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Lago East Bank
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waitstaff wear masks
Lago is one of our go to places for celebration of birthdays anniversaries etc. on this occasion there was a DJ playing music, something we were not expecting. While the food was very good as always the noise level was way to intrusive. I would have asked for it to be turned down except there was a large group who seemed to know as the DJ kept sitting at their table. Normally not an issue if the venue were a sports bar or a establishment that catered to a younger crowd. However when I’m spending over three hundred dollars for a meal, which I fully expect to do at the restaurants that we frequent when we are out for a special evening, I expect the ambiance to be commensurate with that outlay.
Food, drinks, and service were great. Food is pretty reasonably priced, but drinks are a little expensive. Stick to the drinks on the menu. The first cocktail we had was not good, but the next was a specialty drink and was great. Everything is a la carte, so don’t expect anything to come with your meal.
Amazing experience as always!
Service was subpar.
not great. heard a lot of great things about it but was disappointing. service was bad, waitress was nice but she forgot about us a couple times. ordered the calamari and was super chewy. pizza greasy. the sandwiches were good though. not sure we would go again. maybe it is suffering due to COVID? maybe not
Food was spectacular; service was spectacular. Music choice was a little odd (for lack of a better word), and it could have been quieter.
Overall though I would HIGHLY recommend.
We were there on a Thursday and there were not many guests. Very clean. Waiter was great (Luke). Definitely would go back.
A little pricey which, I guess, is to be expected of a restaurant in The Flats but the cocktails cost much more than your average downtown Cleveland bar. The food was delicious. I had dinner here then brunch the next morning. Delicious cocktails and food. I definitely recommend!
Super clubby vibe complimented by fantastic good and engaging service - if you're not actually going to the club, this will get you close enough - Apple Pie and Chocolate Decadence desserts were perfect
My friend doesn’t get out much so I wanted to take her out to a nice spot for brunch with mimosas & Lago East Bank was the perfect fit for the occasion.
We have been to Lage East Bank twice and both experiences were excellent. Great food, great service. Nice atmosphere. We will be back!
The service and and food were amazing!! My only negative would be the fact that a DJ was playing and killed the ambiance. I would expect a little lighter background music if I am paying more and expecting a nicer atmosphere.
Our server was super nice and helpful
Good experience, enjoyed the food and the atmosphere, 15% auto gratuity was strange.
Great good, good drinks, nice atmosphere. Great people too!
expected more Italian dishes
thought we would have view of river
Went to Lago to celebrate our anniversary. We were asked if we wanted indoor or outdoor. I mentioned indoor because is was hot outside. After being seated we noticed they had the doors open and it was very hot inside. Asked the waitress and she admitted their air conditioner was not working. I couldn't believe we were not told before we were seated. The food was good but rushed, barely started to eat our app and they immediately brought entrees. The staff did a nice job under circumstances but I walked away unimpressed with the way management would handle this type of situation.
Food was great and it has a cool vibe
Will definitely come back on my next trip to Cleveland
Excellent food and a good wine list. We went there for an anniversary dinner, and thought it would be more formal than it turned out to be. I probably would have gone somewhere else for the special occasion but I'd come back to Lago for regular dining.
Food was very salty. Inside the restaurant safety precautions were all tables were 6 feet apart.
The food was very salty and for what we ate and the prices there are nicer restaurants. No view and very dark.
Sunday Brunch following Saturday night wedding. Great food!
Music is waaaayyyy to loud!
The best lobster gnocchi we ever had! Commendable staff and management! Will come back soon!
We absolutely loved the delicious fine dining and service, but were disappointed that we did not know surcharge added on to bill due to COVID, and then after tipping, we realized the to go food for our children was added before service and tip. We do fine dining each weekend and did not expect a $200 bill for two.
I will say the lobster gnocchi melted in your mouth; delicious!
Service staff were super nice.
We always tip above and beyond to help our serve staff in these times, just do not appreciate it “forced” on you.
Lago is always a great time. I wish they would bring their entire brunch menu back, but over all I love lago
The food was very good. The service was helpful and polite but I had to ask for refills of water and felt not fully attended on. We sat outside and the noise level from cars driving by was very loud. Overall I would go again but prefer to sit indoors.
