The Metropolitan

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1. OT

   OpenTable Diner

   Chicago

   1 review

   4.0

   1 review

   Dined on January 1, 2023

   overall4food5service1ambience3

   Very bad customer service when calling to verify if things was good or not. No answers Was told no event was happening from security downstairs due to floor arrangements. When we got their to ask to pay in advance there was no way to do it. We decided to go after 830 just to see if other people was there and all of sudden things was good.

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2. RC

   RCal

   Chicago

   1 review

   5.0

   1 review

   Dined on December 22, 2022

   overall5food5service5ambience5

   It was my wife's birthday so I wanted her to have a great night and the Metropolitan did not disappoint! Our food was excellent, our server was engaging, and the ambiance was perfect. Very nice place and our drinks were great too. 5 stars!!

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3. G

   Gabg

   1 review

   5.0

   1 review

   Dined on December 18, 2022

   overall5food5service5ambience5

   Roberto was the man! He was kind and attentive, suggested some great choices for us, and made sure we got everything we wanted that night. The views were also unbelievable. Overall 10/10

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4. OT

   OpenTable Diner

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on December 8, 2022

   overall5food5service5ambience5

   We were running late due to a 3 car accident on the highway. We were coming from Wilmette so about drive in traffic but because of the accident it was 1 1/2 hr drive. Called and spoke to Maggie who was so professional and accommodating. We arrived a the young man that greeted us was smiling and just put us in a good mood especially after being stuck in a traffic jam! Our waiter Ramon was superior! Everything was fantastic, I highly recommend going there!

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5. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on November 23, 2022

   overall5food5service5ambience5

   When you go, request to be seated with Carlos, the best waiter there.

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6. JH

   JesusH

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on October 22, 2022

   overall5food5service5ambience5

   Amazing views with delicious food!

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7. K

   localKate

   Tampa

   10 reviews

   5.0

   10 reviews

   Dined on October 7, 2022

   overall5food4service5ambience5

   A little tricky to find - lots of elevator banks to navigate and jumping between floors. but once at the restaurant/bar, it is a great place to enjoy Chicago views and excellent food. service is top notch professional in the restaurant. the ground floor attendants and security guards, not so much. enjoy!

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8. WR

   WilliamR

   Chicago

   16 reviews

   vip
   3.0

   16 reviews

   Dined on October 2, 2022

   overall3food3service3ambience2

   Complicated to find. Food is fine but nothing special. The view is high but looking mostly west over suburbs instead of at the lake or the interesting architecture of the city.

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9. OT

   OpenTable Diner

   Chicago

   6 reviews

   vip
   4.0

   6 reviews

   Dined on September 11, 2022

   overall4food2service3ambience5

   It was a very good view and we thought food prices were decent. However, the bill came out to almost 40% higher than we predicted for two reasons. 1) the menu had out of date pricing 2) there was a 20% charge that our server made sure to emphasize was “not a tip” The food was fine. Would only return for drinks and the view.

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10. SO

    StevenOf

    Chicago

    14 reviews

    vip
    5.0

    14 reviews

    Dined on September 10, 2022

    overall5food5service5ambience5

    Excellent evening, incredible views and best service from Lisa. A mini brothers reunión ended with a spectacular night!

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11. OT

    OpenTable Diner

    Cincinnati

    4 reviews

    vip
    5.0

    4 reviews

    Dined on August 6, 2022

    overall5food3service5ambience5

    Great view!!!

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12. VM

    VanesaM

    Birmingham

    12 reviews

    5.0

    12 reviews

    Dined on July 24, 2022

    overall5food5service5ambience5

    The place is super modern. Food was excellent! The view is incredible!!!! We had a great Saturday night! Please note it is a members club for the people who work at Willis tower so it’s not that crowded on weekends.

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13. JM

    JackM

    Chicago

    1 review

    5.0

    1 review

    Dined on June 1, 2022

    overall5food5service5ambience5

    Absolutely perfect location to celebrate a birthday!!

