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metropolitanKC - Marriott Hotel Kansas City, Kansas City, MO

metropolitanKC - Marriott Hotel Kansas City

4.0
4
174 Reviews
$30 and under
American
Experience the finest in Kansas City dining and create lasting memories in a sophisticated yet comfortable atmosphere. Indulge and unwind at MetropolitanKC, where you’ll find vibrant tastes to satisfy every palette.

Make a reservation

2 people

7:00 PM


Order delivery or takeout

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    American, Barbecue
  • Hours of operation
    Breakfast Mon–Fri 6:00 am–11:00 am Sat, Sun 6:00 am–12:00 pm
  • Phone number
    (816) 802-7095
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Chef Ronnie Kotz
  • Catering
    Our Chef will work with you to create a special menu for your party. Please contact us for more details.
  • Private party facilities
    We enjoy hosting private parties of all size. We are now taking reservations for private holiday parties. Please contact us for more details.
  • Private party contact
    Jami Meier - Director of Outlets: (816) 855-4441
  • Neighborhood
    Kansas City
  • Cross street
    12th and Wyandotte
  • Parking details
    Complimentary 2 hour self parking, see the hostess for validation
  • Public transit
    Located close to several different bus stops.
  • Additional
    Banquet, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Non-Smoking, Takeout, Weekend Brunch, Wheelchair Access, Wine

What 174 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on all time ratings
  • 4Food
  • 4.1Service
  • 3.8Ambience
  • 3.8Value

NoiseModerate

174 Reviews
  1. OpenTable Diner

    Kansas City

    2 reviews

    1.0

    2 reviews

    Dined on October 29, 2023

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 2
    We have always expected top notch and consistent service from Marriott but, we were very disappointed. The restaurant made a reservation for us at 11:00 am but were told when we arrived that they actually close down at 11:00. No help at the front desk with validating our parking ticket. We will be finding a new spot for our pre-theater brunch.

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  2. ManuelV

    1 review

    5.0

    1 review

    Dined on October 24, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great Service! Well trained and caring staff! Highly recommended!

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  3. CoranaC

    1 review

    5.0

    1 review

    Dined on October 14, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Luisa was our server and she was absolutely amazing! We had breakfast two days in a row and she remembered our drink orders on day two. She was so kind and sweet! We really enjoyed our breakfast experience because of her!

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  4. PaulC

    1 review

    4.0

    1 review

    Dined on August 30, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Very convenient to the Convention Center. Service was quick and attentive. Food was better than I thought it would be for a hotel.

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  5. Conventionattendee

    Minneapolis

    6 reviews

    4.0

    6 reviews

    Dined on July 16, 2023

    1. Overall 4
    2. Food 4
    3. Service 1
    4. Ambience 3
    While the hotel advertises 3 dining areas in the hotel - plus room service - it all runs off of ONE KITCHEN. We waited 75 minutes to get food with a reservation.

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  6. OpenTable Diner

    Kansas City

    2 reviews

    2.0

    2 reviews

    Dined on June 3, 2023

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 2
    The Metropolitan Restaurant was closed down when we arrived. They did accommodate us in their bar but there is nothing on Open Table indicating the closure of the restaurant.

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  7. Moxie

    Kansas City

    31 reviews

    vip
    1.0

    31 reviews

    Dined on May 28, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Made reservations for Sunday brunch via Open Table. Received confirmation AND A REMINDER before the reservations. Dutifully sent the “yes, we will be there” message via Open Table to the restaurant which I later confirmed they received. Arrived on time but was told they do not serve brunch, restaurant closed, but they couldn’t be bothered to call/email or cancel via Open Table. Inexcusable. We drove an hour to get there to eat before an early afternoon show. Bar/lobby restaurant was suggested as an option, but it was very noisy from all the guests checking out. We had parked in their garage. When we went to leave, their gate reader malfunctioned. Took about fifteen minutes to get ourselves let out. NEVER AGAIN.

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  8. KimB

    1 review

    5.0

    1 review

    Dined on May 2, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Metro KC had great food and great service. I only waited a few minutes after I checked in for my reservation.

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  9. MatthewG

    Des Moines

    16 reviews

    5.0

    16 reviews

    Dined on March 18, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Marie was very attentive, the food was fresh, delicious and plentiful.

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  10. schrinky

    Kansas City

    14 reviews

    5.0

    14 reviews

    Dined on January 22, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    We had the Pear salad and the French dip. So yummy! Our server was great as well. We went before attending Hadestown at the Music Hall, so the availability of parking was perfect as well.

