at the beginning of dinner shift and everything was slow after the initial drink order. We only had one course and it took a solid hour. Worse, both of our steaks were over cooked (barely a hint of pink is not medium rare!). Manager checked on us proactively and we gave the feedback but explained that we did have time to deal with starting over. Like our waiter, she was very pleasant. Waiter offered to comp our desserts but we weren’t hungry enough to try anything and we were out of time. In the end he comped one of the steaks. He did about the best he could given the situation but one has to think there are bigger issues at this restaurant give the pace at the start of a shift, and the pattern day over day of the same slow service.

Osteria Pronto
Responded on January 29, 2019

Good afternoon ErikL, Wanted to take a moment to thank you for choosing to dine with us and for leaving us such a detailed review. You details allow us to fix issues in our restaurant and I definitely appreciate it. I also wanted to let you know that I will share your review with our team so that they understand your poor experience you had. Have a good rest of your day, Patrick Dugan General Manager - Osteria Pronto

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LB
Tampa
4 reviews
Dined on January 20, 2019
Overall5food5service5ambience5

This experience was top notch. We are family that eat at great restaurants quite frequently and from the front door staff to the assistant server and the server everything was absolutely perfect. Food was incredible, service was fantastic and the value was right on the money. Truly an exceptional experience

Osteria Pronto
Responded on January 23, 2019

Good morning, Thank you for choosing to dine with us and also taking the time to leave us a review. I am glad you enjoyed our food and service. I will also be sharing your review with our entire team. Have a good rest of your day, Patrick Dugan General Manager - Osteria Pronto

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OT
Kansas City
5 reviews
Dined on January 18, 2019
Overall5food5service5ambience5

Everything was excellent but the garlic bread is outstanding!!!!

Osteria Pronto
Responded on January 23, 2019

Good morning, Thank you for choosing to dine with us and for taking the time to leave us a review. I am glad you enjoyed your dining experience. We have gotten great comments about the garlic bread since we introduced it on our menu. I will definitely share your review with the culinary team. Have a good rest of your day, Patrick Dugan General Manager - Osteria Pronto

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e
Washington DC
6 reviews
Dined on January 17, 2019
Overall3food3service2ambience4

Dinner: Underwhelming food (for the price), quite friendly, but very poor service. Sometimes one might have the experience of a great waiter with zero personality, this was the *opposite*.

I recommend instead, the sports bar at JW... great service, mixed drinks excellent.

Osteria Pronto
Responded on January 23, 2019

Good morning Evanron, Thank you for dining with us. I am sorry that your dining experience was not up to the level that both you and I would expect. I will be sharing your review with our entire team to ensure they are providing the best quality food and service. Thank you for taking time out of your day to leave us a review. Have a good rest of your day, Patrick Dugan General Manager - Osteria Pronto

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V
New England
1 review
Dined on January 14, 2019
Overall5food5service5ambience5

My favorite place to eat in Indianapolis. Great service and great food.

Osteria Pronto
Responded on January 17, 2019

Good afternoon CelsoA, Thank you for dining with us and leaving us a review. I'm glad you enjoyed your dining experience and will share your review with the entire team. Have a good rest of your day, Patrick Dugan General Manager - Osteria Pronto

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SM
1 review
Dined on January 11, 2019
Overall4food2service5ambience5

The service was great as was the wine. The food however I found extremely over salted and something I could make at home. Not very imaginative fr the level of restaurant I though it was going to be.

Osteria Pronto
Responded on January 17, 2019

Good afternoon SonyaM, Thank you for dining with us and taking time out of your day to leave us a review. I wanted to let you know that I have shared your comments with our Executive Chef and the rest of the culinary team to ensure that we are not over salting our food. Have a good rest of your day, Patrick Dugan General Manager - Osteria Pronto

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OT
Indiana
3 reviews
Dined on January 9, 2019
Overall3food5service1ambience4

The pasta was excellent. Service was a little lacking, but fair.

Osteria Pronto
Responded on January 14, 2019

Good morning, Thank you for dining with us and leaving us a review. We appreciate your feedback. I am glad you enjoyed our pasta and I apologize the service was not up to your expectations. I am going to share your review with our team. Patrick Dugan General Manager - Osteria Pronto

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OT
Indiana
4 reviews
Dined on January 4, 2019
Overall2food2service3ambience2

Tiny portions for the price. Salad had wilted lettuce and the Prosciutto in it was disgusting. I dropped $275 and left the restaurant hungry and unhappy.

