Kona Grill - Dallas

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1. JK

   JKHH

   San Francisco

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   We always enjoy eating at Kona. Great food, great service.

   Report
2. MW

   MattW

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food4service5ambience5

   Anthony our server was extremely personable, gave us personalized recommendations and was very attentive throughout the night, would definitely go again based on him. The food was also very good for the most part, we loved everything except the macadamia nut chicken (tasted very much like café style chicken) but everything else was great!

   Report
3. e

   ericm

   Dallas

   1 review

   1.0

   1 review

   Dined on May 8, 2022

   overall1food1service1ambience5

   Reservation was worthless waited hour and never got seated

   Report
4. KH

   KelleyH

   Dallas

   2 reviews

   1.0

   2 reviews

   Dined on May 8, 2022

   overall1food1service1ambience1

   Reservations were made for 1745. We arrived 15 minutes early only to be told that the wait would be 30 to 45 minutes past the reservation time. When I asked about this I was told that they had several walk-ins and that they had triple booked the time slots. Needless to say we left. We went to another restaurant and got right in. We ordered appetizers then entrees and it was while we were leaving, at 1930, that I got a phone call that our table was ready at Kona Grill. I now know why they are rated 3.5 of 5 stars on Yelp. There food is not good enough for me to keep beating that dead horse!

   Report
5. EF

   ElizabethF

   1 review

   3.0

   1 review

   Dined on May 8, 2022

   overall3food5service5ambience3

   This was our first time at Kona Grill so we’re unsure if this is the norm at this location or if this was just a packed Mothers Day. We had a reservation set for 5:30 and we didn’t get seated until 7:00… Very crazy. Unsure if there was a an overall staff issue or if the kitchen was understaffed. We were told when we got there (10 minutes early) that they weren’t able to seat anybody for another 15 minutes and that we were “next in line.” An hour and a half later, I asked if we had been forgotten and then we were seated immediately.. Sketchy. BUT the food is absolutely incredible. Our waitress was very kind and attentive. We left full and content.

   Report
6. HB

   HeidyB

   West Palm Beach

   2 reviews

   1.0

   2 reviews

   Dined on May 8, 2022

   overall1food1service1ambience1

   Bad experience!!! Our reservation was at 5:30pm. We get on time and they told us to wait 40 minutes more. After those 40 minutes of waiting they said another 45 minutes!! We decided to go somewhere else and they never call *** The front desk didn’t try to help at all.Never again.

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7. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on May 8, 2022

   overall1food1service1ambience1

   It was awful, had a reservation at 5. They made us wait for two hours and then ever got seated. Everyone in the restaurant was angry because no one was getting their food or being seated. Did not respect reservations. It was a mess. Very disappointed. Ruined Mother’s Day for us.

   Report
8. JB

   JustinB

   1 review

   1.0

   1 review

   Dined on May 8, 2022

   overall1food1service1ambience1

   Placed reservation for 4:45 did not get seated until 6:30. Front desk did not care. Servers were standing at the host stand with their back to the customers. Did not get seated until we started complaining. Food and steak was burnt and over priced. The server we had was great made sure to get our food and drinks in a timely manner. Host Manager with the white red bottoms was sitting on the couch where customers walk in. Ridiculously unprofessional

   Report
9. J

   Jane

   1 review

   1.0

   1 review

   Dined on May 8, 2022

   overall1food1service1ambience1

   They didn't respect reservations! We had to wait over an hour and a half to get seated and over an hour to get the food. Service was horrible! Waiters were stressed out and they could not hide it.

   Report
10. FS

    FiveStar

    Dallas

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food4service2ambience3

    We had a reservation for Mothers Day lunch. Our server was great, but we waited an hour and

    Report
11. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service1ambience4

    It was mothers day. So obviously it was going to be crowded. With a reservation we still ended up waiting about 2hrs. But still thankful for the reservation and how easy it was to make.

    Report
12. OT

    OpenTable Diner

    Dallas

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service1ambience3

    Horrible. Sat down on time at 11:30 am. Ordered our food at approximately 11:45 am. At 12:55 pm still no food. They appeared to have more than enough staff. We got up and left. So did several other parties.

