Miyako at Andaz

Reseñas de Miyako at Andaz de comensales del restaurante. Basadas en valoraciones recientes.

1. R

   Richard

   Londres1 reseña

   3.0

   Comieron en 31 de mayo de 2022

   1. Global 3
   2. Comida 4
   3. Servicio 3
   4. Ambiente 3

   Food was very good, ordered chicken but got pork which wasn't an issue for me but obviously could be for some people. Although our booking was 2.30 the place closed at 3 so we were given our bill before we requested it. A little to rushed for my liking
   

   Miyako at AndazSe respondió el 5 de junio de 2022

   Dear Richard, Greetings from the Miyako. Thank you for sharing your feedback. Your feedback is very important to us therefore your food comments are passed on to our culinary team and Chef who is carefully reviewing your comments. Hopefully we will have the opportunity to welcome you back so we can demonstrate our service of excellence and food created with passion. Kind regards Miyako Team.
   

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2. JT

   JohnT

   Londres4 reseñas

   3.0

   Comieron en 21 de mayo de 2022

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 2

   Good quick service, friendly waitress, food was ok, Katsu chicken was a bit bland as an appetizer. The main dishes were much better.
   

   Miyako at AndazSe respondió el 24 de mayo de 2022

   Dear JohnT, I would like to thank you for taking the time to leave us such a detailed review. It is only with feedback from our guests that we are able to maintain our standards. Kind Regards Miyako Team.
   

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3. C

   Chan

   Londres1 reseña

   5.0

   Comieron en 10 de mayo de 2022

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Sashimi and sushi are fresh and tasty. Service is excellent! Highly recommend!
   

   Miyako at AndazSe respondió el 11 de mayo de 2022

   Dear Chan, Thank you so much for your review! It is always a pleasure to hear that our guests are having phenomenal experiences whilst dining with us. Kind Regards ,Miyako Team.
   

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4. s

   samd

   Londres1 reseña

   2.0

   Comieron en 6 de mayo de 2022

   1. Global 2
   2. Comida 2
   3. Servicio 4
   4. Ambiente 2

   The room felt claustrophobic, the tables where tiny and some for the fish didn’t taste as fresh as it should. Too much competition in the area not to be better than it was.
   

   Miyako at AndazSe respondió el 8 de mayo de 2022

   Dear Samd, Thank you so much for taking the time out of your day to leave us a review. It is only with our guest feedback that we are able to improve time and time again. We are sorry to hear that you were disappointed - I can guarantee that I will pass this on to the relevant management teams for review to make all the relevant improvements. Kind regards Miyajo Team.
   

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5. WO

   WillO

   Londres1 reseña

   1.0

   Comieron en 3 de mayo de 2022

   1. Global 1
   2. Comida 1
   3. Servicio 2
   4. Ambiente 1

   This was my first experience of a sushi restaurant with no fish! I'd booked it at about 11.00 that morning so think it would have been clever to manage my expectations rather than tell me when I arrived. The chicken was fine and the vegetable tempura excellent, but I had gone for sashimi.
   

   Miyako at AndazSe respondió el 7 de mayo de 2022

   Dear WillO, Thank you for your taking the time to write the review. Please be assured that your comments have been addressed and in the meantime, I would like to discuss this further with you, if you could kindly contact me directly at The Hotel. Kind regards Miyako Team.
   

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6. G

   Grant

   Londres1 reseña

   1.0

   Comieron en 30 de abril de 2022

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Upon arrival I was told they don't really cater for vegans even though I had sent a message via this website to say I was vegan. Never the less we sat down so my son could enjoy his meal. I was then informed that they could cater for a vegan, which I was pleased about, but a little concerned as they didn't appear to really understand the concept of being vegan. We had to wait 50 mins before getting our drinks let alone our food. The vegan food was served on the same plate as seafood. Some food orders did not arrive at all. Service was the worst I've experienced in any restaurant I've ever been to. No discount was offered even when the complaint was made and we were residents at the Andaz Hotel. In all a dreadful restaurant with dreadful service. We left still hungry and went to McDonalds which was much better. Vegan or not, avoid this place like the plague.
   

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7. R

   Roksanaw

   Londres2 reseñas

   4.0

   Comieron en 27 de abril de 2022

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   The food was amazing however, the manager (?) didn’t seem nice at all. We felt like she was being very judgmental when we came in.
   

   Miyako at AndazSe respondió el 30 de abril de 2022

   Dear Roksana W, Thank you so much, I am so happy to read such an honest comment about your experience. Please, accept my apologies as we aim to please all expectations. Your points have been shared with the management involved. We always aim to deliver flawless service Kind Regards, Miyako Team.
   

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8. GJ

   GenJ

   Norfolk/Suffolk2 reseñas

   5.0

   Comieron en 16 de abril de 2022

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   Lovely food, friendly service! Would definitely visit again
   

   Miyako at AndazSe respondió el 30 de abril de 2022

   Dear Gen J, It is our pleasure, thank you! Regards Miyako Team.
   

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9. J

   Jonavaxx

   Londres1 reseña

   5.0

   Comieron en 13 de abril de 2022

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   First time at this restaurant with my daughter & we both were amazed how delicious the food& lovely & helpful staff were..
   

   Miyako at AndazSe respondió el 30 de abril de 2022

   Dear Jonavaxx, Wow! So grateful! Regards, Miyako Team.
   

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10. OT

    Comensal de OpenTable

    San Francisco9 reseñas

    4.0

    Comieron en 23 de marzo de 2022

    1. Global 4
    2. Comida 4
    3. Servicio 5
    4. Ambiente 4

    I enjoyed my meal here. Even though the seating was full, service was smooth and prompt. The food was beautifully presented and made for a nice lunch.
    

    Miyako at AndazSe respondió el 2 de abril de 2022

    Thank you. Kind regards,Miyako Team.
    

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