Osteria Pronto
Responded on January 14, 2019

Good morning, I wanted to take a moment to thank you for dining with us and leaving us a detailed review. We appreciate your feedback as it gives us a chance to better our operation for the future. I wanted to let you know that I will be sharing your review with our culinary team to address the issues you had with your food quality when you dined with us. Thank you again for the feedback. Have a good rest of your day, Patrick Dugan General Manager - Osteria Pronto

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OT
1 review
Dined on December 31, 2018
Overall5food5service4ambience4

The veal piccata was delicious! We came for NYE and it was outstanding.

Osteria Pronto
Responded on January 3, 2019

Good afternoon, Thank you dining with us and taking your time to leave us a review. We appreciate your feedback. I am glad you enjoyed our veal and i also wanted to let you know that I will be sharing your review with our entire team. Have a good rest of your day, Patrick Dugan General Manager - Osteria Pronto

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L
Nashville
5 reviews
Dined on December 30, 2018
Overall4food3service5ambience4

Food was pretty good, not awesome. Wonderful ambiance and great attention from all the staff. Our waiter, Zach, was superb!

Osteria Pronto
Responded on January 4, 2019

Thank you for dining with us and taking the time to leave us a review. I'm glad you enjoyed your dining experience and your service from Zach. I will be sure to share your comments with him. Have a good day, Patrick Dugan General Manager - Osteria Pronto

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BM
New York Area
2 reviews
Dined on December 15, 2018
Overall5food4service5ambience5

Perfect, nice but casual. Had pizzas which were great. Waitress Cory was awesome, great service and very personable. Entire staff was excellent. Whether at JW or just in area, add this place to your list.

r
Richmond
15 reviews
Dined on December 15, 2018
Overall5food5service5ambience5

Spent The Weeknd in Indy. It was too chilly to leave the hotel we opted for one of the restaurants at the JW. We were surprised at the quality and service from Osteria. They were very busy but the servers did a great job and were on top of things. The food was more northern Italy and typical itlatian. Food was great and we both enjoyed the sea bass and salads that we ordered. They have a great wine list with most from old world but some new world wines. Would definitely come back

Osteria Pronto
Responded on December 19, 2018

Rodney0414, Thank you for dining with us and taking time out of your day to leave us a review on OpenTable. I am glad you enjoyed the sea bass, salads as well as our wine list. I will be sure to share your review with both the culinary team and service team. Have a good rest of your day, Patrick Dugan General Manager - Osteria Pronto

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D
Chicago
39 reviews
Dined on December 11, 2018
Overall4food5service5ambience5

Highly recommended for a wonderful breakfast. Super fast due to breakfast buffet.

r
Glasgow
15 reviews
Dined on December 7, 2018
Overall5food5service5ambience5

Consistently reliable for what it is — a solidly Italian restaurant. Also they were very accommodating since it was a sold out night and I had to add one guest changing from 6 to 7 last minute.

BF
1 review
Dined on December 1, 2018
Overall4food4service5ambience4

Waiter’s service was outstanding. Food was very good. Had the meatballs for an appetizer and chicken parmigiana for the main dish. Waiter arranged for two plates with our shared main dish.

JL
Indiana
1 review
Dined on December 1, 2018
Overall5food5service5ambience5

My son and I had dinner there before an event and were very happy with our choice. We enjoyed the gulf shrimp as an appetizer, which was very tasty! My son got the spaghetti and I the chicken parmesan and they were both delicious! The service was great as well! The restaurant was pretty full and the noise level was not a problem as we were able to converse without problem.

MS
Phoenix
1 review
Dined on December 1, 2018
Overall5food5service5ambience5

The food and service were fantastic. We were quite impressed and thoroughly enjoyed our experience. We especially appreciated our waiter having a good knowledge of the wine list and interesting facts about the Chianti region in Italy.

UM
Columbus
28 reviews
Dined on December 1, 2018
Overall2food3service1ambience3

Being that it was a game night and the restaurant could have staffed for the event, we were disappointed that we had to wait a ridiculous amount of time for one pizza. Not our first time to eat there, but the first we have been so frustrated .

TR
1 review
Dined on November 30, 2018
Overall3food3service5ambience5

We went to celebrate our anniversary, our first date was Osteris when it opened. Food was not as great as we remembered. Sea Bass was VERY fishy. I have worked in broad line distribution and know food quality. Husband spaghetti was over powering wish seasoning in the meatballs.

OT
Indiana
4 reviews
Dined on November 30, 2018
Overall5food5service5ambience5

The food was perfect. The manager made a wine selection that was perfect.

OT
Indiana
1 review
Dined on November 25, 2018
Overall3food3service4ambience4

I was disappointed with my entree - the Straw and Hay. Very underwhelming! Was very gloppy and had very few peas and very few pieces of the lardo. A very boring pasta dish!

OT
Indiana
2 reviews
Dined on November 21, 2018
Overall5food5service5ambience4

Service was impeccable, food was great. Will visit again.