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14. PC

    PaulC

    Chicago

    1 review

    1.0

    1 review

    Dined on May 29, 2022

    overall1food1service1ambience2

    Just horrible. Not worth it. Restaurant was completely empty, had to wait for a table since none were clean. Every time we ordered a wine it was out. Server had no clue what items were on the menu.

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15. OT

    OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on April 30, 2022

    overall5food5service5ambience5

    Beautiful place, great food, amazing views.

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16. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on April 26, 2022

    overall5food5service5ambience5

    I knew the views of the city would be fabulous, but I impressed by the upbeat decor, menu selections, and exceptional service. The menu is not large, but they are choices for everyone. Plus they have happy hour for drinks!

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17. LH

    LeeH

    Sacramento

    9 reviews

    3.0

    9 reviews

    Dined on April 21, 2022

    overall3food3service3ambience3

    If I were to describe our meal at The Metropolitan in one word, it would be “disappointing”. I found the restaurant on Open Table, and was looking for something with a view of Chicago, something as a special treat, as we were passing through the Windy City on Amtrak and were at a nearby hotel. First off, as other have written on OT, getting there requires all sort of security checks, go through a metal scanner, and the elevator drops you off on the 66th floor even though the restaurant is on the 67th. Had to hunt around for stairs in what seemed to be a deserted building. When we approached the check in podium, we found no one there and we were looking at a nice bar. It wasn’t until we started looking around did we find the host. We wanted a window view table, but none were available. However, the real restaurant portion of the venue was closed for a private event, and we ended up being seated in the bar area, but could order from either the bar’s menu or the restaurant’s. The place wasn’t very busy, but there was one window that strangely had no table in front of it. When we asked about it, they grabbed another table and brought it over, so at least we had a view. Our entrees seemed to be lacking in seasoning, and overall, the food just wasn’t that impressive for the price - that was then tagged on with a 35% surcharge, that we had to look up to determine it was something to do with Covid. Ended up with probably priciest dinner for two I’ve ever had - and I was completely disappointed with it. We expected this place to have some element of elegance, although I didn’t bring a coat and tie, but I may have well come over with my Levis on as no one was dressed up, and that included the staff. Everything just felt off. And no, I would not return and would not recommend it.

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18. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 9, 2022

    overall5food5service5ambience5

    good experience for our first time been there

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19. PO

    PatriciaO

    1 review

    5.0

    1 review

    Dined on April 5, 2022

    overall5food4service5ambience5

    We were received so warmly by the staff, just there to enjoy our first trip to Chicago and celebrate one of our son's success getting a job straight out of college. Wonderful memorable experience. Wait-staff, the managers, all got involved they were tremendous and we did appreciate them. Wonderful young people.

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20. BB

    BarbB

    Chicago

    7 reviews

    5.0

    7 reviews

    Dined on April 5, 2022

    overall5food5service5ambience5

    The restaurant provides good service and excellent food combined with a unique environment. It's a little challenging navigating the elevators to get there but once you do it's worth the trip.

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21. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on March 26, 2022

    overall5food4service5ambience5

    Everything great! Only thing is my bottle of wine was a bit more on the bill than advertised on the menu.

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22. LB

    LBJ1

    Chicago

    16 reviews

    vip
    3.0

    16 reviews

    Dined on March 12, 2022

    overall3food5service5ambience5

    ***Beware of the 20% surcharge!*** I chose The Metropolitan for pre-Opera dining on this past Saturday evening. I’m usually generous with my ratings, and this restaurant has the potential of 5 stars in many areas. However, have two reasons for the 3 stars. 1st, it’s a challenge finding the restaurant so please allow an additional 10 minutes to get through the very detailed security and find the 67th floor. Also, please note- there’s not an option on the elevator for the 67th floor, I had to figure out you need to take the elevator to the 66th floor and take the stairs up to the 67th floor. The second issue I have is, after enjoying the wonderful ambience of the restaurant with a great view of the city, the excellent service provided by the server, and the food was great (I had the Lobster Bisque and the Amish Chicken). Then, comes the check with the unexpected 20% surcharge (and it states on the check that the surcharge doesn’t include tip or gratuity. I paid the check (with the surcharge) plus the tip without complaints that evening, but I was a little taken back.

