Naupaka Terrace

Sort by

1. OT

   OpenTable Diner

   San Francisco

   6 reviews

   vip
   1.0

   6 reviews

   Dined 1 day ago

   overall1food1service2ambience1

   Terrible. Drinks were bad. Somehow tasted like bad cough syrup (aviation). Food terrible. Poke was gross and questionable. Dressing for mixed green salad was good. Lamb ordered medium and 2/3 rack came out raw in middle, upon sending back it just came back overdone and chewy. Galbi ribs overly sweet and poor meat quality. Server tried to be nice, but from hostesses to serving, worst service of my life. Seriously save yourself the disappointment and go elsewhere. I didn’t understand why the staff were so aloof and uncaring until we were told gratuity was already added at 18% to the check when we couldn’t take it any longer. It shows considering the hostess gave me attitude when I simply asked where I could get smaller bills to tip valet later. I can say the food runner was the only staff that seemed to be functioning with an ounce of care. For a Saturday night and the restaurant being almost empty, I can say I’m not the only one who thinks management really needs to step up and the kitchen as well.
   

   Report
2. RS

   RylanS

   Los Angeles

   1 review

   2.0

   1 review

   Dined 2 days ago

   overall2food1service2ambience3

   The food was surprisingly bland. Ceviche was mostly flavorless with a hint of pineapple. The poke tuna was nothing notable. Crab cakes were also flavorless, barely salted or buttery. The best thing was the fried shrimp; tasty, had some spice to it, not overly battered.
   

   Report
3. OT

   OpenTable Diner

   Hawaii

   3 reviews

   4.0

   3 reviews

   Dined on May 14, 2023

   overall4food5service4ambience4

   Mother’s Day brunch was very good. As expected, drinks were overpriced and quite small.
   

   Report
4. S

   Skmo92

   Hawaii

   14 reviews

   4.0

   14 reviews

   Dined on May 14, 2023

   overall4food4service4ambience4

   It was a nice Mother's Day buffet conveniently located in a nice hotel near the airport.
   

   Report
5. M

   Mark

   Hawaii

   6 reviews

   5.0

   6 reviews

   Dined on May 13, 2023

   overall5food4service5ambience4

   The music from the lounge was too loud, although the volume was reduced when I mentioned it. The menu said snap peas, but the kitchen sent out a few, and I mean a few, tough scraggly green beans. Ou server was excellent. My wive enjoyed the Brussel Sprout salad. My beer was either too expensive or they used a glass that was too small.
   

   Report
6. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on May 12, 2023

   overall3food4service3ambience3

   Very good & fair price compared to other restaurants around. Gratuity already included. Not the most spectacular views (none of the ocean) compared to other resort restaurants but the food was very good!
   

   Report
7. M

   Madeline

   New England

   4 reviews

   5.0

   4 reviews

   Dined on April 26, 2023

   overall5food5service5ambience5

   Everything was perfect. Service was fantastic! Food was delicious. We were well taken care of but not rushed in any way.
   

   Report
8. DJ

   DarrellJ

   Las Vegas

   5 reviews

   4.0

   5 reviews

   Dined on April 22, 2023

   overall4food4service4ambience4

   We were a little skeptical after reading some reviews. We were staying at the resort and it was very convenient, se we decided to try for ourselves. We were pleasantly surprised with the whole experience. The Brussel sprouts salad was delicious! We had the crab cakes with black rice and it was very good. Service was fast and attentive. Give it a try!
   

   Report
9. JU

   JULIOR

   1 review

   3.0

   1 review

   Dined on April 19, 2023

   overall3food3service2ambience2

   Server was not attentive and slow. She Was replaced and went home sick.
   

   Report
10. d

    daniels

    Denver

    1 review

    4.0

    1 review

    Dined on April 19, 2023

    overall4food4service3ambience3

    My wife and I are hearing impaired. It was very noisy near the door from the adjacent bar. We asked to be seated as far from the door as possible. The hostess said we could only have the table near the door. LIE. She then sat two sets of couples farther from the door where we would have preferred to sit.
    

    Report
11. D

    Dominiquev

    1 review

    3.0

    1 review

    Dined on April 14, 2023

    overall3food3service4ambience3

    Staff was friendly, the menu looks nice. Food came out fast. We had 2 caesar salads, which tasted good. Not special. We added chicken to the salad, which was very dry. As a side dish we ordered the smashes potatoes (bit greasy) and garlic focaccia (no garlic flavour).
    

    Report
12. OT

    OpenTable Diner

    San Francisco

    3 reviews

    vip
    2.0

    3 reviews

    Dined on April 9, 2023

    overall2food1service2ambience3

    Food is sub par and expensive. Wait staff is variable - we had one great waitress and one terrible one.
    