In the middle of crazy Covid, everything felt safe & clean and the food was fantastic!
It was cool. Not my first time so I’m used to it.
I felt it was dark in the restaurant area. They had a DJ somewhat loud where we were seated. Had three pasta dishes & two of them very salty. No bread at table & no happy hour on liquor. Twenty six dollars for two spritzers & very little VODKA! it was my daughter birthday so we were disappointed.
Hi Kathleen, We are sorry to hear you did not enjoy your experience with us. We strive to provide the best experience for all of our guests and hate that we fell short for you on that. We do hope that you will come back and give us another shot! Happy Hour is every weekday from 3:30-6:30 in the bar areas. Also, we will always bring bread upon request so please feel free to ask! If, in the future you are unhappy with your experience during your visit, please let us know so we can fix it!
Great time on the patio
Our server was very attentive and our food was amazing!! I was not a fan of the clientele that evening, as it ruined the ambiance feeling, especially with such high prices. It was a very urban party type scene with people walking all around and many “holding” their masks near their face while walking past us
Meeting with a bride
It was our first time there and service from Mittens was wonderful and our meal was delicious
Thanks so much for the positive review, Joan. We will make sure to pass the compliments along to Mittens.
Great experience! I would definitely go back. Maintained safety protocols.
Thanks so much for the positive review, Amanda. We have been working very hard to make sure we follow all of the guidelines so we are glad to hear it has been noticed. We look forward to having you back again soon.
Considering the current situation with Covid, the restaurant was prepared.
Great spot in an even better location! Food was amazing and our waitress was very kind and personable. Would definitely recommend!
Thank you, Lydia! We are glad to hear you enjoyed yourself and look forward to having you back!
Wonderful 1st time experience the ambience over all was wonderful, however it was a little too dark for dinner as it was difficult to read the menu; the waitress was very nice and extremely attentive she made suggestions from the menu. The food was very delicious and other staff were also very helpful and attentive.
I can only do a partial review of this restaurant, as we didn't actually end up eating here. We booked our wedding anniversary dinner for a Sunday at 6:00 pm. From looking at the menu (and prices) online, I assumed it would be an upscale Italian dining experience. It wasn't. As we walked up the street toward restaurant, I heard blaring music from speakers on patio, and I was dismayed to realize that was coming from Lago. We were seated immediately, and taken to a plain, almost "cafeteria" like table, no tablecloth, nothing. Our neighbors were all wearing tank tops, shorts, and weren't eating, just drinking. My hubby and I strongly considered leaving at this point, but were pretty hungry...then, within five minutes of being seated, a fight broke out in the restaurant between employees and someone from the street. We left, and went to Luca (our regular Italian go-to) and had a lovely, elegant meal, with no screaming, no blaring music, and no fights. I will say, however, that the manager did call me about an hour after we left and apologized profusely. He said this sort of thing never happens, and asked us to give Lago another chance. He took my information, and said he would send a gift card for us to try again. If that happens, I will give it another try (the menu looked yummy), but maybe a weekday lunch, when they don't have a DJ and less likelihood of any altercations!
Amazing staff and outstanding food and service! Absolutely Love this place and I highly recommend checking out Lago!! Fantastico
All the food ordered was great!!
The tortellini was amazing, I would highly recommend ordering that entree. The desserts were simple and delicious. The service was impeccable!! Natalie was our server and she didn't miss a beat. From the beginning her attentiveness was very much recognized. We ordered wine, apps and entrees at the same time and it all was timed out perfectly. She knew when to stop and check on us, and everytime I looked over she was making sure our glasses were filled back up with vino. We didn't pour on once of wine in our glasses. Next time we come to visit Lago I will be sure to request Natalie!!
The staff were amazing and the food was delicious!
You can order delivery directly from Lago East Bank using the Order Online button. Lago East Bank also offers delivery in partnership with Uber Eats. Lago East Bank also offers takeout which you can order by calling the restaurant at (216) 862-8065.
Lago East Bank is rated 4.5 stars by 657 OpenTable diners.
Lago East Bank does offer gift cards which you can purchase here https://www.toasttab.com/lago/giftcards.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.