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  11. Candy

    Kansas City

    4 reviews

    4.0

    4 reviews

    Dined on January 22, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Buffet is always great. Love the food selections and the fruit is always fresh!

    Is this helpful?

  12. BeverlyT

    New York Area

    12 reviews

    vip
    2.0

    12 reviews

    Dined on May 8, 2022

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 2
    I made this reservation via-Open Table in which Open Table showed this place was open for brunch-on Mother's Day but when we got there at 12:30, the host told us they did not offer anything special for Mother's day or did they have any brunch, so we had to eat off their regular lunch menu, in which it wasn't a lot of options and it was very expensive. The menu only had different sandwiches and a chicken Caesar salad as their options, who wants to eat that for Mother's Day. We very disappointed and I will not be going back there again.

    1 person found this helpful

  13. Candy

    Kansas City

    4 reviews

    5.0

    4 reviews

    Dined on May 8, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We really enjoy eating at the Metropolitan before going to the music hall. The food is always very good and this past Sunday it was excellent! We enjoyed the breakfast buffet, they had run out of gravy for the biscuits and I inquired if the were being more; shortly after I asked the staff from the kitchen brought me a small cup of gravy! Our server, Maria, was very sweet and helpful! A very good experience!

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  14. brianm

    Kansas City

    1 review

    4.0

    1 review

    Dined on May 3, 2022

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Good service and food was fresh and ok. Better than most hotel restaurants.

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  15. OpenTable Diner

    Kansas City

    2 reviews

    2.0

    2 reviews

    Dined on April 17, 2022

    1. Overall 2
    2. Food 3
    3. Service 5
    4. Ambience 1
    Easter brunch was not as expected

    1 person found this helpful

  16. StephenK

    Kansas City

    4 reviews

    2.0

    4 reviews

    Dined on January 9, 2022

    1. Overall 2
    2. Food 4
    3. Service 4
    4. Ambience 3
    We have been having brunch at the MetropolitanKC for many years before attending the Broadway Series at the Music Hall. The food and service have always been above expectations. We have always parked in the Barney Allis Plaza Garage and entered the hotel through the marked access from the garage, but this time the doors to our usual access were padlocked (chained). A call to the front desk of the hotel resulted in a valet coming to the other side of the doors to inform us that they did not have a key to open the way. We were given no meaningful reason why anything was different from the last time we were there. While we have recommended MetropolitanKC to many going to the Music Hall in the past, I cannot continue to do so as long as the Marriott Hotel locks the clearly marked access doors from the garage.

    2 people found this helpful

  17. Candy

    Kansas City

    4 reviews

    4.0

    4 reviews

    Dined on November 28, 2021

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Really enjoyed the breakfast buffet. And hotel decorations were awesome! A very convenient place to eat when going to the music hall.

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  18. ThomasC

    1 review

    5.0

    1 review

    Dined on November 25, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our experience was nothing short of splendid. The couple we sat next to was interesting, and all of the employees were enthusiastic.

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  19. WTB88

    1 review

    5.0

    1 review

    Dined on November 25, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The Thanksgiving Buffet was excellent. The Food and service were great. A special thanks to Millie at the Marriott for her exceptional above and beyond the call of duty service in coordinating our reservation with a family member who registered earlier.

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  20. TownB413

    Kansas City

    2 reviews

    5.0

    2 reviews

    Dined on November 25, 2021

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Thanksgiving dinner

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  21. RickS

    Kansas City

    2 reviews

    3.0

    2 reviews

    Dined on November 25, 2021

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 4
    The food and setting was good, but it wasn't all that big of a deal as the description would lead you to believe. Standard fare. nicely prepared and served, but nothing to write home about. I'm sure the regualr menu, especially evenings is better. It's the Marriott after all.

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  22. NEBKC

    1 review

    1.0

    1 review

    Dined on June 20, 2021

    1. Overall 1
    2. Food 1
    3. Service 5
    4. Ambience 1
    For a buffet on Father’s Day...that was lame. Scrambled eggs, sausage & bacon, wanna be “waffles” which are frozen French toast sticks, oatmeal & fruit. Really? No biscuits & gravy. No toast or English muffins. Nothing to go on top of your eggs. The only thing that was good was our waitress.

