Nearby points of interest

  1. Distance: 0.13mi
  2. Distance: 0.92mi
  3. Distance: 1.04mi
  4. Distance: 1.12mi
  1. Distance: 0.13mi
  2. Distance: 0.92mi
  3. Distance: 1.04mi
  4. Distance: 1.12mi

Nearby points of interest

  1. Distance: 0.13mi
  2. Distance: 0.92mi
  3. Distance: 1.04mi
  4. Distance: 1.12mi
  1. Distance: 0.13mi
  2. Distance: 0.92mi
  3. Distance: 1.04mi
  4. Distance: 1.12mi

About Maggiano's - Richmond

Welcome to Maggiano’s Little Italy in Richmond! We are located at 11800 West Broad Street in Short Pump Mall. Our 400-seat dining room is ideal for group meals, festive gatherings and romantic lunches or dinners for two.
Maggiano’s specializes in serving lavish portions of authentic Southern Italian cuisine served in a vibrant dining room. Our menu is large and varied, offering a great selection of homemade pastas, signature salads, prime steaks, fresh fish and memorable desserts. Dine family style or a la carte – either way, you’ll love our large portions of Southern Italian cuisine.

11800 West Broad Street
Richmond, VA 23233
View Larger Map

Dining Style:
Casual Dining

Cuisines:
Italian, American

Hours of Operation:
Lunch: Daily: 11:00am - 3:00pm
Dinner: Monday - Thursday: 3:00pm - 10:00pm, Friday - Saturday: 3:00pm - 11:00pm, Sunday: 11:00am - 9:00pm

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Carte Blanche, Diners Club, Discover, MasterCard, Visa

Phone Number:
(804) 253-0900

Website:
http://locations.maggianos.com/virginia/henrico/23233/11800-west-broad-st-/

Catering:
Maggiano's delivers! Just place your order, and we'll take care of the rest. All delivery orders include: table coverings, plates & utensils, a complete setup to keep the food warm throughout your event, party-sized pans providing generous portions for all of your guests. Please call 804-253-0920 to schedule your delivery. Orders must be placed by 7 p.m. for next-day delivery. Minimum order required. Delivery fee applies.

Parking Details:
Our Guests may use valet or park in the public lot.

Executive Chef:
Gabriel Becerra

Additional:
Bar Dining, Bar/Lounge, Beer, Delivery, Full Bar, Takeout, Wheelchair Access, Wine

Specials

Thanksgiving Dinner Special Menus & Offers

Thursday, November 23, 2017

Specials

Thanksgiving Dinner Special Menus & Offers

Thursday, November 23, 2017

Details

Maggiano's is featuring a four-course family style meal this Thanksgiving. Our Chefs are cooking up a feast with classics like Our Famous Rigatoni “D”® and Four-Cheese Ravioli and holiday favorites like Roast Turkey Breast with Giblet Gravy, Focaccia Sausage Stuffing and Pumpkin Praline Cheesecake.

Private Dining

Give your guests a reason to celebrate. Whether you’re hosting a business meeting, holiday party, wedding event or birthday celebration, our expert team will ensure it’s executed flawlessly. Host your event in one of our rich, beautifully appointed banquet rooms and enjoy a fresh-made Italian feast.

Maggiano's - Richmond Ratings and Reviews

5
4
3
2
1

4.5

Overall Rating

based on recent ratings
food

4.6

service

4.4

ambience

4.4

value

4.3

Noise

Moderate

94% would recommend it to a friend

Special Occasion (104)
Good for Birthdays (95)
Good for a Date (86)
See All
Good for Anniversaries (79)
Good for Groups (69)
Romantic (61)
Casual (60)
Worth the Drive (53)
Great for Lunch (52)
Comfort Food (50)
Authentic (46)
Sunday Lunch (43)
Business Meals (41)
Fun (35)
Cozy (32)
Kid-friendly (32)
Great for Brunch (28)
Creative Cuisine (26)
Fit for Foodies (26)
Neighborhood Gem (24)
Quiet Conversation (23)
Pre/post Theatre (22)
Great for Outdoor Dining (21)
Tasting Menu (17)
Hot Spot (16)
Bar Seating (15)
People Watching (15)
Notable Wine List (14)
Gluten Free Options (12)
Happy Hour (12)
Healthy (12)
Seasonal (12)
Disabled Access (11)
Handcrafted Cocktails (8)
Late-night Find (8)
Afternoon Tea (7)
Good Vegetarian Options (7)
Vibrant Bar Scene (7)
Local Ingredients (5)
Quick Bite (5)
Scenic View (5)
Afternoon Coffee (4)
Great Beer (4)
Vegan (3)
Live Sports (2)
Paleo Friendly (2)
Live Music (1)
Spicy (1)
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4276 reviews
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·Dined 7 days ago

