Merchant

Merchant reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Joshua

   Milwaukee1 review

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 5
   3. Service 5
   4. Ambience 5

   I requested patio seating that was confirmed by the restaurant. However, when I arrived, the restaurant had no knowledge of this request and did not make any effort to remedy the situation. I will not dine here again.
   

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2. C

   Carly

   Chicago5 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Having been a server myself for many years, I understand someone may be new, however this was horrible. We waited for all our drinks, having to get our drinks ourselves from the bar. My allergy, due to cross contamination, did not allow me the potatoes for brunch. Yet, they decided themselves to not give me anything instead. Until i asked. I then received greasy toast. Will not go back.
   

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3. E

   Eva

   Chicago1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   The serving staff was attentive and helpful. And the beignets were great!
   

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4. Y

   Yamuna VIP

   Chicago56 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   It was ok. Catfish was the best. Both rare steaks we ordered was given to us medium. Old fashioned was passable.
   

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5. J

   John

   Unspecified1 review

   1.0

   Dined on April 27, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Took 3 hours to get our food and servers lacked attention to customers
   

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6. J

   Jeffrey VIP

   San Francisco57 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great local place with excellent cuisine and service! Great vibe !
   

   MerchantResponded 7 days ago

   Thanks for visiting us, Jeffrey! We're thrilled to hear that you enjoyed your dining experience at Merchant. It's wonderful to know that you enjoyed your food and service! We always strive to provide a great value for our guests, so we appreciate your feedback on this. We hope to see you again soon!
   

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7. M

   Madelyn

   Chicago2 reviews

   3.0

   Dined on April 26, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Came for brunch. Had the Paloma which was fabulous. Server was friendly. Ordered French toast with a side of potatoes. The French toast was basic, it was good…. Until I got the hair in my mouth. It happens, I get it but that was it for me. The potatoes were so heavily salted they were not edible sadly. They were hot & flavorful, just WAY too salty. The Paloma was the highlight.
   

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8. A

   Apryl

   Houston3 reviews

   4.0

   Dined on April 19, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server was great and the atmosphere is fantastic. It had been my favorite place in Madison until this visit. I think the prices are high for the quality of food. My steak was overcooked, as well. 7.5 out of 10
   

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9. M

   Mike

   Orlando5 reviews

   3.0

   Dined on April 16, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Food was wildly varied in taste and quality. Chicken wings are tiny dry and flavorless but the cheese curds salads and drinks were very good.
   

   MerchantResponded on April 24, 2025

   Hi there! Thank you so much for gettin back to me. We are certainly willing to refund you your chicken wings....if you would like, of course! But I also fully respect it if that's not what you're looking for and we hope you'll consider giving us another try soon!
   

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10. A

    Abby

    Milwaukee1 review

    1.0

    Dined on April 15, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 4

    Both mine and my husbands dishes were not good… we are not picky people at all and this is by far the worst meal I’ve ever had at a restaurant in Madison. Service was really slow and our server didn’t care to ask us how our food was once. The vegan mushroom dish resembled a microwaveable meal and didn’t even have mushrooms in it. We will not be going back.
    

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