    Report
13. OT

    OpenTable Diner

    San Francisco

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food3service2ambience1

    We went for Mother’s Day. They sat us out on the patio with no shade in the sun. This is Texas and it gets hot. The waitress was slow taking our orders and returning with anything to our table. The mimosas did not taste very good. The kids did not like the pancakes that looked like they were baked in a muffin tin. About the only good thing I can say was the bacon was pretty good.

    Report
14. OT

    OpenTable Diner

    Dallas

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food2service1ambience3

    45 minutes to be seated then 50 minutes to get our meals. The waiter did his best to save the day. Food was disappointing. Don’t know how these guys manage the reservation process but that was a real mess. Not sure they kept good cooks either. We will not go back again.

    Kona Grill - DallasResponded 7 days ago

    Dear Anonymos, We sincerely apologize that there was a delay in offering you your table in a timely manner. Such mishaps can certainly put a damper on the evening and, although we make all guests a priority and more than value your patience, a wait should have not reached such an extreme time. Please expect a private message from the management team and we hope that you would give us another opportunity to make it right. Best,

    Report
15. AR

    ARH22

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food2service1ambience4

    The service was not good. Server kept forgetting things, like calling in all food orders to the chefs. We did not receive all the food we ordered. My mom's entre never came. My sides never came. The appetizers we did receive were very good though. No condiments provided with food. Mimosa's were tart and mixed drinks were light. Might have been better with a better server but it was very busy on Mothers Day.

    Report
16. BH

    BethH

    Dallas

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food4service3ambience3

    Good food, slow service but I believe it is a sign of the times. Workers need to get back to work.

    Report
17. OT

    OpenTable Diner

    Mexico City

    2 reviews

    5.0

    2 reviews

    Dined on May 5, 2022

    overall5food5service5ambience4

    Buen servicio, meseros atentos, entradas deliciosas y abundantes junto con los platillos fuertes (carta reducida) Los meat balls y lettuce wraps muy bien Carta reducida pero no pedimos algo que no nos gustara

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18. OT

    OpenTable Diner

    Dallas

    7 reviews

    5.0

    7 reviews

    Dined on May 5, 2022

    overall5food5service5ambience4

    Tasty as always.

    Report
19. s

    someonewholikesgoodfood

    Dallas

    7 reviews

    vip
    3.0

    7 reviews

    Dined on May 2, 2022

    overall3food1service3ambience2

    The Korean bbq ribs were awful. Topped with a bucket amount of bland sauce, the meat was terrible. First time and last time I will eat here.

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20. OT

    OpenTable Diner

    Dallas

    10 reviews

    vip
    5.0

    10 reviews

    Dined on April 24, 2022

    overall5food5service5ambience3

    Excellent food. Our server was attentive. But the place is so dated.

    Report
21. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on April 18, 2022

    overall3food3service3ambience3

    The cucumber salad is terrible, the seaweed used is too pungent. The waiter forgot the sliders and I had to take them to go. He apologized but the place was empty and we didn’t get much attention

    Report
22. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on April 17, 2022

    overall3food3service3ambience4

    Went there for Easter dinner. The food was fair for this type of restaurant. Had a mixture of hot food as well as sushi and was very content with the food. It was nothing memorable but nonetheless it was a nice experience.

    Report
23. OT

    OpenTable Diner

    Dallas

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service4ambience4

    Server wasn’t good but manager made up for it. Manager was great! It was Easter Brunch and server was refusing to serve my 30 year old nephew a mimosa because he had not brought his wallet or ID. I am his 65 year old aunt and I had told him I wanted to treat him and my boyfriend.and I would drive! He had his ID front and back on his phone and the server still denied him. The manager stopped by to ask how things were going and I told her the situation, she looked at his phone and immediately told the server to bring him his drink. Yay for the manager

    Report
24. JL

    JamesL

    1 review

    1.0

    1 review

    Dined on April 15, 2022

    overall1food1service3ambience1

    Waiter was great but everything else was very poor. Drinks didn't come out and when they did one was made wrong despite providing specific instructions. Food was very slow and haphazardly brought out. Customers arriving after were receiving much faster service than us (drinks, food, etc...). Won't ever go back or recommend.

