New Street Grill

Le recensioni di New Street Grill delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. T

   Tessa VIP

   Londra1 recensione

   3.0

   Visitato 3 giorni fa

   1. Complessivo 3
   2. Cibo 5
   3. Servizio 1
   4. Atmosfera 2

   The food was beautiful, but the service was very disappointing. There were 7 of us taking a client to lunch, we explained we did not have lots of time but were not rushed. We got our meals over an hour after we arrived - noting it was a very quiet lunch service. We were not asked once if we wanted another drink. My CEO had to leave as the meals came up, so did not get to eat. One of the meals was not put through, so it was lucky that the CEO had to go as they had his meal, it would have been another 15 minutes otherwise. No real apologies were made as the waiter looking after us seemed to disappear after I asked how long our food would be - he seemed disgruntled by my question. A 10% discount was applied at no request. Let's not forget the food was lovely, just a very slow and unattentive, disappointing service.
   

   New Street GrillHa risposto 2 giorni fa

   Dear Tessa Thank you for taking the time to share your feedback. While we’re truly glad to hear you enjoyed the food, we’re very sorry to learn that the service did not meet your expectations—especially during an important business lunch. We completely understand how frustrating the delays and lack of attentiveness must have been, particularly after you made it clear that time was limited. It’s especially disappointing to hear that your CEO wasn’t able to enjoy the meal, and that one of the orders was missed entirely. That is far from the level of service we strive to provide. Please accept our sincere apologies for this experience. We are addressing this directly with our team to ensure it doesn’t happen again, we truly appreciate your comments—they help us improve. Warm regards
   

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2. R

   Robert

   Londra1 recensione

   5.0

   Visitato il giorno 3 aprile 2025

   1. Complessivo 5
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 5

   During my visit to New Street Grill, I had the pleasure of being guided through the wine selection by Jon, the restaurant’s exceptional sommelier. His knowledge of wine is truly remarkable, and his ability to explain each selection in an engaging and accessible way made the experience even more enjoyable.
   

   New Street GrillRisposta inviata il giorno 10 aprile 2025

   Thank you so much for your kind words and for taking the time to share your experience at New Street Grill. We're absolutely thrilled to hear that Jon made such a positive impression during your visit. His passion for wine and dedication to creating memorable moments for our guests are qualities we deeply value, and it’s wonderful to know they came through in your experience. We’ll be sure to pass along your compliments to Jon—he’ll be delighted to hear them! We hope to welcome you back again soon for another unforgettable dining experience.
   

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3. L

   Lewis

   Londra1 recensione

   5.0

   Visitato il giorno 29 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 4

   Great food, we both had steaks with sides which were delicious. Sat down Saturday 6:30pm which was very quiet. Staff were attentive.
   

   New Street GrillRisposta inviata il giorno 31 marzo 2025

   Thank you for your lovely review, it means world to us I am glad you had great time with us. We are looking forward welcoming you very soon again. Kindest regards Imants
   

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4. D

   David

   Londra1 recensione

   3.0

   Visitato il giorno 27 marzo 2025

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 3
   4. Atmosfera 3

   Steak was asked for as medium, was definitely not a medium
   

   New Street GrillRisposta inviata il giorno 31 marzo 2025

   Dear Guest Thank you for you honest feedback I am terribly sorry to hear that experience have been subpar, to our usual level If you decide to give us an other try, please reach out directly to me on, and i will personally make sure you have a great experience Also, please accept my apologies on delayed response Kindest regards Imants
   

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5. B

   Benjamin VIP

   Londra16 recensioni

   5.0

   Visitato il giorno 27 marzo 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 4

   Superb food delivered in a great setting. Highly recommended
   

   New Street GrillRisposta inviata il giorno 31 marzo 2025

   Thank you for your lovely review, it means world to us I am glad you had great time with us. We are looking forward welcoming you very soon again. Kindest regards Imants
   

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6. m

   max

   Londra1 recensione

   4.0

   Visitato il giorno 26 marzo 2025

   1. Complessivo 4
   2. Cibo 3
   3. Servizio 4
   4. Atmosfera 4

   We ordered £44 steak each - the meat was mediocre, in my view. For the restaurant that calls itself grill the meat should come with grill marks on it. It was not the case. Besides, the steaks were chewy. Summary- not the best meat or cooking.
   

   New Street GrillRisposta inviata il giorno 31 marzo 2025

   Dear Guest Thank you for you honest feedback I am terribly sorry to hear that experience have been subpar, to our usual level If you decide to give us an other try, please reach out directly to me on, and i will personally make sure you have a great experience Also, please accept my apologies on delayed response Kindest regards Imants
   

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7. E

   Emma

   Londra11 recensioni

   5.0

   Visitato il giorno 22 marzo 2025

   1. Complessivo 5
   2. Cibo 4
   3. Servizio 4
   4. Atmosfera 3

   Decor is lovely, staff polite and attentive. Very noisy and echoey hard to have a conversation. Steak was quite chewy, but the rest of the food was lovely, nice flavours. No like for like gluten free alternatives to chips, but they made a gluten free crumble which was lovely.
   

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   New Street GrillRisposta inviata il giorno 24 marzo 2025

   Thank you for your lovely review, it means world to us I am glad you had great time with us. We are looking forward welcoming you very soon again. Kindest regards Imants
   

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8. B

   Ben

   Hampshire3 recensioni

   3.0

   Visitato il giorno 21 marzo 2025

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 5
   4. Atmosfera 4

   Not bad by any means. Crazy hot in the restaurant but you acclimatise eventually. Fillet steak was quite chewy, but the rib eye qas very nice. Table of 7 and mixed overall feedback, seemed dependent on what you ordered. Overall pretty good. Wouldn't rush back given other venues in the immediate area
   

   New Street GrillRisposta inviata il giorno 24 marzo 2025

   Dear Guest Thank you for you honest feedback I am terribly sorry to hear that experience have been subpar, to our usual level If you decide to give us an other try, please reach out directly to me, and i will personally make sure you have a great experience Also, please accept my apologies on delayed response Kindest regards Imants
   

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9. B

   Barry

   Londra20 recensioni

   4.0

   Visitato il giorno 14 marzo 2025

   1. Complessivo 4
   2. Cibo 3
   3. Servizio 4
   4. Atmosfera 1

   Overall good meal, some steaks better than others, wine good, service good, restaurant half empty on a Friday night, so atmosphere/ambience non-existent. Shame.
   

   New Street GrillRisposta inviata il giorno 17 marzo 2025

   Thank you for your lovely review, it means world to us I am glad you had great time with us. We are looking forward welcoming you very soon again. Kindest regards Imants
   

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10. I

    Ira

    Londra8 recensioni

    5.0

    Visitato il giorno 13 marzo 2025

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5

    A really lovely lunch, celebrating a dear friends 80th birthday. We appreciated being in a quiet part of the restaurant, which was very comfortable. The food was delicious, and, the service both welcoming and polite. Thank you.
    

    New Street GrillRisposta inviata il giorno 14 marzo 2025

    Thank you for your lovely review, it means world to us I am glad you had great time with us. We are looking forward welcoming you very soon again. Kindest regards Imants
    

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