Lure Restaurant & Bar - Delta Victoria Ocean Pointe

We were very unimpressed with the level of service provided. We had booked a table for 4 adults and a baby (with a high chair requested) for Mother’s Day. When I called to confirm whether high chairs are available, I was told that yes of course. The person I spoke with proceeded to then ask me whether it would be ok to be seated at a smaller table due to space constraints. That didn’t create a good first impression.

Day of - service was incredibly slow. Our server forgot about my drink and we had to remind him that my mimosa was still not provided after almost 20 minutes! Our water wasn’t refilled at any point during our dining. Food took over an hour to arrive and one of the orders was incorrect.

Overall, incredibly disappointed and will not be coming back.

Excellent food and we enjoyed a very quiet breakfast on the deck. What a beautiful spot.

Have been to Lure many times but last Saturday we had reservations at 12:30. Arrived at 12:20 and went to the patio which is lovely! Got back in the car at 1:50! Was 4 people and 2 have no dairy no sugar needs. There was not many people there. At one point we were the only ones outside. Ordered fairly quickly with 2 of us ordering fish and chips and chicken burger. Other 2 had the burger. The burger order was with no cheese or bacon. Only avacodo. For both plain! Side of spinach salad for one. 4.25 plus 6$ for avacodo. The other plain burger with avacodo and just greens. 3:25 plus another 6$ for avacodo! Took forever for the food and by the time we got the bill which took forever the burgers were 30$ each CRAZY! Love Lure but today was so slow !

Good food served nicely. Perfect place to take the in-laws. Great view and nice staff.

We have been to The Lure many times. Sunday was the worst service ever.
We were sat at a table for 4 and we were five. An extra plate was not added without request.
I had reserved 2 weeks before and asked for a window seat.
Refills of water and coffee needed to be requested.
Food did not arrive at the same time.
We knew the waitress was new.
The receptionist could have been more welcoming. She took ages to seat us.
We hope next time is better, or we will stop coming.
Tim and Marty Ball

Been awhile since last we visited Lure. Hotel has now joined the Marriott family, the white table clothes in the dining room are gone, but the food is still good to great, and the ambience still terrific with the great view of the inner harbor right outside the windows. Nice selection on the menu, food well prepared, nice portion size, nice drink selection to complement your meal. Service was good.

Very nice place, unfortunately the deck was closed. The dinner was great with a very attentive staff and expertly prepared dishes. Thanks for a special evening.

This is a great brunch spot and I make sure to hit it every time I’m in Victoria. The food is great, the service is great, and the view of the inner harbour through the large surrounding windows is second to none.

We went there for Easter lunch and it was great. Beautiful spot with amazing views of the water front. I love the vibe. Service could have been a bit better. Not with all servers but one in particular. A little smile goes a long way but overall I love it here. Cobb salad and crab cakes to die for

The martinis were not well prepared and the service was invasive and loud. The music did not represent the type of clientele in the restaurant or bar. It was loud and hip hoppy while the crowd was a little older and seemed to prefer conversation over loud music. We felt the ambience was missing. It’s one of the finest views on the planet and it seemed like it was trying to be a bouncy young millennial bar instead of a great dining experience.

Food was not great. Ordered 3 halibut and fries
and the fish was overcooked, dark brown batter
and not flaking. Pasta dish was disappointing and
2/3 left on plate. Ordered rhubarb crumble for
dessert with vanilla ice cream. It was served with
a type of chocolate ice-cream. Not a good taste combination. Left half in the dish.

Great venue with a magnificent view. Drinks, food and service are all superb!

I reserved for a business lunch. was hoping for the patio, but that didn't work out, so we had a table near a window, which was ok. food was good, price fair, and the service we received was simply outstanding. thankyou Timothy!

You cannot beat the beautiful view at Lure - especially patio drinks on a sunny day. The drinks were great, the food was just okay -given the higher price point it could be better (flatbread was bland, salad lacked dressing).

Our server was amazing. I wish I had remembered his name. We had a very pleasant and enjoyable dinner experience. There were five of us and he was attentive to all. My family was from out-of-town and were totally impressed.

