The food here never disappoints, which is why we keep coming back. Steaks are amazing. The roasted vegetables are the best I've ever had. Skillets are excellent...and the chorizo cheese bread skillet is wonderful. You definitely need to save your appetite because there are so many yummy choices. The only downside has been the service. We've been here 3 or 4 times and I'd say its 50/50 on the service we received. The service isn't outright terrible....but this last time our entrees were very delayed. Shouldn't take 2.5-3 hours for dinner unless you're doing an extensive tasting menu. I really hope this doesn't get worse because we really enjoy everything else.
Personally. This was one step above Olive Garden. The staff was unorganized and it looked like they had the cooks serving at one point based upon their appearance. It took almost an hour to be seated and I had reservations. Mind you, we had to wait almost 15 min to have the car parked by valet. The floors were slippery so if you’re someone who wears heels, just don’t because I almost slipped several times. After being seated, it took over 15 min to receive water. Then another 40 min to have our orders taken. The main server who appears to be Italian is incredibly pretentious, so be prepared for a snooty attitude at a mediocre place. On top of that, my filet minion was not impressive. I will never come here again.
Great experience, although I addressed it was a birthday in my reservation but had to go up to another server to address my occasion.
Very poor service felt very rushed from the beginning and throughout service.
Food was great. Service was the absolute worst experience I have ever had at any restaurant. After the waiter (Khalid L) took our food order, we never saw him again. My wife was trying to order another drink during the meal...nothing. He never checked in during our meal. The bus staff was good. Even after our leftovers were boxed up, the waiter continued to ignore us. It was obviously he was paying more attention to tables of 6 or more people with a guaranteed 20% tip. I had to walk up to the host table to track down the manager to get my check (two sides were comp’ed, but didn’t really make up for the terrible experience). Numerous tables around us were all experiencing the same poor service as the manager had to make his rounds and speak with each table in this waiter’s area. The waiter then took my credit card and came back with spoons. He continued to bring an ice cream with a lit candle (we were not celebrating anything). I declined it and requested he return my credit card so we could leave. There is no excuse for a $200+ meal to be accompanied with such poor service. I will never return and would never recommend Osso Steakhouse to anyone. It is unfortunate too, because the food was good. Very disappointed
wonderful steak and abalone. Great side dishes. Corkage charge only $10
Good food. Service not as good as in past visits. Lipstick on glass and service slow and waiter seemed uninterested in us.
Great service, even better food. Nice ambiance and free valet made accessability perfect.
Came here for Valentine’s Day. Had a reservation for 5:30 got seated when we got there not much people at the time. Ordered the filet minon my fiancé order the petite filet. We also had a bottle of wine food was good came out at a decent time Steak was cooked perfectly the sauce was delicious as well however, are server the worse part of the dinner. He saw our wine glasses empty didn’t even acknowledge or bother to refill our glasses he just walked right pass out table like he didn’t see it were over here like seriously? There was no table touches at all. With a restaurant of this caliber you would expect decent service unfortunately you get the service of a fast food restaurant even the busboys did a better job then our server. Advice Teach your servers the right ways of being a server.
Wouldn’t come back here again.
The steak and the mushrooms were good, but otherwise all the food was underwhelming. We also got calamari fritti and the brussels sprout chips, which were mediocre. The waitstaff were attentive at first but seemed to have forgotten about us once the main dishes were served.
Food was amazing, dining room was extremely bright, we had to ask 3 times (3 separate staff members) for the lights to be dimmed which finally they did. They brought the wrong dish to our table twice. I would request front room seating over the back room which was not as nice.
The service was unacceptable. After being at this restaurant for 2hrs, we were only served our appetizers while other diners enjoyed entrees and desserts. After speaking to our server and the manager, we left without dinner. Overall, we will not be returning to this establishment.
It was so awesome. The food was amazing and so were the servers and hosts.
It was my first time at Osso Steakhouse. I chose this venue for my bday dinner with friends/family. We were a party of 8 and had a really great time. The food was great (crab fondue, oysters, chorizo cheese bread, calamari) and my steak was to die for (ribeye). I would highly recommend this restaurant to a friend and can't wait to be back.