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Lockbox at 21c Hotel
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Clean menu provided to every guest
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
There’s no advertising advising that only a fraction of the menu is available. Little to no effort is put into detail of the table decor.
The steak I had was $45. Mind you it was a $10 at most cut of beef. I asked for medium and received well done. It had very little taste. Might be because it was overcooked however this was absolutely the worst culinary experience I’ve had downtown Lexington. I really think I could have be served a better steak at an Applebee’s.
Extremely disappointing, would not even entertain the thought of returning.
Aside from all listed above, the server was an absolute charm.
Very excited for Lockbox to open. The limited menu did not feel limited, wonderful experience.
Thank you, Anonymous! We join in your excitement to finally be open once more. We are so happy to see that you had a wonderful experience and can't wait to see you again. We sincerely appreciate your patronage and review. -Lockbox
Listen to me.
You will not find better chicken and waffles anywhere in the USA!
Well that is about the best compliment we could hope to receive, CaseyB! Thank you for your patronage and we will sincerely look forward to the next opportunity with which to welcome you back. -The Lockbox Team
The food was amazing. I had short ribs that was some of the best I’ve ever had. My husband ate a remarkable homemade spaghetti meal. We shared an order of Brussels sprouts that equally wonderful. We will be back.
Thanks, Ann! I agree, the spaghetti is my favorite thing on the menu right now! Thanks for leaving such a nice review and we hope to see you soon. Cheers- Laura, Restaurant Manager
We have scheduled business interview dinners here and have heard all positive feedback, from the food, the setting, and the hotel! Love that I can bring applicants downtown to the hotel and restaurant and not have to worry about getting a group from point A to B. Thanks!
Thanks, Rebecca! This is great to hear. We are so glad that you choose us for your interview dinners and we look forward to working with you in the future! Cheers! Laura- Restaurant Manager
We celebrated 3 birthdays there, and the waitresses were so nice and accommodating while we exchanged gifts and told stories. We will definitely be coming back.
Hi Jada! So glad you and your group enjoyed everything and you all got to celebrate some birthdays with us! Thanks for leaving such a nice review. Cheers- Laura, Restaurant Manager
Great food and atmosphere, whenever we're back in Lexington we will be back!
Thanks for the 5 stars, Charles! We appreciate your feedback and are so glad we will see you again. Cheers! Laura, Restaurant Manager
We were seated immediately, and Sidney provided EXCELLENT service to us! The food was very well prepared and very unique! I had never had gnocchi before, and my wife and I loved it! The rose veal sausage was also wonderful! For our entrees, my wife had the half chicken (at Sidney's recommendation) and it was perfectly cooked, super tender, and very tasty! I had the crock pot short ribs, and you could pull them apart easily with your fork! Our 1st time here, but it won't be our last! Highly recommended!
Brian, Thank you for taking the time to leave such a nice review. We are thrilled that you enjoyed everything so much and are so glad you will be back to dine with us soon. Cheers! Laura- Restaurant Manager
I loved the meal the server had no other tables but rarely came to check on things and i needed refills etc. I also could not believe they charged $8 to park . Even in large cities you don’t have to pay to park if you’re eating lunch in the restaurant crazy that they were charged us in Lexington.
Thank you so much for taking the time to give us your feedback from your experience with us. We use all feedback to help us grow. We are so glad you enjoyed your meal! Cheers- Laura, Restaurant Manager
This was our last meal in Lexington and it did not disappoint. Brunch was a smallish menu, but they make the most of it. Tender steak and eggs, a homemade biscuit breakfast sandwich were all universally enjoyed at our table. Get the monkey bread...you won't be disappointed.
Thanks for the great review of your brunch with us! The monkey bread is a favorite of mine as well. We hope you can make it back sometime! Cheers- Laura, Restaurant Manager
The Lockbox was great for breakfast, very tasty! Nice and relaxing!
Eric, Thanks for such a nice review! We are so glad you enjoyed your breakfast. Cheers! Laura- Restaurant Manager
Quite literally one of the worst restaurant experiences that I’ve had in Lexington. Make sure if you do go to this restaurant, you ask for the bar menu because you will not be given that menu upon arrival. Also, allot for extra time for getting food, even when they are not busy. We waited an hour for our food, and 30 minutes for our bottle of wine.
Once again, a wonderful dinner. We have eaten at 21C many times. The menu reflects the season. Great dishes using great ingredients. Awesome service, as well. Dan.
