Michael's On The Alley
Christmas Eve Special Menus & Offers
Michael's On The Alley will be Open Christmas Eve 5pm-9pm
Monday, December 24, 2018
I have been to Michael's in the past and had amazing experiences. Had Corporate folks in town and decided to share this restaurant with them. I saw the bad reviews and just assumed they were keyboard warriors being rude. What a huge mistake on my part. Service was lousy. Had to go find the waitress who was nowhere to be found. Ended up walking next door to Victor's and asking them to send someone over. Food took forever to come out and was mostly cold when it arrived. There were only 2 other tables occupied in the restaurant. Which made for a total of 11 patrons including my group. Very disappointed. Worst $600 ever wasted. Do NOT waste your time when there are so may other options in Downtown Charleston who saturate you with attention and want you to return.
I had dinner there with 2 other colleagues and was blown away by both the staff and food.
Interesting, unique menu. Good size portions, Wonderful flavors. Friendly, knowledgeable staff. Elegant atmosphere.
We were going to a show, the staff was very supportive of getting us out in time. Food was very good.
The wait staff had the appearance of being drunk or high on something. They spilled the wine and forgot half of our order and much more.
Overpriced- the food was mediocre at best, the bread and butter was excellent, the salad was very good but things went downhill from there. Server was pleasant enough but appeared inexperienced. The farm-raised salmon entree was an odd pairing with strawberries in the sauce. They do make a good Cosmopolitan- probably brought over from the bar next door.
Service and food were both very slow. The restaurant only had a couple tables, so I'm not sure why it took a very long time for drinks and food. The appetizers we had were really good, but the food was mediocre and not impressive at all.
Horrible and utterly forgettable experience. By far, the worst "dining" experience I had in Charleston. There was a large party upstairs which obviously had the undivided attention of the complete staff. There was no adult supervision so the staff that was not directly engaged in the large party was simply milling about. After being seated, we waited for waitstaff to take a drink order or even offer menus. We waited until our patience waned and we left. As we walked past the four members of staff who were not engaged, no one blinked an eye. No one said a word.
Investors in this business should take note; hire a manager who cares as much about the restaurant and guests as you do. There are lots of alternatives in Charleston. We found one that night.
Prices were quite a bit higher than expected. Cocktails were $10.50. Side salads were $15. Server was pleasant but not very engaging and rushed us on multiple occasions taking plates and glasses away too quickly. Restaurant was 1/3 full so no need to “turn the table”. It is very beautiful setting and my wife’s steak was very good but overall experience was not worth the cost and will not warrant a return visit.
Quiet. Great service. Excellent cuisine.
We were only ones in restaurant. We waited long time for server to take drink order. Music was playing in bar area and different music in playing in our area. Terrible sounding with clash of musics. Food so so it’s not Halls but try and ask same prices
Michael’s looked like an authentic Chicago steak house. The ambiance was nice. The steak wasn’t memorable. We had a table of six and tried filets, ribeye and the tomahawk. The sides were nice portions but lacked flavor. Table side salad service was a neat concept. There are so many top notch restaurants in Charleston. This one was a good one, but there are so many others that are great.
We loved Michaels . It was quiet , the prime rib was amazing and the booths were shaped like a u so we could sit next to each other . Great service without always hanging out at our table . Highly recommend .
Service was poorly and the food was disappointing way over priced was shocked
Celebrated our anniversary. Server was professional and helpful, but over tasked. She had all the tables in our section and was doing everything. Expected more server help from a place like this. Food was decent, but everything was very salty.
It was just so so.. had a 9pm reservation. All the tables were open but they sat us at a table for 2 (super small). The chair was almost too high for the table. The server was too busy talking to other tables to make sure we were taken care of. Overall, the food was great but the service and seating was lacking.
Very good food.
This place has become one of our favorite places to dine when we are in Charleston. We hosted our son and daughter in laws sit down rehearsal dinner upstairs in the restaurant and had a cocktail reception following the dinner for all of our guest upstairs in Chico's last March. Both places are great and the food and service is top notch! We especially like Michael's for the quiet ambience. It's a great place to take friends and have quality conversation without all the hustle bustle found in some Charleston venues.
Salad wedge was not a wedge. For an upscale restaurant it was nothing special. Expected more from this type of restaurant.
There are better steak options in Charleston.
Steak was outstanding. Dinner and drinks for our group of 6 was about $1200. Fair warning.