    Report
13. k

    kimd

    Hawaii

    8 reviews

    vip
    1.0

    8 reviews

    Dined on April 8, 2023

    overall1food1service1ambience1

    Seared ahi was way over cooked Service was sloooww Server was inexperienced Caesar salad was good
    

    Report
14. JS

    JulieS

    New York Area

    4 reviews

    4.0

    4 reviews

    Dined on April 8, 2023

    overall4food4service3ambience3

    The food was okay, but could use more seasoning. The local greens salad was very good.
    

    Report
15. c

    cmzp

    San Francisco

    4 reviews

    1.0

    4 reviews

    Dined on April 7, 2023

    overall1food2service2ambience4

    We had to wait an hour before our first course, then quite a while again for our mains. It was an overly long dinner. Most dishes were just okay and overpriced, with little flexibility in preparation/substitutions. Ambience was great. Servers were nice, but waiter never came to check on us nor apologize during the hour wait. We had to flag her down before she apologized. Then who seemed the manager came over. She was very chatty, but comped nothing.
    

    Report
16. CR

    CarlR

    Hawaii

    1 review

    1.0

    1 review

    Dined on April 5, 2023

    overall1food2service2ambience3

    They don’t have enough workers. The service was very slow. Long wait to order and long wait to get your food. The portions are small for the price and the flavor is just average. Nothing I ate or what the 7 other people with me ate says we would come back again. They should go back to serving their buffets.
    

    Report
17. DC

    DCphilly

    Philadelphia

    3 reviews

    2.0

    3 reviews

    Dined on April 1, 2023

    overall2food1service4ambience2

    The food below from the dinner menu had little to no taste: Poke & Ceviche Appetizer Ribs appetizer (also very tough and grisly) Focaccia Catch of the day (Mahi) entree The kids chicken fingers and ice cream were the best things we had. Cocktails were good. Seated us in the back, near the kitchen exit and a closed service bar when there were numerous window tables and main dining room options available. Expected more for the cost and apparent level of dining experience.
    

    Report
18. SS

    ShawnS

    Central Coast

    8 reviews

    4.0

    8 reviews

    Dined on March 31, 2023

    overall4food5service5ambience4

    Good meal. Pork shank on cheesy spinach polenta and brussel sprouts was excellent. Good desserts too.
    

    Report
19. CA

    CherylA

    Los Angeles

    2 reviews

    4.0

    2 reviews

    Dined on March 18, 2023

    overall4food3service3ambience5

    Food was well prepared. Desserts made in house. Very spacious. The restaurant is far enough from the lounge to make for a quiet area.
    

    Report
20. RV

    RaquelV

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined on March 18, 2023

    overall5food5service5ambience5

    Delicious food and drinks. Great service. We will be returning!
    

    Report
21. OT

    OpenTable Diner

    Kansas City

    45 reviews

    vip
    5.0

    45 reviews

    Dined on March 16, 2023

    overall5food5service5ambience5

    Great experience! Beautiful view! Would definitely go back!
    

    Report
22. RB

    RichB

    Sacramento

    6 reviews

    5.0

    6 reviews

    Dined on March 11, 2023

    overall5food5service5ambience5

    Food was great! Service was superb! Overall had a really nice time. Prices were reasonable but the service fees are ridiculous.
    

    Report
23. C

    Cold

    Toronto

    5 reviews

    5.0

    5 reviews

    Dined on March 10, 2023

    overall5food5service5ambience5

    Great service and food
    

    Report
24. DC

    DebbieC

    Hawaii

    2 reviews

    3.0

    2 reviews

    Dined on March 8, 2023

    overall3food2service4ambience3

    We are both vegetarian and the choice is very limited and what we had was very expensive for what it was.
    

    Report
25. HG

    HalGF

    Kansas City

    90 reviews

    vip
    2.0

    90 reviews

    Dined on March 2, 2023

    overall2food3service2ambience2

    This was our second visit in two weeks. We had a good first experience so we booked again. Service started our poorly when the drink we ordered (club soda) did not come out, so asked for again with the server. Came out wrong, so tried again. Bread two weeks ago was excellent, very moist. Bread tonight was very hard and dry. Sent 3/4 back, but no one noticed or asked. When we mentioned, the server said she would tell the chef. Later when we asked hat the chef said, the server responded he was not present, but the manager said that is why it is served with olive oil to dip. Salad arrived wrong, so sent back. Overall,less than a positive experience. The check arrived with a service charge of 18%, even though it was a party of 2. Since the tip is automatic I guess the incentive to provide a great experience is diminished. Debating if we will try again.
    