The food was fine, but could be better. There was a large group in another section (about 20 people), and this may have impacted service as it was very slow. 6:30 reservation for four people, we left at 9:00pm, simply due to slow service. But I would certainly give them another chance the next time I stay at that hotel, as it is very convenient.

Food good, view great, but extremely noisy and it took 45 minutes plus three reminders about drinks not arriving and food. Slow service!

Good food and great views! Seating in the booths was cramped and tables are quite close together but overall noise levels were reasonable. Very polite and helpful staff. Overall a positive experience. We'll come back again.

Was there for a business meeting an ordered a bunch of appetizers. The amazing: pork belly, pulled pork flat bread, maple bourbon ribs, house made chips, yam fries. The Good: lamb meatballs. The bad: chicken wings. Lure is a great restaurant with great staff and a perfect location. I recommend you try it if you haven't.

Another great meal. They accommodated our small group for a birthday party, presented us with wonderful meals, timely service and a lovely location. Can't ask for more!

Great location - Great food choices and vegetarian choice as well! Beautiful views and excellent service!

Made our Valentine night very special

We have been going to Lure for Valentine's for years but we were disappointed they didn't have their typical Valentine's dinner this year and the pop music on the PA didn't go with the night's theme. Table location by the entry was also disappointing.
Service was great though and food was very good.
Would recommend for dinner, but likely won't be back for Feb 14th.

Menu wasn’t special for dine around. Servers weren’t very friendly. Food was small portions.

There was an event going on and so understandably very busy. Service was noticeably slower. Both the maître de and waiter communicated very well and did above and beyond service to ensure we were looked after. Thanks guys (Matthew and Jeff) for your amazing service and attention to details. This place has one of the best views in the city. They are following the trend of open space and noisy facility which is not as enjoyable. Overall you really can’t beat Lure.

Hard to beat the setting for a family brunch gathering. Nice offerings. Well made. Decent value for sure.

Our dessert was not good at all

Food was good but had been sitting a while before we got it. Service pleasant, but very slow and inattentive. Water not brought to the table. No bread with meal. Seating not very comfortable; ambiance noisy. Overpriced for food and beverage; service; comfort; ambiance. We will not return.

Great appy’s. Average mains Very uninspired menu choices. Probably a good spot for beer and burgers on the patio in the summer.

service was not acceptable.
Restaurant I believe was understaffed, the waiter we did have was very personable.
Waited far too long before being acknowledged then waited another 20 minutes for our wine, and no water
was delivered as requested. requested again then finally asked bus person.
Food was good served quickly, but again waited for coffee far too long ( ordered 2x) and the POF machine .
Went to front desk to pay bill.
I don't blame the staff as I think more wait staff should have been working.

It was nice

excellent service and views
if you add avacado ensure it is on the side as it cools the eggs benny!

Always enjoy Lure. Staff were friendly and appropriately attentive. Food was great and of course the view is outstanding. Highly recommend.

food was tasteless
pasta tasted like bleech
potatoes not cooked
steak salty
completely tasteless
poor menu

Went with friends for dinner on a Saturday evening. We had a very nice window seat looking out over the Inner Harbour. We ordered several tapas and shared everything. The brussel sprouts and charcuterie board were excellent. Service was excellent. Our server was friendly and checked in with us periodically. We would definitely eat here again.

They happily accommodated our large party of 14 (though only 11 made it). Hostess Amalia and our server Yuki treated us very well! Have to try the lamb meatballs of course and the seafood chowder was "comfortingly" delicious. The risotto with added prawns was perfect. And as wonderful as this place is-- the view of Victoria's night lights from Lure is unbeatable! Almost forgot to mention the upbeat bar with the trio of bar tenders led by Jack -- the Lure specialty bar menu is outstanding.

It’s a good restaurant, the view is incredible and the service is excellent. The food itself I found a bit lackluster. The ordered two different fish dishes (both is the $24-30 range) and one was overly salty and the other was on the bland side. The value was ok but not great, though in line with downtown restaurants. I would recommend more menu options as we found it a bit lacking. Overall a good experience.

Food was average at best and over priced. Disappointed given the beautiful location. Would not recommend.

Service was great and food was tasty. The menu is much more casual dining than it had been in the past. The seafood offerings were rather limited.

Great venue to have a tasty lunch. Quiet atmosphere. Locally sourced food.