We enjoy Maggiano's and the food. It was very busy and crowded the time we went. We like when it's less loud and crowded. We will probably avoid going back on weekends. Everything took much longer than usual, probably b/c of the crowds. We were hoping to get the seasonal dessert, but they ran out. We spent longer than expected on the meal but the food was good.

Tags: Good for a Date, Great for Lunch, Seasonal, Special Occasion, Casual, Good for Birthdays
Was this review useful to you?Yes·No·
food4
ambience3
service3
value4

 
 (Richmond)·Dined 7 days ago

Brunch was fantastic and it was made even better by the service of our waiter, Greg. Food was excellent. My only complaint is that is was noisy.

Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

 
·Dined on November 12, 2017

Great food, ambiance and service! Our waiter David was excellent!

Tags: Good for Birthdays, Good for Anniversaries, Tasting Menu, Comfort Food, Good for Groups, Special Occasion, Romantic, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service4
value5

 
 (Richmond)·Dined on November 12, 2017

Started out bad and got worse-Had a reservation but had to wait 40 minutes. Waitress was terrible, she didn’t take our drink orders when she came to table and greeted us. She poured glasses of water and was then gone for 20 minutes.

Food was not as goid as past visits. Shrimp Diavolo was greasy and slimey.

I spent $197 on this dining experience and was disappointed.

Tags: Fun, Good for a Date
Was this review useful to you?Yes·No·
food2
ambience4
service1
value2

vip
 (Richmond)·Dined on November 12, 2017

Maggiano's seems to be on the steady decline in terms of good experiences lately. This is the second or third time where we haven't been impressed. Not sure if something has changed at this location or the brand in general, but the food isn't as good as it used to be and the service has been slipping the past few visits as well. Took a while for the server to come and greet us after we were seated. Waited a good 30 minutes before our appetizers and salads came out, the flatbreads were Luke warm when the arrived and the cheese had hardened. When the entrees finally arrived, one of them was made wrong. The server did offer to fix it, but we had waited a while for the entrees as well so we just made do. Butter cake was decent but the special Pumpkin Cheesecake was garbage. It tasted and looked straight out of a box and looked nothing like the picture. I would recommend elsewhere before coming to Maggianos again. Also, they recently changed their menu, so I would check online to make sure what you want is still offered. I would also suggest asking if your entree has something you don't like in it. The braised beef lasagna came with Chicken Sausage inside it, and that wasn't mentioned in the description of the item.

Tags: Casual
Was this review useful to you?Yes·No·
food3
ambience4
service2
value3

 
 (Richmond)·Dined on November 11, 2017

Nice relaxing evening with excellent food and service. We have been going here for years and it seems to get better each time we go. Thank you!

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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on November 11, 2017

Great food but the front desk/ customer service was rude and arrogant. Reserved a table for 9 a week in advance for wife's birthday. Checked in early 4:30 and there were many open tables but front desk girl made me keep coming back and did not give even give me a pager. Told me entire group needed to be present before seating us. Finally seated us by the back door carry out which was loud and people going in and out. I would never come back because of way i was treated but food is awesome and good deal. Management really needs to improve and TRAIN front desk staff how to respect and handle good customers.

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food5
ambience1
service2
value5

 
·Dined on November 11, 2017

We love that we can eat gluten free without concern. The buy one take one option is a great value.

Tags: Healthy, Gluten Free Options
Was this review useful to you?Yes·No·
food5
ambience5
service4
value4

 
 (Richmond)·Dined on November 10, 2017

Wonderful evening with friends. We are always happy when we eat there.