Thank you, Dan. We do try to keep our menu as seasonal as possible! We are so glad you enjoy. Cheers- Laura, Restaurant Manager
Went for Saturday brunch. Hostess tried to seat us next to a table with two small children in an largely empty restaurant. We asked for a different table and they put us in a nice table near the windows.
Anything on a biscuit was incredible. The bread pudding was amazing although I prefer mine without any chocolate . Super foods bowl was delicious.
Overall a very nice brunch.
Thank you for taking the time to leave a review of your experience. I'm so glad you had an enjoyable brunch and hope you will come back again soon! Cheers- Laura, Restaurant Manager
Service was slow very slow, menu is very limited, and pricing. Cocktails were good but small. We were seated at table right on time. Took a long time to get our drinks
Shelley, Thanks for your feedback as we use it to help us get better. We will definitely be addressing the slow service that you experienced. Thank you, Laura- Restaurant Manager
My wife and I had an excellent dinner at Lockbox! We were seated immediately despite being a few minutes early for our reservation. The restaurant artwork and ambiance were incredible. We were excited to see the venue because our local 21c restaurant is also a very neat place.
Our server, Mario, was very attentive and our only downside to dinner was the wait for our beverages. Mario provided water immediately and took our drink order. It was every bit of 20 mins before my wife received her mixed drink from the bar. Mario was assertive regarding the long wait so he brought my beer ahead of my wife's drink, still about 15 minutes after it was ordered.
I understand it was Friday evening and the bar had a decent crowd sitting there. I am giving the experience 5 stars overall because the long wait for drinks in no way ruined our dinner. The host knew we were going to a show at Rupp arena and took our check to cash us out quickly when we finished dining. We would definitely eat at Lockbox again.
Thanks for the great review, Patrick! Our apologies on the long wait for your wife's cocktail. We will definitely use this feedback and share with our bar team. Can't wait to see you all next time! Laura-Restaurant Manager
Great burger and mac n cheese!
Thanks, Peggy! 2 of my favorites as well. Thank you for leaving some nice comments. Cheers- Laura, Restaurant Manager
Thanks for the kind comments, Paula! Cheers, Laura- Restaurant Manager
Brunch great. Great menu and service. A little slow but busy.
Thanks for leaving a review! We apologize that service was a bit slow and we hope you'll come back and give us another try sometime. We are so glad you enjoyed the food. Cheers! Laura- Restaurant Manager
The food was absolutely delicious! I can't wait to go back and have the scallops again.
We are so glad you enjoyed everything, John! The scallops are one of my favorites as well. Come back and see us soon! Laura- Restaurant Manager
My Birthday 🎂
We are so glad you celebrated your birthday with us and enjoyed everything. We hope to see you again soon! Laura- Restaurant Manager
We love this restaurant. We try to go every time we are in Lexington. We enjoyed the Valentine special ( great value), went back for dinner with friends after the game on Saturday night and returned for brunch Sunday morning in our way out of town.
Wow Carolyn! Thanks for being such fans of ours. We are so happy you had a great time with us this weekend and we hope to see you soon :) -Laura, Restaurant Manager
Once we arrived, we waited approximately 3 minutes to be greeted by a hostess and seated.
The menu had a very limited amount of options, but we knew this would be the situation, ahead of time. That being said, it doesn't take long to choose something. However, it took 25 minutes to be waited on, with no apology from the server who just stopped and asked, "Have you all decided, yet?" It was a friendly greeting, but it implied that the menu required thorough browsing, when it did not.
I ordered crab cakes and they were very, very fishy. I felt queasy the rest of the day, so I will just assume it was from that meal.
I ordered a mimosa, which was enjoyable, actually. But the price was $9 for that. They had the option of unlimited mimosas for 2 hours for $15, but I didn't want to be drunk at 1230 p.m. There wasn't a price for a single mimosa on the menu, nor did our drink server tell us that it was more than 1/2 the price of the unlimited offer, and he implied that it was better to opt for the single mimosa when he scrunched up his face and winked when asking if I would rather take 1, when my husband said he didn't want any mimosas and I said I couldn't drink that much by myself.
Overall, it was awful. We will not be returning and I have told people not to go there and how our experience was.
Great! We both had the club salad! Delious! We will be back!
Thanks for the 5 stars, Larry! That salad is one of my favorites as well. Cheers! Laura- Restaurant Manager
Went here for Valentine’s Day and the pre fix menu was an excellent deal. The food was delicious and our server was amazing. We really enjoyed the meal!
