Max Brenner - Philadelphia

4.1
4164 Reviews
$30 and under
Comfort Food
Max Brenner's Chocolate Bar & Chocolate Shop elevates the everyday chocolate experience to an extraordinary sensory immersion by making it shareable, pourable, dippable, dunkable & injectable. Chocolate associations are expressed everywhere: in music, in design, and of course, in taste. It surrounds you and carries you away into your own chocolate mood.

A worldwide phenomenon, Max Brenner, Chocolate by the Bald Man, has spread its unique culture with it's iconic dessert and decadent savory menu in United States with locations in New York City, Philadelphia, and Boston.






What 4164 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.2
food
4.1
service
4.0
ambience
3.9
value
Noise · Moderate
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NM
NicoleM
1 review
Dined 6 days ago
Overall3food4service3ambience3

Crowded, slow service, but the food and desserts are good. My 9 and 12 y/o liked it.

RS
RobynS
New York Area
1 review
Dined 6 days ago
Overall3food5service3ambience4

We waited a really long time for our food, so just be prepared. The server was awesome about it, snd took one our entrees off the bill. The food was good, but you go for the dessert which was amazing:)

t
threeblackgirls
1 review
Dined on October 2, 2021
Overall2food1service1ambience3

They took forever just to ask us if we wanted drinks,we didnt have a server,we had to call them over to order. service was terrible,the steak was extremely dry and the potatoes were minimum,not a $24 dish. we made reservations and came on time and still had to wait over 30 minutes to be waited just with drinks. not surprising,we were the only black girls in there and they acted like they didnt want to serve us.

KB
vipKimB
Philadelphia
12 reviews
Dined on October 2, 2021
Overall5food5service5ambience5

Phenomenal grandkids were in heaven

c
colofreak11
Denver
2 reviews
Dined on October 2, 2021
Overall4food5service3ambience4

Good food, service was good but slow. Menu is diverse and the brunch options were nice. Did not know this could be a brunch spot but it was great

J
Jackie
Philadelphia
4 reviews
Dined on September 30, 2021
Overall5food5service5ambience5

Delicious! Friendly staff and great dessert. The crepe was great.

OT
OpenTable Diner
Philadelphia
1 review
Dined on September 30, 2021
Overall1food1service1ambience3

I went for my mothers birthday, and have been before and have had amazing experiencea. Today was completely different. We got sat right away and was greeted in a timely matter, however the server didn't greet with water, explaining they just put it in the fridge, which is understandable. We put in our whole order, including drinks and the server left. We waited 40 minutes for two pepsis, a milkshake and the boozy lemonade. And we still did not get water, instead when we asked was told "oh I asked you if you wanted some" When no, you told us it was put in the fridge and we expected to get it when it was cold. We ordered fries for an appetizers, which came out with our food, which we got an hour after we sat. The two burgers came out with soggy buns and were not brioche as stated, until we got a new bun. The sauteed onions on the regular cheeseburger was not sauteed, as well as the "romain lettuce" On the signature burger appeared like the tips of two spinach leaves, and we're very tiny and wilted. The only redemption was the dessert, which we had to ask for even though I told them prior it was a birthday dinner, and even then was met with some doubt before being told that they would do what they muster up bc they don't do anything really, even tho a table in the section next to us had a birthday and got their dessert with no raised eyebrows. I am a service worker, a server myself, and I do not normally leave reviews and I give many chances but tonight I felt very underwhelmed and very upset bc the service was not up to par with what I've seen many times before. For a slow Thursday night I was very insulted about how terrible the food and dining experience was.

OT
vipOpenTable Diner
New York Area
1 review
Dined on September 25, 2021
Overall5food5service5ambience5

Great food, great atmosphere!

OT
OpenTable Diner
Philadelphia
1 review
Dined on September 25, 2021
Overall5food5service5ambience5

Lovely food and great service

JF
JordanF
Philadelphia
1 review
Dined on September 24, 2021
Overall2food1service4ambience2

Remember when Micheal Scott talked about an amazing pizza place and went to Sbarro? This is the date spot version of that. My fault for not realizing it’s a chain and also for looking for Friday reservations in center city late. Guess there was a reason it was still available..

KE
K8Erv
Philadelphia
11 reviews
Dined on September 24, 2021
Overall5food5service5ambience5

We visited Max Brenner for a casual atmosphere to have dinner with our two sons, one is in college in Philadelphia. I was so pleased because we have been here before, however never had this type of pleasant experience. It wasn’t very busy as previous and we had a lovely dinner without all of the noise typically filling the ambiance here. It was nice to be able to sit and enjoy a meal and not feel crowded, rushed, and be able to communicate without leaning over the table to hear! The food was so good as usual, and we all enjoyed a milkshake at the end to go!! We will visit again since we just love the food and especially the sweets!!!

BF
BarbaraF
Philadelphia
78 reviews
Dined on September 19, 2021
Overall5food5service5ambience5

Wonderful waiter! Overall a great time!
We were celebrating my grandsons 6th birthday.

AB
AlyssaB
1 review
Dined on September 18, 2021
Overall5food5service5ambience4

Went for dessert and the churros were to die for!

OT
OpenTable Diner
Philadelphia
1 review
Dined on September 18, 2021
Overall3food3service2ambience2

The restaurant was filthy.

P
58Peanuts
New York Area
9 reviews
Dined on September 17, 2021
Overall5food4service5ambience5

Pizza, panini and artichoke dip were all delicious. We had no room for dessert, try saving room as the dessert list looks scrummy. Service was on point. Atmosphere was nice and quiet. Best part was looking into the eyes of the love of my life.