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Washington DC)·Dined on November 10, 2017

Our family had a fantastic meal the night prior to the Richmond Marathon. We made a reservation about a week ahead of time and the seating was prompt and easy when we arrived despite the crowd. The service was top notch; our order was quick, arrived in a timely manner and the food was perfectly prepared. Our server was excellent and our glasses were never empty and we never had to ask for anything twice. The atmosphere was pleasant and never had to speak over a conversational tone even though it was fairly busy. Our service so great it was if we were the only family there. Would definitely recommend this restaurant based on the great service, quality of food and atmosphere.

Tags: Good for a Date, Neighborhood Gem, Business Meals
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food5
ambience5
service5
value5

 
 (Richmond)·Dined on November 5, 2017

Six friends out to celebrate two birthdays. Great meal and wine to celebrate with friends

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Richmond)·Dined on November 5, 2017

Wonderful meal and great service!

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food5
ambience5
service5

 
 (Baltimore)·Dined on November 4, 2017

The Marco meal for two is such a deal -- basically 4 dinners for $43.95.

Tags: Neighborhood Gem, Special Occasion, Good for a Date, Seasonal
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

 
 (Richmond)·Dined on November 4, 2017

This restaurant is a family favorite. We met to celebrate a birthday and were not disappointed. The food was fabulous and plentiful and our waiter was very friendly and accommodating. Always a great choice for a special occasion!

Tags: Good for a Date, Special Occasion, Good for Anniversaries, Good for Birthdays
Was this review useful to you?Yes·No·
food4
ambience4
service4
value4

 
 (Richmond)·Dined on November 3, 2017

The service and food was excellent. The atmosphere is perfect

Tags: Worth the Drive, Tasting Menu
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Richmond)·Dined on October 28, 2017

I used Open Table to make my reservation. The table was just as I had asked, a booth and quiet. my dinner companion and I could hear each other but still felt a part of the restaurant. I was going to get one of their yummy salads but my companion suggested something more in line with dinner. I am glad I took that suggestion and ordered one of their chicken dishes subbing the carbohydrates for the sautéed vegetables. It was an amazing meal, so glad I have leftovers so I can enjoy it again!

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food5
ambience5
service5
value5

 
·Dined on October 28, 2017

A very enjoyable anniversary dinner.
The service was great. We had the chicken marsala which was to die for.

Tags: Romantic, Good for Birthdays, Neighborhood Gem
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on October 28, 2017

The waiter really made the experience worth while! I really wish I remembered his name. But he was a young African American and an ABSOLUTE DELIGHT!!!! He made us feel like family!

Tags: Good for Birthdays, Casual, Afternoon Tea, Comfort Food, Quiet Conversation, Late-night Find
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Richmond)·Dined on October 27, 2017

Maggiano's always exceededs expectations, great place.

Tags: Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Richmond)·Dined on October 24, 2017

Won't sit in a booth in the bar area again. Seth our waiter, was attending to to-go orders, therefore not being attentive to our table. Water glasses were always empty...always, and we had no other drinks!
Everything took forever. Not happy with Seth!

Tags: Tasting Menu
Was this review useful to you?Yes·No·
food4
ambience2
service1
value5

 
 (Richmond)·Dined on October 23, 2017

A pleasant place for special occasions, with a wide range of prices. Every time I have gone there, the staff has been friendly and helpful. They do an excellent job of dealing with food allergies and other dietary needs. Service is prompt, the food is good.

Tags: Good for Anniversaries, Good Vegetarian Options, Quiet Conversation, Kid-friendly, Good for a Date, Good for Birthdays, Good for Groups, Gluten Free Options, Special Occasion, Healthy, Vegan
Was this review useful to you?Yes·No·
food5
ambience4
service5
value5

 
·Dined on October 21, 2017

This location was the worst ever. I waited over an hour for food and it still didn't come until i asked for a manager. The food was awful. The server was great and the owner was as well, however, they need more staff and better communication. I made a reservation for a large party and no one got to eat. This was a very upsetting night. The wait was long to be seated as well.

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food1
ambience3
service1
value1

 
·Dined on October 21, 2017

We absolutely enjoyed our dining experience at Maggianos. Jonathan was our server and we appreciated the time he took with us in explaining the menu , being professional yet personable.