Awesome! We are so glad you had a great time with us on Valentine's Day. Thank you for taking the time to leave the 5 stars and the nice words. Cheers, Laura- Restaurant Manager
First time there. It came highly recommended by trusted friends. It was good but not over the top. In there defense it was Valentine’s Day and a limited menu. I think this might have been our servers first night. He was nice but a bit scattered. Again overall good and we will return to try on a normal evening.
Thank you for taking the time to give us some feedback, we appreciate it and use it to help us grow. Please do come back and please reach out to me directly when you return! Thanks so much, Laura- Restaurant Manager
Wonderful food and service. Nice to have atmosphere where is quiet enough to have a conversation
Thank you for leaving such a nice review, we are glad your experience was a pleasant one. Thanks! Laura- Restaurant Manager
Wife’s birthday and our engagement anniversary.
Thanks for the 5 stars!
Service was excellent and setting beautiful. Off to a great start with a delicious mushroom and hazelnut soup but then the short rib entree arrived- worst I’ve ever had, it wasn’t rendered at all and was a square slice of fatty meat. I was hugely disappointed especially since I had passed on another fine dining opportunity to come here because of ratings like open table. Right now I could not recommend at all, although the staff were beautiful, friendly people whom I tipped well anyway. Sorry to have had this experience, truly.
The ambiance of Lockbox and the hotel is interesting and fun. Service was friendly but unobtrusive. The menu is a bit limited, but food is excellent. I particularly recommend the oyster appetizer.
Hello, Thank you for taking the time to comment on your experience. We are glad you enjoyed the service and the food. Our menu changes quite often so hopefully you'll come back to try some new options! Cheers- Laura, Restaurant Manager
Everything was great! It took a minute for our waitress to get to us but other employees came over and checked on us and updated us which was nice. Our waitress was very nice and accommodating. All four of us liked our food.
Thank your for the 5 stars! We are glad you and your guests enjoyed your food and we hope you come back to see us soon. Cheers! Laura- Restaurant Manager
I’ve had many delicious meals here! Always consistent!
Thanks so much! Consistency is definitely a top priority of ours. Come back and see us soon. Cheers! Laura- Restaurant Manager
The food experience was exceptional. Interesting and unique items on the menu.
Thanks so much for the great review! Laura- Restaurant Manager
Emily was a fantastic server. Food was great and portions were large. Will definitely be back.
We will pass along the praise to Emily! Thank you so much for your kind review, we hope to see you soon! Thanks, Laura- Restaurant Manager
Food was good. We had brunch. Two of us had drinks. The Bloody Mary was good but maybe light on alcohol. The food choices on menu were good- I had steak and eggs, others had salmon entree and chicken plus waffles.
Thanks for the 5 stars! The Chicken & Waffle is one of my favorite brunch items :) We are so glad you enjoyed and hope you come back to see us soon. Cheers! Laura- Restaurant Manager
Food well prepared, good combinations of tastes and textures. Service not as good. Our waiter clearly didn't know the menu and was inattentive.
Delicious food. We went for lunch on a weekday and were the only people there. The host and waitress were friendly and helpful. We got in trouble with a manager for interacting with the penguins! It was a little awkward to “get in trouble” and then sit there - just us and the staff. Otherwise we had a good time and enjoyed the fun decor and creative food.
A wonderful time for my family to share on New Years Eve
We are so happy that you and your family enjoyed your time celebrating the holiday with us. Happy New Year! -Laura, Restaurant Manager
New Years Celebration
Thanks for the 5 stars! -Laura, Restaurant Manager
I try to impress out of town guests with Lexington's cool factor by dining here, but it has backfired several times now. I want to be able to recommend this unique venue, but consistently we have issues with service and the food. Honestly, a less than perfect entree is easier to forgive than be ignored by no less than seven of the staff standing within 8 feet of our table, as happened Tuesday night. Someone had cleared some used plates and much of our silverware without replacing it. So when food arrived several of us had no way to eat it. Getting it replaced proved unexpectedly problematic as no one on staff would make eye contact with us.
Earlier in the meal, my out of town guests remarked negatively on the appearance of the servers in general, though our guy looked quite dapper. I understand that 21c is hip and cool and wants their wait staff to feel comfortable, but this is not the first time my guests have expressed concern or amusement. This summer we we were waited on by a woman in track shorts. I imagine most people would expect a slightly higher standard of attire than that for anyone serving food, and especially at an upscale restaurant.
Even if I may not return with guests, I'll still show up occasionally for the "In Jars". Sooooo delicious. And to check out the artwork in the hotel.
Lockbox at 21c Hotel offers takeout which you can order by calling the restaurant at (859) 899-6860.
Lockbox at 21c Hotel is rated 4.5 stars by 726 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.