Nikai Sushi - Cheeca Lodge & Spa
In addition to sushi plates, Nikai offers over 35 types of hot and cold sakes to complement your meal. Truly, Nikai is a gem among Florida Keys restaurants
We really enjoyed the sushi however the Ramen dinner lacked flavor. Portions were large. Service was slow and inattentive. I must qualify this review by pointing out we are in the middle of the Cornonavirus scare so employment may be an issue.
I would highly recommend getting the Sushi
Nicola was such an incredible waiter along with the rest of the Nikai staff- food was DELICOUS... I’ve been to other sushi restaurants in Islamorada and Nikai has the best staff and food HANDS DOWN- me, my husband and twin toddlers were welcomed and everyone was so kind to us.
Dear MarieD, Thank you for taking the time to share your experience about your dining experience at our restaurant . We sincerely appreciate your feedback. We are happy to hear that you enjoyed the food and service. Again, thank you very much for your time and business, and we are looking forward to welcome you again at our restaurant. Kindest Regards Hicham EL Ibrik | Director of Food and Beverage
The servers are very friendly and try hard. But the restaurant seems mismanaged. There are very few servers who are scrambling around trying to get to customers. It takes a long time to get drinks and food. The food quality is decent and not exceptional. Not sure I would go back.
Dear SamS Thank you for taking the time to share your experience about your recent dining experience at our restaurant. We appreciate your feedback and we're very sorry you were unhappy with the level of service at the restaurant. We will take your comments under consideration as we continually work to improve our guest experience. We would love to have you back and hope you will consider dining with us in the future. Sincerely, Hicham EL Ibrik | Director of Food and Beverage
Disappointing. We have been there several times during previous stays at cheeca lodge and this time the service was awful. The food just so so and ,in general, a lackluster experience.
Dear Doxelade Thank you for taking the time to share your experience about your recent dining experience at our restaurant. We appreciate your feedback and we're very sorry you were unhappy with the level of service at the restaurant. We will take your comments under consideration as we continually work to improve our guest experience. We would love to have you back and hope you will consider dining with us in the future. Sincerely, Hicham EL Ibrik | Director of Food and Beverage
Sushi was amazing, but Petar really made the experience. He asked great questions to get a feel for our taste and then made amazing suggestions. We actually returned a couple nights later and it was amazing the second time around too. The only thing I'd note is, if it's nice out, their patio is amazing. Felt very private even though there were other people out there and the view is perfect. The inside restaurant isn't quite as spectacular, but the food and service made up for that.
Hotel was grossly understaffed and out of many menu items.
Took over an hour to get our entrees, services was slower than almost any meal I’ve ever had. The sushi bar was just overwhelmed. Understaffed and painful. Food was just ok.
Outstanding service and food in a true resort environment. They were able to accommodate a last minute xmas reservation and we never felt rushed.
We had high expectations for our dining experience and unfortunately they were far from met. We waited an exceedingly long time for our food with no explanation. The flavors and presentation left a lot to be desired. There was also extremely limited selection of sushi for a place described as a sushi restaurant. (Almost every roll was either shrimp or tuna.) The ambience is lovely eating outside overlooking the ocean, yet if you can definitely do better as far as food and service.
Food was just OK. The noodle bowel had almost no taste.. The avocado appetizer was fabulous!
Our waitress was inattentive and seemed very unfriendly. She seemed to be the only waitress working and was also helping several large parties. After we received our food we weren’t checked on and had to “track down” our waitress to get our check. I had made reservations here roughly 3 weeks in advance and was incredibly disappointed. The food was good, but I expected more from such a highly rated sushi restaurant.
Great service and food. Recommend
Server was great and food was delicious!
Worst service I have ever had
Slow service, low quality sushi and sashimi. Doesn’t worth the money...
50th wedding anniversary
High quality fresh fish .variety of well prepared rolls,sushi rice ok, wait staff not knowledgeable and sloppy
We were very, very impressed with this restaurant! When you eat at a hotel restaurant, you expect to be a little overcharged… But we felt that the overall experience was definitely worth the money! Our server was so sweet & very on top of our needs. The sushi OMG so great!! The edamame was hands down the best we’ve ever had. I loved the roll I chose. It was delicious, the fish was extremely fresh, but most of all I love the size of the roll. Each bite was perfect, not too big, and the rice was the exact right amount. My husband loved the sashimi.