    Report
25. J

    Jess

    Dallas

    5 reviews

    vip
    4.0

    5 reviews

    Dined on April 11, 2022

    overall4food3service5ambience5

    It's time to officially write Kona off. They've raised their price point tremendously but haven't improved the offerings or quality of items. They also no longer have happy hour outside of weekdays. There are just too many other options to choose from.

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26. OT

    OpenTable Diner

    Dallas

    3 reviews

    vip
    3.0

    3 reviews

    Dined on April 8, 2022

    overall3food3service4ambience2

    Average sushi, dark dining room (on a spring day it seems out of sync), nice server. She was the best part of the experience.

    Report
27. TN

    TNT57

    Dallas

    54 reviews

    vip
    3.0

    54 reviews

    Dined on April 3, 2022

    overall3food3service5ambience5

    Host didn’t read my special instructions that we wanted to sit at the bar top. He also didn’t give us brunch menus. He seemed distracted. The chicken Satay had good flavor but was a little dry as was the rice that I got with it. I enjoyed the music the DJ was playing.

    Report
28. TM

    TexasMeatATarian

    Houston

    9 reviews

    vip
    2.0

    9 reviews

    Dined on April 3, 2022

    overall2food2service5ambience1

    Good mimosas. Sushi was blah.

    Report
29. LM

    LMac

    1 review

    1.0

    1 review

    Dined on April 2, 2022

    overall1food1service2ambience2

    The food was expensive and the service size was small. The service was slow and the food was not as tasty as I remember pre-COVID. I will not go back. Very disappointed.

    Report
30. MB

    MicheleB

    Dallas

    3 reviews

    4.0

    3 reviews

    Dined on April 1, 2022

    overall4food4service2ambience3

    Food was very good! Server was nice but the bar was short staffed which delayed getting our drinks.

    Report
31. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on March 26, 2022

    overall5food5service5ambience5

    Anthony was a great server. Food was wonderful!!

    Report
32. BL

    BrookeL

    San Francisco

    2 reviews

    2.0

    2 reviews

    Dined on March 25, 2022

    overall2food2service2ambience2

    Service was terrible even though hardly anyone was there. The food was extremely expensive for the quality and taste. Took about 45 minutes to get the food and the appetizer came out at the same time as the entrees.

    Report
33. OT

    OpenTable Diner

    Dallas

    3 reviews

    3.0

    3 reviews

    Dined on March 20, 2022

    overall3food3service2ambience1

    I made a reservation to sit outside. We were asked to wait when we arrived, but when I inquired after several minutes and we were finally taken out to the patio, there were multiple empty tables. The only table for our party of seven was in direct sunlight. The food was delicious but the portions are small for the money. The manager was great. She came by and said that they’re soon going to be building a cover for the patio because it IS too bright out there.

    Report
34. D

    Dais

    1 review

    3.0

    1 review

    Dined on March 19, 2022

    overall3food1service2ambience3

    The food was not worth the price we paid but the drinks were good

    Report
35. YO

    YvonneO

    Dallas

    1 review

    5.0

    1 review

    Dined on March 18, 2022

    overall5food5service5ambience5

    Staff and food are always great! I love coming especially during happy hour!

    Report
36. JM

    JoyceM

    Dallas

    6 reviews

    5.0

    6 reviews

    Dined on March 15, 2022

    overall5food5service5ambience5

    I had a good lunch at Kona grill today.

    Report
37. CN

    CallieN

    Dallas

    4 reviews

    5.0

    4 reviews

    Dined on March 6, 2022

    overall5food5service5ambience5

    So expensive! But good food

    Report
38. OT

    OpenTable Diner

    Dallas

    5 reviews

    3.0

    5 reviews

    Dined on March 5, 2022

    overall3food3service4ambience5

    My family and I have eaten here several times, however, last night they were out of 2 of the entrees we attempted to order. The entrees we settled for weren’t satisfying.

    Report
39. OT

    OpenTable Diner

    Orlando

    15 reviews

    vip
    5.0

    15 reviews

    Dined on March 5, 2022

    overall5food5service5ambience5

    Great sushi , we go eat here every week

    Report
40. OT

    OpenTable Diner

    Dallas

    1 review

    5.0

    1 review

    Dined on March 4, 2022

    overall5food5service5ambience5

    Food was fantastic! Server was awesome! My bf loved the place, it was his first time there 😁🥰

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