Luau - Grand Hyatt

The Grand Hyatt Luau helped to make our 29th wedding anniversary very special. It was a wonderful evening.

Very disappointing that the luau was held indoors in a conference room.Really took away from the ambience
Food was average... very expensive

This was our 4th luau and first on Kauai. Food was fantastic! Excellent variety of all of the traditional foods you come to expect at a luau. We all tried a bit of everything and agreed everything was well prepared. The show was great as well. Great variety of dancing telling wonderful stories of the rich Hawaiian heritage complete with a fire dancer. Know when you book with open table you have to stand in a separate line and pay for and get tickets before entering. Even though we were there towards the beginning of the line when it opened we were some of the last to be admitted because we didn’t have our physical tickets in hand. It would be worth going to the hotel ahead of time and paying for your tickets so you can be admitted right away. Our biggest problem was the location. We were located in a courtyard up by the conference rooms. Absolutely no view of the beautiful ocean the resort sits on. We were expecting to be able to see the ocean and lovely sunset as we were at the luau. We were told the location was changed due to the rainy weather. Since it rained a great deal while we were there in December I suppose this is to be expected. Overall we had a great experience.

Due to weather, event was indoors in the Grand Ballroom, outside experience would have improved ambience score.

Christmas Day luau
Challenge was the uncertainty of the weather: it forced the event into the ballroom. Lost it’s flair as a result. Just ended up being a noisy ‘cafeteria’ style eating. The food was very good with good variety and quantity

Unfortunately it was raining, so the luau had to be indoors; not as nice, but kudos to Hyatt for having it anyway! Food was great. I would have preferred a less "Hollywood-ized" version, but the kids loved it!

Christmas anniversary

Fun luau experience at the Hyatt. The food was very good. Entertaining dancing and dinner show along with some Hawaii history. The luau was outside on the lawn and made the experiment feel more authentic. All you can drink wine, beer and mai tai’s. Lasted about 2 hours. Price is a little steep, but overall was a good experience.

We found the Grand Hyatt to be a beautiful location but the Luau was very overpriced for the food and service received. The show itself was good but I would not recommend this event and the price point of $125/pp.

Event was cancelled and without any notice. Got to the event and was told event was cancelled due to weather conditions.

The food and show was great but for what it cost is was very short. Over in 2 hours so I don't think worth the value of what we paid for it.

I read the prior reviews that said to reschedule if rain was in the forecast. I confirmed that there would be no rain and they still held the luau in the ballroom. This took away from the Hawaiian experience. They definitely had the best food of all of Kauai luau's. They also offer a tremendous show. The ballroom takes away from the ambiance that is offered by the other luaus on the island which is so critical for the visitors experience.

Wow, is all I can say. Just wow. I wouldn’t have thought it possible to completely wreck a luau, but the Hyatt pulled it off! It was like being at a Hawaiian-themed dinner in Kansas. Except we were actually on Kauai. And it cost > $800. This was, honestly, such a disastrous experience that it was almost enjoyable. Like, it was a once-in-a-lifetime debacle, entrusting our Thanksgiving dinner to the Hyatt.

Pro-tip, guys: When people pay to go to a luau on Kauai, THEY PROBABLY EXPECT NOT TO BE INSIDE IN A HOTEL CONFERENCE CENTER. A luau normally has, you know, torches and stuff.

AMAZING FOOD!!! They will not disappoint. The only complaint was waiting to be seated. Maybe start with two lines one for larger Parties in one line

Attended the Thanksgiving luau. The food and show were great, our server was very attentive, but we were disappointed that it was relocated inside (it was not raining) and there were so many people - three adjoining ballrooms worth of tables. It was not what we were expecting for our first luau.

Our family of six enjoyed the thanksgiving luau but we’re sad that it was held indoors. We also thought there would be professional photos taken for purchase but not at this luau.

I do not recommend this option for thanksgiving luau- over crowded, loud, food was cold. Very disappointing for the cost.

Went to the thanksgiving luau. You must know if there is even a chance of rain they will move it inside. It was in a huge banquet hall with hundreds of people and for $125 a person and expectations of a beautiful outdoor luau on thanksgiving, this just wasn’t going to cut it. Felt like we were at a conference. We turned around and walked out immediately. Luckily we were able to get a refund and went to Donderos which was delicious.

