Merchant

Merchant reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Richard

   Milwaukee2 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   We liked our server but we waited an hour for our food and they didn’t put sauce on the side as requested. Nice atmosphere.
   

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2. A

   Amy

   Chicago8 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time celebrating Mother’s Day at Merchant. Great food and service! The setting is awesome!
   

   MerchantResponded on May 12, 2025

   Thanks for visiting us, Amy! We're thrilled to hear that you had a wonderful time celebrating Mother's Day at Merchant and we were able to make the day extra special :) We hope you'll join us again very soon, we're looking forward to it!
   

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3. k

   kelli

   Orange County2 reviews

   2.0

   Dined on May 11, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Service was slow and good just ok. Many better options in Madison
   

   MerchantResponded on May 12, 2025

   Hi Kelli, Thank you for taking the time to share your experience at Merchant. We're sorry to hear that you found our service to be slow. We always aim to provide a smooth and enjoyable dining experience for our guests and we're sorry we missed the mark. Your feedback is important to us and we will certainly work on improving our service speed. We appreciate your comments and hope to have the opportunity to serve you again soon!
   

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4. J

   Joshua

   Milwaukee1 review

   1.0

   Dined on May 4, 2025

   1. Overall 1
   2. Food 5
   3. Service 5
   4. Ambience 5

   I requested patio seating that was confirmed by the restaurant. However, when I arrived, the restaurant had no knowledge of this request and did not make any effort to remedy the situation. I will not dine here again.
   

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5. C

   Carly

   Chicago5 reviews

   3.0

   Dined on May 4, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Having been a server myself for many years, I understand someone may be new, however this was horrible. We waited for all our drinks, having to get our drinks ourselves from the bar. My allergy, due to cross contamination, did not allow me the potatoes for brunch. Yet, they decided themselves to not give me anything instead. Until i asked. I then received greasy toast. Will not go back.
   

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6. E

   Eva

   Chicago1 review

   3.0

   Dined on May 3, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   The serving staff was attentive and helpful. And the beignets were great!
   

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7. Y

   Yamuna VIP

   Chicago57 reviews

   4.0

   Dined on April 30, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   It was ok. Catfish was the best. Both rare steaks we ordered was given to us medium. Old fashioned was passable.
   

   MerchantResponded on May 7, 2025

   Hi Yamuna, Thank you for taking the time to leave us a review! We're glad to hear that you enjoyed our catfish. We appreciate your feedback on your steak temperatures and our old fashioned. We're always aiming to improve, and your comments will help us do just that. We hope to welcome you back to Merchant in the future :) Cheers!
   

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8. J

   John

   Unspecified1 review

   1.0

   Dined on April 27, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Took 3 hours to get our food and servers lacked attention to customers
   

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9. J

   Jeffrey VIP

   San Francisco59 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great local place with excellent cuisine and service! Great vibe !
   

   MerchantResponded on April 28, 2025

   Thanks for visiting us, Jeffrey! We're thrilled to hear that you enjoyed your dining experience at Merchant. It's wonderful to know that you enjoyed your food and service! We always strive to provide a great value for our guests, so we appreciate your feedback on this. We hope to see you again soon!
   

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10. M

    Madelyn

    Chicago2 reviews

    3.0

    Dined on April 26, 2025

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 3

    Came for brunch. Had the Paloma which was fabulous. Server was friendly. Ordered French toast with a side of potatoes. The French toast was basic, it was good…. Until I got the hair in my mouth. It happens, I get it but that was it for me. The potatoes were so heavily salted they were not edible sadly. They were hot & flavorful, just WAY too salty. The Paloma was the highlight.
    

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