Nanea Restaurant and Bar

Reseñas de Nanea Restaurant and Bar de comensales del restaurante. Basadas en valoraciones recientes.

1. OT

   Comensal de OpenTable

   San Francisco7 reseñas

   1.0

   Comieron en 26 de diciembre de 2019

   1. Global 1
   2. Comida 1
   3. Servicio 2
   4. Ambiente 3

   Had to have be
   

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2. F

   Femocc

   San Francisco35 reseñas

   3.0

   Comieron en 26 de diciembre de 2019

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 4

   We were in Kauai on Xmas day. They were very busy, server really tried to keep up. However, my daughter’s Ahi was fishy tasting so not fresh. Her steak was ordered medium rare and came back very rare. My son’s risotto tasted like regular rice, not risotto. My meal was actually very good except for hamachi which was too salty. It took an hour to get the first course. For what we got it was expensive. To be fair there was a terrible storm the day before
   

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3. PW

   PatriciaW

   Atlantic City1 reseña

   1.0

   Comieron en 26 de diciembre de 2019

   1. Global 1
   2. Comida 3
   3. Servicio 4
   4. Ambiente 3

   First I would like to say that our server was amazing. She is responsible for us sticking out our visit to Nanea! We had a 6:15 reservation, was seated by 6:30 pm and it was all downhill after that! We were not served our first course until 8:30 p.m. We were offered complimentary drinks for our inconvenience but that would not have been good on an empty stomach. Our server eventually brought us over some complimentary champagne. Our second course did not come until almost 9 p.m. and dinner came at 9:40 p.m. The appetizer of steak and egg was raw and mushy and very unappetizing. We sent it back for something else. Portions were so small and there was no bread to even snack on while we waited. It was Christmas and we were at the mercy of the slow kitchen as not much else was open. We asked to speak to the manager who came over and smiled, never apologized but also offered us a free cocktail. It was baffling as we watched some others around us get served quicker than our party but we also had others in our boat who were at the restaurant a total of 4 hours from start to finish. Our other table neighbors from Southern Cali were also being good sports and had waited about an hour and a half for their salads to arrive. They also couldn't stomach the steak and egg appetizer. The only thing I would recommend about this place is the atmosphere and our server (her name escapes me, unfortunately) but she tried all that she could to hurry up the kitchen, request the manager to come to our table, and apologize on numerous occasions. Earlier in the day, we also had a problem with our lunch at the pool side restaurant. My family had gotten their meals and mine, a burger, never came. When I asked that server, she said the kitchen was working on it. Thirty minutes later she brought it out with no apologies and handed it to me. The same manager for that place was the manager for Nanea. I think there's the connection. No excuse for such long waits for food!!!!!!
   

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4. MM

   MichelleM

   San Francisco1 reseña

   1.0

   Comieron en 25 de diciembre de 2019

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   We had Christmas Day lunch booked for our family and the restaurant did not open. They said they couldn’t put the roast in the oven because all their staff didn’t show up due to a storm the night before closing a bridge on one side of the hotel and a power line down across the road on the other side. Disappointing :(
   

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5. OT

   Comensal de OpenTable

   San Francisco10 reseñas

   1.0

   Comieron en 25 de diciembre de 2019

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 2

   Probably the most disappointing dinner experience in a long time. This was our 4th Christmas eve dinner at Nanea. Aside from one year when we also had a 45 min wait for a table, all previous times were delightful in terms of food and service. This time, we were seated almost an hour after our 7:30 reservation, along with numerous other waiting parties. Then we didn't get served our first course (a tiny cup of soup, which couldn't have been THAT hard to prepare and serve) until almost an hour after we sat down. The rest of the meal came slowly as well, which would have been less of a problem if it weren't already so late. At one point we ordered a glass, of wine. We only got it after we reminded her of it 15 min later. She also skipped bringing us the "bartender's creation", a special drink on the pre-fixe menu, until we asked about it much later after we noticed other tables had gotten them. Server almost seemed to be deliberately ignoring us, while spending a good deal of time with people at a nearby table (who were seated after us but got 2 courses served by her before we got our 1st) even though we were quite polite about our long delayed meal. The food itself was tasty overall but not spectacular for the price, and portions seemed smaller than previous years. The main thing that saved the evening was delightful conversation with people next to us (who were seated shortly before us and also had a long wait for their meal though not nearly as bad as ours... they had a different server who seemed much more attentive). Not sure whether the problem was with poor management, kitchen staff, and how much was the server herself. The very long wait for a table surely is a management issue. We will not return there, which is sadly the end of a nice tradition. If you go, eat before going so you don't starve while waiting to be seated or served.
   

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6. C

   luv2Cfood

   Washington DC72 reseñas

   5.0

   Comieron en 25 de diciembre de 2019

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Very nice outdoor seating for lunch. The food was excellent and we enjoyed the ocean view that we had. Wait staff did a good job of taking care of our needs.
   

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7. OT

   Comensal de OpenTable

   Toronto2 reseñas

   5.0

   Comieron en 25 de diciembre de 2019

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great Xmas Eve dinner. Brian was an exceptional waiter. Was pretty expensive but totally worth it!
   

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8. CC

   ClaudiaC

   San Francisco1 reseña

   2.0

   Comieron en 25 de diciembre de 2019

   1. Global 2
   2. Comida 3
   3. Servicio 1
   4. Ambiente 2

   Fixed Christmas Eve menu priced at $75 adults, $37 a child and the serving size was VERY small. Not a great value and not a good selection for kids. Essentially same items as the 'adult' menu. Why serve kids shrimp bisque and not offer buttered noodles? Or bread? We sat an hour before getting first course. Brownie had no flavor, like it came out of a wrapper - plus it had nuts with no nut allergy warning. Who does that? Kitchen couldn't keep up with the patrons as early as 6:30 that evening. Disappointed.
   

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9. SF

   SusanF VIP

   Las Vegas41 reseñas

   3.0

   Comieron en 25 de diciembre de 2019

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 3

   Christmas Eve price fix dinner was very disappointing. The portions were very small and no one really cared for their meal. The service was okay but the experience for a holiday dinner was seriously lacking.
   

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10. LL

    LisaL

    Hawái24 reseñas

    5.0

    Comieron en 14 de diciembre de 2019

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Sat in outdoor area which has a tarp roof for Kauai rain showers. Sitting overlooking pool with torches for atmosphere. Alan was our server and was helpful. We both enjoyed Uku which was the fresh catch. We have eaten here before and will definitely be back.
    

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