    1 person found this helpful

  23. DanielF

    Las Vegas

    3 reviews

    5.0

    3 reviews

    Dined on May 9, 2021

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Excellent service. Buffet was good. We needed to order pancakes for our boys. The staff took our order for pancakes and it took about 5 minutes.

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  24. OpenTable Diner

    Kansas City

    2 reviews

    5.0

    2 reviews

    Dined on May 9, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Had Mother’s Day breakfast here. The buffet was as good as a buffet can get. Continuously bringing out hot food, the breakfast sausage was better than average. Fruit cups were already prepared and covered with plastic wrap due to Covid. Cereal, fresh oatmeal, French toast sticks, eggs, nothing tasted like it was sitting out for long periods of time, and like I said it seemed like someone was always bringing out food to replace or refill what was already out there. The one person in our group who did not do the buffet had the strawberry balsamic pancakes and they were VERY good, large chunks of strawberry inside the pancakes and the balsamic compote worked surprisingly well. We also were out of there for under $50 for a party of 4, would come here again

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  25. BarbW

    Kansas City

    3 reviews

    5.0

    3 reviews

    Dined on May 9, 2021

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Enjoyed our breakfast. Service was good on a busy morning

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  26. AliciaW

    San Francisco

    1 review

    5.0

    1 review

    Dined on November 26, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    GREAT SERVICE! SOCIAL DISTANCED AND HAD A NICE THANKSGIVING DINNER

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  27. FredfromSuperchicken

    Dallas

    6 reviews

    3.0

    6 reviews

    Dined on February 17, 2020

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2
    Pretty standard hotel faire, but a KC restaurant should do better burnt ends.

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  28. Ralphy

    Kansas City

    168 reviews

    vip
    5.0

    168 reviews

    Dined on February 16, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Made a reservation for Sunday Brunch. We were seated promptly and even though they were very busy the service was excellent with some of the best fresh fruit I have had in Kansas City--especially in the middle of winter. Lots of variety including turkey sausage and gluten-free muffins. A very nice buffet that seemed to be continuously refilled.

    1 person found this helpful

  29. MaryS

    Kansas City

    9 reviews

    2.0

    9 reviews

    Dined on February 16, 2020

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 3
    We have season tickets to the Broadway shows that come to the Music Hall and the Kauffman. When the shows are at the Music Hall we always eat at the Metropolitan KC. This time they said they didn't have out reservation and made us feel that we had screwed up even though I had a text from Open table. We were seated promptly however but it took an hour to order and receive our food which only left us 15 minutes to get to the Music Hall and be seated. Service has never been this slow. Not sure I will use this place in the future.

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  30. JohnB

    Dallas

    9 reviews

    5.0

    9 reviews

    Dined on February 16, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Volleyball tournament

    1 person found this helpful

  31. Pnel

    New Orleans

    2 reviews

    3.0

    2 reviews

    Dined on February 16, 2020

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 2
    The food was good and maybe slightly above average for a hotel but the atmosphere is very hotel-like with tables close together and somewhat uncomfortable seats. It was fairly quiet and easy to talk though and the service was excellent. It’s not an overall upscale experience for the money you are spending.

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  32. LeonJ

    Kansas City

    2 reviews

    4.0

    2 reviews

    Dined on February 15, 2020

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    All very good. Being a pretty common "down home" kind of guy, I probably prefer a bit more of an informal surrounding, but overall I enjoyed the meal and the experience.

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  33. ljeff

    Kansas City

    37 reviews

    vip
    4.0

    37 reviews

    Dined on February 15, 2020

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3
    Good place to catch a bite before theater at the Music Hall. Food was very good. My husband had the scallops which were cooked perfectly. I had the beet and orange salad with salmon. Again, the seafood was perfectly cooked.

    1 person found this helpful

  34. MarkS

    1 review

    5.0

    1 review

    Dined on February 15, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The service and food was wonderful and even tho I live in Kansas City, It made me feel as if I was out of town definitely would recommend dining here just a great place!

    1 person found this helpful

  35. OpenTable Diner

    1 review

    2.0

    1 review

    Dined on February 15, 2020

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 1
    The food was not that good. Also very high value compared to the quality and taste. The service was a mess. I think most of the people their is for the name. I won’t go back there again.