Such a disappointment - be sure to check if it indoors or outdoors. If indoors, save your money.

Very disappointed in the Thanksgiving luau. 800 people in a very institutional setting inside a hotel ballroom. Mediocre food, terrible desserts. Nothing special for kids. Service was good for drinks. Difficult to hear/see the show. More than $100 for adults, 79 for children.

It was a mass cattle feed... not outdoors because they needed to feed prob 700-800 guest in a big ballroom. Horrible sound and lighting.

Fortunately the food was pretty good.... and the waitress we had was attentive and friendly.

But the check in process was literal like a cattle heard...

If your looking for a luau experience for the additional cost. Go elsewhere!

Held in a ballroom. Hard to believe that a property of this size wouldn’t have a better option for a Luau in slightly inclement weather given how much it rains in Hawaii. Not worth the $125 per head!

Indoors because of the weather, but still an awesome meal and show.

I have been to maybe 5 luaus on different Hawaiian islands, and I would not recommend this one. It was not very kid friendly as the entirety of dinner was served before the show began. The storyteller was ok, not super engaging or funny. The dancing was beautiful, but it just was not that exciting of a show. Also, they changed the location to the ballroom just Incase it rained (which it didn’t). However the “ballroom” was a courtyard. No one took a group photo when groups were walking in, and the only local vendor selling stuff was someone selling $50-$100 barbies. Food was good, however all in all it was Super disappointing especially for the $

Had a great time from moment we arrived. Positive and friendly staff, great food and performers.

Fabulous Luau!!! Between the entertainment, the open bar, the food - it was perfect!!! Our waiter, Benji, kept the Mai Tais flowing which was wonderful!!!

The food was much better than some of the other lua’us we’ve been to and the dancers were just beautiful!! Fully recommend!!

This was an okay luau. It was my first and it seemed a bit inauthentic. I was hoping for a cultural journey. The service was great but the drinks were weak. The food was pretty good.

Great MC at the luau. The show was entertaining and the food was fantastic.

Good experience but hard to see the stage from where we were seated. Not worth $250.00 for 2 people. Would have preferred to spend that money at beach house or somewhere local.

This was a fabulous luau, loved the host and dancers. Beautiful setting. Not crowded, fun

The food and entertainment was wonderful. Due to the potential for bad weather, the luau was held inside so we were basically in a hotel banquet room. While I completely understand concerns about the weather, it's not quite the same feel as it would have been outside. We definitely enjoyed the music, dancers, and the food, but you should be aware of the possibility that it will be indoors.

The luau was held indoors due to showers. The food was tasty and varied and the service was efficient and attentive. We enjoyed the show. The mc and performers were talented and appeared committed to teaching others about their culture and the culture of other Polynesian islands! Fun evening!

Loved the luau! Ciara was exceptional as were the luau dancers. So glad we went.

Birthday Great food great show. Wonderful evening!

Unfortunately, the luau was moved inside during our visit so we were in a hotel banquet room, which somewhat detracts from the vibe. Performance was still beautiful, but would have been better if it was outside.. when we were inside, for a couple of 30 year olds, we felt like it was kind of a cheesy show. Also, we were at long banquet tables with a bunch of people there for a conference, so also wasn't what we were expecting.

On days when the luau is held inside I would recommend that open table guests reschedule. It is underwhelming inside, and lacks the thing that makes it special.

Learned a few things about both the Hawaiian people and some of the many forms of Hula. Was stunned by the fire master.

The food was spectacular!

Music was beautiful as were the voices of the singers and host

Canceled without notice. Found out 40 minutes before when we asked where we should go. Hyatt gave us a bottle of Champagne and expedia got us into a different Luau the next night. Got all sorts of reminders during the day from open table but never told it was canceled by open table
Disappointed in open table as the Hyatt stated open table should have let us know as I booked this Luau a year before, they knew about the cancellation way in advance, and the Hyatt stated they had notified open table. Be careful as open table if where the Hyatt site directs you to make reservations for their Luau.

We have gone to three luaus and hands down this was the best one! The food was amazing and the entertainment was excellent! I might come to this luau again. I highly recommend this!