Located in the Alley with Charleston staples such as Coast Michael’s on the Alley was a last minute reservation surprise. It’s not the buzzing be seen at restaurant like most on King but reminiscent of a Chicago steakhouse or even a men’s hunting lounge. For a party of girls, at first we were skeptical but the fact that we could hear each other talk was a very welcomed bonus. Our waiter was great helping us select the perfect wine and also sharing that the portions were large so knowing us ladies sharing a few entrees would go a long way. The food was DELICIOUS! The bread was some of the best I’ve had and I’ve eaten at Michelin star restaurants. Our table of 5 girls shared the Greens and Chopped Salad, Brussels, Scallops, Salmon and Lobster Mac. The Salmon and Scallops were cooked perfectly and paired wonderfully with their respective sauces and purses. It was the perfect amount of food! In nutshell, don’t rule out Michaels to some of the more trendy places - the food and quiet atmosphere really were a lovely change of pace for our ladies weekend.
We will be back. This food was delicious and worth the value.
The service and food were very good, but there may be some issues with the kitchen since our grilled octopus appetizer didn't arrive until after our entrees were served, and the duck that was ordered medium arrived very rare and had to be sent back to cook. The dining room is very attractive, but the lighting is very dim making it tough to read the menu. The commentary glass of champagne was a special touch.
Very disappointed the fact that I had to write 50 characters to post this was way more effort than I would give this place! Never again
We went last Saturday with some friends and had a wonderful time. We were able to have a great conversation because it wasn’t noisy. Thomas our waiter was one of the best waiters we have ever had. He was very attentive but not intrusive. A very personable young man, The food was phenomenal. Beet salad great. Caesars salad great. Steak selection awesome. Everyone always talks about Hall’s chophouse for steaks which they are one of the best but I think Michaels is the hidden gem and a whole lot easier to get a table. The only reason I didn’t give it all 5 stars was it was dark so the menu was hard to read.
We had a very enjoyable evening. The steak was delicious!
Service was excellent. Would definitely recommend for special occasion.
Atmosphere was nice. Food a little overpriced for quality and service. Expected excellent steak, received average
Great wine selection. The food was superb and prepared perfectly. Staff was polite and helpful. Just the right amount of attention without bugging us.
My server Mark was superb! The food was even better! I had Foie Gras, Wagyu steak, oysters, charcuterie, She Crab... it was all amazing. I came with flip flop and an infant-expecting the restaurant to turn me away but they welcomed us. I had an maxing time with my family.
Tough over priced steak!
The service, the decor, the ambience, the food, the staff...everything was top notch and perfect. From the moment my husband and I walked in, we were given exactly the right amount of attention. The staff was personable, enthusiastic, and knowledgeable.
We shared a Cesar salad and a tomato crab bisque. The salad was vibrant and fresh, and the soup was loaded with crab. We both had the dry-aged bone-in cut steak with sides of asparagus and wild mushrooms, and it was all perfection. Afterwards, we couldn't resist dessert. Between the flourless chocolate torte and the carrot cake, the torte was my favorite. The chocolate was smooth and luscious. Even the coffee was spot on.
Thank you all for a perfect night. And a special shout out goes to Hillary and Mark for exceptional table service and for helping make our evening a happy one.
Grossly overpriced beyond reason; the wine list is a total rip off ; the filet was tasteless; perhaps these reasons are the cause of the place being nearly empty; the only plus is that it was quiet... I doubt that anybody ever goes twice
The waitress was great. Ambience poor, you couldn’t see. People were using flashlights on their cell phone to read the menu. As far as the food, generous portions however the filet had to much butter on it. It ruin the flavor of the meat.
The restaurant was beautiful but extremely dark, so dark it was hard to see and almost felt kind of gloomy. Also it was not very crowded even on a Saturday night so that added a bit to the gloomy atmosphere. The food was very good but not outstanding, and overpriced. The cocktails were TINY, although the wine list was extensive. The highlight of the evening was definitely our server who was knowledgeable and attentive.
this is our 3-4 visit the only complaint was the delmontico ribeye wasnt as well as i thought it should be it seemed too tough eventhough i asked for well i believe it was the cut it would be hard to pay that much for that steak again everything else was great
The service was exceptional. The interior was beautiful and ambiance lovely. We were disappointed in the amount of fat on a very expensive steak and the baked potato was slightly undercooked. We enjoyed our visit but felt it was quite overpriced based on the quality of items we chose.
Great food and service
Went to Michaels with my wife, two sons and their wives (one local / one Chicago) to celebrate my birthday. Victors social club had great drinks, good service, wonderful atmosphere and a great electric violinist that played so loud no one could talk to each other (Mgr declines to turn it down)
After drinks went to Michaels which was exceptional from the initial managers greeting, service by Mark our waiter and ALL of our food. Seafood tower was a great appetizer, Malbec and Zindindels we’re delicious cioys and the dry aged 42 oz steak for two (and sides) were fantastic. Finished with scotch and desserts and it was a meal fit for a KING. WELL DONE MICHAELS !!!
I would put this place high on Charleston best list.