BD
vipBrunchDealConnoisseur
Washington DC
49 reviews
Dined on September 12, 2021
Overall4food4service3ambience3

Chocolatier, but great spot for brunch! Highly recommend the Oreo hot chocolate for dessert and the savory lunch items were great.

A
Aer459
New York Area
4 reviews
Dined on August 28, 2021
Overall5food5service5ambience4

YUMMY! Everything was delicious & presented nicely. Our waiter was very nice & helpful too!

T
Tyrone
Philadelphia
5 reviews
Dined on August 28, 2021
Overall4food4service5ambience3

A great place to take someone who loves chocolate, but also a solid place to take anyone if you just need to eat.

OT
OpenTable Diner
Philadelphia
5 reviews
Dined on August 28, 2021
Overall2food2service2ambience2

Small portions, overpriced, slow service, definitely not what I remembered at all. Will not be back

OT
vipOpenTable Diner
Washington DC
40 reviews
Dined on August 21, 2021
Overall5food5service4ambience5

Great hidden tourist spot for a late sweet treat!

L
Lola
1 review
Dined on August 21, 2021
Overall2food2service3ambience1

Overpriced dated and dusty. Wallpaper pealing off the wall. Same candy in display jars from 10+ years ago. Noted on reservations it was grandbaby bday. No candles on desert pizza which got thrown in the trash along with her beverage when we stepped away to use restroom.

GG
GarryG
Philadelphia
1 review
Dined on August 20, 2021
Overall5food4service5ambience5

Their menu was limited (maybe due to covid) but we all still enjoyed everything we ordered. Our server, Elijah, was great.

JS
JaasimS
1 review
Dined on August 19, 2021
Overall3food5service1ambience3

Food was good, we wanted to order dessert but our server took almost 40 mins to get back to us and we didn't want to stay longer. Took another 35 minutes to pay and leave.

OT
vipOpenTable Diner
Philadelphia
7 reviews
Dined on August 14, 2021
Overall4food4service5ambience4

Great service!!

CW
vipChescoWorkMom
Philadelphia
20 reviews
Dined on August 14, 2021
Overall3food4service3ambience3

Understaffed!! Our waitress did her best, but she had no help.

c
chantelle
1 review
Dined on August 14, 2021
Overall1food1service1ambience3

- food was uncooked, poor service, bad seating.

a
arttcpoole
1 review
Dined on August 13, 2021
Overall5food5service5ambience4

Service was excellent but our table was a little messy but the waiter cleaned it immediately did not like the water bottle but otherwise my meal was excellent I also got dessert which also was excellent overall I had a wonderful experience and would return

A
Alexandria
1 review
Dined on August 12, 2021
Overall5food5service5ambience5

Great place,great staff, great atmosphere, would recommend

s
vipsydney
New York Area
1 review
Dined on August 12, 2021
Overall1food3service1ambience1

Very rude person at the host stand. Clearly understaffed and everyone was stressed. Kacie was great. Took over an hour for food to come, seems silly for burgers and fries. Also, every surface is sticky, can't be clean. Would avoid.

JC
JenniferC
Washington DC
1 review
Dined on August 8, 2021
Overall2food1service4ambience3

Good was terrible, but service was good. Unfortunate to feel that we drove into the city for a delicious meal and wasted our time and money.

OT
vipOpenTable Diner
Des Moines
5 reviews
Dined on August 7, 2021
Overall5food5service5ambience5

Cute place! Great food and service! Amazing chocolate desserts and drinks!

DH
DeniseH
Baltimore
1 review
Dined on August 7, 2021
Overall4food3service5ambience3

The food was just average and the chocolate tasted a little stale. The service, however, is exceptional. They were attentive, friendly and fast. Unfortunately great service isn’t a reason to return for so-so food.

A
vipAlex
Baltimore
35 reviews
Dined on August 7, 2021
Overall5food5service5ambience5

From the time we entered the door everything was perfect. The hostess greeted us with a smile soon as i said my name she knew i had a reservation and made all the requirements happen sense i was dining with two little ones. The waiter was on point remembered our order down to the drinks psid special attention to my two kids. It was all wonderful.

OT
OpenTable Diner
Jacksonville
1 review
Dined on August 6, 2021
Overall3food3service3ambience3

It was super hot and you can tell that the staff is effected by the pandemic. Overall was ok

OT
OpenTable Diner
Philadelphia
3 reviews
Dined on August 4, 2021
Overall5food5service5ambience5

Great restaurant good food the chocolate was so good and my server was awesome

MR
MeenaR
Philadelphia
6 reviews
Dined on July 31, 2021
Overall5food5service5ambience5

Great as always!! Love the Chocolate cocktails & Cant go wrong with any Desert! Pecan Caramel Chocolate is over all time favorite!

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on July 29, 2021
Overall5food5service4ambience3

Good food, menu larger online than the printed menus... tables not cleared until ready to be used for new people to be seated.

MK
MattK
Philadelphia
1 review
Dined on July 29, 2021
Overall3food2service3ambience3

Not worth it except for desert until they get the regular menu back. The current “covid” menu is incredibly limited

MF
MorFoodies
1 review
Dined on July 29, 2021
Overall5food4service5ambience5

Trey was a great server, the desserts were really yummy. We only wish we lived closer to come again soon!

OT
OpenTable Diner
1 review
Dined on July 23, 2021
Overall4food5service4ambience3

food was really good. the chocolate was sublime. but very noisy restaurant. lots of kids so a noisy but happy place

FAQs

Max Brenner - Philadelphia is rated 4.1 stars by 4164 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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