Thank you Jonathan!!

Tags: Good for a Date, Authentic, Romantic, Fun, Good for Groups, Worth the Drive, Casual, Comfort Food
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food5
ambience4
service5
value5

 
·Dined on October 20, 2017

Beautiful decor and architecture, felt like the ‘40’s era. Delicious wine and authentic Italian cuisine. Loved the outdoor area with fountain and lights. Looking forward to coming back!

Tags: Cozy, Healthy, Good for Anniversaries, Good for Groups, Romantic, Creative Cuisine, Afternoon Tea, Bar Seating, Good for a Date, Neighborhood Gem, Special Occasion, Authentic, Pre/post Theatre, Comfort Food, Fun, Notable Wine List
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food5
ambience5
service5
value5

 
·Dined on October 20, 2017

we were a little late and was still able to be seated. cocktails were excellent flood was hot and served almost immediately after receiving drink which was perfect! atmosphere was beautiful got home told everyone that should be there next date night visit. waitressr was so helpful patient and pleasant change to see.

Tags: Cozy, Authentic, Good for Anniversaries, Neighborhood Gem, Worth the Drive, Great Beer, Pre/post Theatre, Handcrafted Cocktails, Good for a Date, Special Occasion, Romantic, Good for Birthdays
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food5
ambience5
service5
value5

 
·Dined on October 19, 2017

Tables are way too close together, it was 7 of us and we couldn’t hear each other it was so loud. My food was a little too salty but everyone else liked theirs. Our waitress was a little busy so we didn’t see her except for when she took our orders and to get the check. I think if they had less tables it would be a little better so you’re not bumping into everyone trying to get to the bathroom. Kids meal isn’t ideal for anyone who has picky kids.

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food3
ambience3
service3
value3

vip
 (Washington DC)·Dined on October 19, 2017

Loved our server!!! He was very professional and made our evening really fun!!!

Tags: Fun
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food5
ambience5
service5
value5

 
·Dined on October 18, 2017

We've been here a few times with not much of an issue. Doing the family dining plan is expensive and time consuming, but you get what you pay for and then a little some to take home.

On Wednesday, Oct 18, We drove about an hour and 15 minutes to visit this particular establishment as we'd been here before with a positive experience. This particular visit was really disappointing. We got there at a time when they weren't busy and there were 9 of us doing the family style dinner. The food was ok, but overall we weren't impressed. The food was much better during a previous visit a few months back. As the night got busier, we found ourselves waiting longer and longer for things we requested and refills on dishes/drinks. We were given incorrect information by the staff about one of the dishes that resulted in a $24 increase on our bill in addition to some other minor discrepancies. The manager worked with us on correcting the issue and compensated us free deserts for our trouble, but had a little attitude when we asked to use a $10 coupon on our $190 portion of the bill. Using the coupon was our intent all along and the miscommunication on the dish we ordered we don't feel was our fault. However, we still couldn't shake that sense that he was agitated with us. My daughter had to go to the bathroom and on her way back she saw/heard the manager condescending our group to another employee about what had happened. Specifically, she heard "and after all that they still wanted to use a coupon." Upon spotting my daughter, he made another comment about needing to be quiet because she (my daughter) was part of that group.

What was supposed to be a very cheerful birthday celebration for my wife, ended up being a very frustratingly long and negatively climactic 2 hr and 15 mins dinner sandwiched between two 1 hr + drives. We could overhear surrounding tables voicing similar complaints.

I'm not confident we'll be in a hurry to come back.

Tags: Good for Birthdays, Good for Groups, Comfort Food, Romantic, Good for a Date, Good for Anniversaries
Was this review useful to you?Yes·No·
food2
ambience3
service2
value2

 
·Dined on October 17, 2017

Your event planner, Kristen was very professional and so nice to talk to. I would definitely use her to help coordinate any large event .
Our waiter, Robert was wonderful. He was so engaging and accommodating. All of the ladies loved him! The lunch went very smoothly because of his efficiency and great personality.