View of the water was excellent. So were sushi rolls, cocktails and ramen. We ate early, so there was no problem with service, but there was no feeling that was ever likely to be a problem. It was difficult to understand some of the other reviews I read regarding food, service and setting. Miso soup was below average, but everything else was outstanding. Interesting and well executed food and drinks. Would highly recommend and hope to revisit this during this stay in Islamorada
Great view/location but the sushi is mediocre at best. Salmon was fishy which now almost never happens. Rice is not remotely right for sushi. I did not eat other food which may be decent so I cannot comment. Service was friendly.
The menu seemed more limited than usual. We’ve been many times before and it seems like they cut a lot of items after the re-opening.
Disappointing. The food was subpar and that's excluding the fact that 1 of my 2 sushi rolls I ordered never even made it to the table. The waitress was wonderful (not her fault at all) but the food was subpar at best and I left hungry. Dinner fail.
Great food and atmosphere!
The food is very good. definitely a must if you are in the keys \.
Very convenient. Delicious dinner
Terrible service. Not authentic sushi. Terrible value for the price.
First time here to meet up with old friends that used to come all the time so they where very excited to show me the restaurant there were only two other tables and we wanted to sit outside seeing that they do have heaters outside just to get the wind chill out
Well we were told they just ran out of gas to the heaters (all 10?)
We went to order some hot sake and were told they only have the one of of three available at the price of $45 we just ordered wine instead and a scallop shooter for three
That was one of the reason we came in for
They came out and my friends where already worried they didn’t look they they have all the others time they’ve order before they all had different measurements in each shot glass
It was very salty as if they only used soy sauce instead of the jalapeño, truffle ponzu
We ended up just having that a little disappointment and left
We did speak to the server and another person and let them know our concerns/ question the new Version and both gave us two different resons
The sushi at Nikai is non-traditional but delicious. The rolls each seem to have an interesting twist. The flavors work well together. The seaweed salads are huge; we could have shared one. We sat at the sushi bar and enjoyed talking with the chefs, who were friendly and helpful.
Great food and service not to mention the view! Creative sushi as well.
We love this sushi bar every time I’m in the Keys I visit this wonderful restaurant. The scallop shooters are a must! ❤️
It’s the high season and clearly they are understaffed. Our last order of roll took almost an hour. Pre storm, this was my favorite place for sushi around. I’ll give it another chance after the busy season slows down.
We sat inside at the sushi bar and were served personally by Junior the Sushi Chef. Food was great and service was fantastic. Junior encouraged us to try a few new items that were delicious. Would highly recommend.
Converted room - not a real restaurant - outside not open due to wind and no one decided to notify us until we got there that they didn’t have any indoor space saved for an advanced reservation - yes and this was after having a reservation days in advance - would not return - very rude
Wonderful evening. Best sushi, service and fried ice cream ever!
My husband and I have eaten here several times in the past and it was great. We didn’t end up even staying for dinner as the staff was rude and dismissive. They were overwhelmed (they had 12 other customers) and told us we would have to bear with them and they would get to us once they served the 10-top. Nope. We left before ordering.
Sorry to say that our experience at this restaurant was not a good one. We may have caught it on an off night....hoping that is the case since it is a local restaurant at a top notch resort. The ambiance was lacking even though we were sitting on the outdoor patio on a beautiful evening; There was no background music; The table had no candles or other ornaments to give it some sort of appeal; There were no lights so we all had to take out our cell phones to read the menu; Service was slow even though there was only one other table in the entire restaurant when we arrived; they did not have the 22 oz beer that one of our guests ordered so they had to give him 2 beers; they were out of Sake because the delivery was not made that week; The specialty drink that I ordered tasted like a kid's drink and then I realized that it was supposed to have Sake in it (which they were out of) so that must have been the reason and it was $14; the specialty appetizer of avocado and tuna consisted of 1/2 an avacado with a table spoon of diced tuna - hardly any to even taste - and was served on a bed of white rice; The sushi rolls were small and had no flavor and were covered with panko crumbles on top (a lot of them); The bill was $220 (including tip) at the end of the night and we all walked away hungry! Not a place I would go back to unless something seriously changed.
Where r all the people? It’s a nice place, food was fine. Too bad more guests at the hotel don’t frequent the dining in the hotel.
food and service were below expectations
nice outdoor dining area
Our food was out of this world and the service was great! We LOVED the view from our outside table, it was the perfect spot to start our vacation.
Our waitress, Jaymie, was outstanding as was the food.
Nikai Sushi - Cheeca Lodge & Spa offers takeout which you can order by calling the restaurant at (305) 664-4651.
Nikai Sushi - Cheeca Lodge & Spa is rated 3.6 stars by 71 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.