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  36. JordanW

    1 review

    1.0

    1 review

    Dined on February 15, 2020

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    I have never written a negative review for a restaurant in my 31 years of being on this earth, until now. This restaurant was that bad I had to write a review for this awful place. I reserved a table for two for valentines day with my girlfriend at 6:45 pm. The restaurant is next to the hotel check-in counter for the Marriott, so it was loud since so many guests checking in. The hostess ended up seating us smack-dab in the middle of the restaurant, the loudest area. When I politely asked my waiter if I could be re-seated, he simply said that was not possible, even though there was a large seating section in the corner that had nobody. My girlfriend and I ordered the $47 dollar-a-piece Valentines Day special (five courses w/champagne). Bread and water came quickly. Then...we waited 30 min for 1st course. During those 30 min, we were never asked how we're doing. Finally, a manager arrived with the first course, a spoonful of pork-belly on a bed of polenta. No apologies for the wait. Original waiter was nowhere to be seen. ANOTHER 30 minutes went by and a different waiter, who absolutely reeked of BO (like the worst BO i've ever experienced at a restaurant), brought us the third course (a lemon sorbet). ...Wait...why are we getting the 3rd course before the second course? We were able to flag down our original waiter and asked him why this happened? He said that's how it was supposed to be (it wasn't, I checked), and walked away. 2nd course (soup) came 20 min later, the soup was actually delicious, but main entree popped in 5 min after the soup arrived (obvs we weren't ready for it). Main entrees returned after 20 min, and my prime rib was well-done (I had ordered med rare). Asked the original waiter for new one, came out immediately and was cold (didn't even take away the old prime rib). Girlfriend's lobster was not seasoned. Another 40 minutes before dessert. In total we spent 2 hrs 45 min there. Complained to manager, they did nothing. STAY AWAY FROM THIS PLACE!!

    2 people found this helpful

  37. DennisM

    Kansas City

    15 reviews

    vip
    3.0

    15 reviews

    Dined on February 14, 2020

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    Food was ok. Service was below a standard I would have expected for an upscale restaurant. 2 of the staff acted like they would rather not be there. Our main waitress was friendly enough but new to the restaurant and did not appear to have been trained in how an upscale restaurant service should be. It was unfortunate but this is our third time to this restaurant and service and food have always been sub par. Our mistake was waiting too late for a valentine night reservation and this was the only restaurant with space available at the time we needed to make a nearby show.

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  38. JeanB

    1 review

    1.0

    1 review

    Dined on February 14, 2020

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    We had tickets to a show nearby and limited eating options due to Valentine’s Day. Our waitress gets a pass because it was her first night, and she was fine. The rest of the staff and service was unorganized, slow, spilling drinks, food and plates everywhere within our view. One couple was literally given a champagne bath. We arrived at 5pm and it wasn’t busy yet, so a crowd wasn’t the cause. Food came out of the kitchen slowly, and some food and drinks were not delivered until we asked. Food was mediocre, decor was very dated. I chalk it up to poor management and training, and the experience was so bad that it became laughable.

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  39. ChaunG

    Seattle

    3 reviews

    4.0

    3 reviews

    Dined on January 26, 2020

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Nice restaurant and nice staff. My pork chop was overcooked but everything else was delicious.

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  40. OpenTable Diner

    Kansas City

    10 reviews

    vip
    3.0

    10 reviews

    Dined on December 14, 2019

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    It took over 15 minutes for a server to come to the table. Then, our drinks, appetizer, and entrees all arrived at the same time.

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Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace
    • Staff temperature check required

FAQs

metropolitanKC - Marriott Hotel Kansas City offers takeout which you can order by calling the restaurant at (816) 802-7095.

metropolitanKC - Marriott Hotel Kansas City is rated 4 stars by 174 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Order delivery or takeout

Google Map for metropolitanKC - Marriott Hotel Kansas City

200 W. 12th St., Kansas City, MO 64105

Additional information

  • Cross street
    12th and Wyandotte
  • Neighborhood
    Kansas City
  • Hours of operation
    Breakfast Mon–Fri 6:00 am–11:00 am Sat, Sun 6:00 am–12:00 pm
  • Price
    $30 and under
  • Cuisines
    American, Barbecue
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Complimentary 2 hour self parking, see the hostess for validation
  • Public transit
    Located close to several different bus stops.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Chef Ronnie Kotz
  • Additional
    Banquet, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Non-Smoking, Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    (816) 802-7095
  • Catering
    Our Chef will work with you to create a special menu for your party. Please contact us for more details.
  • Private party facilities
    We enjoy hosting private parties of all size. We are now taking reservations for private holiday parties. Please contact us for more details.
  • Private party contact
    Jami Meier - Director of Outlets: (816) 855-4441
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