    The MetropolitanResponded on March 21, 2022Good afternoon, Thank you for your feedback. We are delighted you joined us and enjoyed the service and food during your experience. We apologize that finding the club was a challenge and we are working on improving the directional instructions. The 20% is a service charge and does get distributed to the entire service team. All gratuities or tips are optional and given directly to the server. Please reach out if you wish to discuss further.

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23. JB

    JulieB

    Chicago

    18 reviews

    3.0

    18 reviews

    Dined on April 24, 2021

    overall3food3service5ambience3

    So weird trying to find the restaurant. Amazing view for sure. Smaller menu I’m sure thanks to COVID. The ravioli was too rich. My biggest problem was the wine list by the glass did not have the price of the bottle included which was quite confusing.

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24. TH

    ThomasH

    Chicago

    1 review

    4.0

    1 review

    Dined on April 10, 2021

    overall4food4service4ambience4

    Upon entering the building, I ask the agent if there was a public restroom as I had a terrible need. The agent informed me that we had to wait to be escorted to the elevator. The agent took about 5 minutes to return as he was escorting another party to the elevator. If a patron has to wait that long especially after having driven 20 miles may be they need to reopen public restrooms on the 1st floor instead of traveling to the 67th where we had dinner.

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25. CO

    CalebOinAustin

    San Francisco

    12 reviews

    5.0

    12 reviews

    Dined on April 9, 2021

    overall5food5service5ambience5

    I always do the Metropolitan when visiting Chicago. Never disappoints. The Club goes above and beyond ro accommodate guests. Great cuisine with a view to boot. Even despite so much pandemic restrictions everywhere so much is being done there with less. An excellent business model.

    The MetropolitanResponded on April 14, 2021Thank you for your feedback. We are glad to hear you had a great experience at The Metropolitan Club. We hope to see you soon!

    Report
26. MM

    MarianaM

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on April 4, 2021

    overall5food5service5ambience5

    Very nice elegant place. Had an amazing Easter brunch with my husband and kids. The service was amazing and the view was breathtaking totally recommend

    The MetropolitanResponded on April 14, 2021Thank you for your feedback. We are glad to hear you had a great experience at The Metropolitan Club. We hope to see you soon!

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27. OT

    OpenTable Diner

    Jacksonville

    1 review

    5.0

    1 review

    Dined on April 4, 2021

    overall5food5service5ambience5

    Excellent service and the food was delicious.

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28. c

    connerz

    Chicago

    1 review

    5.0

    1 review

    Dined on April 3, 2021

    overall5food5service4ambience4

    Amazing good, amazing views, worth the experience.

    The MetropolitanResponded on April 14, 2021Thank you for your feedback. We are glad to hear you had a great experience at The Metropolitan Club. We hope to see you soon!

    Report
29. EW

    ErikaW

    Chicago

    1 review

    3.0

    1 review

    Dined on April 1, 2021

    overall3food4service5ambience3

    There was a 20% service charge and then you were expected to tip on top of that. It wouldn't have been a problem if it was clearer on the menu, but it was in extremely tiny font after the disclaimer about not eating undercooked meat. Also, normally a service charge includes the tip, so it was weird and confusing what the service charge was going towards, if not to our server (who was lovely).

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30. DS

    DavidS

    Chicago

    1 review

    5.0

    1 review

    Dined on March 30, 2021

    overall5food5service5ambience5

    Fantastic food, beautiful setting. Great for business or special occasions.