Tags: Casual, Tasting Menu, Sunday Lunch, Afternoon Coffee, Good for Birthdays
Was this review useful to you?Yes·No·
food5
ambience4
service5
value5

vip
 (Richmond)·Dined on October 16, 2017

Our go-to place for a Sunday night end the weekend meal! Good as always.

Tags: Fit for Foodies
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food5
ambience5
service5
value5

 
·Dined on October 14, 2017

We were able to meet up with old friends and have a great dinner and were not rushed out and we were able to catch up on what’s been going on in our lives.

Tags: Worth the Drive, Good for Groups, Cozy, Authentic, Vibrant Bar Scene, Fit for Foodies, Healthy, Quiet Conversation, Good for Birthdays, Fun, Business Meals, Late-night Find, Romantic, Tasting Menu, Special Occasion, Comfort Food, Good for a Date, Casual, Neighborhood Gem, Good for Anniversaries
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on October 14, 2017

Although the waiter wasn’t very attentive and service was slow, the food was very good!

Tags: Business Meals, Special Occasion, Good for Birthdays
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food5
ambience5
service2
value4

 
 (Richmond)·Dined on October 14, 2017

Enjoyed it. Food was great. Will definitely be back. Great place to meet friends and
family for lunch or dinner.

Tags: Business Meals, Good for Groups, Creative Cuisine, Disabled Access, Kid-friendly, Great for Lunch, Sunday Lunch, Special Occasion, Good for a Date, Seasonal, Pre/post Theatre, Fit for Foodies, Good for Birthdays, Authentic, Worth the Drive, Good for Anniversaries
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
 (Atlanta)·Dined on October 12, 2017

Very good service

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food3
ambience3
service3
value3

 
 (San Diego)·Dined on October 12, 2017

We were treating our elderly parents to a dinner out. We like the food, but our meal was a little disjointed. It took too long to order our wine, then the server did not get all our order so when one entree arrived with our salads, we keep waiting for the rest of the meal. We also waited awhile for the additional meal you get to take home--had to remind the server.

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food4
ambience4
service3
value3

vip
 (Charleston)·Dined on October 11, 2017

We have been to half a dozen Maggianos locations over the years, and they never disappoint.

Tags: Good for Anniversaries, Gluten Free Options, Good for a Date, Comfort Food, Special Occasion, Great for Lunch, Good for Groups, Business Meals, Kid-friendly, Authentic, Fun, Sunday Lunch, Fit for Foodies, Good for Birthdays, Worth the Drive, Pre/post Theatre
Was this review useful to you?Yes·No·
food5
ambience4
service5
value5

 
·Dined on October 11, 2017

We had an excellent waiter who had just started at this Maggianos but who was excellent. He was very attentive to our needs and did a great job of bringing the food when it was hot. We appreciated him going out of his way to make our birthday celebration a special day.

Tags: Tasting Menu, Good for Birthdays, Great for Lunch, Hot Spot
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Richmond)·Dined on October 10, 2017

We were impressed with the ambiance as well as the food. While our dessert choices were sold out, they more than made up for it! Great place for our anniversary!

Tags: Notable Wine List, Good for a Date, Worth the Drive, Quiet Conversation, Authentic
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

vip
 (Richmond)·Dined on October 8, 2017

Went for Sunday brunch but decided to have lunch instead. Did have the $5 Bloody Mary. Excellent!
Service was perfection! As always the food was very good. We had the Chicken Marsala and Butternut squash Ravioli. We had Marco’s Special and each took home a Mom’s Lasagna which is always great. Generous portions. Since we were too full to enjoy our Tiramisu we brought our dessert home to have later. Yum! Usualy a great experience. Only complaint is the tables are often too close. We had a rounded booth and I was back to back with the man in the booth behind me. They were celebrating a birthday and felt we were too close
To be relaxing for us.

Tags: Authentic, Sunday Lunch, Great for Lunch, Handcrafted Cocktails, Comfort Food, Business Meals, Great for Brunch, Great for Outdoor Dining, Good for Birthdays
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food5
ambience3
service5
value4

 
·Dined on October 7, 2017

Never a disappointment. Truly delicious food with generous portions. The buy one classic paste and get one to take home is an amazing bonus. The lasagna is the best around. An upscale affordable restaurant!

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food5
ambience5
service5
value5

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