    Report
26. F

    Fred

    Hawaii

    1 review

    3.0

    1 review

    Dined on February 24, 2023

    overall3food3service4ambience3

    For the price we paid the food should have been better. We had dinner and breakfast. The gratuity of 18% already added to the price was unexpected. I'm not sure that's normal?
    

    Report
27. JS

    JeffreyS

    Indiana

    3 reviews

    vip
    2.0

    3 reviews

    Dined on February 19, 2023

    overall2food3service2ambience1

    The food was mediocre, and the service was bad. We're felt like we were intruding on them and unwelcome.
    

    Report
28. I

    Ilipkg

    Chicago

    7 reviews

    5.0

    7 reviews

    Dined on February 19, 2023

    overall5food5service5ambience5

    Food was wonderful and atmosphere very nice
    

    Report
29. HG

    HalGF

    Kansas City

    90 reviews

    vip
    5.0

    90 reviews

    Dined on February 16, 2023

    overall5food5service5ambience5

    Great experience. Food was excellent and the server did a great job. Very relaxed experience. Never hurried or rushed, but not slow.
    

    Report
30. C

    Calvin

    Las Vegas

    6 reviews

    vip
    4.0

    6 reviews

    Dined on February 16, 2023

    overall4food5service4ambience4

    I assume that were shorthand as is every where. It did take awhile for the server to come to the table. The rest of the new was outstanding. She did make up for the earlier shortcomings. Food was great and different from the rest of the hotel restaurants.
    

    Report
31. CT

    ChantelT

    Hawaii

    1 review

    5.0

    1 review

    Dined on February 15, 2023

    overall5food5service5ambience5

    Great food ..and service was outstanding. The new manager came over to see if we needed anything and made us feel very comfortable.
    

    Report
32. RC

    RCB2023

    Las Vegas

    1 review

    5.0

    1 review

    Dined on February 15, 2023

    overall5food5service5ambience5

    It was a perfect Valentines Day Dinner. Everything was great! A memory to remember forever.
    

    Report
33. KD

    KaiD

    Hawaii

    1 review

    1.0

    1 review

    Dined on February 15, 2023

    overall1food4service1ambience3

    Server came by once to just take our order and we never seen her come back all night until we asked for the bill.
    

    Report
34. S

    Sheila

    San Francisco

    4 reviews

    4.0

    4 reviews

    Dined on February 9, 2023

    overall4food5service4ambience4

    Food here was great. We sat at the bar and were entertained watching bartender and servers do their jobs. Everyone was friendly.
    

    Report
35. JM

    JoanneM

    Vancouver

    1 review

    3.0

    1 review

    Dined on January 29, 2023

    overall3food3service3ambience3

    Disappointing. First the noise level…loud live music in the bar adjacent conflicted with the Hawaiian music playing in the restaurant making it very noisy. Secondly the food…uneven. The salad was delicious, but the small plates were nothing special. The main course chicken dish was good but the gigantic potato was not hot. The server replaced it and comp’d us a dessert which was very nice. Lastly, the bill included an 18% gratuity. Sorry, but a tip amount is the customer’s decision based on the quality of the service. This is not acceptable.
    

    Report
36. VT

    VTgardener

    Washington DC

    4 reviews

    4.0

    4 reviews

    Dined on January 27, 2023

    overall4food3service5ambience5

    Love this resort. The food is fine, not stellar, but the service and ambiance is terrific.
    

    Report
37. LB

    LBrooke

    New Orleans

    2 reviews

    5.0

    2 reviews

    Dined on January 22, 2023

    overall5food5service5ambience5

    We had a lovely dinner. Initially we were sitting outside and enjoying the live music at the lounge close by, but in true Kaua’i fashion, it started to down pour the rain. The staff was very accommodating and moved us inside. It was a wonderful experience and that only added to the memories.
    

    Report
38. C

    Cookeralso

    St. Louis

    13 reviews

    vip
    3.0

    13 reviews

    Dined on January 21, 2023

    overall3food2service4ambience4

    Very small portion of bland fish for the catch of the day. Had to salt heavily to get any flavor at all.
    

    Report
39. ER

    ErinR

    San Antonio

    2 reviews

    2.0

    2 reviews

    Dined on January 8, 2023

    overall2food2service4ambience4

    Food was mediocre. Ahi was well done, asked for it seared. Had to add seasoning to everything. Braised ribs small, crab cakes tasted frozen, and VERY skimpy on crab, all filler. Unfortunate, because the ambience was great and the view great. Very disappointed
    

    Report
40. PM

    PattyM

    Chicago

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    Seated at reservation time. Prompt and friendly service. The food was excellent. They added a few specials for New Years Eve as well.,
    

    Report