    The MetropolitanResponded on April 14, 2021Thank you for your feedback. We are glad to hear you had a great experience at The Metropolitan Club. We hope to see you soon!

    Report
31. LK

    LadyKRan

    Chicago

    19 reviews

    5.0

    19 reviews

    Dined on March 27, 2021

    overall5food5service5ambience5

    It was amazing!! I really enjoyed my time last night. The food was impeccable and the atmosphere was elegant.

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32. OT

    OpenTable Diner

    Chicago

    1 review

    2.0

    1 review

    Dined on March 26, 2021

    overall2food5service3ambience1

    This has all the images of the dining room that you as a guest are not allowed to be seated in, was pretty upset with our table in the doorway near the hostess.

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33. GG

    GioGio2

    Miami

    62 reviews

    vip
    5.0

    62 reviews

    Dined on March 26, 2021

    overall5food5service5ambience5

    Probably the best view of the Chicago skyline and Lake Michigan. Imressively located on the 67th floor of the Wilson Tower inside a private club. Offers a lot of privacy and good spot for a business lunch or dinner. A fantastic wine list and wine presentation for wine lovers. Also very good for gatherings and family events.

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34. SL

    SophiaL

    New England

    1 review

    5.0

    1 review

    Dined on March 23, 2021

    overall5food5service5ambience5

    This was an amazing spot for a special treat. Wonderful views and phenomenal food.

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35. AP

    AngieP

    Chicago

    7 reviews

    4.0

    7 reviews

    Dined on March 19, 2021

    overall4food4service4ambience5

    View was breathtaking!! Service was very good. Food was ok.

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36. OT

    OpenTable Diner

    New York Area

    3 reviews

    vip
    5.0

    3 reviews

    Dined on March 12, 2021

    overall5food5service5ambience5

    This was my first meal at The Metropolitan, as I had just moved to Chicago. Let me begin by saying the views and ambiance of the restaurant are unparalleled. As for the food- for appetizers/small plates, I had the calamari and the lobster bisque. The calamari was perfectly crunchy- no unwanted chewiness to it. And the two sauces it came with were both delicious. The lobster bisque was served in a way that makes it seem like you’re getting a spoonful of soup, but be patient- your server pours the rest of the soup in over the creme fraiche. And the bisque was perfectly seasoned, with a buttery and creamy texture. For my main course I had the crispy chicken sandwich with fermented pepper aioli. It was a bit too spicy for me but it was a great dish otherwise, just a question of spice tolerance. Overall, I would absolutely return.

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37. LK

    LadyKRan

    Chicago

    19 reviews

    3.0

    19 reviews

    Dined on October 21, 2018

    overall3food5service5ambience5

    I absolutely enjoyed myself. The only negatives were; the restaurant was difficult to find and when I arrived they said there were no reservations. I told them I had one through open table they said they no longer do reservations through opentable but will still allow us in, I thought that was very unprofessional and I would have respected more if they would have gave me a call to let me know or even honor it anyway because the reservation was placed before they stopped using opentable.

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38. FF

    FiFi

    Dallas

    67 reviews

    vip
    5.0

    67 reviews

    Dined on October 20, 2018

    overall5food5service5ambience5

    Great interesting spot for a fun evening Of delicious food and cocktails with a view of Chicago.

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39. OT

    OpenTable Diner

    Chicago

    5 reviews

    5.0

    5 reviews

    Dined on October 19, 2018

    overall5food5service5ambience5

    First time here and it was a great experience. Food was great had the trout, that was a first as well. The Marshall Field was my drink of choice for the night it was good.. the best part was the view

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40. LG

    LeaG

    1 review

    3.0

    1 review

    Dined on October 18, 2018

    overall3food2service5ambience3

    Menu did not include allergies - so I got chicken but it came with nuts I did not know about. Food was good but much more expensive than other restaurants but I guess you’re paying for the view, which was great!

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