Mariposa at Neiman Marcus - Ala Moana

Very disappointed. I have had many wonderful meals here before. Last night the soup was room temperature, the risotto cake was hard and coldcd- all very disappointing.

The food was excellent, but the ambiance and service at 7:00pm left much to be desired. The service was slow despite there being as waiters and busboys as there were guests. The workers seemed too casual in their efforts. I have had much better experiences there in the past.

The lobster club use to be better in the past. This time around, the toasted bread was soggy and limp
My friend’s scallops entree were outstanding. So glad she share that with me
Service and ambiance remain outstanding

Tasty. We love pop-up bread.

Service seemed kinda slow/short staffed, but waiter was friendly. Hostess didn’t seem too friendly. It was kinda hot since no ac & the ceiling fans weren’t on.

Also, our table was on a carpet & it was very difficult moving/getting out of our seats- it should be removed.

I wrote special occasion on my rsvp but no one asked about it. Overall, nice ambience with ocean views.

Yoon our waitress was excellent & courteous- Great food & Svcs

Celebrated my dear friend’s birthday. The popovers and broth were a great pre-lunch starters. Her king crab salad and my ahi sandwich were excellent choices. We were treated to birthday ice cream and chocolate dessert. We stayed for 4 hours and the staff was most cordial.

Superior service and wonderful attention to detail. Always consistently great!

Again, a fabulous lunch which left all more than satisfied and a lasting impression.

I have been coming to the Mariposa Room every time I am in the Islands, I have never been disappointed. always great food, service and ambiance.

The hostess who greets you at the door is very friendly and sets the tone for your dining experience. Our waiter was excellent and was so great at taking photos of my Mom's birthday lunch. We had the salmon and it was perfectly cooked and delicious!

ニーマンマーカスの中にあり、落ち着いた雰囲気です。
ランチをいただきましたが、テラス席はアラモアナビーチパークとヨットハーバーが見えて、とても居心地がよかった！
アラモアナでお買い物の際にはまたぜひ立ち寄りたいです。

景色や雰囲気は最高です。
料理をシェアして食べたい旨を伝えたところ、綺麗に分けて盛り付けして下さり、気配りなどサービスも抜群にいいです。
ただし、人気店なので予約しても時間によっては店内の席になってしまいます。ランチならオープンと同時にテラスを指定して予約が望ましいと思います。

Lovely, quiet & calming restaurant with great food and attentive service.

Was disappointed because the house wine replacement was represented as one that would be priced at $90 (but would give it to us at the house wine bottle price, $52) but when I looked up the cost at a few wine stores they were priced at $20. I don't think the wines are marked up that much and was disappointed in Neiman Marcus allowing that wine to be represented that way. We could tell that wine wasn't the best after the first glass.

Came in for a client dinner, for a party of three. The outside seating was beautiful, thee food were great and the service was outstanding!

Excellent service, fabulous menu and good wine list.

Great location with beautiful view. The food is always good. The waiter was very nice (as is all the staff ) and unfortunately on this occasion he was very slow, we waited a long time for our food and any other small request took forever. I believe this was an isolated incident. I didn’t think it was overly crowded or busy from what I could telll.

We were completely ignored by the waiter. The hostess who may have been the front end manager finally took our order. She kept checking on us otherwise we would have not gotten any service at all. The food was okay but not something I would return for.

great lunch option - was a last minute add for us, Pork Chops & scallops were excellent

My go-to place for business lunch or to catch up with friends. Service is great and it’s just always a nice time.

We hadn't been to Mariposa since I took my family there in April. The food seemed to be better, if that's possible. The Diver Scallops over a mix of brown rice, quinoa, and ginger fried rice was extremely flavorful, although the rice was a tad spicy for me. My husband had the Prix Fixe menu of BBQ Kalua Pork on a French Roll and he liked it. The sandwich was much bigger than we expected. We both had our favorite Kahuku Corn Chowder. The hostesses were friendly. Waitress Lorena was very nice - like a mother hen, which was a good thing. Janet, the manager, was super friendly and absolutely made our day. As always, our lunch at Mariposa was such an enjoyable way to spend an afternoon. The quality of the staff is as important and wonderful as the food. They do not disappoint, ever.

Always great for impressing guests, excellent food and service

The ambiance, normally a balance tipper, couldn’t make up for a below-par meal served near the end of the day at 8:30 pm. I had the taster menu, which featured a shrimp appetizer, goat cheese dumplings and a kale salad, all of which were just ok. I chose the ribeye steak as my main, but the steak portion was very small (the $70 taster menu price compared to the $40 ribeye steak entree price should have alerted me) and the preparation was not impressive. Frustratingly, the french fries were almost too hard to break with a knife and fork. On the other hand, my companion had scallops that were decent. The dessert was chef’s choice which we were told is normally creme brûlée and, sure enough, I was neither surprised nor impressed.

食事、サービスともに満足できるものでした。

スタッフのサービスがとてもよく、美味しいワインを教えて頂きお料理と共に楽しみました。
とても最高な時間をすごしましまた。

good restaurant

Enjoyable, delicious, nice special occasion venue with view of the ocean

Oceanview is the best.

Anniversary

Service slow. Food ok

Birthday lunch に伺いました。ポップオーバーとストロベリーホイップクリームは安定の美味しさでした。スタッフの方もBirthday との事でとても親切にして下さり楽しい時間が過ごせました。

Mother and daughter lunch date. Couldn’t ask for a better location. Beautiful view, delicious meal, our server was professional. Lovely atmosphere, never disappoints us. We enjoy Mariposa every single time.

ハワイ旅行の記念に食事をしました。花火も見られて、最高でした。

just hosted a fabulous special dinner for almost a dozen clients at Mariposa at Neiman Marcus and everyone had a fabulous time! From the champagne reception to the wonderful fresh salads to the perfect wine pairings and the amazing entrée selections on the prix fixe menu, the food was perfectly prepared and arranged. Everyone at Mariposa is there to ensure you and your guests are pampered and cared for.... from the very front of house greeting you to the attentive servers serving you, to the folks behind the scenes who ensure everything comes out in impeccable presentation, to manager Duane who oversees the operation with sincere care and experienced precision. The one thing I can count on when coming to Mariposa is consistent high quality service and an unforgettably positive experience. Thank you for another highly successful and enjoyable dinner this evening!

My experience was outstanding, everything food ,service was great! Thank you

My favorite spot for lunch. Great food, great service.

I’ve dined here many times, and unfortunately this time it was disappointing. I got seated, waiter brought bread puff and consommé quickly. But I never got any water or saw the waiter that would actually be the one to serve my table for 15 minutes. Hamburger and sweet potato fries were good as usual, though they really could put more fries on the plate. I never got a refill on my water. I wanted to order dessert, but the waiter disappeared for to long, so I just got the check. And the restaurant was not busy, at least half empty.

I’ve been to mariposa hundreds of time always being satisfied but when I came this time I was appalled at the low quality service, the taste of the food, and the fact that I was overcharged. They defunitedly disappointed me and I don’t think I’ll return again.

We picked the Mariposa because it is centrally located with lots of free parking and the food is good. The bus help we had spilled a drink on one of the guest and kinda stood there apologizing but not getting anything to help wipe with. We asked for more water but it never came and he either disappeared for long periods of time or when he was at our table he talked more than served us.

The manager sent two desserts to our table and offered to take care of any damage to clothing from the drink that was spilled which was okay.

The food was okay, the Pork Chop was a little on the dry side but the scallops were done perfectly. The complementary desserts were were delicious.